Holiday Inn Dubuque/Galena by IHG
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Summary of reviewsThe Holiday Inn Dubuque/Galena by IHG is favorably positioned in the historic downtown area of Dubuque, offering guests convenient access to local attractions such as the River Museum and Event Center, the Five Flags Center, and nearby Galena. The hotel's central location enhances the travel experience, enabling guests to explore the vibrant surroundings easily.
Guests generally enjoy the breakfast at the hotel, particularly at Bennigans where meals are served from a menu. Although there are varied experiences regarding breakfast service, with some noting issues with temperature and service speed at times, the overall quality and variety of options are often praised.
The rooms are appreciated for their comfort and cleanliness, with spacious layouts and well-maintained bathrooms. The beds receive positive remarks for their comfort, though some guests have noted occasional issues with mattress wear and bed size. Despite minor setbacks such as room odors and readiness delays, guests are typically satisfied with their accommodations.
Cleanliness in the hotel is viewed positively by many, especially in the rooms and lobby. The staff's friendly and accommodating demeanor contributes to a welcoming atmosphere, with particular individuals like Emma recognized for exceptional service. However, some inconsistencies in cleanliness across different hotel areas suggest room for improvement.
The hotel offers free parking, which many guests find valuable. Although parking availability can be limited, the nearby parking deck provides convenience without extra cost. This amenity is appreciated, despite occasional challenges during peak times.
Staff at the Holiday Inn Dubuque/Galena are repeatedly commended for their outstanding service. They are described as helpful and friendly, ensuring a smooth check-in process and addressing guest needs promptly. The team is considered a significant asset, contributing to a pleasant stay.
Overall, Holiday Inn Dubuque/Galena by IHG is well-regarded for its central location, friendly staff, comfortable rooms, and free parking, providing guests with a welcoming and accessible experience in Dubuque.
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Guests generally enjoy the breakfast at the hotel, particularly at Bennigans where meals are served from a menu. Although there are varied experiences regarding breakfast service, with some noting issues with temperature and service speed at times, the overall quality and variety of options are often praised.
The rooms are appreciated for their comfort and cleanliness, with spacious layouts and well-maintained bathrooms. The beds receive positive remarks for their comfort, though some guests have noted occasional issues with mattress wear and bed size. Despite minor setbacks such as room odors and readiness delays, guests are typically satisfied with their accommodations.
Cleanliness in the hotel is viewed positively by many, especially in the rooms and lobby. The staff's friendly and accommodating demeanor contributes to a welcoming atmosphere, with particular individuals like Emma recognized for exceptional service. However, some inconsistencies in cleanliness across different hotel areas suggest room for improvement.
The hotel offers free parking, which many guests find valuable. Although parking availability can be limited, the nearby parking deck provides convenience without extra cost. This amenity is appreciated, despite occasional challenges during peak times.
Staff at the Holiday Inn Dubuque/Galena are repeatedly commended for their outstanding service. They are described as helpful and friendly, ensuring a smooth check-in process and addressing guest needs promptly. The team is considered a significant asset, contributing to a pleasant stay.
Overall, Holiday Inn Dubuque/Galena by IHG is well-regarded for its central location, friendly staff, comfortable rooms, and free parking, providing guests with a welcoming and accessible experience in Dubuque.
Hotel near Ski Resorts
This Holiday Inn is in close proximity to Sundown Mountain, offering a comfortable base for winter sports enthusiasts.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the historic heart of Dubuque, the Holiday Inn Dubuque/Galena by IHG enjoys a prime position that offers convenience and accessibility to guests. This centrally located hotel places visitors within easy reach of numerous attractions and dining establishments, making it an ideal choice for those looking to explore the vibrant downtown area. Its proximity to the Mississippi River adds an extra charm, with the River Museum and Event Center just a short stroll away. Whether attending an event at the nearby Five Flags Center or visiting the concert venue across the street, guests appreciate the ease of access and the vibrant surroundings. The location also serves as a convenient base for those planning a visit to nearby Galena. Overall, the hotel’s central downtown setting is highly regarded, providing a good value and enhancing the overall travel experience.
The breakfast experience at Holiday Inn Dubuque/Galena presents a mix of impressions among guests. Many found the breakfast to be enjoyable, with some highlighting the excellent quality provided at Bennigans, where meals were served from a menu rather than the standard buffet. Despite these positive remarks, a few guests noted issues with temperature and service speed, mentioning that the buffet was sometimes not sufficiently hot, and service was slow due to being understaffed. While several guests appreciated the variety and quality of the cooked breakfast options, others found the additional charge for breakfast did not match its value. Overall, with diverse options ranging from a buffet to a menu selection, guests have varied experiences with the breakfast offerings at the hotel.
The guest reviews for Holiday Inn Dubuque/Galena by IHG highlight several positives about the rooms, emphasizing their comfort and cleanliness. Many guests appreciated the comfortable beds and noted the rooms as being spacious and nicely arranged. The level of cleanliness is generally praised, with multiple mentions of the rooms being consistently clean and the bathrooms well-maintained. However, some experiences suggest there is room for improvement. Occasional issues such as a persistent room odor, leftover belongings from previous guests, and cleanliness concerns, notably in bathrooms, were noted. Additionally, logistical problems like delays in room readiness and noise disturbances from external sources like HVAC units were reported. Despite these setbacks, the overall sentiment reflects a generally satisfactory stay in terms of room comfort and spaciousness.
Holiday Inn Dubuque/Galena demonstrates a noticeable emphasis on providing comfortable sleeping arrangements for its guests. Many reviews highlight the comfort of the beds, often describing them as very comfortable or notably soft. The quality of the pillows complements the experience, enhancing overall guest satisfaction. However, there are occasional mentions of mattresses showing signs of wear by sinking in the middle, which can impact sleep quality. Additionally, some guests have noted discrepancies in the size of the beds, pointing out they are not true Queen size, affecting expectations for those seeking a larger bed. Despite these occasional concerns, a significant portion of guests leave with a positive impression regarding comfort and quality of the bedding provided by the hotel.
The Holiday Inn Dubuque/Galena by IHG has garnered mixed perceptions regarding its cleanliness. Many guests appreciated the overall cleanliness of their rooms, describing them as comfortable, spacious, and well-maintained. Positive encounters extended to the lobby area, contributing to a generally pleasing stay. Guests also noted the supportive and friendly demeanor of the staff, enhancing the welcoming atmosphere of the hotel.
However, some reviews raised concerns over the state of certain facilities. Particular issues with cleanliness were noted in various parts of the hotel, including the presence of mold in bathrooms and debris in corridors. These concerns suggest inconsistency in housekeeping standards compared to previous visits. Additionally, comments regarding the hotel’s age and general maintenance indicate room for improvement to ensure a uniformly clean and fresh environment for all guests.
The Holiday Inn Dubuque/Galena by IHG shines brightly in terms of customer service, as numerous guests have consistently praised the staff's friendliness and helpfulness. From the outset, the check-in process is smooth and welcoming, with the staff at the front desk frequently described as outstanding and courteous. Many reviewers have shared their experiences of the staff's willingness to accommodate requests, including early room access, demonstrating their commitment to guest satisfaction. Certain staff members, like Emma, are highlighted for going above and beyond in their service, contributing to the hotel's stellar reputation. Overall, whether it's providing assistance or creating a warm atmosphere, the Holiday Inn Dubuque/Galena's team is a significant asset to guests, ensuring a pleasant and comfortable stay.
Travelers visiting Holiday Inn Dubuque/Galena by IHG will find that the hotel offers free parking options, a convenience that many guests appreciate. The free parking spaces are available on the premises, and there's also a nearby parking deck that doesn't charge fees, making it easy for visitors to explore the surrounding area on foot. While parking can be somewhat challenging due to limited availability, the parking garage ensures that guests have a place to park without incurring extra costs. However, a few guests noted that there's sometimes a need to park across the street, which can feel less secure at times. Overall, while parking might require a bit of patience during peak times, the complimentary options provide significant value to guests looking to enjoy what Dubuque has to offer.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, some reviews raised concerns over the state of certain facilities. Particular issues with cleanliness were noted in various parts of the hotel, including the presence of mold in bathrooms and debris in corridors. These concerns suggest inconsistency in housekeeping standards compared to previous visits. Additionally, comments regarding the hotel’s age and general maintenance indicate room for improvement to ensure a uniformly clean and fresh environment for all guests.
Staff
Parking
Yes, Holiday Inn Dubuque/Galena by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Dubuque/Galena by IHG.
Yes, Holiday Inn Dubuque/Galena by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Dubuque/Galena by IHG.
Yes, Holiday Inn Dubuque/Galena by IHG has a gym.
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