Millennium Durham
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Summary of reviewsMillennium Durham is generally well-regarded for its strategic location, which is highly convenient for visitors to Duke University or the Duke Medical Center. The proximity to key attractions and major highways adds to its appeal, coupled with a variety of nearby dining and shopping options. Guests appreciate the safety and serenity of the area, making it a restful place to stay.
When it comes to rooms, many guests enjoy the spacious, clean and comfortable accommodations. While some decor may be outdated, the quiet environment and comfortable beds contribute to a positive experience. The guest reception is frequently praised for their friendliness and helpfulness, enhancing the overall atmosphere of the hotel.
Cleanliness receives mixed reviews; while some guests find the hotel clean and welcoming, there are reports of cleanliness inconsistencies, including stained carpets and mildew smells. Despite these issues, the spaciousness and comfort of the rooms generally outweigh the drawbacks for many visitors.
The complimentary WiFi is appreciated, though it sometimes suffers from spotty connectivity and slow speeds. The fitness center is small and somewhat limited in equipment, but other amenities like the indoor pool, when operational, add to the hotel’s appeal.
Dining, particularly breakfast and dinner services at the hotel face significant challenges. The breakfast offerings are often criticized for lack of variety and value for money and the bar and restaurant closures have caused disappointment among guests.
Parking facilities are ample and convenient, though some concerns about safety and parking lot disturbances are noted. The Millennium Durham generally appeals to guests for its location, spacious rooms, comfortable bedding and reasonable pricing. Despite areas needing improvement, it remains a solid three-star option for those visiting the Durham area.
Categories
When it comes to rooms, many guests enjoy the spacious, clean and comfortable accommodations. While some decor may be outdated, the quiet environment and comfortable beds contribute to a positive experience. The guest reception is frequently praised for their friendliness and helpfulness, enhancing the overall atmosphere of the hotel.
Cleanliness receives mixed reviews; while some guests find the hotel clean and welcoming, there are reports of cleanliness inconsistencies, including stained carpets and mildew smells. Despite these issues, the spaciousness and comfort of the rooms generally outweigh the drawbacks for many visitors.
The complimentary WiFi is appreciated, though it sometimes suffers from spotty connectivity and slow speeds. The fitness center is small and somewhat limited in equipment, but other amenities like the indoor pool, when operational, add to the hotel’s appeal.
Dining, particularly breakfast and dinner services at the hotel face significant challenges. The breakfast offerings are often criticized for lack of variety and value for money and the bar and restaurant closures have caused disappointment among guests.
Parking facilities are ample and convenient, though some concerns about safety and parking lot disturbances are noted. The Millennium Durham generally appeals to guests for its location, spacious rooms, comfortable bedding and reasonable pricing. Despite areas needing improvement, it remains a solid three-star option for those visiting the Durham area.
Hotel for Honeymoon
This hotel offers spacious rooms and a range of amenities, including an indoor pool and fitness center. Its convenient location and comfortable accommodations make it a good choice for a relaxing honeymoon.
Dog Friendly Hotel
Millennium Durham welcomes pets and provides a comfortable stay with essential amenities. It offers a convenient location for exploring the city with your dog.
Hotel with Swimming Pool
The hotel features an indoor heated pool and hot tub. It also offers the Millenium Durham Ask Alfred Children Programme, which includes amenities for children, such as jelly beans and a teddy bear.
Heated Pool Indoor Pool
Business Hotel
This hotel offers meetings and events facilities and a business center. It provides Wi-Fi and shuttle service.
3-Star Hotel
Offers a central location and a range of amenities, including an indoor pool, fitness center, and on-site dining. It's suitable for both business and leisure travelers looking for a full-service experience.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Millennium Durham boasts a favorable location that is highly regarded by its guests. The hotel is conveniently situated within walking distance of Duke University’s west campus, making it an excellent choice for those visiting the university or the Duke Medical Center. Its proximity to Cameron Indoor Stadium, Duke hospitals and Duke neurology and cancer clinics is particularly appreciated. Additionally, the hotel offers easy access to major highways like I-85, enhancing its appeal for travelers heading to various parts of Durham and surrounding areas.
The surrounding area has a wealth of dining and shopping options and guests have found the location ideal for exploring the local attractions, including the Durham Performing Arts Center (DPAC). Many reviews highlight the safety and quietness of the area, which contributes to a restful stay. The convenience of the location is complemented by clean and comfortable accommodations, making it a preferred choice for both hospital visits and university-related activities.
Guests also note the ease of movement around the area with many places reachable by a short walk or quick Uber ride. The availability of nearby amenities and the well-maintained premises enhance the overall experience. Whether in town for medical appointments, university events or simply exploring Durham, Millennium Durham's location proves to be a significant asset.
Millennium Durham's breakfast offerings have left mixed impressions among guests. While some appreciated the welcoming atmosphere of the hotel, the breakfast service drew mainly negative feedback. Many guests were disappointed to find that the breakfast, which varied from day to day, was not included in their room rate. The continental breakfast provided was often described as lacking with no hot food items apart from water and coffee and a selection primarily consisting of sugary pastries. Several guests mentioned an absence of protein options and found the value for money to be poor, especially given the $9.99 to $15 charges associated with it.
The timing and availability of breakfast also caused confusion, as some guests were unsure if breakfast was included or even available at all. It was noted that there were no breakfast options on weekdays and the overall selection was limited and not restocked during peak hours. The inconsistency between what was advertised and what was received seemed to be a common concern. Some guests reported being dissatisfied with the cold and limited offerings, while others highlighted issues like tough eggs and cold coffee. A few guests, however, did find the breakfast buffet to be excellent.
Overall, while the Millennium Durham provides a generally welcoming atmosphere, the breakfast service has significant room for improvement to meet guest expectations and align with what is advertised.
Millennium Durham seems to have faced significant challenges with its dining services, particularly with many guests commenting on the closure of the bar and restaurant. Reviews indicate a general disappointment due to the lack of available dining options during their stay with many noting that both the restaurant and bar were closed. Guests were unable to enjoy meals or drinks within the hotel, which was a considerable inconvenience. Some travelers suggested that a continental breakfast or complimentary brunch would have been a welcome addition, especially in light of the restaurant's unavailability. The hope is expressed by some that the bar and restaurant services will reopen soon, addressing these shortcomings.
Millennium Durham offers rooms that are notably large and spacious, providing a comfortable experience for guests. Many reviews highlight the beds as being very comfortable and the rooms quite quiet, contributing to a restful stay. Guests appreciated the size of the rooms, which made them feel cozy and uncrowded. Despite some decor showing its age, the rooms were generally considered clean and well-maintained by several visitors.
The hotel's location is praised for its convenience, especially for those needing access to nearby facilities and attractions. The friendliness of the receptionist during check-in contributes positively to the overall guest experience.
On the downside, some guests reported issues with cleanliness and maintenance. There are mentions of unpleasant odors, worn-out carpeting and occasional problems with room fixtures. Instances of mold, rust and stains were also noted, alongside some lapses in housekeeping. Efforts like replacing malfunctioning items promptly helped mitigate some concerns.
While the basic amenities are generally adequate, there were gaps such as malfunctioning fridges and air conditioners, missing microwaves and occasional disruption in internet service. However, the spaciousness and comfort of the rooms seem to outweigh these drawbacks for many visitors.
In summary, Millennium Durham’s strong points lie in its room size and comfort, strategic location and reasonable price. While improvements in maintenance and housekeeping are required, the overall experience for many guests remains positive due to the room’s comfort and the staff’s efficiency.
The Millennium Durham offers a range of bed experiences for its guests. Many reviews reveal that the beds are a highlight of their stay, frequently described as comfortable, clean and featuring king sizes that enhance relaxation. Visitors often noted the quality of the mattress with words like "super comfortable," "comfy," and "extremely comfortable" appearing repeatedly. Several guests also appreciated the comfortable pillows and linens, which contributed to a restful night.
Despite the many positive comments, not all feedback was entirely favorable. Some guests found the bed and pillows less comfortable, describing them as hard, lumpy or squishy. A few reviews mentioned issues with bed cleanliness and wear, such as unwashed sheets or worn-out mattresses. There were also comments on the limited and small size of pillows provided for king-size beds, which detracted from the overall sleeping experience.
Despite these drawbacks, the general consensus remains positive with most guests enjoying a comfortable night's sleep on what they describe as very good, if not always perfect, beds at the Millennium Durham.
The guest reviews on cleanliness at Millennium Durham are largely a mixed bag. On the positive side, many visitors praised the hotel for being clean, comfortable and welcoming. Specific mentions include clean rooms, spacious accommodations and a generally tidy environment. Guests frequently highlighted the friendliness and helpful nature of the staff, which added to an overall pleasant experience for some. The quiet ambiance of the hotel was also appreciated, making it a restful place to stay.
However, the reviews reveal several concerns that indicate inconsistencies in cleanliness. Multiple guests reported rooms with stained carpets, lingering odors and uncleaned bathrooms, which seem to be recurring issues. Some travelers encountered mold smells, mildew in the carpets and noticeable wear and tear, such as peeling paint and outdated fixtures. There were also mentions of insufficient housekeeping with some rooms not being cleaned unless requested and problems like missing amenities or unemptied trash bins.
Additionally, common areas such as hallways and the poolside received criticism for their lack of cleanliness. The outside property maintenance and cleanliness also fell short of expectations with litter around the premises and overflowing trash bins mentioned multiple times.
While the reviews highlight that the hotel can provide a clean and comfortable stay, it’s clear that there are areas needing significant improvement in terms of consistency and attention to detail in cleanliness and maintenance.
The staff at Millennium Durham receives mixed reviews with many guests offering praise and some expressing dissatisfaction. Positive feedback highlights the staff's professionalism and friendliness. Guests frequently describe the front desk as excellent, courteous and very helpful, handling requests efficiently and creating a welcoming atmosphere. Maintenance and housekeeping staff also earn commendations for their supportive and pleasant demeanor. However, several reviews point out areas for improvement. Some guests encountered unkind or unhelpful behavior from certain staff members and issues like rude interactions, a lack of responsiveness and inconsistent customer service were mentioned. Training gaps and some isolated negative experiences underscore the need for better consistency across the board. Despite these variances, the supportive and friendly staff members significantly contribute to positive hotel stays for many guests.
Most guests appreciated that the WiFi at Millennium Durham was complimentary. Many found it accessible within the property. Despite these positive aspects, there were several challenges related to the WiFi service. Some guests reported spotty wireless connectivity with a particular lack of signal in hallways and inconsistent availability in common areas. In-room WiFi seemed to be problematic as well with reports of no signal, slow speeds and an unreliable connection. Some guests even found the internet service unusable or had issues with connectivity. Additionally, there were remarks about poor cellular signal in rooms, suggesting a need for better overall internet service. While a few guests mentioned that the WiFi was perfect, the general consensus indicated a need for improved internet options at the hotel.
Millennium Durham offers a gym that, although small and basic, is available to guests, catering to individuals of all health conditions. However, the fitness center has faced some temporary closures and lacks certain equipment such as free weights and cardio machines. Despite these limitations, the hotel does provide a large pool, spacious rooms and additional amenities like a huge bar, a cozy sitting area with a fireplace and various other facilities. Overall, while the gym may not be the star attraction, there are other appealing aspects of the hotel to enjoy.
Millennium Durham offers an indoor pool, which many guests found to be a lovely addition to their stay. When available, the pool is well-maintained and clean, providing a pleasant experience for visitors. It stays open until 11 PM, offering ample time for relaxation and enjoyment.
However, numerous reviews highlight ongoing issues with the pool facilities. Guests frequently noted that the pool was often closed for maintenance with some stating it had been closed for over a year. Reports also mentioned the hot tub and spa being out of order and the pool not being heated as advertised. Cleanliness was occasionally a problem with some visitors expressing concerns over the pool's upkeep, including strong chlorine levels and the absence of towels and lifeguard services.
Overall, while the pool is a valued feature when available, its inconsistent operation and maintenance issues have led to significant guest dissatisfaction.
Millennium Durham offers a mixed experience when it comes to parking facilities. On the positive side, there is ample parking that guests found convenient and close to the hotel, making it easy to find a spot. Many appreciated the availability of free parking and found the overall convenience of the parking area beneficial for events such as weddings. Others mentioned the security lighting in the parking lot, which added to the feeling of secure parking.
However, some guests shared concerns that should be noted. There were mentions of limited and paid parking with instances of the parking lot being full or difficult to navigate. A more concerning issue was the safety in the parking area. Multiple reviews reported occurrences of noise and suspicious activity, including potential unlawful events and even shootouts, leading to a police presence and areas being marked off with caution tape. The lighting in some parts of the parking lot was noted to be inadequate, adding to the feeling of insecurity.
In summary, while Millennium Durham offers convenient and ample parking with some security measures, there are significant concerns regarding safety and disturbance that future guests may want to consider.
Millennium Durham offers a blend of convenience and value, especially considering its proximity to Duke University and the availability of a Duke shuttle. The general consensus from guests rates it as a solid three-star hotel with many recognizing it as a good option for the price range. Guests appreciated it as a nice and reasonable three-star property, though some pointed out the dated feel and maintenance issues that detract from its former glory.
While the location and pricing received favorable mentions, other facilities like the fitness room and hot tub drew some concerns. Additionally, issues like door locks malfunctioning and occasional room cleanliness problems stirred dissatisfaction among a few guests. Despite these drawbacks, Millennium Durham's spacious surroundings were noted as beautiful but underutilized, signaling potential for a better stay experience if improvements are made.
Overall, Millennium Durham is seen as a good value for those seeking a practical and budget-friendly stay near Duke University with some room for enhancement in terms of facilities and upkeep.
The Millennium Durham offers a variety of amenities and services suitable for business travelers, making it an ideal choice for those on a work trip. The availability of business facilities and services caters to the needs of professional guests, providing a convenient environment for business stays. Meeting rooms are well kept, ensuring a professional setting for gatherings and conferences. Its central location, especially being close to the cancer center, adds to its convenience, making it a perfectly located option for visitors. Guests find the hotel in great condition, both in terms of infrastructure and appearance, contributing to a welcoming atmosphere. Additionally, the express check-in and check-out services enhance the overall efficiency and convenience for business travelers.
Millennium Durham offers a blend of positive accessibility features and areas that could use improvement. The hotel is generally accessible with some rooms providing breathtaking views and accessible parking options available. Guests reported the presence of accessible rooms with bars in the bathrooms, aiding those with special needs. Located conveniently, the hotel is easily accessible to main routes, adding an extra layer of convenience for travelers.
However, some challenges were noted. The elevator was broken on one side, creating difficulties for those dependent on it and there was no elevator access directly from the parking lot. The absence of wheelchair facilities and felt paving in common areas, combined with issues in elevator floor transitions, posed additional hurdles, especially for the elderly and wheelchair users. Clear directional signage to the main lobby was lacking, complicating navigation within the hotel. Some guests also faced issues with their pre-booked accommodations for handicap assistance not being available upon arrival.
In summary, while Millennium Durham provides some key accessibility features, it has several areas that require attention to ensure a more inclusive experience for all guests.
Millennium Durham offers an indoor heated pool and jacuzzi that, when available, are highlighted features among guests. The amenities provide a space for relaxation and unwinding after a day of activities. However, there have been numerous instances where the pool was closed for maintenance and this information often wasn’t communicated to guests in advance. Some guests were disappointed to find the pool unclean or ice cold during their stay. The pool area, when not under maintenance, serves well for late-night swims as it remains open until 11pm. Ensuring updated and accurate information about pool availability could enhance guest experiences significantly.
Location Show Map
Location
The surrounding area has a wealth of dining and shopping options and guests have found the location ideal for exploring the local attractions, including the Durham Performing Arts Center (DPAC). Many reviews highlight the safety and quietness of the area, which contributes to a restful stay. The convenience of the location is complemented by clean and comfortable accommodations, making it a preferred choice for both hospital visits and university-related activities.
Guests also note the ease of movement around the area with many places reachable by a short walk or quick Uber ride. The availability of nearby amenities and the well-maintained premises enhance the overall experience. Whether in town for medical appointments, university events or simply exploring Durham, Millennium Durham's location proves to be a significant asset.
Breakfast
The timing and availability of breakfast also caused confusion, as some guests were unsure if breakfast was included or even available at all. It was noted that there were no breakfast options on weekdays and the overall selection was limited and not restocked during peak hours. The inconsistency between what was advertised and what was received seemed to be a common concern. Some guests reported being dissatisfied with the cold and limited offerings, while others highlighted issues like tough eggs and cold coffee. A few guests, however, did find the breakfast buffet to be excellent.
Overall, while the Millennium Durham provides a generally welcoming atmosphere, the breakfast service has significant room for improvement to meet guest expectations and align with what is advertised.
Dinner
Rooms
The hotel's location is praised for its convenience, especially for those needing access to nearby facilities and attractions. The friendliness of the receptionist during check-in contributes positively to the overall guest experience.
On the downside, some guests reported issues with cleanliness and maintenance. There are mentions of unpleasant odors, worn-out carpeting and occasional problems with room fixtures. Instances of mold, rust and stains were also noted, alongside some lapses in housekeeping. Efforts like replacing malfunctioning items promptly helped mitigate some concerns.
While the basic amenities are generally adequate, there were gaps such as malfunctioning fridges and air conditioners, missing microwaves and occasional disruption in internet service. However, the spaciousness and comfort of the rooms seem to outweigh these drawbacks for many visitors.
In summary, Millennium Durham’s strong points lie in its room size and comfort, strategic location and reasonable price. While improvements in maintenance and housekeeping are required, the overall experience for many guests remains positive due to the room’s comfort and the staff’s efficiency.
Beds
Despite the many positive comments, not all feedback was entirely favorable. Some guests found the bed and pillows less comfortable, describing them as hard, lumpy or squishy. A few reviews mentioned issues with bed cleanliness and wear, such as unwashed sheets or worn-out mattresses. There were also comments on the limited and small size of pillows provided for king-size beds, which detracted from the overall sleeping experience.
Despite these drawbacks, the general consensus remains positive with most guests enjoying a comfortable night's sleep on what they describe as very good, if not always perfect, beds at the Millennium Durham.
Cleanliness
However, the reviews reveal several concerns that indicate inconsistencies in cleanliness. Multiple guests reported rooms with stained carpets, lingering odors and uncleaned bathrooms, which seem to be recurring issues. Some travelers encountered mold smells, mildew in the carpets and noticeable wear and tear, such as peeling paint and outdated fixtures. There were also mentions of insufficient housekeeping with some rooms not being cleaned unless requested and problems like missing amenities or unemptied trash bins.
Additionally, common areas such as hallways and the poolside received criticism for their lack of cleanliness. The outside property maintenance and cleanliness also fell short of expectations with litter around the premises and overflowing trash bins mentioned multiple times.
While the reviews highlight that the hotel can provide a clean and comfortable stay, it’s clear that there are areas needing significant improvement in terms of consistency and attention to detail in cleanliness and maintenance.
Staff
Wi-Fi
Gym
Pool
However, numerous reviews highlight ongoing issues with the pool facilities. Guests frequently noted that the pool was often closed for maintenance with some stating it had been closed for over a year. Reports also mentioned the hot tub and spa being out of order and the pool not being heated as advertised. Cleanliness was occasionally a problem with some visitors expressing concerns over the pool's upkeep, including strong chlorine levels and the absence of towels and lifeguard services.
Overall, while the pool is a valued feature when available, its inconsistent operation and maintenance issues have led to significant guest dissatisfaction.
Parking
However, some guests shared concerns that should be noted. There were mentions of limited and paid parking with instances of the parking lot being full or difficult to navigate. A more concerning issue was the safety in the parking area. Multiple reviews reported occurrences of noise and suspicious activity, including potential unlawful events and even shootouts, leading to a police presence and areas being marked off with caution tape. The lighting in some parts of the parking lot was noted to be inadequate, adding to the feeling of insecurity.
In summary, while Millennium Durham offers convenient and ample parking with some security measures, there are significant concerns regarding safety and disturbance that future guests may want to consider.
3 Star
While the location and pricing received favorable mentions, other facilities like the fitness room and hot tub drew some concerns. Additionally, issues like door locks malfunctioning and occasional room cleanliness problems stirred dissatisfaction among a few guests. Despite these drawbacks, Millennium Durham's spacious surroundings were noted as beautiful but underutilized, signaling potential for a better stay experience if improvements are made.
Overall, Millennium Durham is seen as a good value for those seeking a practical and budget-friendly stay near Duke University with some room for enhancement in terms of facilities and upkeep.
Business
Accessible
However, some challenges were noted. The elevator was broken on one side, creating difficulties for those dependent on it and there was no elevator access directly from the parking lot. The absence of wheelchair facilities and felt paving in common areas, combined with issues in elevator floor transitions, posed additional hurdles, especially for the elderly and wheelchair users. Clear directional signage to the main lobby was lacking, complicating navigation within the hotel. Some guests also faced issues with their pre-booked accommodations for handicap assistance not being available upon arrival.
In summary, while Millennium Durham provides some key accessibility features, it has several areas that require attention to ensure a more inclusive experience for all guests.
Indoor Pool
Yes, Millennium Durham has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Millennium Durham.
Yes, Millennium Durham welcomes dogs.
No, parking facilities aren't available at Millennium Durham.
Yes, Millennium Durham has a gym.
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