ONOMO Hotel Durban
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsONOMO Hotel Durban is highly regarded for its strategic and accessible location, making it an attractive choice for both business and leisure travelers. Conveniently situated in the heart of Durban, the hotel offers easy access to key areas including beaches, the Durban International Convention Centre (ICC) and Kingsmead Stadium. The surrounding neighborhood is known for its security and police presence, adding a layer of comfort for visitors. Despite not being directly on the waterfront, its proximity to the beach enhances its appeal.
Guests frequently commend the hotel's breakfast, describing it as exceptional with a vast variety that caters to most preferences. The staff in the breakfast area are noted for their friendliness and efficiency, which contributes positively to the dining experience. While there were occasional concerns regarding repetition for long-term guests and specific food items running out, the overall feedback remains highly positive, portraying the breakfast as a significant highlight.
Dinner at the hotel’s restaurant also garners favorable reviews, particularly for the delicious and well-presented food. The rooftop bar and restaurant are specifically praised for their location and menu, including specialties like bunny chow and carrot cake. Although there are some criticisms about the limited menu and occasional service delays, the dining experience is generally described as enjoyable.
The room quality is another point of frequent praise with particular emphasis on cleanliness and modern décor. Guests appreciated the comfortable and stylish environment created by the housekeeping staff. However, the omission of certain amenities like refrigerators and microwaves and the limited choice of TV channels were noted as areas for potential improvement. Despite this, the majority of visitors found the rooms to be clean, comfortable and of good value.
The overarching theme of cleanliness extends beyond the rooms to the overall hotel environment. The property is often described as spotless with diligent housekeeping staff maintaining high standards. The modern and inviting atmosphere, bolstered by courteous and responsive staff, adds to the positive guest experience.
Staff at ONOMO Hotel Durban are frequently lauded for their professionalism, friendliness and willingness to go above and beyond to meet guests' needs. Specific staff members are often mentioned for their exemplary service, contributing to a welcoming and hospitable environment.
The hotel’s Wi-Fi is mostly praised for being fast and unlimited, though some guests experienced occasional connectivity issues. Similarly, the gym, while a positive feature, could benefit from updated and more extensive equipment. The pool area, particularly the Sky Pool, is liked by guests for its cleanliness and relaxing environment despite some comments on its size and water temperature.
Proximity to the beach is another major plus for the hotel with many guests appreciating the ease of access to the shoreline. Parking facilities at the hotel are secure and well-maintained, offering convenience and peace of mind to guests with vehicles.
Beds receive mixed reviews; while many found them comfortable and conducive to a good night's sleep, others felt they were old or too soft. Nonetheless, the overall bedding experience is satisfactory for a majority of the guests.
Overall, ONOMO Hotel Durban presents a modern, clean and strategically located option for travelers, backed by friendly staff and commendable amenities that, despite minor areas for improvement, provide a generally positive and satisfying stay.
Categories
Guests frequently commend the hotel's breakfast, describing it as exceptional with a vast variety that caters to most preferences. The staff in the breakfast area are noted for their friendliness and efficiency, which contributes positively to the dining experience. While there were occasional concerns regarding repetition for long-term guests and specific food items running out, the overall feedback remains highly positive, portraying the breakfast as a significant highlight.
Dinner at the hotel’s restaurant also garners favorable reviews, particularly for the delicious and well-presented food. The rooftop bar and restaurant are specifically praised for their location and menu, including specialties like bunny chow and carrot cake. Although there are some criticisms about the limited menu and occasional service delays, the dining experience is generally described as enjoyable.
The room quality is another point of frequent praise with particular emphasis on cleanliness and modern décor. Guests appreciated the comfortable and stylish environment created by the housekeeping staff. However, the omission of certain amenities like refrigerators and microwaves and the limited choice of TV channels were noted as areas for potential improvement. Despite this, the majority of visitors found the rooms to be clean, comfortable and of good value.
The overarching theme of cleanliness extends beyond the rooms to the overall hotel environment. The property is often described as spotless with diligent housekeeping staff maintaining high standards. The modern and inviting atmosphere, bolstered by courteous and responsive staff, adds to the positive guest experience.
Staff at ONOMO Hotel Durban are frequently lauded for their professionalism, friendliness and willingness to go above and beyond to meet guests' needs. Specific staff members are often mentioned for their exemplary service, contributing to a welcoming and hospitable environment.
The hotel’s Wi-Fi is mostly praised for being fast and unlimited, though some guests experienced occasional connectivity issues. Similarly, the gym, while a positive feature, could benefit from updated and more extensive equipment. The pool area, particularly the Sky Pool, is liked by guests for its cleanliness and relaxing environment despite some comments on its size and water temperature.
Proximity to the beach is another major plus for the hotel with many guests appreciating the ease of access to the shoreline. Parking facilities at the hotel are secure and well-maintained, offering convenience and peace of mind to guests with vehicles.
Beds receive mixed reviews; while many found them comfortable and conducive to a good night's sleep, others felt they were old or too soft. Nonetheless, the overall bedding experience is satisfactory for a majority of the guests.
Overall, ONOMO Hotel Durban presents a modern, clean and strategically located option for travelers, backed by friendly staff and commendable amenities that, despite minor areas for improvement, provide a generally positive and satisfying stay.
Hotel Taking Steps Towards Sustainability
This hotel features architecture designed to optimize energy efficiency, prioritizing natural energy sources and utilizing low-energy light bulbs. It implements waste water treatment. The hotel supports local economies by sourcing decor elements from local arts centers and preparing cuisine using fresh products from the local market.
Hotel with Spa
ONOMO Hotel Durban provides a spa experience with essential treatments for relaxation and rejuvenation. It's a convenient option for travelers seeking a quick spa escape.
Hotel with Swimming Pool
The hotel features a swimming pool and a sky bar. The Hotel showcases local African Arts and boosts ecological architecture.
Outdoor Pool
Business Hotel
Located near the beachfront and Durban ICC, it offers modern amenities and comfortable accommodations. It is centrally located to major highways and the Durban CBD.
Hotel with Parking
This hotel in Durban provides on-site parking for guests. The parking facilities are a standard offering, ensuring guests have a secure place to park their vehicles while staying at the hotel.
Hotel with Gym
Offers a fitness center. It provides essential equipment for a basic yet effective workout.
Hotel for Adults Only
ONOMO Hotel Durban is an adult-only hotel that fits business and relaxation needs by offering beautifully designed rooms with charming views.
3-Star Hotel
Located close to Durban's Promenade, this hotel is well-regarded for its location and service. It offers comfortable accommodations and is suitable for both business and leisure travelers.
Hotel with Outdoor Pool
ONOMO Hotel Durban has an outdoor swimming pool. Surrounded by lush greenery and sun loungers, this inviting pool offers a perfect spot to soak up the sun and unwind. The hotel also provides a fitness center.
Hotel near The Beach
Hotel for Honeymoon
Accessible Hotel
Guest Reviews
ONOMO Hotel Durban receives high praise for its ideal location, making it an excellent choice for both business and leisure travelers. Conveniently situated in the heart of Durban, the hotel offers easy access to a variety of key areas, including beaches, the Durban International Convention Centre (ICC) and Kingsmead Stadium. The central location allows guests to easily navigate the city and explore local attractions with many amenities within walking distance.
The hotel’s proximity to business hubs and conference centers is particularly advantageous for business travelers. Security and safety are also highlighted with controlled access and a quiet neighborhood providing peace of mind to guests. Despite Durban's broader reputation for crime, the area around the hotel is noted for its police presence and secure environment.
Guests appreciate the convenience of being close to both recreational venues and essential facilities such as casinos, restaurants and tourist attractions like uShaka Marine. Although the hotel is not directly on the waterfront, its closeness to the beach and central position still leave a positive impression.
In summary, ONOMO Hotel Durban’s location is celebrated for being strategic, accessible and safe, making it a reliable choice for visitors aiming to experience the best of Durban.
The breakfast experience at ONOMO Hotel Durban stands out remarkably among guests' reviews, garnering largely positive feedback. Many guests found the breakfast to be exceptional, delicious and extensive with an impressive variety in the buffet that allowed everyone to choose according to their preferences. Fresh fruits, typical hot dishes and freshly cooked items like eggs were commonly praised. The friendliness and efficiency of the breakfast staff also contributed positively to the overall dining experience.
However, the reviews did reveal some inconsistencies. A few guests noted that the breakfast lacked options for non-meat eaters and that the menu could become repetitive for longer stays. There were also occasional issues with specific items running out or not being prepared on time and some guests experienced cold or dry breakfast items.
Despite these occasional hiccups, the general consensus depicts an amazing breakfast scene at ONOMO Hotel Durban, often highlighted as a key reason for returning. The breakfast buffet was described as top-notch with many guests rating it as one of the best they've experienced, underlining its overall quality and the enjoyment it provided.
ONOMO Hotel Durban offers guests a culinary experience that is marked by several delightful aspects, despite some areas needing improvement. The service at the hotel's restaurant has received high praise for both dinner and breakfast, often described as excellent. The quality of food is frequently highlighted as good, delicious and presentable with adjectives like mouth-watering and scrumptious enhancing the perception of the meals. Particularly noted are the exceptional and outstanding dishes offered in the evenings with the rooftop bar and restaurant winning praise for both its location and menu, including the notable bunny chow and carrot cake.
However, some guests have pointed out limitations, such as a menu that can seem quite limited and a buffet dinner that lacks variety. Service delays have been another issue with instances of waiting up to an hour for dinner. This has led to some dissatisfaction, alongside critiques of certain dishes being too salty and occasional lack of attention to detail by the restaurant staff. Despite these hiccups, overall feedback underscores an enjoyable dining experience, especially the chef's offerings in the evenings and the attractive, tasty presentations of food.
For visitors planning to dine at ONOMO Hotel Durban, the restaurant holds promise with its generally positively reviewed food and service, though it may be prudent to have some patience during peak dining times. The positive reviews predominantly reflect a satisfying culinary journey, set against the hotel's inviting backdrop near the beach and vibrant nightlife.
Rooms of the ONOMO Hotel Durban have consistently been praised for their cleanliness and comfort. Guests frequently highlight the rooms as exceptionally clean and well-maintained, thanks to the diligent housekeeping staff. The air conditioning in the rooms ensures a comfortable stay, although some reviews mentioned that the rooms could get quite cold. Guests appreciated the modern styling and spaciousness of certain room types, particularly enjoying the beautiful and well-organized design.
Despite the positive remarks on cleanliness and aesthetics, some room features fell short of expectations. Numerous reviews pointed out that many rooms lack basic amenities such as refrigerators, microwaves and hairdryers. The absence of other worldwide TV channels was also noted with only local channels available. Additionally, the room sizes were often described as small with limited space and sometimes inadequate bathroom separation.
Issues with room maintenance were sporadically mentioned, including reports of damp smells, faulty air conditioning and cleanliness not always being up to standard. Nevertheless, the positive interactions with staff and the overall good value for money made the stay enjoyable for many guests.
Overall, the rooms offer a decent, modern and comfortable experience, albeit with some areas for improvement. The hotel’s central and well-located setting compliments its clean and welcoming environment, making it a worthwhile stay for both short and extended visits.
At ONOMO Hotel Durban, guest opinions about the beds reveal a mix of satisfaction and dissatisfaction. On the positive side, many guests praised the beds for being clean, comfortable and providing a home-like feel. Descriptions like "extremely comfortable," "nice and clean," and "perfect" appeared frequently, suggesting that some visitors enjoyed restful sleep during their stay.
However, other guests highlighted several drawbacks. Complaints about the beds being old, too low or too soft were common with some mentioning that the mattresses were at the end of their lifespan and in need of replacement. Several reviews noted that the beds were too flat or had hollows and there were mentions of discomfort due to combined single beds instead of doubles. Instances of discomfort due to beds being hard or small also surfaced multiple times.
Moreover, issues such as the lack of extra blankets, insufficient bedding and noisy springs were points of critique. Despite the mix, it’s clear that while some guests found comfort in their sleeping arrangements, others felt significant room for improvement remained.
Nestled in Durban, ONOMO Hotel stands out for its impeccable cleanliness, as frequently praised by guests. The property is consistently noted for its clean rooms, which are often described as spotless and maintained to a high standard. The modern decor and futuristic finishes of the hotel add to its overall appeal, contributing to a comfortable and inviting atmosphere. The hotel itself is very clean with guests repeatedly complimenting the neatness and hygiene of their accommodations. Housekeeping staff are highlighted for their meticulous efforts in maintaining this standard, ensuring a tidy environment for all visitors.
Guests have pointed out that the hotel's corridors can feel stuffy and hot and some have experienced fluctuating cleanliness in bathrooms and certain common areas. Additionally, the exterior appearance and passageways may not always meet the same high standards as the interiors. Despite these occasional lapses, the overall impression remains positive with many emphasizing the cleanliness and modernity of the accommodation. The hotel's dedication to maintaining a serene and clean environment makes for a restful stay, enhanced by courteous and responsive staff ready to assist.
Guests at ONOMO Hotel Durban frequently commend the hotel's staff for their outstanding performance. Reviewers consistently highlight the friendliness, professionalism and helpfulness of the team, which significantly contributes to their positive experience. Specific staff members, such as Ndumiso at the front desk, Murphy in the dining area and Thobeka, receive multiple mentions for their exceptional service.
The hotel security also earns praise for being respectful and professional, ensuring a safe environment for guests. The cleaning staff are noted for their diligence, maintaining a clean and welcoming atmosphere throughout the hotel. While there are occasional critiques about some staff members, particularly in the kitchen, overall feedback underscores the team's dedication to hospitality and customer satisfaction.
Guests appreciate the staff's efforts to provide a welcoming and accommodating stay, from the receptionists to the waiters. Staff members are frequently described as smiling, attentive and eager to go above and beyond to meet guests' needs, enhancing the overall experience at the hotel.
The ONOMO Hotel Durban offers a mix of Wi-Fi experiences for its guests. Many have praised the high-speed Wi-Fi and noted that it works well, often describing it as good or super fast and unlimited. Free Wi-Fi is another positive aspect mentioned by visitors. However, there are several instances where guests pointed out inconsistencies, such as the Wi-Fi being slow at times, occasional weak signals and occasional cutoffs, especially late at night before check out. Some have encountered issues like non-functioning passwords or devices disconnected from the internet. Despite these hiccups, a significant number of guests found the Wi-Fi service satisfactory overall with its positive aspects seemingly outweighing the negatives for most.
The gym at ONOMO Hotel Durban presents a mix of experiences for guests. On the positive side, some reviews acknowledged the presence of a gym on the premises, which had equipment that worked to their advantage. A few guests found the gym to have good equipment, while others appreciated the open space.
However, several guests reported issues with the gym facilities, noting that it had very limited equipment and lacked certain machines like an exercise bike or a rowing machine. There were complaints of several items being obsolete or broken, including the treadmill and universal machines. Some found the equipment to be old and in need of an upgrade, while others mentioned cleanliness issues, noting a wet gym floor and an unclean room.
Overall, while the availability of a gym is a plus, its limited and outdated equipment, alongside maintenance concerns, suggest it could benefit from improvements to meet guests' expectations better.
The pool at ONOMO Hotel Durban has garnered a mix of thoughts from guests. Many appreciate the reasonable and beautifully designed pool area, describing it as a serene spot for relaxation with a nice rooftop view. The Sky Pool stands out as a particular highlight with guests often enjoying its clear, clean waters and the well-serviced surroundings. Praises also extend to the overall cleanliness and the inviting ambiance of the pool area, contributing to a positive experience for many.
However, there are some points to note. A few guests felt that the pool is on the smaller side, which might be a consideration for those looking for more extensive swimming facilities. Another common remark was that the pool water tends to be on the colder side and there were mixed feelings about the pool rules and early closing time. Despite these points, many found the pool area to be a pleasant and enjoyable part of their stay, surrounded by the secure and beautiful environment of the hotel.
ONOMO Hotel Durban boasts a prime location with guests frequently highlighting its close proximity to the beach. The convenience of being just a walk away makes it an ideal choice for beach lovers. Accessibility is a key feature, as the beach is described as being very close and within minutes of the hotel. Whether noted as just near or next to the beach, the ease of reaching the shoreline is a recurring theme in guest reviews. The hotel's advantageous location ensures that visitors can enjoy the beach with minimal effort, adding to the overall appeal of their stay.
ONOMO Hotel Durban has received a notable amount of praise for its parking facilities, particularly highlighting the safety and security provided. Guests repeatedly emphasized the availability of safe parking options, including secure and well-secured areas, as well as private underground parking. Many reviews specifically mentioned that parking was spacious and accessible, contributing to an overall sense of ease. Free parking options were also highlighted as a benefit. However, a few reviews noted some minor drawbacks, such as non-ideal or undesignated parking spaces and occasional issues like a wet car park floor. Despite these occasional concerns, the general consensus is that the parking at ONOMO Hotel Durban is convenient and reliably safe, ensuring peace of mind for travelers concerning their vehicles.
ONOMO Hotel Durban offers an exceptional value-for-money experience, consistently described as a perfect three-star destination. Although some guests believe it deserves a higher rating, the hotel successfully meets and often exceeds the typical expectations of a three-star hotel. As a fairly new establishment, it delivers a fresh and contemporary ambiance.
Guests consistently note it provides an amazing experience within its three-star classification, making it an excellent choice for those seeking a reasonably priced stay. Despite some criticisms, such as breakfast not meeting typical hotel standards, ONOMO Hotel Durban embodies the classic three-star experience and is a reliable option for a three-star holiday.
ONOMO Hotel Durban appears to be a highly regarded option for business travelers, offering an ideal location with easy access to key venues such as the International Convention Centre and various training and expo venues. The hotel's proximity to these destinations makes it a convenient choice for those attending conferences and events.
Reviewers consistently mention the hotel's friendly and clean environment, which contributes to a pleasant stay. The spacious seating areas are highlighted as suitable for business meetings, providing ample room to work efficiently, although they might not be optimal for relaxation.
The hotel is praised for having decent business facilities and being known as business-friendly and suitable for business trips. Many guests have found it to be perfect for business travel and accommodations, particularly around the Durban Convention Centre, adding to its reputation as a good business hotel.
However, it’s worth noting that some suggest it may not fully cater to adults or those seeking a dedicated business hotel experience. Despite these minor quibbles, ONOMO Hotel Durban is generally viewed as an excellent choice for business travelers seeking a convenient and accommodating stay in Durban.
Location Show Map
Location
The hotel’s proximity to business hubs and conference centers is particularly advantageous for business travelers. Security and safety are also highlighted with controlled access and a quiet neighborhood providing peace of mind to guests. Despite Durban's broader reputation for crime, the area around the hotel is noted for its police presence and secure environment.
Guests appreciate the convenience of being close to both recreational venues and essential facilities such as casinos, restaurants and tourist attractions like uShaka Marine. Although the hotel is not directly on the waterfront, its closeness to the beach and central position still leave a positive impression.
In summary, ONOMO Hotel Durban’s location is celebrated for being strategic, accessible and safe, making it a reliable choice for visitors aiming to experience the best of Durban.
Breakfast
However, the reviews did reveal some inconsistencies. A few guests noted that the breakfast lacked options for non-meat eaters and that the menu could become repetitive for longer stays. There were also occasional issues with specific items running out or not being prepared on time and some guests experienced cold or dry breakfast items.
Despite these occasional hiccups, the general consensus depicts an amazing breakfast scene at ONOMO Hotel Durban, often highlighted as a key reason for returning. The breakfast buffet was described as top-notch with many guests rating it as one of the best they've experienced, underlining its overall quality and the enjoyment it provided.
Dinner
However, some guests have pointed out limitations, such as a menu that can seem quite limited and a buffet dinner that lacks variety. Service delays have been another issue with instances of waiting up to an hour for dinner. This has led to some dissatisfaction, alongside critiques of certain dishes being too salty and occasional lack of attention to detail by the restaurant staff. Despite these hiccups, overall feedback underscores an enjoyable dining experience, especially the chef's offerings in the evenings and the attractive, tasty presentations of food.
For visitors planning to dine at ONOMO Hotel Durban, the restaurant holds promise with its generally positively reviewed food and service, though it may be prudent to have some patience during peak dining times. The positive reviews predominantly reflect a satisfying culinary journey, set against the hotel's inviting backdrop near the beach and vibrant nightlife.
Rooms
Despite the positive remarks on cleanliness and aesthetics, some room features fell short of expectations. Numerous reviews pointed out that many rooms lack basic amenities such as refrigerators, microwaves and hairdryers. The absence of other worldwide TV channels was also noted with only local channels available. Additionally, the room sizes were often described as small with limited space and sometimes inadequate bathroom separation.
Issues with room maintenance were sporadically mentioned, including reports of damp smells, faulty air conditioning and cleanliness not always being up to standard. Nevertheless, the positive interactions with staff and the overall good value for money made the stay enjoyable for many guests.
Overall, the rooms offer a decent, modern and comfortable experience, albeit with some areas for improvement. The hotel’s central and well-located setting compliments its clean and welcoming environment, making it a worthwhile stay for both short and extended visits.
Beds
However, other guests highlighted several drawbacks. Complaints about the beds being old, too low or too soft were common with some mentioning that the mattresses were at the end of their lifespan and in need of replacement. Several reviews noted that the beds were too flat or had hollows and there were mentions of discomfort due to combined single beds instead of doubles. Instances of discomfort due to beds being hard or small also surfaced multiple times.
Moreover, issues such as the lack of extra blankets, insufficient bedding and noisy springs were points of critique. Despite the mix, it’s clear that while some guests found comfort in their sleeping arrangements, others felt significant room for improvement remained.
Cleanliness
Guests have pointed out that the hotel's corridors can feel stuffy and hot and some have experienced fluctuating cleanliness in bathrooms and certain common areas. Additionally, the exterior appearance and passageways may not always meet the same high standards as the interiors. Despite these occasional lapses, the overall impression remains positive with many emphasizing the cleanliness and modernity of the accommodation. The hotel's dedication to maintaining a serene and clean environment makes for a restful stay, enhanced by courteous and responsive staff ready to assist.
Staff
The hotel security also earns praise for being respectful and professional, ensuring a safe environment for guests. The cleaning staff are noted for their diligence, maintaining a clean and welcoming atmosphere throughout the hotel. While there are occasional critiques about some staff members, particularly in the kitchen, overall feedback underscores the team's dedication to hospitality and customer satisfaction.
Guests appreciate the staff's efforts to provide a welcoming and accommodating stay, from the receptionists to the waiters. Staff members are frequently described as smiling, attentive and eager to go above and beyond to meet guests' needs, enhancing the overall experience at the hotel.
Wi-Fi
Gym
However, several guests reported issues with the gym facilities, noting that it had very limited equipment and lacked certain machines like an exercise bike or a rowing machine. There were complaints of several items being obsolete or broken, including the treadmill and universal machines. Some found the equipment to be old and in need of an upgrade, while others mentioned cleanliness issues, noting a wet gym floor and an unclean room.
Overall, while the availability of a gym is a plus, its limited and outdated equipment, alongside maintenance concerns, suggest it could benefit from improvements to meet guests' expectations better.
Pool
However, there are some points to note. A few guests felt that the pool is on the smaller side, which might be a consideration for those looking for more extensive swimming facilities. Another common remark was that the pool water tends to be on the colder side and there were mixed feelings about the pool rules and early closing time. Despite these points, many found the pool area to be a pleasant and enjoyable part of their stay, surrounded by the secure and beautiful environment of the hotel.
Beach
Parking
3 Star
Guests consistently note it provides an amazing experience within its three-star classification, making it an excellent choice for those seeking a reasonably priced stay. Despite some criticisms, such as breakfast not meeting typical hotel standards, ONOMO Hotel Durban embodies the classic three-star experience and is a reliable option for a three-star holiday.
Business
Reviewers consistently mention the hotel's friendly and clean environment, which contributes to a pleasant stay. The spacious seating areas are highlighted as suitable for business meetings, providing ample room to work efficiently, although they might not be optimal for relaxation.
The hotel is praised for having decent business facilities and being known as business-friendly and suitable for business trips. Many guests have found it to be perfect for business travel and accommodations, particularly around the Durban Convention Centre, adding to its reputation as a good business hotel.
However, it’s worth noting that some suggest it may not fully cater to adults or those seeking a dedicated business hotel experience. Despite these minor quibbles, ONOMO Hotel Durban is generally viewed as an excellent choice for business travelers seeking a convenient and accommodating stay in Durban.
Yes, ONOMO Hotel Durban has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at ONOMO Hotel Durban.
No, ONOMO Hotel Durban doesn't allow dogs.
Yes, parking facilities are available at ONOMO Hotel Durban.
Yes, ONOMO Hotel Durban has a gym.
Location Show Map
More Options
