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Elite Byblos Hotel

Dubai , Barsha 1 - Behind Mall Of The Emirates (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Elite Byblos Hotel, strategically located in Dubai's vibrant Al Barsha area, garners frequent praise for its prime positioning near the Mall of the Emirates and easy access to metro stations, making it an ideal choice for both leisure and business travelers. Adding to its allure are grocery stores, pharmacies and a variety of restaurants within walking distance, providing great convenience. Despite being in a bustling area, the hotel maintains a peaceful ambiance, particularly on the upper floors.

The breakfast experience at the Elite Byblos Hotel receives mixed reviews; however, many guests commend the hearty and diverse spread of regional and international cuisines offered from 5 AM to 11 AM. The courteous dining staff enhances the overall breakfast experience. Dinner options are well-received, particularly the hotel’s café and the Lebanese restaurant, though some guests note room for improvement in terms of varying the buffet options and addressing pricing concerns. Despite some critical feedback, the overall impression of the hotel's food leans positively.

Rooms at the Elite Byblos Hotel are often described as spacious, clean and well-maintained with modern furnishings and luxurious bathroom features. Complimentary room upgrades delight many guests, while the peaceful and soundproof nature of the rooms ensures a restful stay. Some minor issues include occasional smoke odors and maintenance needs, but these do not significantly detract from the overall positive experience.

Cleanliness at the hotel is generally rated highly with consistent praise for the rooms' immaculate condition and the meticulous cleanliness maintained by the housekeeping staff. Common areas also receive commendations for their neatness. However, some guests note sporadic lapses in housekeeping standards.

The staff at Elite Byblos Hotel are a standout feature, frequently highlighted for their friendliness, helpfulness and professionalism. The reception team, in particular, receives multiple accolades for their exceptional service with personalized attention from individuals like Mr. Nader and Mr. Sumen enhancing the guest experience.

Free Wi-Fi is appreciated, particularly in the lobby area, though guests often mention that connectivity issues in rooms may require improvement. The spa center and rooftop area with a pool and various treatments, provide a relaxing atmosphere despite some operational and accessibility challenges. The gym is small but well-equipped and generally receives positive feedback, while the rooftop pool is praised for its ambiance and views, though occasional maintenance closures and upkeeping needs have been noted.

Parking options, including underground and valet services, are valued for their convenience, albeit with some room for organizational improvements. Families find the hotel accommodating with suitable rooms and a dedicated playroom for children. However, the presence of a night club and bar may be less appealing to some more conservative guests.

Overall, the Elite Byblos Hotel earns favorable reviews for its prime location, comfortable rooms, dedicated staff and a range of amenities, providing good value for money despite a few areas needing enhancement.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types

Classic King Room This spacious, air-conditioned room features a media hub with laptop and music player connectivity. It has deluxe linen and pillows, and the bathroom has bathrobes and a hairdryer.

Deluxe Twin Room This spacious, air-conditioned room features a dock for laptop, a flat-screen TV, a work desk and a music player. The bathroom is fitted with a bath and shower.

Two-Bedroom Suite This air-conditioned two-bedroom suite features a large living room, a dining area, two flat-screen TVs and a free daily newspaper. The bathroom is fitted with a bath and shower.

Executive One-Bedroom Suite The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as city views. The unit offers 1 bed.

Deluxe Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a seating area, a dining area as well as city views. The unit has 1 bed.

Classic Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a seating area, a dining area as well as city views. The unit has 2 beds.

One-Bedroom Suite This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.

Executive King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features a flat-screen TV with satellite channels, a minibar, a seating area, a dining area as well as city views. The unit has 1 bed.

Executive Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room provides a minibar, a seating area, a dining area, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

About Elite Byblos Hotel

License: 640961

Guest Reviews

8.1

Very Good

Location

The Elite Byblos Hotel enjoys a prime location in Dubai, frequently praised by guests for its exceptional proximity to the Mall of the Emirates. Visitors find the hotel to be within comfortable walking distance to the mall, offering convenient access to a myriad of shopping, dining and entertainment options. It's also strategically situated near a metro station, which facilitates easy transportation across the city, making it an ideal base for exploring Dubai's main attractions.

Guests appreciate the central and accessible nature of the hotel with many noting its closeness to grocery stores, pharmacies and various restaurants. This convenience is further enhanced by the hotel's positioning in the vibrant Al Barsha area, known for its bustling activity and essential services.

Despite being in a busy area, the hotel maintains a peaceful ambiance, particularly in the upper floors, offering a balanced mix of tranquility and accessibility. This makes it suitable for both leisure and business travelers who need to be close to key locations like Expo 2020 and Downtown Dubai, while still enjoying quick access to essential services and tourist attractions.

Overall, Elite Byblos Hotel is commended for its strategic and central location, delivering high-level convenience and value for money through its proximity to the Mall of the Emirates, metro stations and a variety of urban amenities.

Breakfast

Guests at 'Elite Byblos Hotel' have given mixed reviews about the breakfast experience. The positive feedback highlights a varied and hearty breakfast with a wide selection of delicious options, ranging from regional to international cuisines. Many guests appreciated the great selection, which included items like eggs and coffee stations and noted the long breakfast hours from 5 AM to 11 AM.

However, there were several criticisms as well. Some guests found the breakfast repetitive with limited and unchanging options, falling short of five-star expectations. There were mentions of poor quality items, such as stale croissants and canned fruits with some foods appearing not fresh or carried over from previous days. Additionally, the breakfast area was often described as too crowded and chaotic, particularly on weekends with insufficient staff to manage the rush.

Despite the criticisms, the overall consensus is that the breakfast offered a reasonable and diverse spread, though there is room for improvement in terms of variety and quality to meet higher standards. The courteous and engaging breakfast staff were frequently praised, enhancing the overall dining experience for many guests.

Dinner

Elite Byblos Hotel offers a commendable dining experience with various options. The hotel's café has been highly praised with some guests rating the food there as top-notch. The Monarch restaurant, while slightly pricey, delivers excellent fare that satisfies those who try it. The Lebanese restaurant on-site is often highlighted for delivering delicious and tasty dishes, despite some criticism regarding its decor and atmosphere.

Guests have appreciated the variety and quality of food during lunch and dinner, often describing the meals as fantastic and delicious. The buffet options, particularly for dinner, receive commendations for being sufficient and providing a good dining experience. There is also positive feedback on the restaurant services, specifically noting the attentiveness of the staff.

However, some areas fall short, such as the dinner and breakfast buffets, which a few guests found unsatisfying. The rooftop restaurant particularly stands out for its overpriced and poor-quality offerings. Moreover, meal prices in the restaurants are noted as needing adjustment to become more affordable. Despite the mixed reviews, the overall impression of the food at Elite Byblos Hotel leans towards a positive culinary experience, particularly highlighting the proficiency and tantalizing nature of certain dishes.

Rooms

Elite Byblos Hotel boasts spacious and comfortable rooms, often described as clean and well-maintained. Many guests appreciated the large room sizes, which are bigger than what is typically found in other hotels. These rooms are equipped with various amenities and modern furnishings, including comfortable beds and cozy seating areas. The bathrooms also received positive comments, highlighting their ample size and luxurious features like marble fittings and spacious bathtubs.

The hotel frequently provides complimentary room upgrades, enhancing guest satisfaction with suites that exceed expectations. The quiet and soundproof nature of the rooms adds to a peaceful stay, contributing to a restful night’s sleep. Regular daily cleaning ensures that the rooms maintain a high standard of cleanliness, which many guests found appealing.

Despite the overwhelmingly positive feedback, there were occasional issues noted by guests. A few mentioned rooms smelling of smoke, subpar room conditions in some instances and the need for better maintenance of certain facilities like washrooms and room equipment. Some reviews also highlighted the nuisance of noise from hallways due to gaps under doors.

The hotel's location, close to Mall of the Emirates and other essential amenities like supermarkets and pharmacies, enhances its appeal. Overall, the Elite Byblos Hotel rooms are praised for their spaciousness, cleanliness and comfort, offering good value for money despite minor issues reported by some guests.

Beds

At the Elite Byblos Hotel, guests have shared various opinions about the beds, but the general sentiment leans positively, emphasizing comfort and quality. Many visitors praised the beds, saying they were very comfortable with terms like "comfy beds" and "comfortable bed" frequently appearing. The large and luxurious design of the beds impressed several guests with descriptors such as "huge and very comfortable" and "really luxurious bedding."

A significant number of reviewers noted the excellence of the pillows and described their sleep experiences with phrases like "slept like a baby" and "sleeps like a cloud." For those traveling with children, however, there were concerns about cleanliness, as some mentioned dirty children's beds.

While there were numerous commendations on bed comfort, not all guests were satisfied. Some found the beds either too soft or uncomfortable, which led to back issues or poor sleep. Complaints about the pillows being bad and uncomfortable surfaced as well. Moreover, the easy-to-remove fitted sheets and occasional dirty conditions detracted from the overall experience for a few guests.

Despite mixed reviews, the majority of guests seemed to appreciate the comfort and quality of the beds at Elite Byblos Hotel, contributing positively to their stay.

Cleanliness

The Elite Byblos Hotel in Dubai garners mixed feedback regarding its cleanliness, but the overall sentiment is largely positive. Many guests praise the hotel for its excellent cleanliness, noting that the rooms are very clean organized and spacious. Cleanliness appears to be a consistent highlight with rooms described as spotless, super clean and meticulously maintained daily. The environment throughout the hotel, including common areas, is also commended for being neat and tidy. Housekeeping and the staff receive high marks for their efforts, further enhancing the cleanliness experience.

However, some guests noted areas for improvement. There are mentions of outdated furniture, musty corridors and occasional lapses in housekeeping standards, such as spotty towels and dirty bathroom tiles. There were also isolated incidents of uncleanliness in certain rooms and public areas like the breakfast area, which detracted from the overall experience for some guests.

Despite these issues, the hotel's prime location near the Mall of the Emirates, comfortable and clean environment and friendly staff make it a generally favorable choice for travelers. The hotel's spacious rooms and meticulous cleaning efforts are particularly appreciated, contributing to a largely positive impression.

Staff

The Elite Byblos Hotel is celebrated for its outstanding staff, recognized consistently across multiple guest reviews for their friendliness, helpfulness and professionalism. Words like friendly, kind, helpful and polite repeatedly highlight the staff's dedicated approach to guest service. In particular, the reception team stands out with several mentions of Mr. Nader, Mr. Sumen and other front desk employees who are not only efficient and welcoming but also go above and beyond in ensuring a positive guest experience.

Housekeeping also garners praise for their politeness and effectiveness, ensuring that rooms are well-maintained. Specific shout-outs to individuals such as Mr. Jhedul Islam and Mr. Khaled underline the personal connections guests feel with the staff. Despite a few critiques regarding some isolated incidents of unresponsiveness and issues during check-in, the overwhelming sentiment is positive, showing the staff as a crucial asset in making Elite Byblos Hotel a favored destination.

Overall, the Elite Byblos staff shines through their exceptional service, attentiveness and a warm, hospitable demeanor, significantly contributing to the hotel's excellent reputation.

Wi-Fi

Elite Byblos Hotel in Dubai offers an array of appealing features, highlighted by clean rooms, friendly staff and an inviting pool, which contribute to an overall pleasant guest experience. Visitors appreciate the complimentary Wi-Fi provided throughout the hotel with some noting instances when the internet is fast and reliable, particularly in the lobby area. However, numerous guests have experienced challenges with the Wi-Fi, citing it as inconsistent, weak within rooms or generally slow. While the free Wi-Fi is a valued amenity, improvements in internet stability and speed would greatly enhance the guest experience.

Spa

Elite Byblos Hotel boasts a spa center that, despite its size, offers a relaxing ambiance with up-to-date facilities. The rooftop area enhances the experience, featuring a pool, Jacuzzi and various spa treatment options ideal for unwinding. While the general atmosphere of the spa is friendly and some staff members receive commendations for their helpfulness, others have noted rude behavior, which affects the overall experience.

There’s an evident issue with service accessibility with some guests finding it difficult to schedule appointments. Additionally, the sauna and steam room have been non-operational since the COVID-19 pandemic. Guests have expressed disappointment about the absence of these amenities as well as the lack of free access when they were available.

Pricing is another point of contention with many guests feeling the massages and treatments are overpriced and not up to their expectations. Despite these concerns, the location of the hotel remains a major draw, being praised for its prime positioning. The spa by the pool area, in particular, stands out for its friendly vibe, especially the Moroccan staff who have garnered special appreciation from visitors.

Gym

The gym at Elite Byblos Hotel generally receives positive feedback from guests. Many appreciate the clean and well-equipped facilities, noting the presence of all important sport inventories. The gym is described as decent and adequate with some highlighting the nice decoration. Despite being small, it is often characterized as good or nice. A few reviewers express disappointment, particularly regarding its size during peak hours. Overall, the gym offers a satisfactory experience for hotel guests.

Pool

The rooftop pool area at Elite Byblos Hotel has received a mix of opinions from guests. Many appreciated the lovely and relaxing ambiance along with the pleasant and inviting atmosphere. The pool is described as clean and well-equipped and the beautiful views from the rooftop enhance the overall experience. The bar adjacent to the pool also received positive feedback, adding to the pleasant atmosphere and providing good food and service, often at fair prices.

However, several reviews mentioned issues related to maintenance and availability. Guests have frequently encountered the pool being closed for maintenance or under renovation, sometimes without prior notice, which has led to disappointment among those expecting to enjoy a swim. There were also comments about the pool being "run down" with torn cushions and the need for sunshades and other upgrades.

Despite these setbacks, the staff around the pool area have been noted for their kindness and efficiency, which generally adds to the positive experience. Nonetheless, for travelers prioritizing pool amenities, it's advisable to check ahead for the pool's operational status. The proximity to a nearby mall and overall excellent service from the hotel staff are other highlights that guests appreciated.

Parking

Elite Byblos Hotel provides a range of parking options that cater to different guest needs. The hotel offers an underground parking facility, which is free and shaded. The valet parking service is praised for its efficiency in drop-off and pick-up, making it a convenient choice for visitors. Many guests appreciated the availability of parking with some noting the added benefit of it being free.

However, the parking experience does have its drawbacks. Some guests found the parking spaces to be narrow and the overall parking area to be congested. There were also comments about the parking being disorganized at times, which detracted from the otherwise positive experience. Additionally, a few reviews indicated that parking could be limited and occasionally inadequate. Despite these issues, the helpful and friendly staff contribute to a generally positive car parking experience at the hotel.

Family

Elite Byblos Hotel offers a range of family-friendly amenities. Families praised the availability of family rooms and suites which are suitable for larger groups. The hotel staff offers exceptional care, contributing to a memorable experience for many guests. The playroom for children is a highlight, providing an enjoyable space for younger guests. Families particularly appreciated the pool facilities.

However, there are mixed reviews regarding the hotel's environment. Some families found the night club and bar unsuitable, particularly for more conservative families. Instances of incorrect room service orders were also noted. While many found the hotel clean and comfortable and even received free upgrades, others felt it was less ideal for families due to the surrounding atmosphere. Overall, Elite Byblos Hotel has a lot to offer families, but some aspects may not align with all family preferences.

5 Star

Elite Byblos Hotel presents itself as a luxurious five-star hotel with a range of attractive services and facilities. While some guests have reported an experience that aligns perfectly with the five-star label, noting the luxurious details and overall excellence of the establishment, others have expressed disappointment. Several reviews point out that the hotel does not consistently meet the five-star standards it advertises, citing issues such as poor sound insulation, less than ideal cleaning services and breakfast options that fall short of what one would expect from a five-star hotel.

The breakfast in particular has received critique for being cheap and simple, lacking the quality and variety associated with top-tier hotels. Some guests have suggested the services and amenities are more in line with a four-star rating. Despite these criticisms, there are reviews that praise the hotel for being beautiful and having an ideal location, which suggests that experiences can vary significantly.

In summary, while Elite Byblos Hotel has received commendation for certain aspects, there's a notable gap in meeting the consistently high standards typically expected from a five-star hotel.

Business

The Elite Byblos Hotel appears to be an excellent option for business travelers, offering a range of desirable amenities and services. Its location is ideal for those in town for professional purposes, providing easy access to essential business areas. Guests have appreciated the efficiency of the room service, marking it as a good value for the price. Business facilities include a functional business center and the potential to rent meeting rooms, catering well to various professional needs.

Rooms are reported to be spacious and guests note the convenience of a large desk with all necessary connectivity for laptops, ensuring a productive stay. The hotel also provides reliable WiFi, which is a critical factor for business travelers. The staff at Elite Byblos Hotel have received positive mentions for their friendly and helpful demeanor, further enhancing the guest experience.

However, there are some drawbacks. The loud music from the club at the entrance starting at 10:30 PM could disrupt the peace for those needing rest. Additionally, the complaint about the concierge preferring commission taxis over state taxis could be a concern for those looking for reliable transport options without added hassle.

Overall, despite a few limitations, the Elite Byblos Hotel is equipped to meet the needs of business visitors, offering convenience, comfort and efficiency.

Accessible

Guests of the Elite Byblos Hotel have praised its accessibility for individuals with disabilities, highlighting several key points. The location is particularly convenient, being close to public transportation options such as bus stations and the central line, which facilitates easy movement around the area. The hotel's facilities are described as accessible with wheelchair-accessible rooms available for those who need them. The overall setting of the hotel is noted for its proximity to various amenities, making it an accommodating choice for travelers with disabilities. While some reviews mentioned minor shortcomings, the general consensus is that the hotel offers a welcoming and accessible environment.

Rooftop Pool

The Elite Byblos Hotel boasts a breathtaking rooftop pool that serves as a prime relaxation area for guests. The rooftop pool area is described as lovely and very nice, featuring impressive views that enhance the overall experience. Aside from the pool itself, the area includes a Jacuzzi and spa with treatments and massages, making it a comprehensive spot for unwinding and rejuvenation. Visitors appreciate the combination of the nice bar and the pool located on the top floor, adding to the allure of the rooftop. Cleanliness is also a standout feature with both the pool and the surrounding area maintained to high standards. However, potential visitors should note that the pool has undergone periods of renovation and is not covered, which may be considerations depending on the time of visit. Overall, the rooftop pool at Elite Byblos Hotel is a highlight for guests seeking relaxation with a view.

Outdoor Pool

The outdoor pool at Elite Byblos Hotel generally receives positive feedback from guests. Described as refreshing and clean, it offers a pleasant experience for those looking to relax. Visitors often praise the appealing poolside service and the overall ambiance of the outdoor pool area, which many find very nice. The rooftop pool is a particular highlight, although some note that it is on the smaller side, especially considering the number of guests it must accommodate. Despite occasional closures for maintenance and some comments about seating areas needing attention, the pool area is widely appreciated for its setup and convenience, contributing to a satisfying stay at the hotel.

Honeymoon

The Elite Byblos Hotel offers a variety of facilities and amenities catering specifically to honeymooners. Guests can enjoy special treatment and dedicated honeymoon packages, including couples massages that enhance the romantic stay. The hotel features exceptional honeymoon suites, creating an ideal atmosphere for newlyweds. The staff are noted for their exceptional service and helpfulness, adding to the overall positive experience. While some reviews suggest the location may not be ideal for a honeymoon, the comfortable and very clean rooms, coupled with the spa facilities, make it a good choice for couples looking for a romantic getaway. The breakfast was satisfactory, contributing to a pleasant stay. Overall, the hotel is well-regarded for its suitability for honeymooners.

Luxury

Elite Byblos Hotel impresses with its luxury suites and elegant structure, offering guests an exclusive stay that meets high standards. Visitors are often struck by the luxurious feel and beautiful decoration of the place. The hotel's luxurious amenities and facilities add to its upscale experience, delivering good value despite some noise concerns noted by a few guests. Located in a prime spot, it maintains its reputation as a 5-star venue featuring luxury accommodations and outstanding features. While there are mixed opinions on whether it fully deserves a 5-star rating, many agree that it offers a wonderful and luxurious experience for the price.

Romantic

Elite Byblos Hotel offers an atmosphere ideal for those seeking a romantic getaway. With a romantic setting and a romantic ambiance permeating the establishment, couples can relish a unique experience tailored to romance. The hotel's restaurant stands out for providing romantic dinners, enhancing the intimate feel of the stay. Guests appreciate the comfortable rooms with quiet spaces adding to the coziness and tranquility perfect for romance. The spa services contribute to a rejuvenating experience, rounding out a good overall stay. Its excellent position makes it a prime choice for couples looking to explore the area. The hotel consistently delivers on a five-star romantic promise, making it a commendable destination for couples.

Yes, Elite Byblos Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.

Yes, a spa is available at Elite Byblos Hotel.

No, Elite Byblos Hotel doesn't allow dogs.

Yes, parking facilities are available at Elite Byblos Hotel.

Yes, Elite Byblos Hotel has a gym.

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