The Holiday Inn Express Hotel & Suites Dover by IHG, enjoys a highly convenient location praised for easy accessibility off the highway, making it ideal for both leisure and business travelers. Guests appreciate its proximity to shopping, dining and local events with food options just five minutes away. The cleanliness of the facilities and the friendly staff enhance the overall positive experience, making it a go-to choice for many visitors.
The hotel’s breakfast offerings receive high marks for variety and taste, featuring items such as pancakes, real bacon and two kinds of sausages. The breakfast is consistently described as delicious, hot and fresh. Guests especially commend the breakfast staff for their politeness and helpfulness, which adds to the enjoyable dining experience. While peak-times may see slight delays, the quality and range of the breakfast buffet generally leave guests satisfied.
Rooms at the hotel are noted for their spaciousness, cleanliness and modern amenities. Recent renovations have ensured that rooms are comfortable with well-lit and ample space. Comfortable beds and general upkeep of the common areas contribute to a cozy stay, though there are occasional reports of issues like dust, dampness and worn furniture.
Cleanliness overall is a strong point for the hotel with guests frequently highlighting the spotless condition of both common areas and individual rooms. Staff play a crucial role in maintaining this high standard, further enhancing the guest experience through their friendly and accommodating service. Specific mentions of staff members and housekeeping underscore the exceptional service guests receive.
The pool area, when accessible, is clean and enjoyable with an attractive seating area featuring a fire pit. However, some guests were disappointed when the outdoor pool was occasionally closed, particularly families who had selected the hotel for this amenity.
Beds are a standout feature with many guests praising their comfort and the quality of the bedding, contributing to restful sleep. While there are minor issues reported such as stained linens or pillows with an unpleasant smell, the majority of reviews convey satisfaction with bed comfort.
In summary, the Holiday Inn Express Hotel & Suites Dover by IHG, largely delivers on guest expectations, offering a clean, comfortable stay with excellent service, a convenient location and a highly regarded breakfast. While there are areas needing attention, the overall experience is positive, making it a favored choice for many travelers.
Sleep Inn & Suites Dover University Area receives high praise across various aspects of its offerings, making it a preferred choice for many travelers. The hotel’s location is a significant highlight, noted for its strategic proximity to popular eateries, shopping venues, casinos, race tracks and major roads. The peaceful atmosphere combined with convenient accessibility makes it an attractive option. The added benefit of being pet-friendly further appeals to guests, along with commendations for the cleanliness and excellent staff service.
The breakfast provided is generally well-received with many guests appreciating the quality and variety of the offerings, including hot items like eggs and sausage. The selection is well-maintained and frequently replenished. Some guests offered suggestions for improvement, such as adding more variety and extending the serving hours. Nonetheless, the breakfast is recognized for its high standards.
Rooms at the Sleep Inn & Suites Dover University Area are favorably reviewed, described as comfortable, clean and spacious. The comfort of the beds is frequently highlighted, ensuring a good night's sleep for guests. While there are minor issues reported, such as occasional moldy smells or wet carpeting, the overall impression remains positive, portraying the rooms as well-equipped and peaceful.
Cleanliness is a recurring positive theme with guests consistently praising the hotel's maintenance of both rooms and common areas. The property’s orderly arrangements and clean environments, supported by the friendly and efficient staff, contribute to the hotel’s appeal. Although a few concerns about maintenance and room upgrades were mentioned, cleanliness and hospitality stand out as significant strengths.
The staff at Sleep Inn & Suites Dover University Area receive widespread acclaim for their friendliness and helpfulness. Front desk personnel are particularly noted for their accommodating and attentive service, contributing significantly to guests’ positive experiences. While there are occasional reports of less friendly encounters, the overall feedback underscores the staff’s commendable service and dedication to ensuring a pleasant stay.
The comfort of the beds is another notable feature with many guests describing them as very comfortable and conducive to a good night's sleep. This consistency in bed comfort further enhances the appeal of the Sleep Inn & Suites Dover University Area, aligning with the general positive sentiment about the hotel’s accommodations.
Red Roof Inn & Suites Dover Downtown is praised for its strategic location, making it a convenient choice for travelers. It's situated near various stores, restaurants and key attractions like Bally's, Dover Motor Speedway and a casino. Guests appreciate the accessibility to nearby shops, including a 7 Eleven and a wine store, enhancing the convenience of their stay. The proximity to DE turf fields in Frederica is also a notable benefit for visitors.
The hotel is recognized for its affordability and the professionalism and friendliness of its staff. Many reviews commend the staff for their attentiveness and courteous demeanor, noting that they contribute significantly to a comfortable and welcoming atmosphere. The check-in process is often highlighted as efficient and the overall customer service receives high marks.
Guests commonly praise the hotel rooms for their cleanliness and spaciousness. The rooms are described as very clean, featuring comfortable beds, clean refrigerators and microwaves. The updated and spacious rooms meet guest expectations and add to the overall satisfaction of the stay. Nevertheless, there are occasional mentions of issues such as the smell of cigarette smoke and minor maintenance problems.
Cleanliness is regularly noted as a positive aspect with fresh sheets and towels enhancing the hygienic environment. While the staff's hospitality adds to the comfort, some areas require improvement, particularly in maintaining the cleanliness of common areas and addressing specific room concerns.
The breakfast offerings receive mixed reviews. Although some guests find the selection acceptable and tasty, many feel that there is room for improvement, particularly in the variety and quality of the food. The lack of hot food and proteins, such as eggs, is a common complaint with some reviewers opting to eat elsewhere.
Bed comfort also receives mixed feedback with many guests describing the beds as extremely comfortable, contributing to a good sleep experience. A few, however, find the beds too hard and the pillows too flat.
In summary, the Red Roof Inn & Suites Dover Downtown is frequently praised for its strategic location, cleanliness, friendly staff and comfortable rooms. While it offers exceptional service and a convenient stay, there are areas, particularly breakfast and some room features, that could benefit from further improvement.