Bowburn Hall Hotel

Durham 54.74080400, -1.51961100 , Bowburn (Show on Map)
8.3
Very Good


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Summary of reviewsBowburn Hall Hotel offers a picturesque and tranquil environment that draws praise for its lovely setting, beautiful gardens and convenient proximity to the A1 motorway and Durham city center. This blend of serene rural feel within an urban context makes it an attractive retreat for visitors seeking relaxation, events or business engagements.

The hotel's breakfast service consistently delights guests with its high quality, variety and delicious, well-presented options, although occasional critiques about inconsistency and service speed have been noted. Dinner offerings are similarly impressive with the restaurant receiving accolades for its delicious and superbly prepared dishes, consistent quality and pleasant atmosphere. Popular menu items and well-priced options contribute to a memorable dining experience.

Rooms at Bowburn Hall Hotel receive mixed reviews with many guests appreciating the clean, comfortable and visually appealing accommodations, especially the larger rooms like lodges and Executive Suites. Issues such as room size, maintenance and noise have been noted, but the overall ambiance remains welcoming and suitable for events like weddings.

Cleanliness is another point of varied feedback with many guests commending the hotel's tidy environment and housekeeping efforts while a few point out areas needing more attention. The friendly and helpful staff significantly enhance the overall positive experience, often noted for their courteous and attentive service.

The Wi-Fi service presents a notable drawback with many guests experiencing connectivity issues, which can be particularly problematic for business travelers. However, the overall business travel experience is facilitated by the hotel’s convenient location.

In summary, Bowburn Hall Hotel excels in providing a charming ambiance, exceptional service and quality dining experiences, making it a favored choice for both leisure and business stays despite some room and Wi-Fi challenges.
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Cheap Hotel
This hotel offers affordable accommodation with breakfast options. It provides a comfortable stay with essential amenities.

3-Star Hotel
This charming hotel offers a blend of comfort and value. It features a summer terrace and is situated a few kilometers from Ustinov College. The hotel has received fabulous reviews.

Hotel with EV Charging Stations

Business Hotel

Room Types
Double Room A private bathroom, flat-screen satellite TV and tea/coffee making facilities are featured in this double room.

Single Room Featuring an en suite shower room, this room has tea/coffee making facilities and a TV with satellite channels.

Executive Double Room These executive double bedrooms offer different views from each room. The suite also features a bathroom with complimentary toiletries.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.

Premium Double Room This modern, premier bedroom boasts a free-standing copper bath along with views over the hotel gardens. The suite also features a bathroom with complimentary toiletries.

One-Bedroom Chalet This chalet is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The chalet offers a tea and coffee maker, a wardrobe, a sofa, parquet floors and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Bowburn Hall Hotel offers a lovely and picturesque setting that has garnered praise for its peaceful and tranquil environment. Its location is ideal for those seeking a quiet retreat with beautiful gardens and ample parking creating a relaxing ambiance. The hotel is conveniently located near the A1 motorway and only a short drive or taxi ride from the center of Durham, making it an attractive option for visitors looking to explore the city without dealing with the hustle and bustle of being in the city center.

Despite being situated in the middle of a housing estate, guests frequently highlight the convenience of its proximity to Durham and the surrounding countryside. This unexpected juxtaposition of a quiet, almost rural feel within an urban context has been appreciated by many. Its location is also praised for being practical for various travel needs, whether attending events, stopping over for the night or conducting business in nearby towns and cities.

The accessible location where guests can comfortably drive to nearby attractions or enjoy the serene grounds has made Bowburn Hall Hotel a beloved spot for short getaways, weddings and meetings. The stunning property with its beautiful outdoor spaces, provides a pleasant escape and has been particularly commended for its lovely views and quiet ambiance. While some guests found the setting within a housing estate surprising, the overall sentiment remains positive, noting the blend of convenience and peace that Bowburn Hall Hotel offers.

Breakfast
Bowburn Hall Hotel receives consistent praise for its breakfast offerings with guests frequently highlighting the overall quality and variety. Many commend the delicious, freshly cooked breakfasts, often noting the impressive selection of both continental and English options. Positive feedback includes descriptions of the breakfast as amazing, exceptional and delicious with several guests singling out specific aspects like the fresh and tasty meals, well-presented dishes and plentiful options.

However, there are occasional criticisms. Some guests mention instances of undercooked or lukewarm meals, hard pastries and inconsistent service speeds. Despite this, the positive reviews significantly outweigh the critiques with many guests expressing satisfaction with the food quality and the helpful, friendly staff. The breakfast room itself is also described as lovely, complementing the overall dining experience.

In summary, breakfast at Bowburn Hall Hotel is generally regarded as a highlight of the stay, offering a delightful start to the day with a range of tasty and well-prepared options.

Dinner
Bowburn Hall Hotel offers a delightful dining experience that has garnered significant praise from guests. The majority of reviews highlight the food's fantastic quality with many describing it as delicious, lovely and even superb. The hotel’s restaurant serves a great variety of dishes, which are well-priced and offer good value. Popular menu items include garlic mushrooms, mince on mash, lasagne, lamb koftas and Chinese chicken sizzlers.

Diners have enjoyed meals like the scallops in cream sauce, mussels as starters and pork steaks for the main courses. The carvery dinner and steak pie have received particularly high marks with some stating they are the best they’ve ever had. Guests found the evening meals overall to be excellent with good 'pub style' food and amazing options in the ballroom.

Feedback also indicates the food's consistency with repeated mentions of how wonderfully it's cooked and presented. Many guests have lauded both dinner and breakfast, describing them as tasty and superb. The atmosphere of the restaurant is also appreciated, providing a pleasant dining setting.

However, there were a few comments on certain dishes not meeting expectations and critique on the price for the quality of some meals. Despite a handful of less favorable opinions, the overall sentiment remains highly positive.

In summary, Bowburn Hall Hotel’s dining offerings appear to impress the majority of its guests with the diverse and delicious menu, quality ingredients and enjoyable dining environment making it a highlight of their stay.

Rooms
Bowburn Hall Hotel offers a mixed experience when it comes to its rooms with a notable divide between the positive and negative aspects. On the bright side, many guests appreciate the clean, comfortable and visually impressive rooms, often highlighting the contemporary decor and spacious layouts. The rooms' amenities, including freestanding baths and large TVs, are frequently praised. Notably, the lodges and Executive Suites receive glowing reviews for their warmth, privacy and overall stunning appearances.

Guests often mention the beauty and cleanliness of the rooms, along with the comfort of the beds. The larger rooms, such as the bridal suite, are particularly lauded for their spaciousness and lovely furnishings. Many enjoy the tranquil garden views, which add to the overall appeal of the rooms' ambiance.

However, there are some recurring issues that mar the experience for other guests. A significant number of reviews point out that several rooms can become uncomfortably hot and the small size of some rooms tends to detract from their overall comfort. There are also complaints about cleanliness and maintenance with issues like frayed towels, stains on walls and broken fixtures being mentioned. Noise can be a problem due to thin walls and proximity to noisy areas like the ballroom.

Some guests feel that the rooms need updating and improved cleanliness, including addressing problems like dirty bathrooms, worn-out furniture and low water pressure. Despite these drawbacks, the overall atmosphere of the hotel remains warm and welcoming, making it a favored choice for weddings and events due to the ample and varied accommodations.

In summary, while Bowburn Hall Hotel boasts many lovely, well-decorated and comfortable rooms, potential guests should be aware of the varying experience based on room assignment, size and maintenance issues.

Beds
Bowburn Hall Hotel, situated in a lovely location, generally receives praise for its comfortable and cozy beds. Guests frequently described the beds as very comfortable with many highlighting the big, comfy beds and luxurious, plush bedding that felt like sleeping on a cloud. The large double beds were particularly appreciated for their size and comfort, contributing to a good night's sleep.

However, experiences varied with some finding the mattresses a bit lumpy, firm or thin. A few mentioned that the beds were smaller than expected and that the bedding could be too hot at times. Some guests noted issues with pillow comfort, describing them as too soft or akin to broken-up bricks.

Despite these occasional critiques, the overall sentiment points towards a restful stay at Bowburn Hall Hotel, underpinned by its mostly comfortable beds and peaceful environment.

Cleanliness
Bowburn Hall Hotel has garnered a mixed array of reviews regarding its cleanliness with many guests appreciating the efforts in maintaining a tidy environment. Positive sentiments highlight the hotel's overall cleanliness, noting rooms that are clean, comfortable and well-equipped. A significant number of guests mentioned the rooms being spotlessly clean, warm and inviting with some describing the property as beautiful and the outside areas as well-maintained.

Guests frequently praised the hotel rooms for being modern, visually impressive and very comfortable. Housekeeping efforts received commendations for keeping the setting clean and welcoming. The bathrooms were often described as clean and sparkling, contributing to a pleasant stay for many.

However, there have been reports that draw attention to some housekeeping lapses. Several guests encountered issues like dirty bathrooms, stained walls, worn towels and areas that needed more meticulous cleaning. Complaints about mould in showers and filthy hydro baths were noted, as well as some issues with communal areas that needed urgent attention.

While many aspects of the hotel were highly appreciated for their cleanliness and upkeep, certain areas, especially communal spaces and outdoor decks, were occasionally found lacking. In summary, Bowburn Hall Hotel generally excels in cleanliness and comfort but could benefit from more consistent maintenance in certain spots.

Staff
Bowburn Hall Hotel boasts a team of exceptionally friendly and helpful staff, often leaving a lasting positive impression on its guests. Reviews highlight the staff's welcoming nature with many guests appreciating their courteous and approachable demeanors. The level of professionalism shines through, as the staff are described as smart, efficient and attentive to guests' needs. From a quick check-in experience to the infectious smiles of the receptionists, the genuine warmth of the staff is frequently noted. The restaurant and bar staff also receive high praise for their friendliness and attentiveness, enhancing the overall dining experience.

Despite a few isolated incidents where service fell short, the overwhelming sentiment is one of amiability and readiness to assist. Guests frequently mention that the staff go above and beyond to make their stays enjoyable, exemplifying a service ethos that many hotels aspire to. Whether dealing with a query or addressing a concern, the staff's efforts to ensure guest satisfaction do not go unnoticed. In summary, the staff at Bowburn Hall Hotel play a pivotal role in creating a welcoming and pleasant environment, contributing significantly to the hotel's positive reputation.

Wi-Fi
Bowburn Hall Hotel receives mixed feedback regarding its Wi-Fi service. While a few guests found the Wi-Fi reliable and of high quality, the majority expressed significant dissatisfaction. Many visitors encountered issues such as the Wi-Fi being non-existent, temperamental or poor, especially in rooms and cabins. Some guests struggled to connect at all with several noting they were unable to perform basic internet tasks or work remotely. Despite promises from staff to look into connectivity issues, improvements seemed lacking. For business travelers, the unreliable internet connection proved to be a considerable inconvenience. Overall, Wi-Fi at Bowburn Hall Hotel appears to be a weak point in an otherwise pleasant stay.

3 Star
Bowburn Hall Hotel impresses guests with its charming ambiance and exceptional service, often described as providing five-star treatment at three-star prices. The establishment's picturesque setting and historic appeal contribute to a tranquil and relaxing atmosphere, well-suited for a peaceful stay.

Rooms at Bowburn Hall are noted for their impressive visual appeal, featuring unique touches like copper baths and modern amenities. Guests appreciate the high level of cleanliness and maintenance that the rooms consistently exhibit. Both the bar and restaurant staff receive praise for their helpfulness and attentiveness, enhancing the overall experience from check-in to departure.

Despite being a three-star hotel, Bowburn Hall repeatedly exceeds expectations with its boutique style and excellent facilities. This functional yet charming hotel offers a delightful blend of classic elegance and modern comfort, making it a favorable choice for those seeking both affordability and quality.

Business
Bowburn Hall Hotel offers a very convenient location for those with business engagements in Durham city center, being just a short taxi drive away. The hotel is praised for its good logistical setting for business needs and meetings, making it a suitable choice for business trips. However, some limitations are noted. While the rooms are equipped with essential amenities for business users, consistent WiFi access remains an issue with problems reported in connecting to the office and joining online seminar meetings, which might affect work productivity. Despite this, the hotel is often seen as a modern choice for business stays, provided WiFi reliability is not a critical factor.


No, Bowburn Hall Hotel doesn't have any pool.

No, a spa isn't available at Bowburn Hall Hotel.

No, Bowburn Hall Hotel doesn't allow dogs.

No, parking facilities aren't available at Bowburn Hall Hotel.

No, Bowburn Hall Hotel doesn't have a gym.

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