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Summary of reviewsCranston House has garnered an extensive array of positive feedback across various facets of its offerings, making it a commendable choice for travelers.
**Location:** Guests frequently highlight Cranston House’s excellent location. Mere walking distance from East Grinstead's town center, convenience is paramount with easy access to local shops, restaurants and amenities. Its proximity to the railway station, Victoria Hospital and Gatwick Airport adds strategic value, making it ideal for travelers. Despite its central position, the tranquil and leafy surroundings ensure a peaceful stay, complemented by the convenience of on-site parking.
**Breakfast:** The breakfast offerings at Cranston House receive generally positive remarks. Guests appreciate the varied menu that caters to different dietary needs with buffet and traditional English breakfast options being particularly popular for their taste and reasonable pricing. The wholesome and well-cooked breakfast items contribute to a delightful dining experience, despite occasional mentions of needing improvements in portion sizes, variety and pricing for some items.
**Rooms:** Cranston House's rooms are consistently praised for their cleanliness and comfort. Described as light, airy and well-furnished, the accommodations offer a mixture of spaciousness and thoughtful amenities, including high-quality toiletries, tea/coffee supplies and mini-fridges. While some rooms are on the smaller side, they are well-organized and the charming old-style decor adds to the appeal. Despite minor issues like thin walls and small en-suite bathrooms, the rooms provide excellent value for money.
**Cleanliness:** The property stands out for its exceptional cleanliness, both in the rooms and communal areas. Guests frequently note the spotlessly clean bathrooms and the overall pristine environment. The plush red carpet and the well-maintained premises contribute to a comfortable and tranquil retreat. The welcoming staff further enhance this experience, ensuring that cleanliness and comfort remain top priorities.
**Staff:** The staff at Cranston House, especially Brian, the host, receive high praise for their friendliness and helpfulness. Guests routinely describe the staff as welcoming and accommodating, adding thoughtful touches that enhance the stay. Despite occasional mentions of delayed initial contact, the warm and excellent service significantly contributes to the property's inviting atmosphere.
**Free WiFi:** The WiFi at Cranston House is generally regarded as reliable and fast, meeting the needs of both personal and business travelers. Detailed instructions and smooth functionality ensure a hassle-free experience with the property's technical amenities.
**Parking:** Guests consistently appreciate the ample and convenient parking options at Cranston House. The availability of on-site and off-road parking, noted for being clean and secure, adds to the guests' overall convenience and sense of safety.
**Beds:** The beds at Cranston House are primarily noted for their comfort, contributing to restful nights. Many guests find the beds very comfortable, despite minor reports of overly soft mattresses for some and occasional issues with pillows and towels. The clean and cozy rooms enhance the overall sleeping experience.
In summary, Cranston House excels in providing a strategically located, clean and comfortable stay with commendable staff services, making it a highly recommended option for visitors to East Grinstead. Show more
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Categories
Guest House with Parking
Cheap Guest House
Small Guest House
4-Star Guest House
Room Types
Double RoomEach double room is equipped with an en-suite shower room, flat-screen TV/DVD and clock radio. THere is also a mini-fridge, hospitality tray with tea and coffee, hairdryer and heating.
Twin RoomEach twin room is equipped with an en-suite shower room, flat-screen TV/DVD and clock radio. There is also a mini-fridge, hospitality tray with tea and coffee, hairdryer and heating.
Single RoomEach single room is equipped with an en-suite shower room, flat-screen TV/DVD and clock radio. There is also a mini-fridge, hospitality tray with tea and coffee, hairdryer and heating.
Double or Twin RoomThe double or twin room is equipped with an en-suite bathroom, flat-screen TV/DVD and clock radio. There is also a mini-fridge, hospitality tray with tea and coffee, hairdryer and heating.
King RoomEach king room is equipped with a super king-size bed, en-suite shower room, a flat-screen TV/DVD and clock radio. You will also find a mini-fridge, hospitality tray with tea and coffee, hairdryer and heating.
Guest Reviews
8.5
Very Good
Location
Cranston House boasts an excellent location that guests regularly highlight in their reviews. Conveniently positioned within easy walking distance of the East Grinstead town center, it provides guests with straightforward access to local shops, restaurants and amenities. Many appreciate the ability to quickly find dinner options after a short walk. The location is also noted for being near crucial spots, such as the railway station and Victoria Hospital, making it a practical choice for those needing to get around.
The proximity to Gatwick Airport is another significant advantage, particularly for travelers looking for a close and affordable option. Guests emphasized the tranquil, quiet setting of Cranston House, nestled in a leafy street, offering a peaceful atmosphere despite being close to the town center. The availability of on-site parking further adds to the property's convenience.
Overall, guests find Cranston House's location to be both strategic and serene, providing a perfect balance for those wanting to explore East Grinstead or needing a comfortable stopover.
Breakfast
Cranston House receives generally positive remarks concerning its breakfast offerings. Guests frequently highlight the breakfast as good, tasty and of excellent quality with many appreciating the varied menu that accommodates different dietary needs. The buffet and traditional English breakfast options are particularly noted for their deliciousness and reasonable pricing. Visitors also commend the wholesome and well-cooked breakfast items, finding them appetizing and ample.
However, some reviews point to areas where improvement is needed. A few guests mentioned that the breakfast had to be pre-ordered and found the selection limited. There were also comments about portion sizes being small, slightly overcooked dishes and the overall quality occasionally disappointing. Additionally, the breakfast can be considered pricey, especially for items like advertised cereals.
Despite these minor criticisms, many guests enjoyed the value, quality and the excellent service provided in a pleasant dining environment, making breakfast at Cranston House a generally satisfying experience.
Rooms
Cranston House boasts a beautiful property with rooms that consistently impress guests with their cleanliness and comfort. Many describe the accommodations as light, airy and well-furnished. The rooms are often noted to be spacious and equipped with everything necessary for a pleasant stay, including thoughtful touches such as good quality toiletries, tea/coffee supplies and mini fridges.
While some rooms may be on the smaller side, they are still lauded for being adequately spaced and well-planned. The hotel’s old-style decor receives mixed feedback, but it is generally seen as welcoming and charming. Visitors appreciate the large, comfortable rooms and many highlight the exceptionally clean and well-maintained condition of their accommodations.
Guests find the rooms comfortable, warm and well-organized, perfect for both short and extended stays. The house itself, along with its friendly and helpful host, adds to the overall positive experience. Despite minor grievances like thin walls and small en-suite bathrooms for some rooms, Cranston House is praised for providing fantastic value for money with lovely, well-appointed rooms in a quiet, convenient location.
Beds
Cranston House offers a variety of bed experiences, primarily leaning towards comfort. Many guests have found the beds to be very comfortable, contributing to peaceful and restful nights. Words like comfy, very comfy and amazing repeatedly surface in the reviews, underscoring a generally pleasing sleeping arrangement. Beds have been described as clean and paired with cozy rooms, enhancing the overall comfort level of stays. Some reviews highlight that soft mattresses might be too soft for some and there are occasional mentions of less favorable experiences with pillows and towels. A few guests noted issues with specific beds, like those with two singles pushed together or needing an upgrade. Despite these minor drawbacks, the consensus seems to be that Cranston House provides a very comfortable sleeping experience for most guests.
Cleanliness
Cranston House stands out for its exceptional cleanliness and comfort as consistently highlighted by guests. The rooms are described as spotlessly clean, light, airy and well-equipped with all necessary amenities. The premises, including communal areas, are immaculately maintained with several reviewers specifically noting the spotless condition of the bathrooms and the overall pristine environment. The plush red carpet leading up to the rooms adds a touch of elegance and impresses those staying at the top of the house.
Guests find the accommodation to be very comfortable and tranquil, providing a quiet retreat that is also conveniently located, particularly for those attending the nearby hospital. The helpful and welcoming staff contribute positively to the experience, enhancing the overall sense of cleanliness and comfort. Parking is easy and sufficient, further adding to the convenience.
Overall, Cranston House garners high praise for its dedication to maintaining a clean, tidy and relaxing atmosphere, making it a highly recommended option for travelers seeking a spotless and serene place to stay.
Staff
Cranston House boasts an impressively friendly and helpful staff with particular commendations frequently directed at Brian, the host. Guests repeatedly describe him as welcoming, accommodating and extremely helpful, going out of his way to ensure visitors have a pleasant stay. Many reviews highlight the warmth and pleasantness of both Brian and other staff members, who are characterized as kind and accommodating. The team is noted for providing excellent, friendly service and a warm reception upon arrival. Guests appreciate the thoughtful touches, such as assistance with booking taxis and providing adapters. Despite the overwhelmingly positive feedback, there are occasional mentions of delayed initial contact and a more procedural check-in experience for some guests, but these instances seem to be exceptions rather than the rule. Overall, the staff's friendliness and helpfulness significantly contribute to the welcoming atmosphere of Cranston House, making it a lovely place for a stay.
Wi-Fi
Cranston House provides guests with excellent WiFi connectivity, ensuring seamless access to online services. The WiFi is free and generally fast, making it convenient for both personal and business needs. Technical facilities, including the WiFi, work flawlessly and detailed instructions are available to assist guests. Additionally, the property offers free off-road parking, which adds to the overall convenience of the stay. While one review noted issues with WiFi connectivity, the majority of feedback highlights a positive experience with the hotel's technical amenities.
Parking
Cranston House enjoys consistently positive feedback for its parking facilities. Guests frequently appreciate the ample and convenient parking available, noting that it’s easy to find a space either on-site or nearby on the streets. The off-road and on-site parking options are highlighted as quiet, clean and secure, which adds to the overall sense of convenience and safety. Numerous reviews emphasize the good access provided by the property, including the ease of parking in front of the house. While one review did mention concern over parking capacity in relation to the number of rooms, the overwhelming consensus is that the property offers very good and plentiful parking options.
No, Cranston House doesn't have any pool.
No, a spa isn't available at Cranston House.
No, Cranston House doesn't allow dogs.
Yes, parking facilities are available at Cranston House.