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Hilton Garden Inn Dubai Deira

Dubai , Abu Baker Al Siddique Road (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Dubai Deira is a strategically located hotel, ideal for travelers due to its proximity to Dubai International Airport and the bustling Deira neighborhood. Guests appreciate the accessibility to various services, markets and local shops with the metro station just a short walk away. Despite the central location, the hotel maintains a peaceful atmosphere, making it an excellent choice for both short and extended stays.

Guests generally enjoy the breakfast and dining experiences with many praising the variety of food options and the excellent service. The breakfast buffet is particularly noted for its fresh eggs, omelets and make-your-own waffle station. However, some guests pointed out limited menu diversity and occasional issues with food quality and temperature during peak times. Dinner options receive mixed reviews with some guests finding the meals enjoyable but others noting a lack of variety, especially for vegetarian options.

The rooms at Hilton Garden Inn are well-regarded for their cleanliness, comfort and spaciousness. Guests frequently highlight the comfortable beds and modern decor. Although some rooms were noted to be smaller and lacking basic amenities, the overall room service and upkeep are highly appreciated.

Cleanliness is a strong point for this hotel with many guests commending the daily housekeeping and well-maintained environment. Despite some isolated incidents of dirty rooms or delayed service, the hotel’s commitment to cleanliness is evident.

The hotel's staff receives high praise for their exceptional service. Guests frequently mention the friendliness, politeness and helpfulness of the employees. Specific staff members are often highlighted for their outstanding contributions, enhancing the overall guest experience.

While the hotel offers free WiFi, the internet service is a common point of dissatisfaction among guests, who describe it as slow and unstable.

The gym facilities are adequate but noted as somewhat small and the rooftop pool, despite offering great views, could be overcrowded at times and in need of some updates.

Parking at the Hilton Garden Inn is straightforward and efficient with ample space in the underground parking area, although no valet service is available.

Families find the hotel welcoming with its secure environment and comfortable family rooms making it a suitable choice for those traveling with children. Special touches, such as providing birthday cakes, add to its family-friendly appeal.

Overall, the Hilton Garden Inn Dubai Deira provides good value for money, particularly appreciated by business and family travelers. Despite some minor drawbacks, the combination of strategic location, exceptional staff and comfortable facilities ensures a positive stay experience for most guests.
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Room Types

King Room This room offers a spacious desk with ergonomic Mirra chair by Herman Miller and a flat-screen TV. Free WiFi access is available.This room also features a mini-fridge, adjustable air-conditioning, coffee/tea maker, hair dryer, safe and an iron/ironing board.

King Room - Mobility Accessible The pool with a view is a top feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

One-Bedroom King Suite This air-conditioned suite offers a separate living area and accommodates a pull-out sofa for the convenience of an extra bed for additional guests. This suite offers a spacious desk with ergonomic Mirra chair by Herman Miller and a flat-screen TV. Free WiFi access is available.This room also features a mini-fridge, adjustable air-conditioning, coffee/tea maker, hair dryer, safe and an iron/ironing board.

Twin Room This room offers a spacious desk with ergonomic Mirra chair by Herman Miller and a flat-screen TV. Free WiFi access is available.This room also features a mini-fridge, adjustable air-conditioning, coffee/tea maker, hair dryer, safe and an iron/ironing board.

Family Connecting Rooms Guests will have a special experience as the family room features a pool with a view. Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

About Hilton Garden Inn Dubai Deira

License: 730652

Guest Reviews

7.6

Good

Location

The Hilton Garden Inn Dubai Deira enjoys a strategic location that is highly regarded by guests for its convenience and accessibility. Situated close to Dubai International Airport, the hotel is ideal for travelers with early flights or short layovers. Its central position in the bustling Deira neighborhood ensures proximity to a variety of services, markets and local shops, making everyday necessities easily accessible. The metro station, roughly a 10-15 minute walk away, provides efficient connectivity to other parts of Dubai, while the AlRigga station is approximately 600 meters from the hotel.

Guests appreciate the hotel's location near numerous restaurants, shopping centers and government institutions, enhancing ease of access to various attractions and essential facilities. The lively and safe neighborhood offers a vibrant local experience and the area around the hotel remains busy and active throughout the day and night.

Staying at the Hilton Garden Inn Dubai Deira means enjoying a mix of convenience and urban charm. The vicinity is described as ideal for shoppers with plenty of discount shops and malls nearby. Despite being in a central and sometimes crowded area, guests find the atmosphere around the hotel to be peaceful and quiet. The location ensures that the historic and well-loved parts of Dubai are either walkable or just a short Uber ride away.

However, some reviews mention that the hotel could be a bit far from some of Dubai's key landmarks and that the walk to the nearest metro station might be slightly longer for some guests. Despite these minor drawbacks, the overwhelming sentiment is that the hotel's location is excellent for its purpose, offering great value for money and fulfilling the requirements of various types of travelers.

Breakfast

At Hilton Garden Inn Dubai Deira, the breakfast experience has received a mix of feedback from guests. Many praised the breakfast, noting it as very good, delicious and featuring plenty of variety. Several enjoyed the buffet-style breakfast, highlighting the excellent service and vibrant staff, as well as the fun make-your-own waffle station which was a hit with kids. Positive comments frequently mentioned the fresh eggs and omelets, the good selection of food and the overall tasty quality of the meals.

However, some reviews pointed out areas for improvement. A number of guests felt that the breakfast lacked diversity with the same dishes being repeated daily. Limited options and a bias towards Asian cuisine were also mentioned with some guests expressing disappointment over the lack of continental choices and vegetarian options. The breakfast was described as basic and not up to the typical Hilton standard by some.

Crowding during breakfast times and issues with food quality and temperature were noted as well. Despite these criticisms, many guests appreciated the overall effort of the kitchen staff and enjoyed the breakfast as part of their stay.

Dinner

The dining experience at Hilton Garden Inn Dubai Deira presents a mixed picture based on guest reviews. While some commend the great quality of the food, noting that it is generally enjoyable with a variety of options and fresh preparation, others find certain meals lacking in variety and quality. The dinner, in particular, has garnered praise for its perfectly prepared dishes, BBQ options and excellent daily meals. However, some guests have noted monotony and limited menu choices, especially concerning vegetarian options. While breakfast and overall meal experiences have been positively highlighted, the dinner specifically received criticism for items like cold chicken and non-inclusive drink policies. Despite these mixed sentiments, the restaurant's overall quality and range of meal options seem to provide a satisfying dining experience for most guests.

Rooms

Hilton Garden Inn Dubai Deira boasts rooms that are generally very clean, comfortable and spacious. Guests frequently highlight the comfort of the rooms and beds, along with the consistent cleanliness. Room requests are often met, further contributing to a positive experience. Some guests enjoy the spaciousness of the larger suites, noting these are particularly luxurious with separate living areas and multiple bathrooms.

However, there are recurring mentions of smaller room sizes, which can feel congested and stuffy at times. Basic amenities, like sufficient towels and a working minibar, are sometimes lacking. Despite these minor issues, room interiors are modern and well-maintained with pleasing decor and a comfortable atmosphere. The hotel benefits from good room service and an overall tidy presentation that leaves most guests satisfied.

Beds

The Hilton Garden Inn Dubai Deira receives generally positive reviews regarding its beds. Guests frequently mention the beds being comfortable, clean and cozy, contributing to a restful stay. The bedding quality is often praised, highlighted by the good condition of the white double bed sheets and comfortable pillows. The suites, which feature separate beds, are a notable aspect, adding to the overall comfort. However, there are occasional remarks about bedsheets not being changed regularly and instances of beds smelling of smoke, indicating some inconsistencies in housekeeping. Despite these few complaints, most guests report a positive experience with the bedding, enhancing their stay at this hotel.

Cleanliness

Hilton Garden Inn Dubai Deira generally receives positive reviews regarding its cleanliness. Guests frequently mention that their rooms were consistently clean and well-maintained with many highlighting the hotel's spotless environment. The hotel itself is described as clean and tidy with good service from a professional housekeeping staff who ensure daily cleaning.

Compliments extend to the comfortable, well-equipped rooms and the hotel's overall hygiene measures. On a few occasions, guests did experience issues such as dirty rooms, unclean towels and delayed floor cleaning, indicating some variability in the housekeeping quality. Specific concerns included dirty carpets, smelly rooms and infrequent linen changes. Despite these occasional lapses, most guests found the hotel very clean and appreciated the friendly and helpful staff who upheld the hotel's cleanliness standards.

Staff

The reviews for the Hilton Garden Inn Dubai Deira consistently highlight the exceptional quality of the hotel's staff. Guests frequently commend the friendliness, politeness and helpfulness of the employees, noting that the reception staff are particularly supportive and efficient. The kitchen and breakfast service received special mentions for their outstanding performance with the waitstaff lauded as incredible. The bar staff are described as fun and engaging.

There are numerous accounts of staff members going above and beyond with specific employees like Hassan, Alaa, Zaid Hossen, Patrick and Jakline receiving individual praise for their exceptional service. Many reviews emphasized the warmth and welcoming nature of the team, frequently describing them as professional, courteous and responsive.

While the overwhelming majority of feedback is positive, there are isolated comments indicating some lapses in service, such as delayed responses from the front desk and occasional unfriendly interactions. Despite these minor setbacks, the general consensus is that the staff contribute significantly to the positive experience at this hotel, offering great hospitality and superb customer service.

Wi-Fi

Hilton Garden Inn Dubai Deira has mixed reviews regarding its WiFi service. On the positive side, several guests appreciated the availability of free wifi and noted that a good internet connection was sometimes accessible. However, the majority of reviews highlight significant issues with the WiFi, describing it as unstable, weak and slow with speeds often only reaching 1-3 Mbps. Many guests experienced frequent disconnections, making the internet service seem unreliable and sometimes hopeless for tasks like streaming YouTube. Despite a few mentions of good wifi, the overall sentiment leans towards dissatisfaction with the hotel's internet quality.

Gym

The Hilton Garden Inn Dubai Deira boasts a fitness center that offers good gym facilities with well-equipped gym equipment. However, some guests noted that the gym is relatively small and felt that certain gym equipment wasn't very good. Although opinions on the overall quality of the gym vary, the fitness center generally provides adequate amenities for a workout.

Pool

The Hilton Garden Inn Dubai Deira features a rooftop pool, offering guests a chance to relax while taking in great views. Despite its smaller size, the pool area is moderately large and provides a decent spot for a swim. However, the pool can become crowded at times and with only a few lounge chairs available, finding a place to sit may be challenging. Additionally, some have found the pool to be outdated and the helpfulness of the pool staff has been noted as lacking. While the rooftop location adds a pleasant aspect, the overall pool experience might benefit from some improvements.

Parking

Hilton Garden Inn Dubai Deira offers a commendable parking experience for guests. The hotel provides free parking facilities, including an underground parking area that features ample space with many spots often available. This makes it easy for guests to find convenient parking without hassle. While the hotel does not offer a valet service, the spacious and accessible nature of the parking area more than compensates for this. Overall, the parking amenities are designed to be user-friendly and efficient, enhancing the comfort of the stay.

Family

Hilton Garden Inn Dubai Deira is particularly welcoming for families. The hotel is praised for its suitability for family stays, consistently highlighted as a great place for family groups. Parents appreciate the hotel's family-friendly atmosphere and its specific design that caters to families. The family rooms are reported as comfortable, making it a good choice for those traveling with children.

Security is robust, ensuring that only guests have access to the facility, providing peace of mind to families. Additionally, personal touches like offering a cake for a birthday celebration contribute to a positive stay experience. For those looking to explore the city, the hotel's proximity to the metro station makes trips, even to distant spots like Palm Jumeirah, convenient. Families with children are likely to have a quality stay, even though there may be limited child-friendly options. Overall, it is clear that this hotel is a considerate option for family travelers.

4 Star

Hilton Garden Inn Dubai Deira has been reviewed with mixed opinions regarding its four-star rating. Positively noted for offering free transfers to Dubai Mall and La Mer Beach, the hotel offers amenities that suggest it rightfully received its 4-star rating. However, some guests feel that the hotel falls short of the four-star mark, contrasting it unfavorably with other similarly rated hotels. Nonetheless, the hotel is consistently identified as a four-star establishment by many, though some reviews suggest it might be more accurately rated at three stars.

Business

Hilton Garden Inn Dubai Deira is recognized for its business accommodation and convenience for business travelers. Guests appreciate the comfort provided during their stay, making it a beneficial choice for those on business trips. The hotel offers additional perks like a shuttle service to Dubai Mall and the beach, enhancing the overall experience. However, it falls short in some areas critical for business needs, as it lacks a business center and conference rooms and the internet service has been reported as unsatisfactory.

Yes, Hilton Garden Inn Dubai Deira has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Hilton Garden Inn Dubai Deira.

No, Hilton Garden Inn Dubai Deira doesn't allow dogs.

Yes, parking facilities are available at Hilton Garden Inn Dubai Deira.

Yes, Hilton Garden Inn Dubai Deira has a gym.

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