Hotel des Comtes Durbuy

Durbuy 50.35420600, 5.45554900 , Allee Louis De Loncin, N° 6 (Show on Map)
8.5
Very Good


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Summary of reviewsHotel des Comtes Durbuy offers a delightful experience for visitors, praised largely for its stellar location, cleanliness and welcoming atmosphere. Situated near the historic center of Durbuy and the Ourthe River, its serene yet central setting allows guests to enjoy the town's charm and local attractions with ease. Many appreciate the scenic river views and the hotel's tranquil environment, enhanced by well-kept rooms and accessible private parking.

Guests consistently commend the breakfast, noting its variety, quality and the touch of luxury with champagne and homemade jams. While some find the breakfast options repetitive and the start time a bit late, overall satisfaction remains high due to friendly service and a wide range of choices.

Though the dinner offerings are limited with meals available on request rather than a full restaurant service, bar snacks provide a satisfactory alternative for lighter evening dining.

Rooms at Hotel des Comtes Durbuy strike a balance between modern amenities and charming decor. With spacious accommodations, high ceilings and luxurious bathrooms, the rooms are well-received despite occasional mentions of dated interiors and minor issues like temperature control and lack of shower curtains. The emphasis on cleanliness shines through with spotless rooms and well-maintained common areas contributing to an inviting atmosphere.

The hotel's staff receive glowing reviews for their friendliness and helpfulness. Their warm, professional demeanor and efficient service enhance the overall guest experience, making everyone feel at home.

Despite some mixed feedback regarding WiFi connectivity, guests find the hotel’s parking facilities exceptional. The ample, free parking and organized spaces add convenience and security, appreciated by motorists and cyclists alike.

Families find the hotel particularly accommodating with amenities like playgrounds, board games and spacious family-themed rooms. The staff's attentiveness to family needs and child-friendly policies contribute to a pleasant family stay.

Beds receive mostly positive feedback for comfort, despite some remarks about firmness. Overall, the hotel maintains a high standard of comfort, cleanliness and guest satisfaction.

A budget-friendly three-star establishment, Hotel des Comtes Durbuy meets expectations with clean, quiet and spacious rooms, providing good value for money. While there could be more personal contact, the self check-in system is convenient for seamless arrivals.

Accessibility is largely favorable with an elevator and accessible bathroom facilities, although steep steps at the entrance without handrails could pose challenges for some.

In summary, Hotel des Comtes Durbuy successfully combines convenience, cleanliness and a warm atmosphere, making it a recommended stay for visitors to the charming area of Durbuy.
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Hotel near Golf Courses
Situated in Durbuy, this hotel is close to both Golf de Durbuy and Five Nations Golf Club. Its central location makes it a convenient base for golfers exploring the region's courses.

Hotel for Honeymoon
Situated in Durbuy, this hotel provides a comfortable and romantic base for exploring the charming town. Its location and amenities make it ideal for couples.

Family Friendly Hotel
This hotel provides Family Suites that can accommodate up to 8 people. It features a private terrace equipped with games for children. Baby cots and extra beds are available upon request.

Hotel near Nightlife Spots
This hotel is located in Durbuy, close to the city center. Durbuy is a smaller city, but it offers a charming nightlife experience with a few bars and restaurants.

Hotel with Parking
Hotel des Comtes Durbuy offers free parking for guests. Private parking is available free of charge.

EV charging stations  


Accessible Hotel
Hotel des Comtes Durbuy ensures no accessibility problems for persons with reduced mobility. It is accessible to disabled people, features an elevator, and provides accessible parking for convenience.

Small Hotel
Located in Durbuy, known as one of the most beautiful cities in Wallonia, this hotel provides a charming and intimate base for exploring the area. The hotel's design and service aim to create a cozy and memorable experience.

Hotel with EV Charging Stations
This hotel provides electric vehicle charging facilities, adding convenience for guests traveling with electric vehicles.

3-Star Hotel
Located in Durbuy, this hotel offers a prime location for exploring the town. It provides comfortable accommodations and is well-situated for accessing local attractions and activities.

Room Types
Suite This suite features a living room, cable TV and a bathroom with a shower or a bath, and a hairdryer.

Single Room This room features cable TV and a bathroom with a shower or a bath, and a hairdryer.

Family Suite This spacious suite features a living room with a sofa bed, cable TV, a dining room and 3 bathrooms with a toilet and a bath or a shower.

Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features parquet floors, heating and a TV with cable channels.

Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features a carpeted floor, heating and a TV with cable channels.

Superior Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room features a TV with cable channels, a seating area, parquet floors and heating.

Superior Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. The twin/double room features a seating area, a carpeted floor, heating, as well as a TV with cable channels.

Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides a seating area, a sofa, parquet floors, heating and a TV with cable channels. The unit offers 2 beds.

Double or Twin Room with View Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room has a carpeted floor, heating, a TV with cable channels and river views.

Superior Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a seating area, a carpeted floor, heating, a TV with cable channels, as well as river views.

Suite with River View This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers a TV with cable channels, a seating area, a sofa, a carpeted floor as well as river views. The unit offers 2 beds.

Double Room with Private External Bathroom Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features a carpeted floor, heating and a TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
The 'Hotel des Comtes Durbuy' boasts a prime location, praised by guests for its proximity to the center of Durbuy and ease of access to local attractions. The hotel's setting near the Ourthe River and the historic center offers a serene environment while remaining just a short walk from the bustling town. Guests highlighted the convenience of its central location, which allows for leisurely exploration of the quaint village and various tourist spots. The peaceful atmosphere, complemented by scenic river views, makes it an ideal retreat. Private parking and well-maintained rooms add to the overall appeal with many visitors noting the hotel's perfect balance of tranquility and accessibility.

Breakfast
The breakfast at Hotel des Comtes Durbuy generally receives high praise from guests. Numerous reviews highlight the delicious, extensive and varied nature of the breakfast offerings, often described as plentiful, hearty and very well taken care of. Fresh bread, pastries and an array of toppings, including various cheeses and meats, are frequently mentioned. The inclusion of champagne and homemade jam adds an extra touch of luxury. Guests appreciate the wide range of choices and the quality of food, which contributes to a satisfying start to their day.

However, there are some mixed reviews as well. While many found the breakfast to be more than adequate, some guests described it as simple, limited or repetitive. A few visitors also noted that breakfast starting at 8:30am was too late for their liking. Despite these minor criticisms, the friendly service and the overall positive feedback on the breakfast experience make it a standout feature of the hotel.

Dinner
The dinner experience at Hotel des Comtes Durbuy appears to be somewhat limited. While guests noted that dinner could be arranged on request, the service is not consistent and the hotel does not offer a full dinner service in the restaurant. The available meals were considered moderate and adequate, though not overly impressive and somewhat lacking by general standards. On a positive note, bar snacks are recommended, providing an alternative for those who prefer a lighter or more casual dining experience in the evenings.

Rooms
Hotel des Comtes Durbuy offers an experience that balances charm and modernity. Guests frequently praise the hotel's rooms for their spaciousness and cleanliness, noting that many have been recently renovated to include modern amenities like a fridge, safe and air conditioning. High ceilings and luxurious bathrooms with separate tubs and showers add to the comfort.

The décor, while comfortable and practical, may appear somewhat basic and dated to some visitors. The rooms are described as cozy with a mix of vintage and updated designs. Many guests appreciate the large, well-maintained and extremely spacious rooms, which can easily accommodate families. The hotel also provides a serene atmosphere, making it an ideal retreat.

However, a few downsides are mentioned, such as issues with temperature control, the absence of shower curtains and limited space in smaller rooms. Despite these minor drawbacks, the overwhelming consensus highlights the rooms' cleanliness, comfort and the beautiful views some of them offer of the Ourthe River and surrounding garden.

Overall, Hotel des Comtes Durbuy successfully creates a tranquil and well-appointed environment, making it a recommended stay for those visiting the charming area.

Beds
Hotel des Comtes Durbuy has garnered mixed yet predominantly positive feedback about its beds from guests. Many reviews highlight that the beds are comfortable with several emphasizing the excellent bed quality. Guests frequently describe the beds as spacious, cozy and offering a restful night's sleep. Comfortable beds are a recurring theme, often mentioned in conjunction with the clean and well-maintained rooms.

However, not all reviews are glowing. A few guests found the mattresses to be on the hard side with some noting that they were either average or in need of replacement. The firmness of the pillows was also a point of contention with some stating that they were too thick and hard for their liking.

Despite these criticisms, the overall consensus leans towards a positive experience with the beds with many guests expressing satisfaction with their comfort and quality. The hotel seems to ensure that, for the most part, guests can enjoy a good level of comfort during their stay.

Cleanliness
Hotel des Comtes Durbuy consistently impresses guests with its commendable cleanliness and maintenance. Reviews highlight the hotel's spotless and tidy environment with clean rooms and bathrooms being a recurring point of praise. Visitors frequently mention the well-maintained state of the building and its surroundings, including the garden and common spaces, which adds to the overall pleasant atmosphere. The hotel's spacious rooms are not only clean but also well-furnished and comfortable.

The hygiene of the establishment is often described as perfect, immaculate and exceptionally clean with no visible dust or trash. Guests appreciate the modern and beautifully decorated rooms, noting the neat arrangement and cozy feel. High standards of cleaning are evident in both private and common areas, ensuring a fresh and welcoming environment throughout the entire hotel.

Despite challenges such as flooding and the ongoing impact of the COVID-19 pandemic, the hotel's management has successfully maintained a high level of cleanliness and order, making sure the accommodations remain in top condition. The presence of a welcoming and friendly staff further enhances the guest experience, contributing to the hotel's tranquil and clean ambiance.

For travelers seeking a clean and peaceful stay with modern amenities, Hotel des Comtes Durbuy clearly meets and exceeds expectations, providing a consistently neat and hygienic environment that ensures guest satisfaction.

Staff
At Hotel des Comtes Durbuy, the hallmark of guests' experiences seems to be the exceptional friendliness and helpfulness of the staff. Guests frequently highlight the warm, welcoming atmosphere created by the hotel's team, praising their attentiveness, kindness and efficient service. The reception has been noted for its great communication and excellent hospitality, making check-ins smooth and pleasant. Visitors appreciate the staff's accommodating nature, always ready to assist and attentive to guests' needs with a smiling demeanor.

Notably, the breakfast and room cleaning staff are also commended for their friendliness and presence, ensuring a comfortable stay for all. The service provided is described as both professional and personable with guests often mentioning how the staff go above and beyond to make everyone feel at home. Whether it's the hostess, receptionists or the manager, each member contributes to an overall delightful guest experience, leaving a lasting positive impression. With such warm and engaging interactions, it's no wonder that guests walk away with high regard for the hotel’s staff.

Wi-Fi
Guests at Hotel des Comtes Durbuy have expressed mixed experiences regarding the WiFi service. While some have praised the strong, reliable and free WiFi available in certain areas of the hotel, particularly in the rooms, others have highlighted significant issues. Many reviews point to weak or spotty WiFi reception with some guests noting that the WiFi was not available or non-functional in their rooms or the breakfast area. Complaints about the WiFi being poor, very weak or deficient were common, indicating inconsistent internet connectivity throughout the hotel. Despite these challenges, there were mentions of excellent WiFi reception in some areas, suggesting that the experience may vary based on location within the hotel.

Parking
Hotel des Comtes Durbuy stands out for its exceptional parking facilities, garnering high praise from guests. The hotel offers ample private parking, which is free of charge and conveniently located on-site. Visitors have highlighted the convenience and security of the parking spaces, noting that there is always sufficient parking available.

Additionally, the parking area is well-organized with designated spots reserved specifically for each room, ensuring that guests have hassle-free access to their vehicles. For cyclists, there is a free lockable garage and motorcyclists also benefit from secure, allocated spaces.

Some reviews mentioned the presence of a valet service, adding an extra touch of convenience. Despite a few mentions of high fees for private parking, the overall sentiment remains largely positive due to the ample free parking options and the ease of access to the hotel's parking facilities. The parking area's location is also praised for its proximity to the hotel's amenities and local attractions, making it a significant advantage for guests.

Family
Hotel des Comtes Durbuy offers a welcoming environment tailored for families, making it an excellent choice for a family trip. The hotel provides an array of family-friendly amenities, including a playground in the garden and board games for younger guests, ensuring that children are entertained during their stay.

Accommodations are particularly suited for families with spacious and pleasant family-themed rooms, including family rooms, suites and even rooms with kitchenettes, making it convenient for longer stays. The rooms are described as immaculate and ideal for families with children of all ages.

The hotel staff is attentive, friendly and always ready to help with family needs, offering baby amenities and being particularly considerate towards children. The family-friendly policies extend to the restaurant, where family meal options cater to guests of all ages.

The hotel is also noted for its friendly atmosphere, making it a great place to stay for a multi-generational family trip, including grandparents. Highly recommended for families with children, the Hotel des Comtes Durbuy stands out as a family-run establishment dedicated to creating a comfortable and enjoyable experience for all family members.

3 Star
Hotel des Comtes Durbuy is a budget-friendly three-star hotel that offers a comfortable and functional stay. It's suitable for short visits, providing typical three-star amenities and comfort. Despite some guests feeling that the rooms might lean more towards a two-star standard, the hotel generally meets expectations for its rating.

The service is notably friendly and welcoming with staff members receiving high praise for their hospitality. The hotel operates a self check-in system that is convenient, especially for guests seeking a hassle-free arrival.

Rooms are described as clean, quiet and spacious, offering an adequate level of comfort for a hotel in this category. Guests appreciate the budget-friendly aspect of the hotel, finding it to deliver good value for money. However, some guests mentioned that more personal contact would enhance the experience.

While the breakfast offered is not particularly special, the free amenities like parking and WiFi add to the overall convenience. The hotel's location is favorable and it stands as a solid option for those seeking an economical stay with quality service.

Accessible
Hotel des Comtes Durbuy offers a relatively accessible experience for guests with disabilities, facilitated by several key features. The neighborhood is easy to access with public transportation, making the hotel conveniently reachable. The check-in process is seamless with an entry system via a security key pad. Inside the hotel, there are accessible bathroom facilities and the presence of an elevator significantly aids mobility-related ease-of-access, reaching up to the 1st floor. This is particularly beneficial for guests who cannot climb stairs, as the hotel staff appear to be considerate of such needs. However, the entrance features steep steps without handrails, which may pose challenges for some visitors. Overall, while the hotel has made commendable efforts in accessibility, certain areas such as the entrance could benefit from additional improvements.


No, Hotel des Comtes Durbuy doesn't have any pool.

No, a spa isn't available at Hotel des Comtes Durbuy.

No, Hotel des Comtes Durbuy doesn't allow dogs.

Yes, parking facilities are available at Hotel des Comtes Durbuy.

No, Hotel des Comtes Durbuy doesn't have a gym.

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