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Summary of reviewsThe Best Western Rutgers University Hotel offers a compelling blend of convenience and comfort, primarily due to its strategic location near I-95. This accessibility ensures seamless travel to local attractions, nearby hospitals, and dining options, making it a functional choice for both business and leisure travelers. Guests appreciate its excellent value for money, enhanced by ample parking space and the proximity of a neighboring restaurant.
The hotel is frequently lauded for its clean and spacious rooms, contributing to a restful stay. Visitors often commend the hotel's cleanliness and maintenance, supported by attentive staff who strive to deliver a polished appearance, especially following recent renovations. Though there are minor mentions of issues with certain furnishings, the overall experience remains favorable due to the spotless bathrooms and well-kept facilities.
The staff at Best Western Rutgers University Hotel receive praise for their friendly and efficient service, particularly at the front desk, where they are noted for their accommodating nature. While some shifts may vary in engagement levels, the team's generally helpful and kind demeanor positively impacts guest experiences.
Guests commonly appreciate the comfort of the beds, noting they are well-sized and suitable for two people. Although feedback varies on the firmness and softness of the beds, the majority enjoy a comfortable sleeping arrangement, albeit with occasional concerns about sheet cleanliness and bed size.
Breakfast offerings elicit mixed reviews, with some guests enjoying their selections and others desiring greater variety, especially for extended stays. While some appreciate the breakfast service, many see room for improvement in the selection and freshness, which could further enhance guest satisfaction.
Overall, the Best Western Rutgers University Hotel stands out as a reliable, comfortable, and strategically located choice for travelers visiting the Rutgers University area, with its positives largely overshadowing any minor shortcomings. Show more
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Categories
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a bath. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a bath. The unit has 1 bed.
King Room with Roll-In Shower - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
King Room with Bath Tub - Disability Access/Non-SmokingThe spacious double room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a bath. The unit offers 1 bed.
Guest Reviews
6.9
Rated
Location
Nestled in a highly accessible area, the Best Western Rutgers University Hotel offers travelers the perfect blend of convenience and comfort. Situated right off the major roadway I-95, this hotel makes it easy to reach various destinations, including nearby hospitals and local attractions. The ease of access to the interstate is a standout feature, providing guests with seamless travel to their desired locations. Visitors appreciate the excellent value for money, highlighting the combination of a prime location with comfortable accommodations. The presence of a restaurant next door and numerous dining options in the vicinity further add to the hotel's appeal. Ample parking space is also a plus for those traveling by car. Whether the reason for visiting is business or leisure, the hotel’s strategic position ensures guests can reach their destinations conveniently and efficiently.
Breakfast
At the Best Western Rutgers University Hotel, breakfast experiences appear to vary significantly among guests. Several guests appreciated the breakfast, describing it as nice and perfect in selection. Those who enjoyed their morning meal at the hotel praised both the breakfast and the rooms. However, many guests found the breakfast offerings lacking in variety, particularly for longer stays. A recurring concern was the reliance on bagged breakfasts, which often included limited items like a banana, granola bar, and juice. This approach left several guests disappointed, with comments about inadequate portion sizes and snacks not being substantial enough. Issues with the freshness of coffee were noted, adding to guests' dissatisfaction. It's clear that while some found the breakfast service satisfactory, a more robust and varied offering could enhance the staying experience for many.
Rooms
At the Best Western Rutgers University Hotel, guests frequently praise the accommodation for its clean and spacious rooms. Visitors consistently find the rooms well-maintained and commend the staff for their attentive service in ensuring cleanliness. Many highlight the comfortable beds, contributing to a restful night's sleep. Overall, the hotel provides a good value with its clean and quiet environment, especially considering the appealing breakfast offerings that guests enjoy as part of their stay.
Strategically located, the hotel offers easy access to major routes such as I95, making it a convenient stop for travelers. Guests appreciate the well-sized individual rooms, with some noting pleasant surprises in terms of the space provided. Daily cleaning and ample towel supplies are commonly acknowledged, allowing guests to feel at ease during their stay.
While most reviews focus positively on the hotel's attributes, a few guests mention areas for improvement, including occasional issues with room condition and furnishings. Despite these isolated critiques, the general consensus is that Best Western Rutgers University Hotel is a reliable choice for travelers seeking comfort and convenience near Rutgers University.
Beds
The beds at Best Western Rutgers University Hotel receive a mix of feedback from guests, with many highlighting their comfort and good size for two people. Several reviews emphasize the clean and comfortable nature of the beds, suggesting a generally positive sleeping experience. However, there are a few critiques regarding the softness and firmness of the beds, with some guests finding them too soft or as hard as a rock. Additionally, there are concerns about the size of the beds and an instance of unclean sheets, indicating some room for improvement in these areas.
Cleanliness
The Best Western Rutgers University Hotel generally receives positive feedback regarding cleanliness, making it an appealing choice for visitors. Guests frequently highlight the clean and spacious rooms, noting that the environment is both comfortable and well-maintained. Many reviews mention the cleanliness of the bathrooms and the overall hotel, which enhances the guest experience. Recent renovations have contributed to the hotel's fresh appearance, and the friendly, polite staff further ensure a pleasant stay. While a few isolated issues with certain furnishings like a dirty comforter and stained chairs were noted, the overall impression remains favorable, with most guests enjoying a clean and comfortable environment.
Staff
The Best Western Rutgers University Hotel features a commendable team of staff members who consistently earn praise from guests for their attentive and friendly service. Many guests highlight the staff's politeness and determination, particularly the front desk personnel who strive to accommodate guests efficiently. Guests frequently describe the staff as amazing, helpful, and wonderful, contributing significantly to their positive experiences at the hotel. While the staff is generally friendly, satisfaction may vary depending on the shift, with some shifts described as less engaging. However, the overall sentiment reflects a mostly favorable impression of the staff, emphasizing their good nature and kind demeanor in interactions.
No, Best Western Rutgers University Hotel doesn't have any pool.
No, a spa isn't available at Best Western Rutgers University Hotel.
No, Best Western Rutgers University Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Rutgers University Hotel.
Yes, Best Western Rutgers University Hotel has a gym.