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Regent Palace Hotel

Dubai , World Trade Center Road (Show on Map)

6.3

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Regent Palace Hotel in Dubai garners numerous positive reviews, particularly for its strategic location, friendly staff, and well-maintained accommodations. Situated conveniently near the Burjuman Metro Station and the Burjuman Mall, the hotel offers easy access to Dubai's public transportation network and shopping opportunities. This prime location is complemented by a variety of dining options available in the vicinity, including an array of restaurants catering to diverse palates, especially for those favoring Indian cuisine. The relatively peaceful neighborhood is balanced with entertainment options, making it appealing for both relaxation and activity.

Guests frequently commend the hotel staff for their friendliness and attentiveness, creating a welcoming atmosphere from arrival to departure. The staff is often highlighted for their professional service, with particular praise for individuals who ensure a smooth and pleasant stay. The availability of a 24-hour reception team is appreciated, catering efficiently to all needs, including early departures.

The rooms at Regent Palace Hotel are described as spacious, clean, and comfortable, contributing to a satisfactory stay for many. While there are some reports of minor maintenance issues and noisy disturbances, particularly from the on-site disco, the overall feedback on accommodation is positive, with many guests enjoying the cozy beds and effective room service. The executive rooms and suites are recognized for their added luxury and amenities.

Breakfast at the hotel receives mixed feedback, with guests appreciating the variety of Indian and continental options, albeit with room for improvement in terms of catering to European tastes and enhancing hygiene standards. Meanwhile, the free Wi-Fi service is generally well-regarded, with most guests finding the connectivity reliable for both professional and casual use.

While the hotel presents opportunities for improvement in cleanliness, bed comfort, and breakfast variety, the combination of its central location, friendly staff, and comfortable accommodations make the Regent Palace Hotel a popular choice for those visiting Dubai, especially for its reasonable pricing and proximity to key city highlights.
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Room Types

Standard Room This room includes a flatscreen TV with satellite channels and a king-size bed. It is suitable for 2 adults and one child.

Deluxe Room Features a separate living area with plush armchair and sofa.

Executive Suite Features a king-size bed and separate living area with plush armchair and sofa. Includes 2 plasma TVs with satellite channels and cordless phone. A DVD player is available upon request. It is suitable for 2-3 adults and one child.

About Regent Palace Hotel

License: 100070979800003

Guest Reviews

6.3

Rated

Location

Regent Palace Hotel in Dubai boasts a strategically central location that has been frequently praised by guests for its convenience and accessibility. Situated just steps away from the Burjuman Metro Station, the hotel offers seamless connectivity to both the Green and Red Metro lines, making it an excellent base for exploring the city. The proximity to Burjuman Mall, merely a walk across the street, adds to its appeal, providing guests with immediate access to a variety of shopping options. The area is also well-populated with numerous restaurants, including a substantial choice of vegetarian options, and essential services, enhancing the overall convenience of staying here.

Besides its excellent location on the metro line, the hotel is advantageously positioned near key areas such as Bur Dubai and Deira, making trips to the airport, shopping centers, and central bus stations efficient and straightforward. The neighborhood is relatively serene, offering a comfortable retreat from the city's hustle and bustle, yet it remains lively with entertainment options like clubs and a range of Indian eateries, suiting various tastes. This centrality, combined with the clean and accommodating service, makes the Regent Palace Hotel exceedingly popular among visitors who prioritize both accessibility and local amenities.

Breakfast

The breakfast experience at the Regent Palace Hotel is generally a mixed bag, offering a range of opinions from guests. On the positive side, many guests praised the breakfast for its variety and flavorful options, highlighting a good selection of Indian dishes, crispy fried items, and stations for dosa, omelets, and Pav Bhaji. Some guests found the breakfast to be plentiful and appreciated the rotating menu that offers different options daily. The breakfast buffet is particularly valued for its affordability, especially with children under six eating for free. Several guests emphasized that the breakfast spread is extensive, blending Middle Eastern and continental options, and appreciated the chefs on site who prepare custom orders like fried eggs and omelets.

However, there are notable criticisms as well, especially regarding the breakfast's appeal to guests with European tastes, as some found it difficult to enjoy the offerings aimed primarily at Asian palates. Other guests noted issues with hygiene, lack of variety, and noisiness during breakfast hours. The presence of flies over exposed fruit and a perceived lack of freshness were also points of concern. While some guests found the breakfast nice and acceptable, others felt it was simply disappointing or not worth its name. Overall, the breakfast at Regent Palace Hotel seems to cater more successfully to those who enjoy Indian cuisine, while leaving room for improvement in variety, hygiene, and broader international appeal.

Rooms

Regent Palace Hotel consistently receives praise for its well-appointed and spacious rooms. Many guests highlight the cleanliness and tidiness of the rooms, which are equipped with comfortable, cozy beds. The rooms are generally seen as spacious and well-maintained, making for a comfortable stay. Despite some minor issues such as mold around bathtubs or sound disturbances from the on-site disco, the overall impression is positive.

The hotel staff often receives commendation for their friendliness and attentiveness, contributing to an enjoyable guest experience. The hotel's location is deemed excellent, conveniently situated near the Burjuman metro station and a large mall, making it an ideal base for exploring the area.

Guests also appreciate the good food offered by the hotel, complemented by effective room service. While some rooms might appear basic, they remain comfortable and well-equipped, ensuring a satisfactory stay. The executive rooms and suites are particularly noted for their spaciousness and additional amenities, providing a more luxurious experience for those seeking upgraded accommodations. Overall, Regent Palace Hotel stands out for its clean, comfortable, and strategically located rooms, making it a reliable choice for travelers.

Beds

Regent Palace Hotel offers a mix of experiences when it comes to the comfort of their beds. Many guests have appreciated the large and comfortable beds, enhancing their overall stay with a cozy environment. The spacious rooms further contribute to a pleasant experience, with some rooms equipped with large TVs for added enjoyment. However, there are some areas for improvement, as certain mattresses have been reported to be old and not up to par, with some feeling caved in the middle. Guests have also noted that the comfort can be compromised if staying in a room situated above the disco, due to vibrations. Overall, the attentive and friendly staff add positively to the experience, but a refresh of some of the bedding could enhance comfort consistently across all rooms.

Cleanliness

Regent Palace Hotel presents a mixed impression when it comes to cleanliness. On a positive note, several guests appreciated the cleanliness of the rooms, describing them as tidy, comfortable, and well-maintained. Some noted that cleaning was performed daily and to an exceptional standard, contributing to an overall good experience. The hotel is conveniently located near restaurants and the metro, and it offers comprehensive facilities such as a spa, club, and bar. Guests praised the friendly staff and good food, enhancing their stay.

However, contrasting observations cannot be ignored. Numerous reviews highlighted maintenance issues with the rooms and bathrooms, with several instances of mold, bugs, and a general lack of hygiene. Some guests experienced sanitation problems, such as malfunctioning toilets, and noted unpleasant smells. These issues, combined with reports of a worn-out infrastructure, suggest that areas of the hotel require significant attention to meet more universally expected standards of cleanliness and comfort. Despite the room for improvement, the hotel still offers a pleasant location and decent amenities for visitors.

Staff

The Regent Palace Hotel stands out for its exceptionally friendly and attentive staff, creating a welcoming atmosphere for guests. From the front desk to housekeeping, the staff is consistently noted for their helpfulness and courteous demeanor. Noteworthy mentions go to individuals such as Ms. Mae, Mr. Ali, Mr. Nikhil, Varun, Violeta, and Carla, who have impressed guests with their professional service and warm hospitality. The location of the hotel is another highlight, conveniently situated near the Burjuman metro station and close to shopping malls and restaurants, making it ideal for both tourists and business travelers. While some aspects of the hotel like the outdated decor and the need for bathroom renovations have been pointed out, the overall service and friendly staff largely compensate for these shortcomings. The reception team is available 24 hours, ensuring that early morning departures are handled smoothly, and service at both reception and room service has been praised for being top-notch. Despite a few minor concerns, the hotel's reasonable price combined with the dedicated staff makes it a charming option for visitors to the area.

Wi-Fi

Regent Palace Hotel offers free Wi-Fi to its guests, which can be a valuable amenity for travelers seeking to stay connected during their visit. Some guests report that the internet speed is favorable, particularly for online meetings, indicating reliability and convenience for those needing a robust connection. The internet facilities are generally regarded as good, with unlimited access provided for multiple devices, which is a thoughtful touch for guests traveling with families or those needing to manage work obligations. While some guests have experienced weak signals and occasional disconnections, others have noted that the connectivity, especially in the rooms, is satisfactory. Overall, guests who find themselves needing a stable connection for professional commitments or casual browsing generally express satisfaction with the hotel's internet offerings.

Yes, Regent Palace Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Regent Palace Hotel.

No, Regent Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Regent Palace Hotel.

Yes, Regent Palace Hotel has a gym.

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