Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComfort Inn University Durham - Chapel Hill consistently garners positive reviews, largely attributed to its strategic and convenient location. Situated between Durham and Chapel Hill, the hotel offers easy access to major highways, nearby universities such as UNC and Duke, and various local attractions, dining, and shopping areas. The quiet and safe neighborhood enhances its appeal for families, solo travelers, and individuals visiting the Research Triangle Area. The welcoming and efficient staff, coupled with a clean, well-maintained environment, further augments the visitors' experience.
The breakfast offering is notably appreciated, with guests frequently praising the variety and quality of hot options like eggs, sausage, and waffles. This amenity is regarded as a valuable part of the hotel stay, especially for a two-star establishment, adding convenience and satisfaction for guests.
Room reviews lean positively, highlighting their cleanliness, spaciousness, and comfort. Features such as comfortable beds, soft linens, and useful amenities like mini-bars and microwaves are particularly noted, with king suites offering additional space and luxury. Some guests enjoy the whirlpool tubs for relaxation. While there are occasional mentions of dated furniture or minor maintenance issues, the rooms are largely seen as a clean, comfortable, and safe choice of accommodation.
High cleanliness standards are a hallmark, with spotless rooms and well-kept public areas consistently commended. The attention to hygiene and comfort extends throughout the property, maintaining a fresh and inviting atmosphere despite signs of aging in certain areas.
The hotel staff frequently receives accolades for their friendliness, professionalism, and ability to create a welcoming atmosphere. Noteworthy service from staff members such as Dena and Wanda leaves a lasting impression on guests, enhancing the overall stay with their helpfulness and local knowledge.
The pool area, though receiving some mixed feedback, is generally seen as a pleasant amenity with its extended hours, clean condition, and appealing temperature. It adds a layer of relaxation, especially for families, despite occasional disturbances like loud music or smoking.
Overall, Comfort Inn University Durham - Chapel Hill stands out for offering exceptional value in a prime location. Guests consistently highlight the comfortable bedding, clean facilities, and reasonable pricing, earning the hotel a reputation as a preferred and better-than-average choice for budget-conscious travelers in the Chapel Hill area. Show more
Read review summaries for all categories
Categories
Business Hotel
This hotel offers 1,220 square feet of event space, including a boardroom and a meeting room. It provides free WiFi and a business center with print, copy, and fax machines. Its location is convenient to Durham Civic Center and Raleigh/Durham International Airport.
Accessible Hotel
This hotel offers facilities for disabled guests and has wheelchair-accessible facilities, including wheelchair-accessible bathrooms. They provide accessible rooms with king beds or two queen beds, some with accessible tubs or roll-in showers.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Answers last updated by Comfort Inn University Durham - Chapel Hill
3-Star Hotel
Provides comfortable accommodations with essential amenities, including free breakfast and a seasonal outdoor pool. Its location near the university area makes it a convenient choice for budget-conscious travelers.
Hotel with Outdoor Pool
This newly renovated Comfort Inn hotel features an outdoor pool. The renovation suggests a refreshed and improved pool area for guests to enjoy during their visit.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingThis guestroom has a flat-screen cable TV, microwave, and refrigerator.
Superior King Suite - Non-SmokingThis suite features a separate bedroom and living area with a sofa bed.
Superior Queen Room with Two Queen Beds - Non-SmokingThis quadruple room has a flat-screen cable TV, microwave, and refrigerator.
King Room - Accessible/Non-SmokingThe pool with a view is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit has 1 bed.
King Room - Accessible/Non-SmokingThe pool with a view is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds and Accessible Tub - Accessible/Non-SmokingGuests will have a special experience as this quadruple room provides a pool with a view. This quadruple room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.
Superior Family Suite - Non-SmokingGuests will have a special experience as the family room offers a pool with a view. A seating area with a TV, a desk and a private bathroom are offered in this spacious family room. The unit has 4 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Accessible/Non SmokingThis family room provides a pool with a view. The family room is furnished with a desk and a seating area. The unit offers 2 beds.
King Suite with Whirlpool - Non smokingGuests will have a special experience as this suite features a pool with a view and a spa bath. The suite is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker.
Guest Reviews
7.9
Good
Location
Comfort Inn University Durham - Chapel Hill boasts a strategic location that has won the hearts of many guests. Positioned conveniently between Durham and Chapel Hill, this hotel offers easy access to major highways, making trips to nearby universities, UNC and Duke, a breeze. Guests appreciate the proximity to a variety of restaurants, shopping areas, and essential services like pharmacies and gas stations, all within walking distance or a short drive. This quiet and safe area of town ensures comfortable stays, suitable for families, individuals visiting relatives, or those attending events in the Research Triangle Area. The hotel's location facilitates exploration while keeping guests connected to key local attractions and amenities. Additionally, the friendly staff and clean environment enhance the overall experience, making Comfort Inn a practical choice for visitors seeking the full Durham-Chapel Hill experience.
Breakfast
At Comfort Inn University Durham - Chapel Hill, the breakfast experience garners generally positive feedback from guests. Many praise the breakfast for its good selection, variety, and quality, often highlighting the availability of hot options such as eggs, sausage, waffles, and potatoes. The breakfast offerings are described as delicious and satisfying, with ample choices accommodating different preferences. Guests appreciate the selection of items such as fresh raspberries, a reliable coffee station, and an efficient, well-stocked buffet. The friendly staff further enhances the breakfast experience, ensuring the area remains clean and quickly replenishing items. While there is some variance in opinions, with a few guests suggesting improvements or noting specific issues like limited service hours, the breakfast is still broadly considered a valuable amenity, particularly for a two-star establishment. Overall, the breakfast at this location adds a favorable touch to the guests' stay, offering convenience and contributing positively to their overall hotel experience.
Rooms
The Comfort Inn University Durham - Chapel Hill offers a mix of experiences when it comes to their rooms, leaning mostly towards positive. Many guests praise the cleanliness and spaciousness of the rooms, highlighting features like the comfortable beds, soft linens, and ample pillows. King suites are noted for their size, with additional amenities such as a mini-bar, small fridge, and microwave making them well-suited for longer stays or families needing extra space. The whirlpool tubs in some suites are a hit for those seeking relaxation.
The rooms generally invoke a sense of comfort with their quiet atmosphere and pleasant ambiance, and many find the hotel to be a safe and accommodating space, particularly for solo travelers. Recent renovations are reflected in the modern feel of the interiors, despite some wear and tear in certain areas suggesting the age of the property.
A few guests note room-specific issues, such as lingering odors, outdated furniture, or minor maintenance problems. Meanwhile, the small bathrooms may not offer enough counter space for everyone. Smoking odors sometimes permeate, despite signage indicating non-smoking areas. However, cleaning standards are mostly upheld, as many reviews emphasize well-maintained and tidy environments.
Overall, Comfort Inn University provides a clean, comfortable, and safe choice of stay with good value and friendly staff, meeting the needs of most guests effectively.
Beds
Travelers staying at the Comfort Inn University Durham-Chapel Hill consistently praise the comfort of the beds. Guests frequently highlight the exceptional comfort, often describing the beds as very comfortable or even extremely comfortable, making for a restful night's sleep. The cleanliness of the beds and linens also receives commendations, contributing to a welcoming atmosphere. Soft, clean sheets and high-quality pillows, often noted for their comfort, enhance the sleeping experience, although it's worth mentioning that some guests found the pillow size smaller than typical. Despite minor mentions of wear in the middle of some beds, the overall feedback showcases the hotel as a peaceful haven for those seeking a comfortable and quiet environment. The combination of comfortable bedding and a clean, inviting room environment make it a solid choice for travelers valuing comfort and relaxation.
Cleanliness
Comfort Inn University Durham - Chapel Hill consistently impresses guests with its high standards of cleanliness. Reviewers frequently highlight the hotel's spotless rooms and well-maintained public areas, noting a pleasantly clean environment throughout the property. Many guests have commended the comfort and quietness of the rooms, often describing them as clean and spacious. The hotel's attention to cleanliness extends beyond the guest rooms, with hallways and facilities praisefully noted for their cleanliness. Despite the hotel showing some signs of aging, guests appreciate the consistently clean surroundings and the friendly staff that contributes to a positive stay experience. However, some aspects require minor improvements, with occasional mentions of outdated or worn areas. Overall, the hotel appears to deliver a satisfactory level of hygiene, comfort, and value within a convenient location.
Staff
The staff at Comfort Inn University Durham - Chapel Hill consistently earns high praise for their friendliness and helpfulness. Many guests have noted the warm, welcoming atmosphere right from the moment they check in, with specific mentions of exceptional service from front desk attendants. The staff's ability to remain calm and efficient during busy periods is frequently highlighted, alongside their eagerness to assist in any way possible. Guests have commended their professionalism and knowledge, particularly when it comes to providing local dining recommendations. Noteworthy staff members like Dena and Wanda have left lasting impressions with their kindness and willingness to go the extra mile. Overall, the staff at this Comfort Inn is recognized as a standout feature, making it a pleasant and accommodating place to stay.
Pool
The Comfort Inn University Durham - Chapel Hill offers a pleasant pool experience for its guests, despite some mixed feedback. Visitors often highlight the pool's inviting nature, with several noting its lovely appearance and great temperature for an outdoor setting. The convenience of extended hours, with the pool open late until 11pm, allows for flexible relaxation, and the pool is rarely crowded, making it a hit with families. Cleanliness seems to be well-maintained, as mentioned by those who observed it in good condition and guests enjoying their time there. While the ambiance is generally positive, some guests have noted undesirable activities, such as smoking and loud music, which could detract from the overall experience for others. Nonetheless, the pool remains a valued amenity at the hotel.
3 Star
Nestled in a prime location, Comfort Inn University Durham - Chapel Hill offers a gratifying escape that surpasses expectations. Guests repeatedly emphasize the convenience of its setting, making it an ideal choice for both Durham and Chapel Hill visitors. The hotel consistently earns praise for its satisfying breakfast, enhancing the overall stay experience. Notably, it provides excellent value compared to nearby options, offering affordable rates without compromising on quality.
Visitors appreciate its clean surroundings and consider it a pleasant choice for short stays. This Comfort Inn exceeds the typical experience associated with the brand, presenting a better-than-average option for budget-conscious travelers. The hotel stands out for its reasonable pricing and clean facilities, making it a compelling choice in a delightful neighborhood. Many guests express a desire to return, pointing to its appeal as a preferred choice in the Chapel Hill area.
Yes, Comfort Inn University Durham - Chapel Hill has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn University Durham - Chapel Hill.
No, Comfort Inn University Durham - Chapel Hill doesn't allow dogs.
No, parking facilities aren't available at Comfort Inn University Durham - Chapel Hill.
Yes, Comfort Inn University Durham - Chapel Hill has a gym.