InfoSummary of reviewsThe Elite Venue Selection Felbridge - Gatwick is a well-situated hotel that is convenient for those traveling to and from Gatwick airport. Guests enjoyed the delicious and varied breakfast options and appreciated the exceptional cleanliness standards maintained throughout the hotel. The staff were helpful, professional and friendly, although a small minority of guests encountered rude or unhelpful staff members. The spa and pool facilities received mixed reviews with some guests encountering issues but others enjoying a lovely spa area. The hotel is a great option for families with interjoining rooms available and a pool for kids. While some guests had mixed experiences with the beds, overall, the hotel provides a pleasant and comfortable stay. Show more
InfoSummary of reviewsCranston House has garnered an extensive array of positive feedback across various facets of its offerings, making it a commendable choice for travelers.
**Location:** Guests frequently highlight Cranston House’s excellent location. Mere walking distance from East Grinstead's town center, convenience is paramount with easy access to local shops, restaurants and amenities. Its proximity to the railway station, Victoria Hospital and Gatwick Airport adds strategic value, making it ideal for travelers. Despite its central position, the tranquil and leafy surroundings ensure a peaceful stay, complemented by the convenience of on-site parking.
**Breakfast:** The breakfast offerings at Cranston House receive generally positive remarks. Guests appreciate the varied menu that caters to different dietary needs with buffet and traditional English breakfast options being particularly popular for their taste and reasonable pricing. The wholesome and well-cooked breakfast items contribute to a delightful dining experience, despite occasional mentions of needing improvements in portion sizes, variety and pricing for some items.
**Rooms:** Cranston House's rooms are consistently praised for their cleanliness and comfort. Described as light, airy and well-furnished, the accommodations offer a mixture of spaciousness and thoughtful amenities, including high-quality toiletries, tea/coffee supplies and mini-fridges. While some rooms are on the smaller side, they are well-organized and the charming old-style decor adds to the appeal. Despite minor issues like thin walls and small en-suite bathrooms, the rooms provide excellent value for money.
**Cleanliness:** The property stands out for its exceptional cleanliness, both in the rooms and communal areas. Guests frequently note the spotlessly clean bathrooms and the overall pristine environment. The plush red carpet and the well-maintained premises contribute to a comfortable and tranquil retreat. The welcoming staff further enhance this experience, ensuring that cleanliness and comfort remain top priorities.
**Staff:** The staff at Cranston House, especially Brian, the host, receive high praise for their friendliness and helpfulness. Guests routinely describe the staff as welcoming and accommodating, adding thoughtful touches that enhance the stay. Despite occasional mentions of delayed initial contact, the warm and excellent service significantly contributes to the property's inviting atmosphere.
**Free WiFi:** The WiFi at Cranston House is generally regarded as reliable and fast, meeting the needs of both personal and business travelers. Detailed instructions and smooth functionality ensure a hassle-free experience with the property's technical amenities.
**Parking:** Guests consistently appreciate the ample and convenient parking options at Cranston House. The availability of on-site and off-road parking, noted for being clean and secure, adds to the guests' overall convenience and sense of safety.
**Beds:** The beds at Cranston House are primarily noted for their comfort, contributing to restful nights. Many guests find the beds very comfortable, despite minor reports of overly soft mattresses for some and occasional issues with pillows and towels. The clean and cozy rooms enhance the overall sleeping experience.
In summary, Cranston House excels in providing a strategically located, clean and comfortable stay with commendable staff services, making it a highly recommended option for visitors to East Grinstead. Show more
InfoSummary of reviewsGothic House in East Grinstead is widely celebrated for its superb location and exceptional service, providing guests with a delightful experience in a historical setting. Nestled in the heart of town, the hotel enjoys proximity to a vibrant array of bars, cafes, and restaurants, while its position among historic buildings adds a unique charm. Despite its central location on a busy road, guests report minimal road noise, ensuring restful stays.
The hotel's rooms are consistently praised for their cleanliness, spaciousness, and charming decor, which blend characterful furniture with modern touches. The well-maintained bathrooms and comfortable beds enhance the cozy and peaceful environment, offering picturesque church views and a sound backdrop of tranquil church bells. Many guests find the rooms to be excellent value for money, appreciating the overall styling and historical charm that make their stay special.
While the breakfast receives mixed reviews, many visitors highlight the excellent quality and taste of the offerings, particularly the full English breakfast served by friendly staff. However, the timing and additional cost of breakfast may pose inconveniences for some guests.
Despite these minor drawbacks, the exceptional service provided by Gothic House's staff creates a welcoming atmosphere from arrival to departure. The warm and friendly demeanor of the team, who are attentive to guests' needs and dietary requirements, is repeatedly noted. The owner and staff are commended for their helpfulness and personal touch, contributing to a lively yet relaxed environment.
Finally, the beds receive high marks for their comfort and coziness, featuring quality linens and plush pillows that ensure a satisfying stay. Even though some noise from a nearby bar is occasionally noted, the overall consensus remains that Gothic House delivers a luxurious and comfortable experience within its characterful setting. Show more
