Sonesta Select Durham Research Triangle Park
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Summary of reviewsSonesta Select Durham Research Triangle Park enjoys a fantastic location, offering easy access to major routes, universities such as Duke and North Carolina Central University and prominent areas including Durham and UNC-Chapel Hill. Its proximity to essential amenities like restaurants, supermarkets and shopping centers is highly appreciated, along with the convenience of being near the airport and Research Triangle Park. The ample parking and safe, quiet environment add to the overall positive experience of the hotel.
Guests generally find the rooms spacious, clean and comfortable, often mentioning the cozy beds and user-friendly air conditioning controls. While there are some complaints about smoke smells and occasional maintenance issues, the majority of reviews commend the cleanliness and functionality of the accommodations with many appreciating the tidy premises and well-maintained public areas.
The professionalism and friendliness of the staff are major highlights with numerous mentions of courteous and helpful reception personnel. The management team is also frequently praised for their efforts in resolving issues promptly, contributing significantly to the positive guest experience.
Although the breakfast situation has been a point of disappointment due to its unavailability despite being advertised, other aspects like clean rooms and comfortable beds help mitigate this shortcoming. Similarly, the WiFi experience varies with some guests finding it reliable while others face intermittent connectivity issues.
Families find the hotel welcoming with spacious rooms geared towards comfort and privacy, even though the pool's frequent unavailability due to permits or inspections is a letdown. Business travelers benefit from well-appointed meeting spaces and a convenient location, enhancing their stay.
The hotel maintains a decent standard, providing great value with its three-star accommodations, which appeal to budget-conscious travelers. It is also accessible with features catering to guests with disabilities and a pet-friendly policy adding to its versatility. While the pool and occasional noise issues might need addressing, overall, Sonesta Select Durham Research Triangle Park ensures a pleasant stay for a wide range of guests.
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Guests generally find the rooms spacious, clean and comfortable, often mentioning the cozy beds and user-friendly air conditioning controls. While there are some complaints about smoke smells and occasional maintenance issues, the majority of reviews commend the cleanliness and functionality of the accommodations with many appreciating the tidy premises and well-maintained public areas.
The professionalism and friendliness of the staff are major highlights with numerous mentions of courteous and helpful reception personnel. The management team is also frequently praised for their efforts in resolving issues promptly, contributing significantly to the positive guest experience.
Although the breakfast situation has been a point of disappointment due to its unavailability despite being advertised, other aspects like clean rooms and comfortable beds help mitigate this shortcoming. Similarly, the WiFi experience varies with some guests finding it reliable while others face intermittent connectivity issues.
Families find the hotel welcoming with spacious rooms geared towards comfort and privacy, even though the pool's frequent unavailability due to permits or inspections is a letdown. Business travelers benefit from well-appointed meeting spaces and a convenient location, enhancing their stay.
The hotel maintains a decent standard, providing great value with its three-star accommodations, which appeal to budget-conscious travelers. It is also accessible with features catering to guests with disabilities and a pet-friendly policy adding to its versatility. While the pool and occasional noise issues might need addressing, overall, Sonesta Select Durham Research Triangle Park ensures a pleasant stay for a wide range of guests.
Dog Friendly Hotel
This hotel is known for being pet-friendly and providing a comfortable environment for both guests and their dogs. It's a reliable option in the Research Triangle Park area.
Hotel with Swimming Pool
This hotel is a frequently booked option with pool facilities, suitable for travelers in the Research Triangle Park area.
Outdoor Pool
Hotel with Parking
This hotel offers free parking. This is a significant advantage for guests visiting the Research Triangle Park area.
3-Star Hotel
Offers comfortable accommodations with essential amenities, including a fitness center and outdoor pool. It provides a convenient location for exploring the Research Triangle Park area.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor swimming pool. It provides a pleasant area for guests to swim and relax outdoors, adding to the recreational options available at the property.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Sonesta Select Durham Research Triangle Park boasts an enviable location that consistently garners positive feedback from guests. Positioned conveniently right off the highway and centrally within the Triangle area, it's easy to access major routes and numerous nearby attractions. Not only is it in close proximity to Duke University and North Carolina Central University, but it also offers easy access to Durham, UNC-Chapel Hill and various significant events.
Guests appreciate the quiet, cozy atmosphere despite being tucked near essential amenities like restaurants, supermarkets, shopping centers and gas stations. The hotel’s closeness to the airport and the Research Triangle Park further adds to the convenience, making it a preferred choice for business and leisure travelers alike.
Ample parking and a safe environment are reassuring details noted by many. The hotel hits the mark on practicality and comfort with well-maintained facilities and rooms that ensure a restful stay. Overall, the Sonesta Select receives commendations for location, ease of access and the surrounding options for dining and shopping, making it a valuable choice for any traveler’s itinerary.
The breakfast experience at the Sonesta Select Durham Research Triangle Park appears to have been a significant point of contention among guests. Despite being advertised during booking, many guests noted the complete absence of breakfast offerings, which included no complimentary breakfast, continental breakfast or paid options. The only consistent morning refreshment provided was coffee, though there were instances where guests found no fresh coffee or creamers available.
The lack of breakfast seemed to surprise several visitors, leading to disappointment especially since some had made reservations under the impression that breakfast was included. Miscommunication about breakfast availability appeared to have been further exacerbated by the information on various booking platforms, contradicting the actual services provided.
While other aspects of the hotel experience, such as the clean rooms, comfortable beds and convenient location, were appreciated by guests, the unavailability of breakfast proved to be a notable drawback. The absence of clear communication regarding breakfast offerings and other amenities only added to the overall dissatisfaction for many visitors.
At Sonesta Select Durham Research Triangle Park, guests appreciate the comfort and cleanliness of the rooms, which are often described as spacious and well-maintained. Many reviewers noted that the rooms were quiet, cozy and free of bugs with comfortable beds and pillows. The furniture in the rooms received some praise and several guests enjoyed having balconies.
However, the hotel does have its share of drawbacks. A recurring issue mentioned is the lingering smell of smoke in some rooms. Additionally, maintenance problems such as burned-out light bulbs, faulty outlets and slow bathtub drainage were reported. Some guests also mentioned stained carpets and sofas and a few rooms seemed to be outdated and in need of renovation. Despite these issues, the majority of guests found the rooms to be clean and pleasant overall.
The hotel premises, including the parking lot and lobby, were frequently described as clean and tidy. Guests highlighted the user-friendly air conditioning controls and found the overall layout of the rooms to be functional. While some rooms were described as small, others were noted to be particularly spacious and even included some unique setups compared to other hotels.
Overall, the hotel appears to deliver a comfortable stay with some room for improvement in maintenance and updates. The excellent cleanliness and spaciousness of the rooms were often standout points for those who stayed there.
Guest reviews of Sonesta Select Durham Research Triangle Park reflect mixed opinions about the beds. Many guests found the beds to be very comfortable, highlighting clean and cozy beds, particularly the king-sized options which were praised for their softness and comfort level. Comments such as comfy beds and comfortable pillows were frequent and a few reviewers even rated the bed experience highly.
However, not all feedback was positive. Several guests reported issues such as beds being too hard or uncomfortable with some describing their mattresses as hard as a rock or lumpy. A few reviews mentioned that beds had issues like broken springs or causing allergies. Additionally, some guests pointed out smaller beds or discrepancies in bed types compared to what was reserved, such as getting full beds instead of queen beds.
In summary, while a good number of guests enjoyed comfortable and clean beds at Sonesta Select Durham Research Triangle Park, there were notable concerns regarding bed comfort and discrepancies that future guests may want to consider.
Sonesta Select Durham Research Triangle Park has garnered notable praise for its overall cleanliness with many guests describing the property, rooms and public areas as clean, well-managed and welcoming. The frequent mention of clean, comfortable rooms and an upscale quality feel contributes to the hotel's appeal. Several reviewers point out the light, airy and fresh atmosphere upon entering their rooms, making for a pleasant stay.
However, the feedback isn't universally positive. Some guests noted areas for improvement, including musty carpets, occasional smells in the rooms and hallways and isolated incidents of hair or stains on bedding and in bathrooms. Despite these issues, the majority of reviews emphasize a high standard of cleanliness with comments like "exceptionally clean" highlighting the hotel's commitment to maintaining a tidy environment. The property itself is described as cozy and pleasant with many guests approving the hotel's management and the professionalism of the staff.
While housekeeping and room sanitation received mixed feedback, the consensus leans towards a positive experience with many guests acknowledging the hotel's consistent efforts to provide a clean and comfortable stay. The combination of cleanliness, a welcoming atmosphere and helpful staff makes Sonesta Select Durham a notable option for travelers visiting the Research Triangle Park area.
The Sonesta Select Durham Research Triangle Park is known for its exceptional staff, who receive abundant praise for their friendliness and helpfulness. Guests consistently highlight the courteous and professional demeanor of the reception team with individuals such as Frank, Sanjay and Joe the GM frequently mentioned for their accommodating and kind service. Front desk interactions are often noted for being pleasant and welcoming, contributing positively to the overall guest experience.
Despite the occasional complaint about specific incidents, the majority of feedback underscores the staff’s dedication to customer service, describing them as fantastic, superb and consistently willing to assist. The hotel management is also commended for stepping in and resolving issues, ensuring guests feel supported during their stay.
Professionalism and a friendly demeanor are recurring themes with guests appreciating the staff’s effort to maintain a clean and inviting environment. The overall guest sentiment leans towards a positive and memorable experience, largely thanks to the hardworking and amiable hotel staff.
Sonesta Select Durham Research Triangle Park provides a mixed experience when it comes to their WiFi service. Guests have noted both positive and negative aspects in their reviews. On the upside, some have mentioned that the WiFi worked very well with no issues and that they experienced a secure connection, which implies a satisfactory experience for those needing reliable internet access. Additionally, the check-in process has been highlighted as swift and professional.
However, there are several concerns that have been frequently pointed out. Some guests were unable to sign in or experienced the internet going in and out, leading to intermittent service. There were also mentions of having to use an open network and issues with obtaining the WiFi password. The lack of a secure network was a notable point of dissatisfaction for some. Therefore, while some guests found the internet service commendable, others encountered significant problems that could affect their overall stay, particularly for those relying heavily on the internet.
The Sonesta Select Durham Research Triangle Park receives high marks for its beautiful cleaning service and inviting swimming pool. However, guests frequently express disappointment as the pool often isn't open, attributing this to issues such as awaiting permits or inspections. Several families highlight their kids' excitement being dampened by the closed pool. Despite its potential to be a great feature, the pool's unavailability is a recurring topic in reviews.
Families visiting the Sonesta Select Durham Research Triangle Park often appreciate the hotel's family-friendly environment. Guests have highlighted the ample space available in the family rooms with separate beds for kids and a layout that provides comfort and privacy for everyone. The family suites come equipped with large beds for children and a useful kitchen setup, making it easier for families to settle in.
The spacious and clean rooms are a major plus, as families find the layout very suitable for their needs. Full cable service is a bonus, keeping children entertained during the stay. Although some guests noted issues such as the pool being closed, the overall response indicates that the hotel accommodates families well with a friendly atmosphere and thoughtful room designs.
While the hotel generally receives high marks for its family-oriented facilities, there have been a few concerns about noise from adjacent rooms and occasional cleanliness issues. However, the positive aspects, like the "fabulous" family room layout and the "awesome" space for kids, seem to outweigh these drawbacks.
Sonesta Select Durham Research Triangle Park offers a consistently three-star experience, providing great value for its price. Guests appreciate the clean rooms and comfortable beds and pillows, which are described as ample for the cost. While the hotel maintains standard three-star quality, some aspects reveal its age and lack of recent improvements. Despite this, visitors frequently return, expressing their enjoyment of the stay and recommending the hotel overall. The absence of certain amenities, such as a microwave in the rooms, is noted but does not significantly detract from the overall positive experience. The cleanliness and comfort of the accommodations are highlighted as strong points, solidifying this hotel as a decent choice for budget-conscious travelers.
Sonesta Select Durham Research Triangle Park offers a range of excellent facilities tailored for business travelers. The hotel's business suites and conference rooms provide a professional environment conducive to work, while the boardroom is well-suited for meetings. Guests have noted the convenience of the location, adding to the appeal for those on business trips. With well-appointed business rooms and meeting spaces, the hotel caters effectively to the needs of professionals and corporate stays.
Sonesta Select Durham Research Triangle Park presents itself as a generally accessible hotel, offering features that cater well to guests with disabilities. The hotel is very accessible and accommodates assistance dogs, including guide dogs, which can be a crucial aspect for many travelers.
Accessible rooms are highlighted as well laid out and the accommodations deemed adequate for guests with mobility issues. Guests mentioned that the first floor is particularly convenient and some rooms are specifically designed as handicap rooms. The front door of the hotel is accessible, facilitating ease of entry and exit.
Despite a few challenges, like limited luggage carts and a broken ice machine, the overall experience at Sonesta Select Durham is deemed decent and the staff is described as helpful and good workers, which adds to the positive stay. The hotel also has a pet-friendly policy, which can be convenient for travelers with service animals.
The Sonesta Select Durham Research Triangle Park has garnered praise for its appealing facilities and amenities catering specifically to honeymooners. Visitors have highlighted the romantic ambiance and thoughtful suite selections as standout features. The hotel offers a variety of spacious and sizable honeymoon rooms that provide a comfortable and intimate setting, perfect for newlyweds. Guests appreciated the special touches in the honeymoon suites, which enhanced the overall romantic experience. Overall, the positive feedback underscores the hotel’s commitment to making honeymoons memorable and special for couples.
The Sonesta Select Durham Research Triangle Park stands out for its welcoming attitude towards pets, especially dogs. Many reviews highlight its pet-friendly policies, reasonable pricing for pets and available dog-friendly areas, making it an accommodating choice for pet owners. Guests frequently praise the hotel for allowing dogs and providing a spacious environment for pets. There is, however, a $75 dog fee that some guests find excessive. Despite minor issues like rowdiness in the parking lot and occasional stains, the hotel's overall pet-friendly amenities are appreciated, creating a positive experience for both pets and their owners.
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Location
Guests appreciate the quiet, cozy atmosphere despite being tucked near essential amenities like restaurants, supermarkets, shopping centers and gas stations. The hotel’s closeness to the airport and the Research Triangle Park further adds to the convenience, making it a preferred choice for business and leisure travelers alike.
Ample parking and a safe environment are reassuring details noted by many. The hotel hits the mark on practicality and comfort with well-maintained facilities and rooms that ensure a restful stay. Overall, the Sonesta Select receives commendations for location, ease of access and the surrounding options for dining and shopping, making it a valuable choice for any traveler’s itinerary.
Breakfast
The lack of breakfast seemed to surprise several visitors, leading to disappointment especially since some had made reservations under the impression that breakfast was included. Miscommunication about breakfast availability appeared to have been further exacerbated by the information on various booking platforms, contradicting the actual services provided.
While other aspects of the hotel experience, such as the clean rooms, comfortable beds and convenient location, were appreciated by guests, the unavailability of breakfast proved to be a notable drawback. The absence of clear communication regarding breakfast offerings and other amenities only added to the overall dissatisfaction for many visitors.
Rooms
However, the hotel does have its share of drawbacks. A recurring issue mentioned is the lingering smell of smoke in some rooms. Additionally, maintenance problems such as burned-out light bulbs, faulty outlets and slow bathtub drainage were reported. Some guests also mentioned stained carpets and sofas and a few rooms seemed to be outdated and in need of renovation. Despite these issues, the majority of guests found the rooms to be clean and pleasant overall.
The hotel premises, including the parking lot and lobby, were frequently described as clean and tidy. Guests highlighted the user-friendly air conditioning controls and found the overall layout of the rooms to be functional. While some rooms were described as small, others were noted to be particularly spacious and even included some unique setups compared to other hotels.
Overall, the hotel appears to deliver a comfortable stay with some room for improvement in maintenance and updates. The excellent cleanliness and spaciousness of the rooms were often standout points for those who stayed there.
Beds
However, not all feedback was positive. Several guests reported issues such as beds being too hard or uncomfortable with some describing their mattresses as hard as a rock or lumpy. A few reviews mentioned that beds had issues like broken springs or causing allergies. Additionally, some guests pointed out smaller beds or discrepancies in bed types compared to what was reserved, such as getting full beds instead of queen beds.
In summary, while a good number of guests enjoyed comfortable and clean beds at Sonesta Select Durham Research Triangle Park, there were notable concerns regarding bed comfort and discrepancies that future guests may want to consider.
Cleanliness
However, the feedback isn't universally positive. Some guests noted areas for improvement, including musty carpets, occasional smells in the rooms and hallways and isolated incidents of hair or stains on bedding and in bathrooms. Despite these issues, the majority of reviews emphasize a high standard of cleanliness with comments like "exceptionally clean" highlighting the hotel's commitment to maintaining a tidy environment. The property itself is described as cozy and pleasant with many guests approving the hotel's management and the professionalism of the staff.
While housekeeping and room sanitation received mixed feedback, the consensus leans towards a positive experience with many guests acknowledging the hotel's consistent efforts to provide a clean and comfortable stay. The combination of cleanliness, a welcoming atmosphere and helpful staff makes Sonesta Select Durham a notable option for travelers visiting the Research Triangle Park area.
Staff
Despite the occasional complaint about specific incidents, the majority of feedback underscores the staff’s dedication to customer service, describing them as fantastic, superb and consistently willing to assist. The hotel management is also commended for stepping in and resolving issues, ensuring guests feel supported during their stay.
Professionalism and a friendly demeanor are recurring themes with guests appreciating the staff’s effort to maintain a clean and inviting environment. The overall guest sentiment leans towards a positive and memorable experience, largely thanks to the hardworking and amiable hotel staff.
Wi-Fi
However, there are several concerns that have been frequently pointed out. Some guests were unable to sign in or experienced the internet going in and out, leading to intermittent service. There were also mentions of having to use an open network and issues with obtaining the WiFi password. The lack of a secure network was a notable point of dissatisfaction for some. Therefore, while some guests found the internet service commendable, others encountered significant problems that could affect their overall stay, particularly for those relying heavily on the internet.
Pool
Family
The spacious and clean rooms are a major plus, as families find the layout very suitable for their needs. Full cable service is a bonus, keeping children entertained during the stay. Although some guests noted issues such as the pool being closed, the overall response indicates that the hotel accommodates families well with a friendly atmosphere and thoughtful room designs.
While the hotel generally receives high marks for its family-oriented facilities, there have been a few concerns about noise from adjacent rooms and occasional cleanliness issues. However, the positive aspects, like the "fabulous" family room layout and the "awesome" space for kids, seem to outweigh these drawbacks.
3 Star
Business
Accessible
Accessible rooms are highlighted as well laid out and the accommodations deemed adequate for guests with mobility issues. Guests mentioned that the first floor is particularly convenient and some rooms are specifically designed as handicap rooms. The front door of the hotel is accessible, facilitating ease of entry and exit.
Despite a few challenges, like limited luggage carts and a broken ice machine, the overall experience at Sonesta Select Durham is deemed decent and the staff is described as helpful and good workers, which adds to the positive stay. The hotel also has a pet-friendly policy, which can be convenient for travelers with service animals.
Honeymoon
Dog Friendly
Yes, Sonesta Select Durham Research Triangle Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sonesta Select Durham Research Triangle Park.
Yes, Sonesta Select Durham Research Triangle Park welcomes dogs.
Yes, parking facilities are available at Sonesta Select Durham Research Triangle Park.
Yes, Sonesta Select Durham Research Triangle Park has a gym.
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