Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThatchers East Horsley offers a remarkable retreat nestled in a delightful and tranquil setting. The hotel's superb location provides easy access to major routes and nearby attractions, making it an ideal base for exploring the Surrey hills and surrounding areas. Guests frequently commend the serene atmosphere, enhanced by beautifully maintained park-like gardens, ample parking, and tastefully decorated spaces.
The culinary experiences at Thatchers East Horsley are well-received, with breakfast and dinner offerings consistently praised for their quality and flavor. Guests enjoy a varied and fulfilling breakfast selection, accompanied by friendly and efficient service, providing a satisfying start to the day. Dinner also stands out, with many describing the meals as excellent and superb, complemented by attentive and amiable staff.
Rooms at the hotel are lauded for their spaciousness, cleanliness, and modern decor, providing a comfortable haven for travelers. Recent renovations have introduced stylish updates, enhancing the guest experience. Some areas do show signs of wear, yet the overall atmosphere remains inviting and charming. Additionally, the hotel’s staff receive high praise for their friendliness, professionalism, and dedication to creating a welcoming environment.
Families find Thatchers East Horsley accommodating, with well-appointed family rooms and helpful amenities such as fridges and extra campbeds. Despite minor setbacks related to ongoing refurbishments, the hotel remains a favored choice for families seeking a pleasant stay. The comfortable beds and well-maintained rooms contribute to restful nights, with the majority of guests enjoying a sound sleep.
Overall, Thatchers East Horsley is celebrated for its exceptional service, strategic location, and delightful dining options. Although there are occasional inconveniences, such as service disruptions due to refurbishments, the hotel offers notable value and a memorable stay for guests who appreciate its charm and hospitality. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
4-Star Hotel
Room Types
Double RoomThis double room features a tea/coffee maker. Vehicle will require registering at Reception) after free parking.
Twin RoomThis twin room features a tea/coffee maker.
Family Room (2 Adults + 1 Child)These rooms have either 1 double bed and 1 single bed or a double bed and sofa bed. Interconnecting rooms are available and cots on request at time of booking.
Family Room (2 Adults + 2 Children)Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Large Double RoomThe spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Thatchers East Horsley is nestled in a superb location, offering guests the perfect retreat in a beautiful and tranquil setting. With its proximity to well-known attractions like Horsley Place and Wisley, and easy access to routes like the M25 for convenient travel, the hotel is ideally situated for both work and leisure. Visitors find it an excellent base for exploring the Surrey hills and the nearby charming village, complete with a pleasant pub and a gas station.
The hotel’s surroundings are peaceful, with ample parking and park-like gardens, enhancing the overall serene atmosphere. The grounds are beautifully maintained, providing a picturesque backdrop to the lovely accommodations. Inside, guests will find tastefully decorated public areas, along with spotlessly clean and spacious rooms that ensure a comfortable stay.
Whether visiting family in Guildford or attending events in the vicinity, Thatchers East Horsley presents itself as a convenient and welcoming option for travelers. Peaceful yet perfectly connected, it strikes a harmonious balance between accessibility and the allure of the countryside.
Breakfast
Nestled within the charming ambiance of Thatchers East Horsley, breakfast offerings present a largely positive experience for guests seeking a satisfying morning meal. The broad consensus points to an "excellent breakfast," often celebrated for quality and taste with particular praise for the full English breakfast and its mouthwatering, well-cooked options. Guests appreciate not only the delightful flavors but also the friendly and efficient service accompanying their morning meals, adding to the overall welcoming atmosphere of the hotel.
Breakfast boasts an ample and varied feast, offering something for everyone. Diners can choose from an extensive selection of hot and cold options, with eggs prepared to their liking, accompanied by an array of continental choices. The addition of freshly cooked vegetarian selections caters to diverse dietary preferences, while ample portions ensure no one leaves hungry.
The ambiance of the breakfast setting echoes the tasteful and inviting décor of the hotel, enhancing the experience. A few guests have mentioned limited or basic selections, with some specific instances requiring improvement in cooking standards. Nonetheless, for the discerning diner, the overall event emerges as good value for money, complementing the serene surroundings with its culinary pleasures and professional service.
In conclusion, breakfast at Thatchers East Horsley is predominantly praised for its richness in choice, taste, and service, creating a favorable start to the day amidst a beautifully decorated locale. Although there are occasional shortcomings, the majority of guests find the morning fare to be an excellent and fulfilling part of their stay.
Dinner
Thatchers East Horsley stands out for its evening dining experience, garnering a range of impressions from its guests. On many accounts, the restaurant serves delicious and well-prepared meals, with descriptors such as "excellent," "fantastic," and "superb." Several guests reported having enjoyable meals, commending the great value for money. The quality of both lunch and dinner often impressed guests to the extent that they reconsidered dining elsewhere, as they found themselves drawn to the appealing options available on-site.
The staff, including standout mentions like Andy, earned compliments for being kind, helpful, and charming, enhancing the overall dining experience. Although a minority of reviews mentioned the staff seemed somewhat stressed and disorganized, the prevailing sentiment was one of having a lovely meal accompanied by excellent service. Pricing generally appeared fair, with guests finding their meals reasonable both in taste and cost.
Thatchers East Horsley delivers a strong dining proposition, with its restaurant offering a mix of flavorsome dishes, attentive service, and an inviting atmosphere, ensuring guests leave satisfied, whether for breakfast, lunch, or dinner.
Rooms
Thatchers East Horsley offers a blend of comfort and intrigue for its guests. The rooms are frequently praised for their spaciousness and cleanliness, making them a restful retreat for visitors. Many guests appreciated the comfortable beds and well-equipped facilities, often mentioning that the rooms cater well to their needs. A number of rooms have been recently renovated, which has added a fresh and tasteful decor that enhances the guest experience. These updates have been noted for their style and comfort, providing a modern touch to the accommodation.
However, there are mentions of some areas within the hotel that are in need of refurbishment, with signs of wear and tear becoming apparent in older rooms. Despite this, the hotel maintains an inviting atmosphere thanks to its lovely and quiet setting, complemented by a nicely decorated bar and restaurant area. The attentive and friendly staff also contribute positively to the overall experience, ensuring that guests feel well cared for during their stay.
Overall, while some parts of Thatchers East Horsley are undergoing renovations to improve guest satisfaction further, the hotel largely offers a clean, comfortable, and serene environment for all kinds of travelers.
Beds
Nestled in the serene locale of East Horsley, Thatchers promises a restful retreat, with many guests highlighting the undeniable comfort of the accommodations. The beds, in particular, frequently stand out as an unparalleled feature, often described as very comfortable, lovely, and amazing. The rooms complement these plush sleeping arrangements, offering generous space and a range of modern amenities to meet guests' needs. Cleanliness is consistently praised, with fresh bedsheets and well-maintained rooms enhancing the overall experience.
While the majority of guests enjoy a sound sleep, there are a few comments indicating that bed firmness and pillow comfort could be a personalized preference, with some finding the pillows too hard or soft. However, these minor drawbacks seem overshadowed by the general consensus of favorable sleeping conditions. Overall, the combination of comfortable beds, spacious rooms, and attentive service makes for an inviting stay at this charming location.
Cleanliness
Thatchers East Horsley stands out for its impressive cleanliness and inviting atmosphere, which has been consistently praised by guests. The hotel's rooms and communal areas are described as very clean, with an up-to-date and modern decor. Guests frequently mention the spaciousness of the premises and the warm, welcoming vibe it exudes. Although the hotel has a traditional appearance, it seamlessly integrates modern facilities, providing a comfortable experience for visitors. Guests appreciate the recently redecorated environments, which contribute to a fresh and tidy setting.
The hotel's grounds are well maintained, adding to the serene and relaxed ambiance that guests enjoy. The staff is often noted for being friendly, helpful, and creating a welcoming atmosphere. In addition to cleanliness, the hotel offers excellent food and convenient amenities, such as easy parking.
While most reviews focus on the positive aspects of the hotel's cleanliness, there were some isolated incidents, such as cleanliness issues with the toilet bowl and shower. Nonetheless, these were infrequent and did not overshadow the overall perception of a clean and comfortable stay at Thatchers East Horsley.
Overall, the hotel impresses with its spotlessly clean premises, fresh decor, and a harmonious blend of modern and traditional elements, making it an appealing choice for travelers seeking a clean and comfortable place to stay.
Staff
Visitors to Thatchers East Horsley frequently highlight the exceptional quality of service offered by the staff, who are consistently described as friendly, helpful, and attentive. Guests mention positive interactions with both reception and dining personnel, noting their efficiency and professionalism. It appears the staff make a genuine effort to ensure a welcoming atmosphere throughout the hotel, leaving a lasting impression with their warm greetings and willingness to assist. Families also appreciate the staff's kindness towards children, and many guests feel the team fosters a familial atmosphere. Overall, the combination of excellent service and a friendly demeanor seems to be a standout feature, contributing significantly to guests' satisfaction during their stay. While a couple of reviews suggest instances of less favorable encounters, the predominant sentiment remains overwhelmingly positive.
Family
Thatchers East Horsley offers a pleasant experience for families looking to enjoy a comfortable stay. The family rooms, which have likely been newly refurbished, are praised for their comfort, making them a great option when traveling with children. Additionally, the presence of a fridge in the rooms significantly eases the process of traveling with toddlers. The accommodations also cater well to older children, with extra campbeds available when needed. While most reviews focus on the positive aspects, it's worth noting that there were occasional issues with room maintenance, such as a broken thermostat and disturbances from ongoing refurbishments. Despite these minor setbacks, the overall atmosphere and amenities make Thatchers East Horsley a welcoming destination for families.
4 Star
Thatchers East Horsley is praised as an exceptional place to stay, where no request seems too difficult for the attentive staff. Guests appreciate the four-star quality across various facets of their experience, highlighting the welcoming ambiance, strategic location, and delightful cuisine. Many find the hotel to be of very good value for money, with several reviews echoing sentiments of reasonable pricing and great worth. Despite these positives, some visitors have encountered inconveniences, such as unexpected closures resulting in last-minute relocations to sister hotels undergoing refurbishment. This has led to dissatisfaction regarding service and food quality in specific instances. Nevertheless, for those who experience the hotel at its best, Thatchers East Horsley offers notable value and a commendable stay.
No, Thatchers East Horsley doesn't have any pool.
No, a spa isn't available at Thatchers East Horsley.
No, Thatchers East Horsley doesn't allow dogs.
No, parking facilities aren't available at Thatchers East Horsley.