The staff at Delano Dubai at Bluewaters are exceptional and go above and beyond to make your stay enjoyable. The concierge services are top notch and the service throughout the hotel is excellent. The personnel are polite, kind and always available to help. Many guests have commended specific staff members for their attentiveness, such as Roumany, Sudiskha, Sony, Aya, Soe, Jane, Teo, Hellen, Brandon, Keen, Ashok, Basit, Angelica, Teana and more. The hotel's beach club is beautiful with comfortable lounges and excellent service. Guests appreciate that the staff are not pushy about receiving tips. Some guests have experienced a few incidents of unprofessional behavior, but the staff did their best to make it right. Overall, the hotel staff received high marks for their helpfulness, friendliness and exceptional service.