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Novotel World Trade Centre Dubai

Dubai , Al Saada Street (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel World Trade Centre Dubai is highly praised for its strategic location in the heart of Dubai, making it an excellent choice for business travelers and event attendees. Its proximity to the Dubai World Trade Center and a nearby metro station offers easy access to the entire city, including key landmarks such as Burj Khalifa and Dubai Mall. Guests appreciate the surrounding area's cafes, restaurants and shops, which add convenience and enjoyment to their stay while maintaining a peaceful ambiance despite the central location.

The hotel's cleanliness is generally commended with most guests highlighting immaculate rooms and common areas. Housekeeping services are described as prompt and efficient, contributing to an overall pleasant and hygienic environment.

Staff members at Novotel World Trade Centre Dubai receive high praise for their friendliness and helpfulness with specific mentions of outstanding service from individuals like Sadik and Maria. The professional and welcoming nature of the staff significantly enhances the guest experience, although there are occasional mentions of less satisfactory interactions.

Breakfast at the hotel is mostly well-regarded with guests enjoying a diverse and delicious buffet that includes local and continental dishes, gluten-free options and live cooking stations. However, some guests noted a desire for more variety and improvements in food freshness. Dinner experiences are mixed with positive remarks about the quality of service and buffet, yet some guests felt the options were limited and overpriced.

Rooms are generally clean and equipped with essential amenities, though some guests found them smaller than expected, especially for families or groups. Modern interiors, comfortable beds and pleasant views are appreciated, though maintenance issues like faulty AC units and unpleasant odors were occasionally noted.

The hotel's free Wi-Fi is typically satisfactory with reliable coverage throughout the premises. The gym and pool are well-regarded for their quality and maintenance, although some guests feel the pool area could use renovation. Family offerings are a highlight with spacious family rooms, playful lobby amenities and a convenient pool for children.

In summary, Novotel World Trade Centre Dubai stands out for its prime location, cleanliness, exceptional staff and family-friendly features. Minor improvements could further enhance the dining experience, room maintenance and some facilities, but the hotel remains a favored choice for many visitors traveling for both business and leisure.
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Room Types

Superior Twin Room This modern and airy room offers views of the city or the street way. The bathroom with a walk-in shower comes with luxury bath amenities. It has a sitting area with a sofa and laptop table. Complimentary tea/coffee making and bottles of water are replenished in room every day. Daily housekeeping is provided.

Superior Double Room This modern and airy room offers views of the city or the street way. The bathroom with a walk-in shower comes with luxury bath amenities. It has a sitting area with a sofa and laptop table. Complimentary tea/coffee making and bottles of water are replenished in room every day. Daily housekeeping is provided.

Executive King Suite The elegant corner Suites has its own separate and spacious living area, dining area, bedroom with attached bathroom, and a guest bathroom. The Suites offer great city views. The attached bathroom is equipped with luxury bath amenities, towels, slippers, bath robes, walk in shower and bathtub. Guests booking the Suite will receive: - Late check-out till 4 pm.

Executive Room with 1 Double Bed The Executive Room features modern decor and a sofa with laptop table. It has a bathroom with walk-in shower and luxury bath amenities. All guests that book the Executive Room also receive late check-out. Complimentary tea/coffee making and bottles of water are replenished in room every day. Daily housekeeping is provided.

Superior Family Room The ideal room for an ultimate family vacation. With comfortable beds and spacious interiors, it is the best choice for families with 1 or 2 kids. Enjoy large beds, complimentary Wi-Fi and a contemporary bathroom stocked with fair-trade products. For your entertainment, the flat-screen TV has over 70 international channels.

Executive Room with Two Single Beds It features modern decor and a sofa with laptop table. It has a twin bed, bathroom with walk-in shower and luxury amenities. All guests that book this receive late check out. They can also get discounts on spa, food and beverage. Complimentary tea/coffee and water are replenished every day. Daily housekeeping is provided

About Novotel World Trade Centre Dubai

License: 547218

Guest Reviews

8.0

Very Good

Location

Located in the bustling heart of Dubai, the Novotel World Trade Centre Dubai is an ideal choice for business travelers and event attendees. The hotel boasts a prime location, conveniently close to the Dubai World Trade Center, making it perfect for those attending exhibitions, conferences or trade shows. Guests consistently praise its proximity to the metro station, ensuring easy access to the rest of the city, including iconic landmarks like Burj Khalifa, Dubai Mall and the Museum of the Future.

Numerous reviews highlight the hotel's strategic positioning, which provides quick commuting options to downtown Dubai and the international airport. The surrounding area is rich with cafes, restaurants and shops, enhancing the convenience of the stay. Many appreciated the hotel's peaceful ambiance despite its central location, offering a welcoming respite in the midst of a busy schedule.

In addition to its excellent location, visitors noted the hotel's clean and comfortable rooms, friendly staff and good breakfast options. The well-adorned hotel ensures a comfortable and organized environment, making it a favored choice for repeat visitors. Whether in Dubai for business or leisure, the hotel's excellent connectivity and strategic position enable guests to explore the city effortlessly.

Breakfast

Guests at Novotel World Trade Centre Dubai have a mixed impression of the hotel's breakfast. Generally, the feedback trends towards the positive with many highlighting the breakfast as very good, diverse, delicious and featuring a wide variety of options. Guests appreciated the buffet spread, noting it was extensive and included local and continental dishes. The availability of gluten-free options and live cooking stations for omelettes and eggs added a touch of personalization that many guests found appealing. Staff attitudes were frequently mentioned favorably in relation to the breakfast experience.

However, there were also several areas of concern. Some guests felt that the breakfast lacked variety and suggested that the menu should change more frequently to avoid monotony. Issues with food quality, such as stale bread and poor freshness of some items like waffles and pancakes, were also mentioned. The breakfast area was described as crowded with long queues and slow service occasionally detracting from the experience. Despite these criticisms, the breakfast generally left a positive impression on guests, combining good quality, variety and attentive service.

Dinner

The dinner experience at Novotel World Trade Centre Dubai has received mixed reviews from guests. On the positive side, diners have commended the outstanding restaurant staff, in particular, Dita and her manager, who provided excellent service. The breakfast and dinner buffets have been described as delicious with a wide selection that caters to various tastes. Additionally, the catering service has been noted to be very pleasant and accommodating.

However, there are several areas where guests felt the need for improvement. The dinner options were often described as limited and repetitive with some guests noting that the buffet lacked variety and that the food could sometimes be cold or tasteless. Pricing was another recurrent concern with many guests finding food and drink prices to be overpriced, especially concerning the repetitive appetizers. Additionally, some guests were disappointed that their drink choices during dinner were restricted to only one beverage, be it coffee, tea, juice or cola.

The restaurant also features a coffee garden in the afternoon and evening, which seems to be a well-loved feature. Despite some criticisms regarding the dinner buffet, the overall dining experience is bolstered by the dedicated staff and the delightful breakfast offerings. For those opting for half-board, the flexibility to mix and match meals with either lunch or dinner is a convenient option, though guests expressed a desire for more discounts.

Rooms

Guests have mixed opinions about the rooms at Novotel World Trade Centre Dubai. The feedback highlights that the rooms are generally clean with some newly refurbished and well-equipped with essential amenities. Many guests appreciated the comfortable beds, modern interiors and pleasant views from the rooms. Additionally, the spaciousness of certain rooms was noted positively by visitors.

However, a recurring criticism is the small size of many rooms, especially for families or groups. Some rooms appeared smaller than expected and not suitable for larger parties. Issues with room intercoms, air conditioning and unresolved maintenance problems such as leaking showers and faucets, faulty safeboxes and noisy AC units were also reported. Several guests mentioned an unpleasant smell in the rooms, ranging from musty and stale air to nicotine and cigarette odors with no option to open windows for fresh air.

Room cleanliness varied with several reviewers praising the daily cleaning service and spotless conditions, while others pointed out lapses, such as unclean carpets and improperly attended rooms. Despite the convenience of amenities like tea and coffee facilities, some guests experienced inconsistencies in room service quality.

Overall, guests found the rooms at Novotel World Trade Centre Dubai to be suitable for short stays with convenient amenities, but the small size and occasional maintenance issues detracted from the overall experience.

Beds

Travelers to the Novotel World Trade Centre Dubai have mixed opinions when it comes to the beds. Many guests found the beds to be comfortable and enjoyed a good night's sleep, describing experiences of sleeping on a soft, cloud-like surface. The sofa beds also gained favorable remarks, providing ample comfort for families.

However, there were consistent and frequent complaints about the pillows, which many guests found extremely uncomfortable, even leading to neck sprains in some instances. The quality of mattresses also drew criticism with reports of poor, hard and old mattresses, making the sleeping experience less than ideal for some. Additionally, there were issues with bed linen, including reports of moldy conditions and long waiting times for fresh sheets.

In summary, while the beds at Novotel World Trade Centre Dubai can offer comfort and a restful sleep for some, there are notable concerns regarding the pillows, mattress quality and bed linen maintenance that potential guests might want to consider.

Cleanliness

The reviews for Novotel World Trade Centre Dubai reflect a strong focus on cleanliness with many guests praising various aspects of the hotel's hygiene. The majority of the feedback highlights the immaculate condition of the rooms and common areas, describing them as very clean, tidy and well-maintained. Housekeeping is noted to be prompt and efficient with regular cleaning of rooms and carpets, often performed daily or upon request.

Guests frequently mention the hotel's cleanliness in positive terms, using descriptors like impressive, neat and beautifully clean. Specific elements such as clean and comfortable rooms, clean common areas and well-maintained facilities are consistently highlighted. Several guests appreciated the friendly and attentive cleaning staff, contributing to an overall pleasant stay.

However, there are occasional criticisms regarding certain aspects of cleanliness. Some reviews point out issues like mold in the shower, poorly cleaned floors and moldy bed linen. A few guests felt that the cleanliness did not meet the standards expected of a 5-star hotel, noting specific problems such as dirty carpets and less than satisfactory cleaning compared to previous experiences.

Despite these isolated negative comments, the general consensus reflects a high level of satisfaction with the hotel's cleanliness, emphasizing a clean, comfortable and well-kept environment, complemented by attentive housekeeping services.

Staff

Travelers visiting the Novotel World Trade Centre Dubai consistently commend the hotel's staff for their exceptional friendliness and helpfulness. Guests frequently highlight how the staff go above and beyond to make their stay comfortable, noting their attentiveness, professionalism and welcoming nature.

Specific mentions of staff members like Sadik, Maria, Rozma, Ahmed and Yasser at reception exemplify this personalized and warm service. The efficiency of the check-in process and the accommodating housekeeping staff also receive positive remarks. Moreover, the friendly demeanor extends to various sections of the hotel, including the restaurant and room service teams, ensuring a pleasant dining and stay experience.

However, there are occasional mentions of unprofessional or unresponsive behavior from some staff members, particularly in the reception and restaurant areas. Instances of language barriers and perceived lack of cooperation were noted by some guests. Despite these isolated experiences, most reviews emphasize the courteous and helpful nature of the majority of the hotel staff, which significantly contributes to the overall positive guest experience at the Novotel World Trade Centre Dubai.

Wi-Fi

The Wi-Fi at the Novotel World Trade Centre Dubai has received mixed feedback, but there are several positive aspects worth noting. Guests have frequently mentioned that the Wi-Fi connection is generally good and stable with reliable coverage throughout the hotel, including in the rooms. Some have highlighted that the internet works excellently and is dependable. However, there have been occasional remarks about slow speeds and issues with accessing standard websites. While the hotel provides free Wi-Fi, there have been instances where guests were charged extra. Overall, while there are areas for improvement, the Wi-Fi experience at this hotel is typically satisfactory for most users.

Spa

The spa at Novotel World Trade Centre Dubai has received mixed reviews from guests. There are mentions of outdated facilities, including the steam room sauna. Some guests noted the spa being closed or non-operational at times. The available spa facilities and massage services seem basic and have been described as old. There were comments suggesting that the spa might be better suited for men rather than women. Despite these points, the hotel does offer a hair and beauty salon, which some guests may find satisfactory.

Gym

The gym at Novotel World Trade Centre Dubai has received predominantly positive feedback from guests. Described as good, great and well-maintained, the fitness center stands out as a notable feature. Guests appreciated the varied and well-kept gym equipment. Alongside this, the hotel also offers a swimming pool, adding further value to the fitness and recreational amenities. However, a slight downside was noted with one mention of lagging a gym facility. Overall, the gym at this hotel is well-regarded and appreciated for its quality and maintenance.

Pool

The pool at Novotel World Trade Centre Dubai is frequently praised for its enjoyment and convenience. Many guests have described it as nice, fantastic and excellent with a size that is generally adequate. The pool area is noted for being clean and including amenities such as towel service. Families and those looking for relaxation find the pool particularly convenient. Despite some reviews mentioning that the pool area and sunbeds could use renovation and that amenities fell short of 4-star expectations, the overall sentiment remains positive. Issues have been observed with cleanliness and technical problems, but the warmth of the pool water is generally appreciated. Overall, the pool provides a pleasant experience for visitors, even though some feel improvements could be made to enhance the overall quality.

Parking

The parking situation at Novotel World Trade Centre Dubai has received mixed feedback from guests. Many reviews highlight the presence of a valet parking service with mentions of the valet staff and team frequently coming up. However, some guests express concerns about the efficiency of the service, citing long wait times to retrieve vehicles, including instances where guests waited over an hour. The parking area itself is described as in need of renovation and there have been mentions of arguments regarding parking space availability. Additionally, a few guests have noted a preference for the return of self-parking options, as the current system requires reliance on the valet team to access their cars.

Family

Novotel World Trade Centre Dubai has garnered positive feedback from families, making it a preferred choice for those traveling with children. The hotel boasts a variety of family-friendly features, including spacious family rooms and suites designed to accommodate both parents and kids comfortably. A distinct highlight is the large sofa bed, which comfortably fits two children, adding convenience to the family stay.

The hotel’s optimal location for the Dubai World Trade Centre makes it suitable for both business and leisure family trips. Families have appreciated the numerous amenities tailored for children. The lobby is equipped with toys, providing a playful environment for the kids. Additionally, the pool is noted as being convenient for family use, although there was a mention that the water felt too cold for little children at times.

Despite a few minor concerns, such as one guest's children not enjoying their stay, most reviews emphasize a positive family experience. Guests have expressed intentions to return, citing the hotel’s commitment to going above and beyond for families and highlighting it as a good place for family holidays.

4 Star

Novotel World Trade Centre Dubai boasts a range of attributes that align it with the expectations of a well-rated four-star hotel. Guests often commend the hotel's excellent breakfast, which stands out for its quality despite some opinions about limited options. The rooms are praised for being spacious and clean, contributing to a delightful ambiance throughout the hotel. Amenities and facilities are considered good, providing guests with a comfortable stay bolstered by polite and efficient service. Additionally, the location is a significant advantage, being close to the metro station, which makes it convenient for travelers. However, several reviews suggest that the hotel could improve the level of its food selection and facilities to better match its four-star rating and the prices charged. Despite this, many guests find it to be good value for money, largely due to the comfort provided by the beds and the general ambiance of the hotel.

Business

The Novotel World Trade Centre Dubai is highly regarded by business travelers for its strategic location and excellent facilities. Its proximity to the World Trade Center and the metro makes it incredibly convenient for attending conventions and business meetings. The hotel is described as perfect for business trips, offering business services, an executive lounge and easy access to business offices. Guests consistently highlight the hotel's suitability for those in town for work with excellent service and value for money. The connection to the shopping center and various dining options, including half-board accommodations, add to the convenience for busy professionals. Overall, the Novotel World Trade Centre Dubai is seen as an ideal choice for business travelers looking for comfort and convenience.

Yes, Novotel World Trade Centre Dubai has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Novotel World Trade Centre Dubai.

No, Novotel World Trade Centre Dubai doesn't allow dogs.

Yes, parking facilities are available at Novotel World Trade Centre Dubai.

Yes, Novotel World Trade Centre Dubai has a gym.

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