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Summary of reviewsHotel Cascade Superior is widely praised for its exceptional location and excellence in various amenities, making it a favored choice among travelers. Situated in the heart of Düsseldorf, Pempelfort, the hotel is ideally positioned within walking distance to the old town and close to both the subway and train stations. The proximity to the Rhine, shopping areas and public transport links adds to its appeal. Despite being on a busier street, the neighborhood offers a tranquil environment and easy access to key destinations such as the city center, fairgrounds and Merkur Arena.
The breakfast at Hotel Cascade Superior consistently exceeds guest expectations with its extensive and varied offerings. The buffet is abundant and meticulously arranged with high-quality and fresh food. Many enjoy the option of dining outside in the terrace or courtyard during nice weather. The friendly and accommodating breakfast staff further enhance the dining experience, often being compared to a 5-star hotel's breakfast service.
Guests also commend the spaciousness and cleanliness of the rooms. The accommodations are described as large, well-lit and comfortable with peaceful rooms facing the courtyard being especially favored. Although some reviews point out outdated décor and small bathrooms, the overall feedback emphasizes comfort, cleanliness and the cozy ambiance of the hotel. Occasional issues like noise from street-facing rooms and minor maintenance problems are noted but do not overshadow the positive aspects.
Cleanliness throughout the hotel is frequently highlighted with guests appreciating the high standards maintained in both rooms and common areas. The thoughtful touches like disposable slippers and the tastefully done décor enhance the overall pleasant ambiance. The entire property reflects a well-organized and tidy state, contributing to a cozy and warm environment.
The staff at Hotel Cascade Superior stand out for their friendliness and helpfulness, consistently creating a warm and welcoming atmosphere. Guests praise the reception personnel for their accommodating nature and the breakfast staff for their attentiveness. The hotel's leadership also receives commendations for their exceptional demeanor, ensuring that guests feel valued and well taken care of throughout their stay.
Regarding the beds, opinions are mixed. Many visitors find the beds very comfortable with good mattresses that contribute to a restful night's sleep. However, some guests report that the mattresses are too soft and possibly worn out, which affects their comfort. Pillows have also received critique from certain quarters for lacking quality.
In conclusion, Hotel Cascade Superior offers a superb mix of location, excellent breakfast, spacious and clean accommodations and outstanding staff. While there are some areas for improvement, the overall positive reviews highlight it as a solid choice for travelers seeking comfort, convenience and a welcoming stay in Düsseldorf. Show more
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Categories
Hotel with Free Wi-Fi
Hotel Cascade Superior provides guests with free Wi-Fi.
Hotel for Adults Only
Provides superior accommodations and a relaxing atmosphere in Düsseldorf. Offers a comfortable and upscale experience for discerning adult travelers.
3-Star Hotel
Hotel Cascade Superior provides a comfortable stay with well-maintained rooms. Its location offers a balance of tranquility and accessibility to Düsseldorf's attractions.
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Single RoomWarmly decorated room with a flat-screen TV, a minibar and a private bathroom.
Double RoomWarmly decorated room with a flat-screen TV, a minibar and a private bathroom.
Quiet Comfort Single RoomThis single room has a seating area, minibar and cable TV. This room is also located next to the courtyard.
Quiet Comfort Double RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room offers soundproof walls, a minibar, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Cascade Superior boasts an extraordinary location that stands out among its many positive reviews. Nestled within walking distance to the old town and conveniently close to both the subway and the train station, guests find it an effortless base for excursions. Proximity to the Rhine and its park, just a few minutes away, enhances the appeal for those who enjoy riverside strolls.
The neighborhood blends tranquility with accessibility, offering a quiet environment near local shopping areas. Public transport links are excellent with U-Bahn stations just around the corner, making it easy to reach key destinations such as the city center, the fairgrounds and the Merkur Arena.
Guests appreciate the hotel's central position in a pleasant area of Düsseldorf, Pempelfort, which is also handy for the airport. Cleanliness and spacious rooms complement the ideal location, while the beautifully designed courtyard provides a serene spot for relaxation. Despite its placement on a busier street, the overall advantages of the location make it highly recommended for short stays and city visits.
Breakfast
Guests have overwhelmingly positive impressions of the breakfast at Hotel Cascade Superior. The offerings are described as extensive and varied with a rich selection that caters to a wide range of tastes. Guests appreciated the abundance of delicious options and highlighted the high quality and freshness of the food. Many reviewers also cherished the opportunity to dine outside on the terrace or in the courtyard on nice weather days.
The breakfast buffet is praised for its abundance, being plentiful and arranged with great attention to detail. The friendly and helpful staff contribute to a pleasant dining experience, often going above and beyond to accommodate guests. Some reviews liken the breakfast quality to that of a 5-star hotel and despite the wide variety already available, a few guests expressed a desire for even more variety.
Overall, the breakfast at Hotel Cascade Superior seems to consistently exceed guest expectations with its diverse and delicious offerings.
Rooms
Hotel Cascade Superior's rooms receive consistent praise for their spaciousness and cleanliness. Guests appreciate the large, well-lit rooms, often highlighting comfortable furnishings and excellent showers. Quiet rooms facing the courtyard are especially favored, offering peaceful stays. The hotel itself is described as cozy, well-organized and equipped with friendly staff, bolstered by a satisfying breakfast and a pleasant courtyard for outdoor dining.
Despite these strengths, some areas need attention. Reviews mention outdated decor and small bathrooms, which may be cramped for larger guests. Noise can be an issue for rooms facing the street and occasional maintenance issues, such as non-darkening windows and partially functional showers, have been reported. Nonetheless, the majority of feedback emphasizes the overall comfort, cleanliness and spaciousness of the accommodations, making it a solid choice for travelers.
Beds
Nestled within the serene locale of Hotel Cascade Superior, there is a noticeable divide when it comes to the comfort of the beds. Many guests have sung praises for the very comfortable beds, citing good mattresses and a very quiet atmosphere at night that fosters a restful sleep. The bedding has also received commendations for adding an extra layer of comfort, making the beds an excellent highlight of the stay for some.
However, there are remarks indicating a more mixed experience. Several reviews mention that the mattresses are very soft with a recurring suggestion that they might be a bit worn out or too old. This extra softness has been a point of contention for those who prefer firmer support, often leading to comments about uncomfortable beds. The pillows also did not escape scrutiny, as some guests found them lacking in quality.
Overall, while many found the beds at Hotel Cascade Superior to be a delightful aspect of their stay, others felt improvements are needed for a uniformly comfortable experience.
Cleanliness
Hotel Cascade Superior receives strong praise for its impeccable cleanliness and neatness. Guests frequently highlight the hotel's well-maintained and tidy state with high standards of cleanliness evident throughout the property. Rooms and bathrooms are noted for being very clean, large and well-organized, often accompanied by thoughtful touches like disposable slippers. The hotel’s decor is tastefully done, adding to the overall pleasant ambiance.
Visitors consistently describe the staff as very friendly and helpful, contributing positively to their stay. The high level of service is complemented by an equally commendable breakfast that leaves little to be desired. While the hotel offers modern cleanliness and decor, a few guests mentioned that the shower facilities could benefit from an update.
The building's cleanliness extends beyond the rooms, resonating through the entire hotel. Nestled in a good location, Hotel Cascade Superior combines excellent services with a cozy and warm environment, making it an attractive option for travelers seeking comfort and cleanliness.
Staff
Hotel Cascade Superior is often praised for its outstanding staff. Guests consistently describe the team as very friendly, always helpful and attentive, making the hotel a warm and welcoming place to stay. The reception staff, in particular, receives high marks for their friendliness and helpfulness. Many guests also highlight the accommodating nature of the staff, noting their willingness to go above and beyond to assist with any needs.
In the breakfast area, the staff's attentiveness and helpfulness are frequently mentioned, contributing to the overall positive dining experience. The hotel's leadership also stands out with the boss being lauded for their exceptional friendliness and accommodating demeanor.
Overall, the staff at Hotel Cascade Superior is characterized by their kindness, care and consistent efforts to ensure cleanliness and guest satisfaction, creating a pleasant and inviting atmosphere for all visitors.
No, Hotel Cascade Superior doesn't have any pool.
No, a spa isn't available at Hotel Cascade Superior.
No, Hotel Cascade Superior doesn't allow dogs.
No, parking facilities aren't available at Hotel Cascade Superior.