Hotel Victoria Express
Durango
24.04763500,
-104.62493200
,
Boulevard Francisco Villa, 2017 Colonia Predio Tayafe
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Summary of reviewsHotel Victoria Express in Durango receives largely positive reviews across various categories, making it a preferred choice for travelers. The hotel's location is frequently praised for its convenience and accessibility, situated at the city's entrance with proximity to essential amenities, good restaurants and a shopping center. This strategic placement makes it easy to access both the city center and the airport.
Guests often highlight the hotel's comfort, cleanliness and attentive service. The rooms are noted for their spaciousness, modern appearance and excellent cleanliness, although occasional minor lapses are mentioned. The comfortable beds and quiet ambiance contribute to a restful stay. The amenities, including parking, a swimming pool and complimentary coffee, add value to the experience. However, some guests expressed a desire for additional in-room features like microwaves or fridges.
The breakfast at Hotel Victoria Express garners favorable mentions, described as delicious and a standout part of many guests' stay. The Bistro Garden restaurant provides a relaxing atmosphere to start the day, although issues like limited menu variety and inconsistent inclusion of breakfast in reservations have been noted. The dinner experience also receives positive feedback with praise for the food quality and service, despite occasional concerns about slow service and limited child-friendly menu options.
The hotel’s cleanliness is consistently commended with guests noting immaculate facilities and well-maintained common areas. The overall ambiance is welcoming and comfortable, further enhanced by the friendly and efficient staff, who are frequently highlighted for their exemplary service and attentiveness.
However, the WiFi has been identified as a significant point for improvement. Guests encounter frequent connectivity issues with slow and intermittent service that affects the overall experience. In contrast, the pool area receives positive feedback, noted for being clean and enjoyable, although some guests have suggested more regular maintenance to address issues like occasional cold water.
Parking facilities at Hotel Victoria Express are well-appreciated with ample, safe and easy-to-access parking often highlighted. Despite some minor inconveniences, the overall sentiment is positive.
In summary, Hotel Victoria Express stands out for its location, cleanliness, comfort and especially its staff, who together create a welcoming environment for guests. While improvements are needed in areas like WiFi and breakfast variety, the overall experience remains highly favorable, making it a recommended choice for visitors to Durango.
Categories
Guests often highlight the hotel's comfort, cleanliness and attentive service. The rooms are noted for their spaciousness, modern appearance and excellent cleanliness, although occasional minor lapses are mentioned. The comfortable beds and quiet ambiance contribute to a restful stay. The amenities, including parking, a swimming pool and complimentary coffee, add value to the experience. However, some guests expressed a desire for additional in-room features like microwaves or fridges.
The breakfast at Hotel Victoria Express garners favorable mentions, described as delicious and a standout part of many guests' stay. The Bistro Garden restaurant provides a relaxing atmosphere to start the day, although issues like limited menu variety and inconsistent inclusion of breakfast in reservations have been noted. The dinner experience also receives positive feedback with praise for the food quality and service, despite occasional concerns about slow service and limited child-friendly menu options.
The hotel’s cleanliness is consistently commended with guests noting immaculate facilities and well-maintained common areas. The overall ambiance is welcoming and comfortable, further enhanced by the friendly and efficient staff, who are frequently highlighted for their exemplary service and attentiveness.
However, the WiFi has been identified as a significant point for improvement. Guests encounter frequent connectivity issues with slow and intermittent service that affects the overall experience. In contrast, the pool area receives positive feedback, noted for being clean and enjoyable, although some guests have suggested more regular maintenance to address issues like occasional cold water.
Parking facilities at Hotel Victoria Express are well-appreciated with ample, safe and easy-to-access parking often highlighted. Despite some minor inconveniences, the overall sentiment is positive.
In summary, Hotel Victoria Express stands out for its location, cleanliness, comfort and especially its staff, who together create a welcoming environment for guests. While improvements are needed in areas like WiFi and breakfast variety, the overall experience remains highly favorable, making it a recommended choice for visitors to Durango.
Hotel with Parking
The hotel has its own parking facilities, including free parking, free self parking, and valet parking. It also features a gated entrance with a 24-hour guard for enhanced security.
4-Star Hotel
This hotel features modern decor, comfortable and spacious rooms. It also has a beautiful garden view from some of the rooms.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Guest Reviews
Hotel Victoria Express in Durango boasts an excellent location, praised by many guests for its convenience and accessibility. Positioned at the entrance of the city, it offers ease of access, ample parking and a tranquil atmosphere ideal for a restful stay. Despite being somewhat removed from the Centro Histórico, the hotel compensates with its proximity to essential amenities such as a Chedraui supermarket and a 7-Eleven store right outside.
Travelers noted its strategic placement along the main avenue, making it close to both the city center and the airport – a significant plus for airport commuters. Additionally, the surrounding area includes good restaurants and a shopping center, enhancing the overall guest experience.
Guests consistently highlighted the hotel's comfort, cleanliness and the attentive service provided by the staff. The spacious, clean rooms and overall good value for money offer a pleasant stay for those stopping over or continuing on their journey. The location, combined with admirable facilities and services, makes Hotel Victoria Express a favored choice among visitors to Durango.
Hotel Victoria Express offers a delightful breakfast experience that many guests have found to be a highlight of their stay. Phrases such as "delicious breakfast" and "very good breakfast" frequently appear in reviews, underscoring the quality of the morning meal. Guests particularly enjoy the offerings at the Bistro Garden, describing it as a relaxing place to start the day with good company and delicious food.
However, reviews do mention some recurring issues with the breakfast service. There can be inconsistencies regarding whether breakfast is included in the reservation, leading to confusion and occasional frustration for some guests. Additionally, while the food quality is praised, the variety is often noted as limited with some guests encountering the same menu daily.
Service speed has also been a point of critique with some guests finding it slow despite the excellence of the food. The absence of a buffet has left some guests wishing for more options to choose from in the morning.
Despite these drawbacks, many guests appreciate the friendly staff and good customer service. The restaurant’s ambiance and the all-day availability of delicious coffee add a special touch to the overall breakfast experience at the hotel.
Guests of Hotel Victoria Express have shared mixed opinions about their dining experiences, but the consensus leans more positive regarding specific aspects. Many guests praised the Bistro Garden restaurant, describing its food as excellent and the overall atmosphere as pleasant and enjoyable. However, some mentioned the restaurant can get noisy during the evening due to loud TV and music.
The Bistro Garden is characterized as a good, high-quality restaurant with tasty offerings. There's also positive feedback about the service, which is described as excellent with some noting the convenient room service. Despite being outside the hotel, the restaurant is appreciated for its proximity, being just a short walk away.
However, not all feedback was glowing. Some guests found the service slow and others pointed out the lack of child-friendly menu options. Additionally, the restaurant was noted to close early, which could be inconvenient for late diners. Another point of concern is the clarity around how meal coupons work, indicating a need for better communication.
In summary, while there are a few areas for improvement, the dining options near Hotel Victoria Express generally provide a satisfactory experience with good food and service, especially at the Bistro Garden.
The reviews for 'Hotel Victoria Express' overwhelmingly highlight the spaciousness and comfort of the rooms. Guests frequently praise the rooms for being clean and well-maintained, offering ample space and comfortable bedding. Many visitors find the hotel's amenities, such as the parking, swimming pool and complimentary coffee, to be a nice touch and note the presence of essential room features despite a few exceptions like missing microwaves, fridges or coffee makers in some rooms.
Cleanliness is consistently noted as excellent, although isolated incidents such as hairs in the bathroom or a girl's tennis shoe found under the bed suggest minor lapses. The rooms’ modern appearance and overall condition are also appreciated. The noise levels do attract some criticism with a few guests mentioning issues with soundproofing and external noise.
Service is generally regarded as efficient with prompt responses to issues like non-working TVs and other minor inconveniences. However, there are mentions of unfriendly receptionists, which contrasts with the otherwise positive experiences. The hotel's gym is noted to be small, but the facilities remain in good condition.
In terms of ambiance, the hotel is described as a comfortable place to stay that is clean and good value for money. Although some rooms suffer from damp smells or humidity issues, the overall consensus underscores the hotel's comfortable and spacious rooms, making it a favorable choice for both short-term and extended stays.
Hotel Victoria Express generally receives praise for its exceptionally comfortable beds. Visitors often mention how comfortable the beds are with some noting they are also very soft and clean. The comfort level extends to the pillows, which several guests describe as superbly comfortable, although a few found them either too high or lacking in variety regarding firmness.
Nevertheless, a few recurring issues suggest inconsistency in the quality of the mattresses. Some guests found the mattresses deteriorated, stiff or uncomfortable. Despite these occasional criticisms, the overall sentiment skews positive with many guests still highlighting the excellent comfort.
In addition to the beds, guests appreciated the cleanliness and comfort of the rooms, sometimes mentioning the ample parking available. While breakfast received a mixed reception with some calling it normal, the standout feature for most travelers clearly remains the bedding experience at Hotel Victoria Express.
Hotel Victoria Express consistently impresses with its high standards of cleanliness and comfort. Guests frequently highlight the spotlessly clean rooms and immaculate facilities throughout the hotel. From the general cleanliness to the specific mention of comfortable and tidy spaces, the hotel maintains an excellent level of hygiene that does not go unnoticed.
Visitors appreciate the hotel's overall pleasant and inviting ambiance, noting that everything is well-maintained and in good condition. The establishment's efforts in cleanliness extend from the rooms to the common areas, creating a consistently clean environment that earns excellent feedback.
In addition to cleanliness, guests find the hotel comfortable and well-located, providing a peaceful retreat while still being conveniently close to the center. The customer service is also praised with special recognition given to the diligent cleaning staff.
Overall, Hotel Victoria Express offers a very clean and comfortable experience with great service, making it a highly recommended choice for travelers.
Hotel Victoria Express boasts an outstanding reputation for its exemplary staff, consistently praised for their friendliness, efficiency and attentiveness. From the front desk to the management, the staff's dedication to providing excellent service is evident. Reviews highlight their friendly nature, helpfulness and the exceptional attention they offer to guests. No job seems too daunting for them, whether helping with check-in procedures or ensuring the hotel's cleanliness and safety.
Guests commend the staff for creating a welcoming environment, underlined by their courteous and kind demeanor. The quality of service extends to every corner of the hotel with several mentions of specific staff members who go above and beyond to make each stay memorable. The added touches, such as a complimentary snack in the afternoon, enhance the warm hospitality.
The facilities complement the attentive service, featuring adequate, well-maintained amenities such as a secure, gated parking area and clean, comfortable rooms. These elements combine to create a seamless and pleasant experience for guests. Despite occasional minor issues, the overall guest sentiment is overwhelmingly positive, reflecting a hotel that not only prioritizes but excels in creating a welcoming and enjoyable stay for all its visitors.
Hotel Victoria Express has received numerous comments regarding its WiFi, which appears to be a significant area needing improvement. Guests have frequently noted that the internet service is intermittent and often blocks devices. Many faced issues with slow WiFi, making activities like using a Chromecast difficult or impossible. Consistently, the feedback highlights that the internet service fails regularly with some guests unable to connect at all. These reviews suggest that, despite the many positive aspects of Hotel Victoria Express, the internet service could benefit from substantial upgrades to meet guests' expectations for reliable connectivity.
The pool at Hotel Victoria Express receives generally positive feedback from guests. Many guests appreciate that some pools are heated, describing the experience as fantastic and wonderful. The pool facilities are highlighted for being clean and in good condition, contributing to a comfortable and enjoyable experience. Families, in particular, seem to enjoy the pool area with comments noting it as great for kids and having a nice resting area. However, there are mentions that the pool is sometimes cold, not heated or under maintenance, which may occasionally affect the experience. Regular cleaning and possible renovations are suggested to maintain its appeal. Overall, the pool area combines well with the green surroundings, making it a pleasant feature of the hotel.
Hotel Victoria Express receives numerous accolades for its parking facilities. Guests frequently highlight the ample, spacious and plentiful parking available at the hotel. The safety and ease of access to the parking are often noted with many appreciating the private parking secured by hotel management. Despite minor drawbacks, such as the entrance not being very comfortable and occasional slow valet service, the positive aspects significantly outweigh the negatives. The parking lot is considered very good overall and provides a satisfactory experience for guests bringing their own vehicles.
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Location
Travelers noted its strategic placement along the main avenue, making it close to both the city center and the airport – a significant plus for airport commuters. Additionally, the surrounding area includes good restaurants and a shopping center, enhancing the overall guest experience.
Guests consistently highlighted the hotel's comfort, cleanliness and the attentive service provided by the staff. The spacious, clean rooms and overall good value for money offer a pleasant stay for those stopping over or continuing on their journey. The location, combined with admirable facilities and services, makes Hotel Victoria Express a favored choice among visitors to Durango.
Breakfast
However, reviews do mention some recurring issues with the breakfast service. There can be inconsistencies regarding whether breakfast is included in the reservation, leading to confusion and occasional frustration for some guests. Additionally, while the food quality is praised, the variety is often noted as limited with some guests encountering the same menu daily.
Service speed has also been a point of critique with some guests finding it slow despite the excellence of the food. The absence of a buffet has left some guests wishing for more options to choose from in the morning.
Despite these drawbacks, many guests appreciate the friendly staff and good customer service. The restaurant’s ambiance and the all-day availability of delicious coffee add a special touch to the overall breakfast experience at the hotel.
Dinner
The Bistro Garden is characterized as a good, high-quality restaurant with tasty offerings. There's also positive feedback about the service, which is described as excellent with some noting the convenient room service. Despite being outside the hotel, the restaurant is appreciated for its proximity, being just a short walk away.
However, not all feedback was glowing. Some guests found the service slow and others pointed out the lack of child-friendly menu options. Additionally, the restaurant was noted to close early, which could be inconvenient for late diners. Another point of concern is the clarity around how meal coupons work, indicating a need for better communication.
In summary, while there are a few areas for improvement, the dining options near Hotel Victoria Express generally provide a satisfactory experience with good food and service, especially at the Bistro Garden.
Rooms
Cleanliness is consistently noted as excellent, although isolated incidents such as hairs in the bathroom or a girl's tennis shoe found under the bed suggest minor lapses. The rooms’ modern appearance and overall condition are also appreciated. The noise levels do attract some criticism with a few guests mentioning issues with soundproofing and external noise.
Service is generally regarded as efficient with prompt responses to issues like non-working TVs and other minor inconveniences. However, there are mentions of unfriendly receptionists, which contrasts with the otherwise positive experiences. The hotel's gym is noted to be small, but the facilities remain in good condition.
In terms of ambiance, the hotel is described as a comfortable place to stay that is clean and good value for money. Although some rooms suffer from damp smells or humidity issues, the overall consensus underscores the hotel's comfortable and spacious rooms, making it a favorable choice for both short-term and extended stays.
Beds
Nevertheless, a few recurring issues suggest inconsistency in the quality of the mattresses. Some guests found the mattresses deteriorated, stiff or uncomfortable. Despite these occasional criticisms, the overall sentiment skews positive with many guests still highlighting the excellent comfort.
In addition to the beds, guests appreciated the cleanliness and comfort of the rooms, sometimes mentioning the ample parking available. While breakfast received a mixed reception with some calling it normal, the standout feature for most travelers clearly remains the bedding experience at Hotel Victoria Express.
Cleanliness
Visitors appreciate the hotel's overall pleasant and inviting ambiance, noting that everything is well-maintained and in good condition. The establishment's efforts in cleanliness extend from the rooms to the common areas, creating a consistently clean environment that earns excellent feedback.
In addition to cleanliness, guests find the hotel comfortable and well-located, providing a peaceful retreat while still being conveniently close to the center. The customer service is also praised with special recognition given to the diligent cleaning staff.
Overall, Hotel Victoria Express offers a very clean and comfortable experience with great service, making it a highly recommended choice for travelers.
Staff
Guests commend the staff for creating a welcoming environment, underlined by their courteous and kind demeanor. The quality of service extends to every corner of the hotel with several mentions of specific staff members who go above and beyond to make each stay memorable. The added touches, such as a complimentary snack in the afternoon, enhance the warm hospitality.
The facilities complement the attentive service, featuring adequate, well-maintained amenities such as a secure, gated parking area and clean, comfortable rooms. These elements combine to create a seamless and pleasant experience for guests. Despite occasional minor issues, the overall guest sentiment is overwhelmingly positive, reflecting a hotel that not only prioritizes but excels in creating a welcoming and enjoyable stay for all its visitors.
Wi-Fi
Pool
Parking
Yes, Hotel Victoria Express has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Victoria Express.
No, Hotel Victoria Express doesn't allow dogs.
Yes, parking facilities are available at Hotel Victoria Express.
Yes, Hotel Victoria Express has a gym.
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