Ketapang Indah Hotel is a favored retreat for travelers seeking a blend of scenic beauty and convenience. Nestled by the shoreline with breathtaking views of Bali, the hotel offers an idyllic setting complemented by its strategic location near the Ketapang ferry port. This makes it an ideal stopover for those headed to Bali, while also serving as a base for exploring nearby natural attractions like Baluran National Park and Kawah Ijen.
Guests highlight the hotel's tranquil beachfront setting and appreciate the large, clean rooms equipped with modern amenities that ensure a comfortable stay. The expansive and impeccably maintained grounds feature a spacious pool and well-regarded restaurant, further enhanced by the professional and friendly staff who assist guests in making the most of their visit.
Ketapang Indah Hotel excels in providing a rich and varied breakfast buffet, offering a delightful array of Western and traditional Banyuwangi cuisine. Guests laud the delicious and extensive spread, which is complemented by stunning views of Bali from the dining terrace. While dinner receives mixed reviews, the à la carte menu is praised for its tasty selections and the enchanting seaside ambiance enhances the dining experience.
The hotel is renowned for exceptional cleanliness, with rooms noted for their spaciousness and modern comfort, while the beautifully maintained gardens and large pool contribute to the serene atmosphere. The staff receives high commendations for their exceptional friendliness and professionalism, enhancing the overall experience with their attentive service.
Families find Ketapang Indah Hotel to be an ideal destination, with spacious family rooms and amenities catering to both adults and children. The children's pool and playground provide ample entertainment options, making it a delightful getaway for families.
While the beach is not suitable for swimming due to cleanliness issues, its picturesque setting offers potential for leisurely walks and easy access to the ferry to Bali. The overall tranquility of the hotel environment remains a significant draw.
The comfortable beds are another highlight, ensuring a restful stay with many guests praising the bedding's comfort. Despite occasional Wi-Fi connectivity issues, the hotel's overall amenities and strategic location near Ketapang Harbour make it a preferred choice for travelers seeking a relaxing and convenient stay.
Grand Swiss-Belhotel Darmo provides a luxurious stay in the heart of Surabaya, seamlessly blending city convenience with a tranquil neighborhood atmosphere. Its prime location places guests close to key attractions such as Gubeng train station, Tanjungan Plaza and various dining and shopping options, all within walking distance. The upper floors offer excellent city views, enhancing the hotel’s appeal.
Guests frequently commend the hotel’s breakfast for its extensive variety and quality, making it a highlight of their stay. The breakfast buffet is praised for being luxurious and well-prepared, offering a rich assortment of dishes that cater to diverse tastes. Evening meals in the hotel's restaurant generally receive positive feedback for their good atmosphere and service, though some guests found the food quality inconsistent and pricing to be high.
The accommodations at Grand Swiss-Belhotel Darmo are noted for their cleanliness, spaciousness and modern amenities. Rooms are described as large, well-appointed and comfortable, featuring clean bathrooms and cozy atmospheres. The hotel maintains high cleanliness standards across its facilities, including the swimming pool and common areas, contributing to a very comfortable and pleasant environment.
Service at the hotel is exceptional with staff frequently described as friendly, warm and professional. Guests appreciate the attentive and responsive nature of the team, which contributes significantly to the positive experience. Notable mentions include the seamless check-in process and the helpfulness of individuals like the receptionist.
The hotel's spa services have room for improvement with some guests noting the reliance on external masseurs and limited availability during Ramadan. The swimming facilities, especially the rooftop and indoor pools, receive high praise for their cleanliness and quality, despite some guests finding the pool area small.
Beds are highlighted for their exceptional comfort, being described as soft, spacious and among the most comfortable experienced by guests. The luxurious ambiance of the hotel is consistently praised, from the deluxe amenities to the elegant rooms, ensuring a high standard of comfort and elegance throughout.
For business travelers, the Grand Swiss-Belhotel Darmo offers a charming and amenable environment with facilities supporting a productive stay. The indoor pool and spa provide avenues for relaxation after business engagements. The hotel’s value and suitability for business conferences are particularly noted, making it an attractive option for hosting professional events.
Overall, Grand Swiss-Belhotel Darmo stands out as a top luxury hotel in Surabaya, offering a high standard of service and amenities that cater to both leisure and business travelers. While there are areas for potential improvement, the general experience is overwhelmingly positive, positioning it as a favored choice for visitors.
Kampi Hotel Tunjungan in Surabaya is widely appreciated for its excellent location in the vibrant city center, providing easy access to iconic landmarks, shopping complexes like Tunjungan Plaza, and a variety of local attractions and eateries. This prime position makes it ideal for those interested in culinary tourism and shopping, with convenient transportation links close by, including Gubeng station and the airport. Guests enjoy the area's relative quietness despite its central location, offering a peaceful retreat after a day's exploration. The staff is frequently highlighted for their friendliness and helpfulness, enhancing the overall experience with excellent service and assistance in arranging local excursions.
Breakfast at the hotel is a standout feature, with a diverse and delicious buffet that caters to a wide range of tastes, offering both local and international cuisine. Despite occasional comments about limited seating in the restaurant, the quality and variety of the breakfast selections consistently leave guests satisfied. The hotel's evening atmosphere, accentuated by live music, complements its vibrant surroundings.
The rooms at Kampi Hotel Tunjungan are noted for being clean, bright, and spacious, offering good value for money. Guests commend the cleanliness and comfort, with well-equipped accommodations and sizable, neat bathrooms. Although there are occasional remarks about stained sheets and some noise due to lack of soundproofing, the overall comfort and homeliness are praised. Special touches, such as a welcome cake, add to the personalized experience.
The hotel excels in maintaining high cleanliness standards, from immaculate rooms to well-kept facilities. Guests appreciate the modern design and the fresh, fragrant environment, with the staff playing a crucial role in maintaining this level of cleanliness and providing a warm, hospitable atmosphere.
The staff at Kampi Hotel Tunjungan consistently receive high praise for their welcoming, enthusiastic, and professional demeanor. Quick and pleasant check-ins, along with their responsiveness to special requests and assistance with logistics, showcase their dedication to guest satisfaction. Their warmth and professionalism contribute significantly to memorable stays.
Finally, the beds in the hotel are frequently described as very comfortable and spacious, contributing to an enjoyable stay. While there are some mentions of issues with bed linen cleanliness, the overall impression of bed comfort is highly positive, complementing the spacious and inviting rooms. Overall, Kampi Hotel Tunjungan stands out for its key attributes of location, service, and amenities, making it a preferred choice for travelers in Surabaya.