University Inn Duke

Durham 36.00947700, -78.93610800 , 502 Elf Street (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe University Inn Duke garners consistently positive reviews for its exceptional location, especially for visitors engaged with Duke University and its medical facilities. Situated just steps away from Duke University Hospital, the VA Medical Center, and the Duke Cancer Center, the Inn offers remarkable convenience, making it an ideal choice for patients, families, and academic visitors.

Guests notably praise the clean and spacious rooms, focusing on their comfort, modern furnishings, and excellent value for money. The rooms are equipped with microwaves, refrigerators, recliners, and are lauded for their remarkable cleanliness, akin to hospital-grade standards. Despite being described as a no-frills establishment, the Inn excels in offering superb comfort, whether it's the well-maintained environment, comfortable beds, or the quiet ambiance. Any minor issues, like occasional noise from the air conditioner, are outweighed by the abundant positives.

The staff at the University Inn Duke are repeatedly commended for their friendliness, professionalism, and helpfulness, contributing significantly to a welcoming atmosphere. Their dedication to customer service enhances the overall stay, ensuring guests feel valued and cared for from check-in to check-out. Notably, the complimentary shuttle service adds to the convenience, providing reliable and efficient transportation to local attractions and medical appointments.

The breakfast service receives mixed reviews, with some guests appreciating the continental offerings and coffee as a pleasant start to the day, while others note the absence of a complimentary breakfast and limited variety. However, the strategic location and the free shuttle service enhance the guest experience considerably.

Parking facilities earn generally positive feedback for their convenience, though some note the spaces can be tight and limited. Nonetheless, the hotel's excellent shuttle service often alleviates parking challenges, contributing to a hassle-free experience.

In conclusion, the University Inn Duke is consistently praised for its strategic location, outstanding cleanliness, welcoming staff, and comfortable accommodations. Especially suited for those visiting Duke University or its medical centers, the Inn offers excellent value for money, making it a reliable choice for both leisure and health-related stays.
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Hotel with Parking
This hotel provides parking facilities. Its location near Duke University is ideal for visitors to the university and medical center.

Accessible Hotel
University Inn Duke is listed as Handicap Accessible and provides facilities for disabled guests.

Hotel for Honeymoon

3-Star Hotel

Room Types
King Room This room features a microwave, seating area, and small refrigerator.

Queen Room with Two Queen Beds This room features a microwave, seating area, and small refrigerator.

Queen Suite This room includes a seating area with a sofa, a wet bar with a microwave, refrigerator and a dining area.

Junior Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This suite is air-conditioned and features a flat-screen TV with cable channels, a seating area, a sofa and heating. The unit offers 2 beds.

Guest Reviews
8.6
Very Good
Location
The University Inn Duke is lauded for its exceptional location, particularly for visitors with engagements at Duke University or its affiliated medical centers. Situated just steps away from Duke University Hospital, the Inn provides guests with the convenience of walkable access to the medical facilities, making it an ideal choice for patients and their families. The proximity to the hospital, the VA Medical Center, and the Duke Cancer Center consistently receives praise, making it not only a functional stay for appointments but also a practical base for families supporting loved ones undergoing treatment. The property is further complemented by clean and spacious rooms, friendly staff, and secure on-site parking. Its strategic location also allows for easy access to the campus, the gardens, and nearby Durham attractions, ensuring convenience and comfort for a variety of visitors.

Breakfast
University Inn Duke offers a breakfast experience that has received mixed feedback from guests. Those who enjoyed it appreciated the continental breakfast with items like fruit, pastries, and beverages. Some guests found the breakfast to be a convenient and pleasant start to their day, with a nice variety and plenty to go around. The inclusion of breakfast and coffee in the morning was seen as a valuable perk that paired well with the hotel's excellent location close to Duke University and its free shuttle service.

However, some guests noted the absence of a complimentary breakfast, finding the options limited and prices relatively high for additional breakfast items. While breakfast was not typically included for all visitors, a modest selection, such as cereal, was available for purchase. Despite these varied experiences, the presence of a nice little breakfast and free coffee in the lobby provided a satisfactory morning option for many guests.

Rooms
Nestled conveniently near Duke University and its hospital, University Inn Duke offers guests a mix of comfort and value that is hard to beat. The hotel rooms are consistently praised for their remarkable spaciousness, providing ample room to relax or work, and feature a range of amenities such as microwaves, refrigerators, recliners, and seating areas. Cleanliness is a standout characteristic, with guests frequently highlighting how well-maintained the rooms are. This attention to detail extends to the beds, which are described as very comfortable, ensuring a restful night's sleep.

While the property isn't a bastion of luxury, it excels by offering excellent value for money. Many reviews praise the friendly and helpful staff, enhancing the overall welcoming environment of the hotel. The location is another strong point, situated perfectly for those visiting Duke facilities, whether for academic, medical, or leisure purposes, and the convenience of nearby parking adds to the stress-free experience.

In terms of design, the rooms are nicely furnished, modern, and up-to-date, which further contributes to the overall comfort and ease of stay. Despite some minor issues like a noisy air conditioner or somewhat cramped bathroom space, the consensus is largely positive. With a combination of large rooms, superb cleanliness, and a strategic location, University Inn Duke makes for an excellent base when visiting the area.

Beds
Nestled within the charming surroundings of University Inn Duke, guests can experience exemplary comfort thanks to the well-regarded beds. Travelers widely praise the beds for their exceptional comfort, with many describing them as firmly supportive and complemented by good quality pillows. The consistency in positive feedback highlights that whether seeking a restful night's sleep or a rejuvenating afternoon nap, guests will find the hotel’s beds up to the task. Visitors frequently emphasize the beds' ability to provide a relaxing haven, acknowledging their comfort and quality as key components of their stay. Even in instances where room amenities might require updates, guests consistently report satisfaction with the bed's comfort, contributing to an overall positive accommodation experience.

Cleanliness
Nestled near the Duke University and Duke Medical Center, the University Inn Duke offers travelers an exceptionally clean and spacious environment, ideal for short stays or medical visits. Reviews consistently highlight the immaculate condition of the rooms, which are described as hospital-grade clean and generously spacious. The hotel’s facilities are well-maintained, boasting a fresh and modern appearance with features like "faux" wood floors, enhancing the overall aesthetic. Guests appreciate the quiet ambiance, comfortable beds, and efficient room service that ensures rooms are refreshed daily.

Visitors frequently mention the friendly and accommodating staff, who contribute significantly to a welcoming atmosphere. Additionally, the availability of a shuttle service to nearby medical facilities and its convenient location add to the appeal, making it a preferred choice for those with appointments at Duke Hospital.

Despite its functional, no-frills approach, guests find excellent value for money at the University Inn Duke, further enriched by the property’s cleanliness and prime location. Whether traveling for leisure or health reasons, guests leave impressed with the consistently high standards of hygiene and service, ensuring they would choose to stay at this hotel again.

Staff
The staff at University Inn Duke is consistently praised for their friendliness, professionalism, and remarkable helpfulness. Guests frequently highlight their positive interactions with both the front desk staff and the shuttle drivers, who go out of their way to ensure a pleasant stay. Whether providing directions, making reservations, or simply offering a warm welcome, each team member contributes to an exceptional guest experience. Personal touches, such as calling guests when their room is ready, are common, ensuring that visitors feel valued and cared for throughout their stay. The efficient and courteous demeanor of the staff leaves a lasting impression, creating an atmosphere of reliable service and sincere hospitality. Overall, the staff’s dedication to guest satisfaction is a standout aspect of staying at University Inn Duke.

Wi-Fi
The University Inn Duke offers a convenient and comfortable stay for visitors, particularly those with business or personal ties to Duke University or its medical facilities. Its strategic location is a key advantage, situated a mere 2.5 miles from downtown Durham and a stone’s throw away from hospital facilities, making it an ideal choice for families or patients receiving treatment at Duke. What stands out is the hotel's complimentary shuttle service, recognized for its reliability and courtesy, which provides easy and efficient transportation to local destinations, including direct drop-offs at hospital entrances.

While the facility itself is noted for its modernity, cleanliness, and affordability, guests have suggested improvements to the existing WiFi service to enhance connectivity. Nevertheless, the overall experience is strengthened by the friendly atmosphere and helpful staff, making it a decent choice for those visiting the area.

Parking
The parking situation at University Inn Duke generally receives positive feedback from guests, with many highlighting its convenience and proximity to the hotel. Parking is provided on-site and included with the stay, making it an attractive option for travelers looking for hassle-free parking arrangements. The parking area is described as well-lit and safe, adding a sense of security for guests.

However, some reviews suggest that parking spaces can be tight, narrow, and limited in number, which might require careful maneuvering, especially during peak times. Despite this, many found that the parking arrangement did not pose significant problems, as the hotel compensates with a free shuttle service covering a three-mile radius, facilitating easy transportation to nearby areas like clinics and hospitals. This shuttle service is praised as excellent by guests, enhancing the overall convenience of staying at the hotel. With free parking and the option to leave the car during appointments, it remains a practical choice for those visiting the local area.

3 Star
University Inn Duke stands out as a practical and convenient choice for visitors, particularly those with engagements at Duke Medical Facilities. A notable highlight is its free shuttle service to nearby locations on weekdays, enhancing accessibility for guests without their own transportation. Reviews consistently mention the hotel's clean and recently renovated rooms, paired with helpful staff who contribute to a welcoming atmosphere. Many guests appreciate the excellent value for money, with affordably priced stays often inclusive of breakfast. Its prime location and fair pricing make it one of the most economical lodging options near Duke, inviting repeat visits from satisfied customers. Though the absence of an in-room coffee maker was a minor inconvenience for some, the overall experience remains favorable for those seeking a comfortable and budget-friendly stay.


No, University Inn Duke doesn't have any pool.

No, a spa isn't available at University Inn Duke.

No, University Inn Duke doesn't allow dogs.

Yes, parking facilities are available at University Inn Duke.

No, University Inn Duke doesn't have a gym.

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