Comfort Inn & Suites Durham near Duke University

Durham 36.02996300, -78.93550600 , 1816 Hillandale Road (Show on Map)
8.0
Very Good


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Summary of reviewsComfort Inn & Suites Durham near Duke University receives high praise from guests for its strategic location, excellent amenities, and exemplary service. Positioned close to Interstate 85, the hotel offers convenient access to Duke University, Duke Hospital, and the VA Medical Center, making it a favorable choice for both medical appointments and campus visits. Guests appreciate the proximity to downtown Durham and a variety of shopping and dining options, all while enjoying a peaceful atmosphere despite the nearby freeway. The availability of shuttle services further enhances accessibility, solidifying the hotel as a convenient and affordable base in Durham.

The hotel's breakfast offerings receive commendable reviews for their variety and quality, with guests enjoying a selection from cereals and toast to omelets and bacon, complemented by fresh fruit and flavored yogurts. The breakfast service is praised for its thoughtful presentation and cleanliness, which significantly adds to guests' satisfaction. The friendly and accommodating breakfast staff further enhance the positive dining experience.

Rooms at the hotel stand out for their cleanliness and comfort, frequently described as spacious, stylish, and well-maintained. Guests particularly enjoy the comfortable beds, which contribute to restful stays. Despite minor issues such as occasional noise or a musky scent, the overall impression of the rooms remains highly favorable.

Cleanliness is a cornerstone of the hotel's appeal, with spotless common areas and private quarters consistently impressing guests. The friendly, helpful staff elevate the experience, always ready to assist and ensure a positive atmosphere. The hotel's recreational facilities, including a well-maintained pool, add to the comfort and enjoyment of the stay.

The staff at Comfort Inn & Suites Durham near Duke University receive accolades for their friendliness and professionalism, with many guests highlighting notable employees for their exceptional service and attentiveness. The team's dedication to guest satisfaction, knowledge of local options, and readiness to address special requests significantly enhance the visitor experience.

Though offering free parking, some guests note challenges for larger vehicles due to limited space and proximity to a nearby homeless encampment. However, the well-lit parking area provides a sense of security, making it a valuable feature for many visitors.

The overall experience at Comfort Inn & Suites Durham near Duke University exceeds expectations for both leisure and business travelers. The combination of a convenient location, comfortable accommodations, and diligent staff make it a preferred choice for anyone visiting the Durham area.
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Categories
Hotel near Golf Courses
Its location near Duke University provides reasonable access to the Duke University Golf Club and other area golf courses. It offers standard Comfort Inn amenities, suitable for budget-conscious travelers.

Hotel with Swimming Pool
This hotel provides easy access to Durham's attractions and West Point on the Eno Park. Guests can relax and unwind at the hotel pool after outdoor adventures.

  Outdoor Pool  


Hotel with Parking
The Comfort Inn & Suites provides free parking. This adds value and convenience for guests who are driving, especially those visiting Duke University.

Hotel with Outdoor Pool
A seasonal outdoor pool is available at this Comfort Inn & Suites. It offers a straightforward option for outdoor swimming during the appropriate season, providing a basic recreational amenity.

Hotel for Honeymoon

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
King Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.

Queen Room with Two Queen Beds - Non-Smoking Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 2 beds.

One-Bedroom King Suite with Sofa Bed - Non-Smoking The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 2 beds.

King Room - Accessible/Non-Smoking Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
The Comfort Inn & Suites Durham near Duke University boasts a prime location praised by guests for its convenience and accessibility. Situated near Interstate 85, the hotel offers easy access to a variety of destinations, including Duke University, Duke Hospital, and the VA Medical Center, making it an excellent choice for those with medical appointments or campus visits. The proximity to highways also allows guests to quickly reach downtown Durham and a range of shopping and dining options. Despite its closeness to the freeway, the area remains quiet and provides a peaceful stay. Clean and comfortable accommodations complement the advantageous setting, with the friendly and knowledgeable staff enhancing the overall experience. Shuttle services are available, adding to the ease of transportation. Overall, the hotel is a well-maintained, affordable option for visitors in need of a strategically located base in Durham.

Breakfast
Comfort Inn & Suites Durham near Duke University earns commendable reviews for its breakfast offerings, which receive praise for both variety and quality. Guests frequently highlight the delightful range of choices available, from cereal and toast to omelets, bacon, and self-made Belgium waffles. Many find the array satisfying, complementing the selection with fresh fruit and flavored yogurts. The breakfast is described as hot and typically includes bacon and eggs, contributing to a fulfilling start to the day.

The breakfast's convenience adds significant value to the stay, especially with a complimentary service. Despite some perceiving it as standard, the breakfast exceeds expectations in thoughtful presentation, such as the bananas organized according to ripeness. Travelers remark on the clean and well-maintained area where breakfast is served, noting this environment contributes positively to their experience.

Staff interaction during breakfast generally garners positive feedback, with guests appreciating their friendliness and accommodating nature. Minor issues, like coffee strength and language barriers, are noted but do not overshadow the overall positive impression. Overall, guests widely appreciate the hotel’s breakfast offerings, viewing them as a key feature of their stay and contributing to a satisfying overall experience.

Rooms
The rooms at Comfort Inn & Suites Durham near Duke University consistently impress guests with their cleanliness and comfort. Many reviews highlight the spaciousness and updated nature of the accommodations, emphasizing well-maintained facilities and freshly renovated bathrooms. Guests appreciate the comfortable beds, which contribute to a restful stay. The atmosphere in the rooms is described as clean, stylish, and well-lit, although some guests noted minor issues such as a lack of soundproofing and the occasional musky scent. Despite these, the overall feedback remains positive, with particular praise for the well-kept and tidy environment. The location is also considered convenient for visitors, being close to Duke University and other key amenities. Friendly and helpful staff enhance the guest experience, making it a commendable choice for those visiting the Durham area.

Beds
The beds at Comfort Inn & Suites Durham near Duke University receive overwhelmingly positive feedback from guests, highlighting their comfort and coziness as standout features of their stay. Described frequently as comfortable and even super comfortable, many guests find the mattresses to be in first-class condition, with some even noting the presence of soft sheets and the option of multiple pillows for personalized comfort. Reviews often point out that the beds contribute significantly to the overall lodging experience, providing a restful night's sleep. The beds, coupled with the hotel's cleanliness and spacious rooms, make for a pleasant stay that guests appreciate, and they often praise the comfort of the accommodations as a highlight of their visit.

Cleanliness
Nestled near Duke University, Comfort Inn & Suites Durham boasts commendable cleanliness that consistently impressed guests. The hotel and its newly renovated rooms are described as very clean, with well-maintained facilities. From spotless common areas to tidy private quarters, the attention to cleanliness permeates throughout the property. The staff enhances the experience with their friendliness and readiness to assist, contributing to a positive atmosphere. Complimentary breakfast and clean recreational amenities, including a nice pool, further complement the guest experience. Although a few reviews noted minor issues, the general consensus highlights the exceptional standard of cleanliness and professional service, making it a reliable and comfortable choice for visitors to Durham.

Staff
The reviews for Comfort Inn & Suites Durham near Duke University highlight an overwhelmingly positive experience with the hotel staff. Guests frequently characterize the team as friendly, helpful, and accommodating. The front desk staff, in particular, draws attention for their warm welcome and proficient service during check-in and checkout, ensuring a seamless experience for visitors. Notable employees like James and Dustin are praised for their exceptional customer service, attentiveness, and willingness to go above and beyond to accommodate guests' needs.

Many guests appreciate the staff’s professional demeanor and courteous manner, with comments about a cheerful and polite atmosphere throughout the hotel. Several reviews mention the staff’s efficiency and attentiveness to cleanliness, as well as their readiness to address specific requests and special needs. In addition, the concierge-like service from team members is highlighted, with employees knowledgeable about local options and caring towards guests. The staff’s overall friendliness and commitment to ensuring a pleasant stay leave a lasting impression, making the human aspect of the hotel a standout feature for those visiting Durham.

Pool
The Comfort Inn & Suites Durham near Duke University features a pool that has garnered positive attention from guests. Described regularly as nice and great, it provides a spot for enjoyable downtime. Guests appreciated the opportunity to use the pool, often mentioning its clean condition. Although there was a note about it appearing slightly milky and another mentioning it was showing signs of wear, the overall sentiment remains favorable, indicating it as a well-regarded facility within the hotel.

Parking
Comfort Inn & Suites Durham near Duke University offers the convenience of free parking, which is a valuable perk for guests. However, the overall parking experience varies. While there are plenty of parking spaces available, especially for compact cars, it gets cramped and can be challenging for larger vehicles at the front of the hotel. The parking lot is well-lit, providing security, but its proximity to a homeless encampment on an adjacent property may make some guests uneasy. Additionally, there's minimal designated parking for disabled guests, and the facility's layout could benefit from improved access from the side road. Despite these limitations, lucky last-minute planners might find the available parking to be a good value, especially with its strategic location near major attractions like Duke University.

Business
The Comfort Inn & Suites Durham near Duke University proves to be an ideal choice for business travelers seeking convenience and comfort. Its classification as a classic business-type hotel ensures amenities are tailored for professional needs, making it a clean and comfortable environment. Guests appreciate its proximity to business centers and meeting locations, enhancing its appeal for those with engagements on Durham's north side. The recently remodeled rooms promise a fresh and pleasant stay, further underscoring the hotel's dedication to cleanliness.

Customer service plays a pivotal role in guest satisfaction, with staff being consistently recognized for their helpfulness and expertise. In instances requiring resolution, such as refunds, the staff's efficiency is notable. Overall, the hotel consistently surpasses expectations, earning its place as a preferred option for future business trips to Durham.


Yes, Comfort Inn & Suites Durham near Duke University has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Comfort Inn & Suites Durham near Duke University.

No, Comfort Inn & Suites Durham near Duke University doesn't allow dogs.

Yes, parking facilities are available at Comfort Inn & Suites Durham near Duke University.

Yes, Comfort Inn & Suites Durham near Duke University has a gym.

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