ibis Hotel Düsseldorf Hauptbahnhof

Dusseldorf 51.22043600, 6.79298900 , Konrad-adenauer-platz 14 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe ibis Hotel Düsseldorf Hauptbahnhof is an excellent choice for travelers, particularly praised for its unbeatable central location. Situated directly within Düsseldorf's main train station, it offers unparalleled convenience for accessing trains, trams, buses and the U-Bahn, making city exploration and airport commutes seamless. Guests value the easy proximity to major city attractions, restaurants, shops and a 24/7 supermarket, all contributing to a stress-free stay.

The hotel's breakfast receives favorable comments for its variety and quality, featuring options like fresh rolls, sausages, cheeses, fruits, scrambled eggs, bacon and a self-serve waffle station. Guests find it delicious and offering good value for money, despite a few suggestions for more innovative and warmer items.

Rooms at the hotel, while small and slightly dated, are clean and functional. Guests appreciate the quiet atmosphere, comfortable beds and effective air conditioning. Occasionally, minor issues like outdated decor and small bathrooms are noted, but the cleanliness and practical layout perform well for short stays. Some rooms show signs of wear and there are periodic complaints about odors and dampness, but overall, the rooms meet basic expectations for comfort and cleanliness.

Cleanliness throughout the hotel is generally strong with well-maintained rooms and common areas. Despite rare mentions of musty smells and aged fittings, the hotel's hygiene standards impress most visitors, contributing to a pleasant and restful environment.

The staff at ibis Hotel Düsseldorf Hauptbahnhof are a significant asset, frequently described as friendly, helpful and accommodating. Their multilingual abilities and professional demeanor enhance guest experiences, ensuring smooth check-ins and attentive service. Although a few reviews mention less enthusiastic interactions, the staff's overall positive impact is clear.

WiFi at the hotel garners mixed reviews with many appreciating its reliability and speed, suitable even for video conferencing. However, some guests experience slower, inconsistent connections, particularly in the lobby area.

For business travelers, the hotel offers practical amenities and a strategic location, ensuring quick access to transportation and airport connectivity. Functional rooms equipped for work, along with a simple but adequate breakfast, make it a reliable choice for efficient business travel.

Accessibility is another highlight with convenient facilities for guests with disabilities, including elevator access and handicap-friendly rooms. The hotel's central location and easy navigation enhance the experience, though room sizes might challenge those needing more space.

In summary, ibis Hotel Düsseldorf Hauptbahnhof stands out for its exceptional location, cleanliness and friendly staff, offering practical and comfortable accommodations ideal for short stays or business trips. Improvements in room amenities and WiFi consistency could enhance guest satisfaction further.
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Room Types
Standard King Room Air-conditioned room with a TV, desk and private bathroom.

Twin Room Air-conditioned room with a TV, desk and private bathroom.

Guest Reviews
7.5
Good
Location
The ibis Hotel Düsseldorf Hauptbahnhof is notably well-placed for both business and leisure travelers looking for convenience and accessibility. Predominantly mentioned throughout guest reviews is the hotel's central location, nestled directly within Düsseldorf's main train station. This prime positioning ensures quick access to all forms of public transportation, including trains, trams, buses and the U-Bahn, making it effortless for guests to travel around the city and beyond.

Guests appreciate the easy connectivity to the airport and various city attractions, highlighting that everything is within walking distance, including the bustling old town and Little Tokyo. Despite being situated in the train station, the hotel surprisingly offers a quiet environment, allowing for restful stays even amidst the city’s hustle and bustle.

The convenience extends to amenities as well with numerous restaurants, shops and a 24/7 supermarket located within the station. This strategic location is a standout feature, facilitating seamless transit for those catching early trains or arriving late at night. The hotel's integration into the main station grants peace of mind and reduces the need for carrying luggage through crowded city streets.

Additionally, the hotel is praised for its clean and comfortable rooms, friendly and accommodating staff and efficient check-in process, making it a practical choice for short stays or layovers. Overall, the ibis Hotel Düsseldorf Hauptbahnhof's unbeatable location, combined with its convenience and serene atmosphere, makes it an ideal hub for travelers passing through Düsseldorf.

Breakfast
The breakfast experience at ibis Hotel Düsseldorf Hauptbahnhof received generally positive feedback from guests. Many highlighted the breakfast as being good with sufficient options that catered to various preferences. Guests appreciated the extensive and plentiful buffet, noting a variety of selections including fresh rolls, sausages, cheeses, fresh fruit, scrambled eggs, bacon and even a self-serve waffle station. The breakfast was frequently described as delicious, tasty and satisfying with some guests highlighting its excellent value for money.

Despite some considering it slightly overpriced, most felt it corresponded well with the mid-range category of the hotel. There was a notable appreciation for the quality and freshness of the ingredients. Moreover, the breakfast room's ambiance and the friendly, accommodating staff added to the positive experience.

However, there were minor criticisms regarding the variety with some guests suggesting that the breakfast could be more innovative and include more warm items. In a few cases, guests mentioned the breakfast was not included in their stay and felt it wasn’t cost-effective.

During the COVID-19 pandemic, the hotel faced some challenges and breakfast service was significantly impacted. Numerous reviews pointed out that breakfast was not available due to restrictions, leading to some disappointment among guests.

In summary, breakfast at ibis Hotel Düsseldorf Hauptbahnhof is generally well-regarded, offering a satisfying and varied start to the day, except for some areas of improvement and a few instances where service disruptions occurred due to external circumstances.

Rooms
The rooms at ibis Hotel Düsseldorf Hauptbahnhof have received mixed reviews from guests with a general consensus that they are functional and clean but somewhat dated and small. Guests appreciated the quiet atmosphere, especially those with rooms facing the inner courtyard, as noise from the nearby train station was minimal. The beds were generally described as comfortable, ensuring a good night's sleep and the air conditioning was noted favorably during hotter days.

While the rooms were clean, many guests mentioned that they were small with cramped bathrooms and outdated decor. Some rooms showed signs of wear and tear, including worn-out carpets and furniture. Functional facilities were appreciated by business travelers, although the absence of certain amenities like refrigerators and sufficient storage was noted.

Cleanliness was a frequent highlight with rooms being tidy and serviceable for short stays. However, occasional complaints arose about room odors, dampness and mold in some bathrooms. Despite these issues, the central location of the hotel and its proximity to transportation hubs made it a convenient choice for many travelers, balancing affordability with essential comfort and cleanliness.

Overall, the rooms meet basic expectations, providing a satisfactory experience for short-term travelers who prioritize location and functionality over luxury and modernity.

Beds
The guest reviews for the beds at ibis Hotel Düsseldorf Hauptbahnhof present a largely positive picture with some limitations. Many guests found the beds to be comfortable and the bedding clean with remarks highlighting very comfortable beds, great mattresses and good pillows. Words like comfortable, cozy and good were frequently mentioned, indicating general satisfaction with the bedding quality.

However, there were also several comments on areas for improvement. Some guests noted that the beds were narrow, particularly for two people and others pointed out that beds could be better in terms of stability, as some felt shaky or easily shifted. A few guests mentioned discomfort due to old or worn-out mattresses with some describing the beds as hard or having springs that could be felt.

While there was praise for the comfort and cleanliness of the bedding, including specific mentions of super comfortable beds and very good pillows, a recurring theme was that the mattresses were due for an upgrade. There were also mentions of small and uncomfortable pillows and some beds were reported as noisy or creaky.

In summary, while the beds at ibis Hotel Düsseldorf Hauptbahnhof generally meet the needs of most guests comfortably, there are notable suggestions for wider, newer and more stable beds along with better pillow options to enhance overall guest satisfaction.

Cleanliness
The cleanliness of the ibis Hotel Düsseldorf Hauptbahnhof garners generally favorable feedback from guests. Most reviews commend the hotel for its clean and comfortable rooms, highlighting the attentive cleaning staff and well-maintained common areas. The spotless rooms are often noted as a significant positive with many guests mentioning that both the rooms and bathrooms are thoroughly cleaned.

Despite the praise, some criticisms surface intermittently, particularly regarding a musty smell in the hallways and older bathroom fittings that could use more thorough cleaning. Occasional remarks about dated furniture and slight odors in the rooms suggest that while cleanliness is maintained, the hotel could benefit from some updates.

Moreover, there are mentions of minor cleanliness issues like dirty windows or unclean curtains, but these do not overshadow the generally strong performance in maintaining hygiene. Guests also appreciate the hotel's quiet and cozy atmosphere, making it suitable for short stays.

In summary, the ibis Hotel Düsseldorf Hauptbahnhof consistently provides clean and comfortable accommodations, offering good value for a short visit, though it would benefit from addressing some areas of improvement related to aging facilities and hallway odors.

Staff
Visitors to the 'ibis Hotel Düsseldorf Hauptbahnhof' have had largely positive experiences with the hotel staff, describing them as very friendly, helpful and accommodating. Interaction with the staff at various points—from reception to housekeeping—was widely praised for their friendliness, competence and attentiveness. Multiple reviews highlighted the proficiency of the staff in multiple languages and their willingness to assist with guests' specific needs, such as providing information about local dining options or facilitating an efficient check-in and check-out process.

The hotel's reception, open 24/7, frequently received commendations for its welcoming atmosphere and the ability of the staff to handle special requests courteously. Despite a few mentions of some staff members appearing indifferent or slow, the overwhelming sentiment points towards a team that is cheerful, polite and enthusiastic about ensuring a pleasant stay for guests. The overall friendliness and helpfulness of the hotel personnel, in conjunction with their professional and attentive demeanor, contribute significantly to the positive experiences of guests at this centrally located hotel.

Wi-Fi
The wifi experience at ibis Hotel Düsseldorf Hauptbahnhof garnered a mix of opinions, though predominantly positive feedback was noted. Many guests appreciated the strong and free wifi, often highlighting its reliability and good connection. Some guests even remarked on the impressive speed of up to 35 Mbps upstream, making it suitable for video conferencing.

On the contrary, a number of reviews did point out issues with the wifi. Some guests experienced slower internet speeds and found the connection inconsistent at times. A few also mentioned that the WLAN performance was poor or didn’t work at all, notably in the lobby area or requiring a paid option that failed to function.

Overall, while there were instances of weak and unreliable connection, the majority of guests acknowledged the convenient and generally good quality of the complimentary wifi service provided in their rooms.

Business
The ibis Hotel Düsseldorf Hauptbahnhof is highly regarded among business travelers for its strategic location and practical amenities. Positioned conveniently close to the main train station, it offers swift access to public transportation and the airport, making it perfect for quick business trips and overnight stays. The hotel's business center and cold storage facilities add to its appeal for those conducting meetings or needing efficient workspaces.

Rooms are described as clean and equipped with essential amenities, such as a small table and an appropriate chair, suitable for work or study. The breakfast is simple but correct, catering to those in need of a quick meal before starting their day. Despite a smooth check-in process, some guests experienced delays, which may affect those on tight schedules.

The hotel's value for money, convenience for business purposes and the advantageous location make it a reliable choice for business travelers looking for practicality and ease during their stay in Düsseldorf.

Accessible
Located right near the train station, ibis Hotel Düsseldorf Hauptbahnhof offers a convenient base for easy travel and exploration, particularly for guests with disabilities. The hotel is accessible from the train station and has an elevator that can be used with a room card, ensuring smooth mobility throughout the premises. The rooms are designed with accessibility in mind, featuring functional layouts that cater to wheelchair users, including handicap accessible options with specific amenities like a handle on the toilet.

Guests generally find the accessibility of the facility to be okay with the courtyard also being accessible for enjoying drinks. The hotel's central location offers close proximity to major attractions, shopping centers and various spots, making it easy for guests to navigate the city. Additionally, the short distances to the train and the friendly staff enhance the overall experience for travelers.

On the downside, those in wheelchairs might find the room sizes challenging if more space is needed for movement. Also, access to parking could be complicated for some guests. Despite these minor drawbacks, the hotel's proximity to transportation and the accessible nature of its facilities make it a solid option for those seeking convenience and ease of mobility during their stay in Düsseldorf.


No, ibis Hotel Düsseldorf Hauptbahnhof doesn't have any pool.

No, a spa isn't available at ibis Hotel Düsseldorf Hauptbahnhof.

Yes, ibis Hotel Düsseldorf Hauptbahnhof welcomes dogs.

No, parking facilities aren't available at ibis Hotel Düsseldorf Hauptbahnhof.

No, ibis Hotel Düsseldorf Hauptbahnhof doesn't have a gym.

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