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Summary of reviewsThe Saffron Hotel in downtown Dubai is a great choice for travelers looking for exceptional customer service and warm hospitality. The staff is incredibly friendly and efficient with bellboys and receptionists who are kind and humble. Housekeeping does a great job keeping the rooms clean. While there are a few negative reviews, the vast majority praise the staff's good service and kindness. Many guests commend the staff's availability and willingness to help. Overall, Saffron Hotel's staff seem to be a big highlight of guests' stays. Show more
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Categories
Hotel with Spa
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel for Adults Only
Room Types
Standard King RoomThis air-conditioned room features a flat-screen TV, a desk and a fridge. The bathroom includes a bath. Ironing facilities are also included.
Standard Twin RoomThis air-conditioned room features a flat-screen TV, a desk and a fridge. The bathroom includes a bath. Ironing facilities are also included.
If location is important to you, then Saffron Hotel is the perfect choice. Guests rave about the hotel's proximity to the metro, which is just a stroll away, as well as its accessibility to other establishments like restaurants, shops and even the airport. The location is described as fantastic, good, clean and bustling. You'll love being able to get around easily and enjoy all that the city has to offer. The staff is also highly praised for being courteous and welcoming. Don't miss out on the convenience and comfort of Saffron Hotel's location.
Rooms
Saffron Hotel offers various room options for its guests. Some rooms are smaller than others, but they are comfortable and clean. Some guests have found the rooms outdated and in need of renovation and cleaning. The furniture may be old and dusty, however, the beds are comfortable. Some guests have complained about uncleanliness, unavailability of hot water and broken appliances such as the TV, lamps and fridge. Some guests have reported bad smells and cigarette odors in their rooms. However, the hotel's location is easily accessible to everything. They offer incomplete room amenities like slippers and toothbrushes, but housekeeping tries to maintain the cleanliness of the room. The hotel makes sure to address the guests' complaints and improve their experience.
Beds
The Saffron Hotel offers a comfortable stay with cozy beds and soft pillows. While some guests have reported issues with cleanliness and a lack of attention to detail in terms of changing bed linens and covers, the majority of guests have had positive experiences. The beds are spacious and provide a good night's rest, even though a few guests have mentioned that the beds can be sunken or small. The hotel staff is responsive to guest needs, quickly changing bedding upon request. Overall, guests can expect a comfortable and relaxing night's sleep at the Saffron Hotel.
Cleanliness
The Saffron Hotel has received mixed reviews regarding the cleanliness of their accommodations. While some guests have reported relatively clean rooms that are comfortable and inviting, others have expressed concerns about poor hygiene, dirty bathrooms and old and smelly bed linens. Some guests have also reported issues with cockroaches and bedbugs, as well as malfunctioning amenities like sinks and fridge. Those who have had positive experiences recommend that the hotel places greater emphasis on cleanliness and maintenance, while negatives reviews recommend avoiding the hotel altogether.
Staff
The staff at Saffron Hotel in downtown Dubai are incredibly friendly and efficient with exceptional customer service and warm hospitality. The bellboys and receptionists are kind and humble and housekeeping does a great job keeping the rooms clean. While there are a few negative reviews, which mention some staff members being rude or unprofessional, the vast majority praise the staff's good service and kindness. Many guests commend the staff's availability and willingness to help. Overall, Saffron Hotel's staff seem to be a big highlight of guests' stays.
No, Saffron Hotel doesn't have any pool.
Yes, a spa is available at Saffron Hotel.
No, Saffron Hotel doesn't allow dogs.
Yes, parking facilities are available at Saffron Hotel.