Dubai, Murraqabat Street25.264214,55.326784(Show on Map)
8.2
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesTue, 20 Oct - Wed, 21 Oct20 Oct - 21 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
J5 RIMAL Hotel Apartments in Dubai receives high praise from guests, particularly for its strategic location, exceptional cleanliness and dedicated staff. The hotel is ideally situated close to the Al Rigga metro station, supermarkets, restaurants and various public transportation hubs, making it a convenient base for exploring key attractions like the Dubai Mall, Burj Khalifa and Dubai Frame. Its proximity to the airport further enhances its appeal, especially for those with early flights or late arrivals.
The breakfast experience at J5 RIMAL is generally well-received with many guests complimenting the variety and quality of options, including fresh omelets and cappuccinos. Though there are some suggestions for increased variety, particularly in sweet and Arabic options, the friendly service and homely atmosphere contribute to an overall satisfying meal.
The hotel rooms are frequently highlighted for their spaciousness, comfort and cleanliness. Many are equipped with kitchenettes, making them ideal for extended stays. Despite some remarks about outdated furniture and limited kitchen equipment, the rooms remain a popular choice due to their ample space and meticulous cleaning standards. The rooftop pool and gym contribute positively to guests' experiences, being described as clean, well-maintained and well-equipped, though the pool is noted as relatively small and may pose accessibility issues for wheelchair users.
The staff at J5 RIMAL consistently earns accolades for their exceptional service and hospitality. Guests frequently mention specific staff members for their professionalism, kindness and prompt responses to any needs. Housekeeping and security personnel are also praised for their thoroughness and courtesy, further enhancing the overall sense of comfort and safety at the hotel.
Wi-Fi quality receives mixed feedback with many appreciating the fast and stable connection supported by individual routers in rooms, though some guests experience issues with signal strength and connectivity.
The gym is well-liked for its cleanliness and comprehensive equipment, adding value to the stay, although some calls for upgrades and increased sterilization measures are noted. The rooftop pool is appreciated for its cleanliness and temperature control, despite its small size and limited accessibility.
The beds receive favorable reviews for their comfort and cleanliness with a variety of sizes available to accommodate different needs. While some concerns about mattress and pillow quality are mentioned, the overall sleep experience is positive.
Accessibility at J5 RIMAL is commendable, particularly regarding wheelchair accessibility and convenient parking facilities. The cooperative and responsive staff further ensure an accessible and pleasant stay, though a few enhancements like improved electrical outlets and elevator access could benefit some guests.
Overall, J5 RIMAL Hotel Apartments provides a blend of convenience, comfort and excellent service, making it a reliable and favored choice for both leisure and business travelers visiting Dubai.
Categories
Pool
Rooftop Pool
Outdoor Pool
Free Wi-Fi
Accessible
Gym
Honeymoon
Romantic
Parking
4 Star
Outdoor Pool
Rooftop Pool
Check-in - Check-out
Check In:
14:00
Check Out:
12:00
Facilities
Parking
Restaurant
Room service
Meeting/banquet facilities
24-hour front desk
Sauna
Fitness centre
Terrace
Non-smoking rooms
Business centre
Babysitting/child services
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Safety deposit box
Currency exchange
Tour desk
Fax/photocopying
Luggage storage
WiFi
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
Snack bar
Outdoor pool (all year)
Concierge service
Private check-in/check-out
Special diet menus (on request)
Daily housekeeping
Grocery deliveries
Parking on site
WiFi available in all areas
Parking garage
Wheelchair accessible
Rooftop pool
Heated pool
Pool bar
Wine/champagne
Sun umbrellas
Steam room
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Mobile app for room service
Invoice provided
Property is cleaned by professional cleaning companies
Room Types
Classic Studio - Twin BedDecorated in warm colours, this air-conditioned studio comes with a seating area including a flat-screen satellite TV. It has a kitchenette and a private bathroom.
Two-Bedroom Suite King BedThis suite includes a large seating areas and private laundry facilities.
Classic Studio - King BedThis air-conditioned studio has a seating area with a flat-screen satellite TV. It features a classic décor, and comes with a kitchenette and a private bathroom.
Two-Bedroom Suite King or Twin BedâThis suite includes a large seating areas and private laundry facilities.
One-Bedroom Suite - King BedOverlooking the city and enjoying corner locations within the property the one bedroom suite benefits from natural light and boasts a generous 64 sqm of flexible space. Dark wood and rich colors complement soothing ceramic floors and soft lighting to create a relaxing setting. Guests enter the suite via a spacious hallway which opens onto the living/dining space with dining table and chairs. A comfortable sofa and armchair and fully integrated LCD TV lends itself to a much needed escape at the end of a hectic day.
About J5 RIMAL Hotel Apartments
Registry or License or Notification Number: 239457
Guest Reviews
8.2
Very Good
Review Summaries
Summarized by AI
Location
J5 RIMAL Hotel Apartments boasts an excellent location, making it an ideal choice for travelers in Dubai. The hotel is conveniently situated near key amenities including supermarkets, restaurants and various forms of public transportation. A standout feature is its close proximity to the Al Rigga metro station, just a short 5-minute walk away, ensuring easy access to major attractions like the Dubai Mall, Burj Khalifa and Dubai Frame.
Guests appreciate the hotel's location near the airport, making it a convenient base for those with early flights or late arrivals. The neighborhood around the hotel is bustling with shops, cafes and markets, catering to all daily needs without requiring extensive travel. Despite being in a busy area, the hotel itself offers a peaceful environment, aided by good soundproofing.
For those interested in exploring Dubai, the metro and bus stations provide easy links to both business districts and tourist hotspots. The hotel's setting in Deira means visitors are close to traditional markets like the Old Souks and modern shopping centers such as Deira City Centre.
Overall, the location of J5 RIMAL Hotel Apartments is praised for its accessibility and convenience, making it a practical and comfortable choice for both leisure and business travelers.
Breakfast
The breakfast at J5 RIMAL Hotel Apartments has received a mix of feedback from guests with the majority highlighting positive aspects. Many reviews commend the breakfast for being varied, very good or even excellent, appreciating the extensive options and friendly service. Particular mentions include the great fresh omelet prepared daily and the delightful cappuccino. Some guests note the homely simplicity and tastiness of the offering, while others applaud its value for money and consistently wonderful selections.
However, there are also remarks on areas needing improvement. Some guests felt that the breakfast could benefit from more variety, especially in sweet options and Arabic dishes and noted occasional lack of diversity. A few found the breakfast buffet lacking and mentioned issues such as cold food, scarce options and ingredients of perceived lower quality.
Despite these critiques, the breakfast experience generally stands out positively, supported by excellent staff and a satisfying meal that many guests seem to miss after their stay.
Dinner
J5 RIMAL Hotel Apartments offers the convenience of both on-site dining in their restaurant and room service options for dinner. Guests have the flexibility to order lunch or dinner directly at the hotel and there is a menu designed to cater to diverse tastes. While some guests found the food to be delicious, others suggested exploring nearby dining options for a better experience.
Rooms
The rooms at J5 RIMAL Hotel Apartments are frequently praised for their spaciousness and comfort. Many reviews highlight the sizeable rooms, which often come equipped with a kitchenette, fridge, stove, kettle and basic utensils, making long stays convenient. Cleanliness is a strong point with several guests noting that the rooms are consistently cleaned to a high standard. The environment within the rooms is described as clean, neat and cozy, providing a comfortable place to return to after a day of exploring.
However, some areas for improvement were noted. The hotel is described as old with some furniture being outdated and in need of refurbishment. Specific complaints included the cleanliness of windows, limited number of electrical outlets and insufficient kitchen equipment. Despite these drawbacks, the rooms remain a popular choice due to their space, cleanliness and overall comfort. The bathrooms also received favorable comments for their size and comfort.
Overall, while the hotel could benefit from some updates, the positive aspects of room size, cleanliness and convenience make it a reliable choice for guests.
Beds
At J5 RIMAL Hotel Apartments, guests predominantly praise the beds for their comfort with many describing them as comfy and clean. The hotel offers a variety of bed sizes, including king-size, queen-size and twin beds, often providing guests flexibility to suit their needs. Parents will appreciate that the hotel can offer an extra bed for children at no additional cost.
While the majority of guests found the mattresses and pillows to be comfortable, some reviews indicate variability in quality. A few guests noted that certain mattresses and pillows did not meet their expectations, citing issues such as small sizes or lack of comfort. Suggestions for improvement included better pillow distribution and replacing thin pillows.
The cleanliness of the beds and regular change of bed sheets is frequently mentioned in positive terms. However, a couple of reviews pointed out that the duvet covers appeared old and discolored and some thought that the bed sheets and towels could use an upgrade.
Overall, J5 RIMAL Hotel Apartments seems to provide a generally positive sleep experience with comfortable and well-maintained beds, though there are occasional areas for improvement regarding bedding upgrades and pillow variety.
Cleanliness
J5 RIMAL Hotel Apartments in Dubai has garnered praise for its unwavering commitment to cleanliness, a factor repeatedly highlighted by guests. The hotel is described as clean with specifics on the excellent hygiene standards maintained throughout the establishment. The rooms are consistently reported as very clean, spacious and inviting with daily cleaning ensuring that everything remains fresh and tidy.
The rooftop pool and gym facilities also receive commendations for their cleanliness and maintenance, contributing to a comfortable and enjoyable stay. Housekeeping services are noted for their thoroughness and punctuality with particular attention to the cleanliness of towels, bathrooms and bedsheets.
Despite the hotel's slightly older aesthetic, guests appreciate the efforts made to keep it very clean and well-maintained. The friendly and courteous staff further enhance the positive experience, frequently mentioned for their attentiveness and professionalism. The clean reception areas, corridors and overall organization add to the appeal, making J5 RIMAL Hotel Apartments a favored choice for families and solo travelers alike.
The hotel's consistent focus on cleanliness and customer service has led many guests to plan future visits, citing the property's respectability and family-friendly environment. Overall, J5 RIMAL Hotel Apartments stands out for its exceptional cleanliness and dedication to providing a pristine and welcoming atmosphere.
Staff
J5 RIMAL Hotel Apartments stands out for its commendable staff, frequently highlighted in guest reviews for their exceptional service and hospitality. The hotel's team receives consistent praise for being helpful, cooperative and exceptionally kind. Notable mentions include Mr. Hassan, Mr. Ahmed, Waseem and Anas, who are repeatedly highlighted for their professionalism and assistance.
Guests describe the entire staff as friendly, courteous and efficient, contributing significantly to an enjoyable stay. The reception team is particularly appreciated for their warm welcomes and swift check-ins with some reviews specifically acknowledging Helen, Ade and Zayid for their excellent support.
Housekeeping staff also receive accolades for their daily cleaning routines and respectful demeanor, ensuring that the rooms remain spotless and guests’ needs are promptly addressed. The security personnel, including Mr. Walid, are noted for their courtesy and efficiency, further enhancing the sense of safety and comfort.
The hotel staff's readiness to assist at any time and their positive, cheerful attitudes are frequently mentioned. This extends across all departments, from reception to cleaning to concierge services, creating a cohesive and supportive environment for guests. The overall professionalism and willingness to go the extra mile to ensure guest satisfaction make J5 RIMAL Hotel Apartments a favored choice for travelers seeking exceptional customer service.
Wi-Fi
J5 RIMAL Hotel Apartments receives mixed feedback regarding its Wi-Fi service from guests. Positive remarks highlight the excellent quality and fast speed of the Wi-Fi with many guests appreciating the strong and stable internet connection. Notably, the presence of individual routers in each room ensures that the signal strength is satisfactory for most users. Travelers also commend the hotel for creating a comfortable environment where technological needs are met effectively, contributing to an overall pleasant stay.
However, some guests report issues with unstable and weak Wi-Fi connections, particularly noting interruptions and poor signal strength that did not reach all rooms. The experiences seem to vary with some users struggling with consistent connectivity. Despite these occasional setbacks, the general sentiment toward the Wi-Fi leans favorably, underpinned by the high personal service and good internet speed encountered by many guests.
Gym
The gym at J5 RIMAL Hotel Apartments has received predominantly positive feedback from guests, highlighting its cleanliness and the quality of equipment. Several reviews praised the gym for being well-equipped and spacious with some even labeling it as top-notch and charming. Guests mentioned that it is a good facility, describing it as nice and relatively clean. Additionally, it offers a variety of amenities such as a fitness center, exercise facilities and a sauna, contributing to the great overall facilities of the hotel.
However, a few noted areas for improvement, such as the need for an upgrade and increased sterilization measures, including the availability of hand sanitizer. Despite these minor critiques, the general consensus is that the gym provides good value and enhances the stay with some guests specifically enjoying the gym and finding it a worthwhile part of their visit.
Overall, the gym at J5 RIMAL is seen as a strong feature of the hotel, complementing its other amenities like the pool and sauna and is appreciated by many guests for its convenience and quality.
Pool
J5 RIMAL Hotel Apartments offers a rooftop pool that many guests describe as warm, clean and well-maintained. The temperature-controlled pool is appreciated for its lovely shape and perfect service. The pool area is accessible, clean and complemented by additional facilities like a gym and sauna, enhancing the overall experience. Though described as relatively small by some guests, the roof-top location provides a pleasant atmosphere for relaxation. Pool towels are available and the addition of amenities like a wellness center further enriches the stay. However, there have been concerns about the pool's size and accessibility for wheelchair users, which the hotel may need to address. Overall, the rooftop pool remains a notable feature of the property, garnering largely positive feedback for its cleanliness and upkeep.
Accessible
J5 RIMAL Hotel Apartments offers a commendable level of accessibility for guests with disabilities. The hotel is conveniently situated with easy access to all services and close proximity to the Al Rigga metro station, which is about a 10-minute walk away. There is ample parking space available in the basement, making it accessible for guests who drive.
Wheelchair accessibility is a highlight and the facilities are designed to be convenient for all guests. The staff at J5 RIMAL are particularly noteworthy, described as very cooperative, responsive, helpful, obliging and exceptional in their service. They are always ready to assist and provide high-quality service, ensuring guests' needs are well taken care of.
However, there are a few areas where the hotel could improve. Some guests noted a lack of electrical outlets and that the elevator might be too high for some users. Additionally, the absence of specific amenities such as honeymoon, romantic, outdoor pool, rooftop pool and accessible categories may not cater to all guest requirements.
Overall, J5 RIMAL Hotel Apartments appears to ensure an accessible and hassle-free stay with excellent staff support and well-thought-out facilities, though a few enhancements could further improve guest experience.
FAQ
Yes, J5 RIMAL Hotel Apartments has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at J5 RIMAL Hotel Apartments.
No, J5 RIMAL Hotel Apartments doesn't allow dogs.
Yes, parking facilities are available at J5 RIMAL Hotel Apartments.
