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Summary of reviewsHotel Panorama excels in providing a memorable experience for its guests, as reflected in numerous positive reviews across various categories.
Nestled in the heights of Bouillon, the hotel benefits from a superb location offering magnificent, panoramic views of the city, its medieval castle and the Semois River. The picturesque setting, complemented by the hotel's proximity to the town and riverfront, makes it an ideal base for exploring the area. Spacious rooms, stunning vistas from balconies and a reputation for cleanliness and comfort further enhance its appeal. Guests frequently highlight the hotel’s cozy yet quiet atmosphere and ample parking, as well as the friendliness and helpfulness of the staff, which contribute to making Hotel Panorama a haven that often surpasses expectations.
The breakfast at Hotel Panorama stands out as a significant highlight for guests. With an extensive and well-curated buffet featuring a variety of sweet and savory options, freshly prepared dishes and high-quality ingredients like fresh eggs and fruit juice, the breakfast experience is described as generous and delicious. The friendly, welcoming staff, particularly members like Pascale and Nathalie, enhance the dining experience, making breakfast a delightful start to the day.
Dinner at Hotel Panorama also receives widespread acclaim. The hotel's restaurant is praised for its high-quality meals, exquisite presentation and excellent price-to-quality ratio. Guests commend the chef's skills and the thoughtfully paired wines, which together create an exceptional fine dining experience. The restaurant’s pleasant atmosphere, coupled with friendly and discreet service, makes the dinner offerings highly recommended by patrons.
The hotel's rooms are appreciated for their spaciousness, cleanliness and panoramic views. Many rooms feature balconies that allow guests to fully enjoy the beautiful scenery. The warm, cozy decor and comfortable bedding enhance the restful experience, despite occasional mentions of décor needing a refresh. The hotel's consistent cleanliness further contributes to guests’ comfort with many highlighting the super clean rooms and well-maintained premises.
Hotel Panorama’s staff consistently garners praise for their exceptional hospitality. Described as warm, welcoming and attentive, the staff’s competence and professionalism are often noted, making guests feel well-cared-for throughout their stay.
The spa at Hotel Panorama is highly praised for its excellence and beauty, offering an amazing wellness center that many describe as superb and perfect. The private wellness area and unobstructed views add to the special, tranquil experience, despite some noting the services can be pricey. The pool, while well-equipped with features like counter-current swimming and an infinity jacuzzi, receives mixed feedback mainly due to additional costs for access.
Family travelers find the hotel charming and well-equipped, offering a welcoming environment, traditional Ardennes style and pet-friendly accommodations. Cozy communal spaces, such as those around the fireplace, enhance the family-friendly atmosphere.
The beds receive high marks for comfort and coziness, though there are occasional issues with firmness and cleanliness that could be improved.
Though some guests feel improvements are needed for the hotel to fully reflect its four-star rating, the overall experience at Hotel Panorama is enriched by its charming staff, excellent cuisine and favorable location. Lastly, the hotel’s romantic ambiance and picturesque setting make it an exceptional destination for couples seeking a tranquil and intimate getaway with many guests recommending it for a perfect romantic weekend.
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