Bumi Surabaya City Resort stands out as a premier destination for travelers, thanks to its central location in the heart of Surabaya. The hotel's positioning near cafes, restaurants and shopping complexes like Tunjungan Plaza makes it a highly convenient choice for both leisure and business visitors. Despite being nestled in a bustling city, the resort offers a tranquil escape with its beautiful secluded garden.
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya.
Kokoon Hotel Surabaya receives positive feedback across several aspects of its offerings, making it a commendable accommodation choice for visitors to the city. Situated in a central location, guests appreciate the hotel’s proximity to Chinatown, local markets, shopping malls, and key landmarks, providing convenient access to urban amenities while offering a quieter backdrop. The breakfast buffet is a standout feature, praised for its diverse and delicious selections that cater to various tastes, providing good value for money, especially for those on a budget. While the dinner experiences receive mixed reviews, the restaurant's ambiance and some excellent dishes are noteworthy.
The rooms at Kokoon Hotel Surabaya are favorably regarded for their spaciousness, clean and stylish decor, and overall comfort, contributing to a pleasant stay. The hotel maintains a respectable level of cleanliness, with tidy rooms and well-kept common areas adding to the guests' positive impressions. Exceptional staff service further enhances the experience, with team members noted for their friendliness and readiness to assist, handling requests efficiently and providing attentive support.
The pool is another appealing feature, offering a lovely, relaxing space for guests to enjoy, while the beds are frequently praised for their comfort, ensuring restful sleep. Overall, Kokoon Hotel Surabaya consistently provides a satisfying experience, marked by comfortable accommodations, excellent service, and enjoyable amenities, making it an attractive choice for travelers seeking a cozy and convenient stay in Surabaya.
Whiz Prime Hotel Basuki Rahmat Malang stands out for its strategic location in the heart of Malang, offering easy access to a range of local attractions, restaurants, and shops. Guests value the hotel's proximity to popular areas such as the lively Kayutangan Street and Jodipan "rainbow villages," as well as cultural landmarks like the Alun Alun square, cathedral church, and historic Oen bakery. This central setting not only enhances visitor exploration but also creates a vibrant atmosphere filled with dining and relaxation spots. Travelers appreciate the convenience and the hotel's pleasant service and comfortable ambience.
The breakfast experience is generally praised for its satisfying and diverse Indonesian flavors, catering well to local tastes with an extensive buffet. Although the selection may lack variety for international visitors, it remains a noteworthy aspect of the stay, especially for those delighting in Asian cuisine. The hotel's rooms, while compact, are frequently lauded for their cleanliness and comfort, providing restful accommodations often bolstered by soft beds and pillows. While bathroom layouts could lead to occasional flooding, the showers are effective, and guests enjoy some rooms with beautiful city views.
The staff at Whiz Prime Hotel Basuki Rahmat Malang consistently receive high praise for their friendliness and professionalism, contributing to an efficient and seamless guest experience. Their attentiveness and eager assistance make guests feel valued and welcome, overcoming occasional language barriers with patience and a commitment to exceptional service. Amenities such as free WiFi generally meet guest expectations, providing a reliable connection despite some inconsistency in signal strength.
The hotel pool, located on the sixth floor, offers stunning city views and serves a decorative role, although it is small and may not provide the comfort expected by all. Guests appreciate the aesthetic appeal of the area, which enhances the atmosphere of the hotel. However, concerns about cleanliness and accessibility are noted.
Overall, Whiz Prime Hotel Basuki Rahmat Malang is a practical and value-for-money choice for travelers seeking a short, functional stay in Malang. It provides clean accommodations and efficient air conditioning, with its simplicity being well-suited for brief visits rather than extended ones. The hotel's central location coupled with friendly service makes it an ideal option for exploring the city, appealing mainly to those appreciative of comfort and convenience.
Novotel Samator Surabaya Timur is well-regarded among travelers for several standout features, delivering a high-quality experience across a range of criteria. The hotel's location is strategic for those who need quick access to the airport or have business in the Rungkut Industry Area, although its position on a busy street with limited nearby dining options might not suit those seeking vibrant city life or easy exploration on foot.
The hotel's breakfast earns high praise for its extensive offerings and quality, impressing guests with a wide variety of local and international options that cater to diverse tastes, including vegan and savory items. The option for room service adds to the flexibility of the dining experience. Rooms are another highlight, consistently described as modern, spacious, and luxuriously designed with comfortable beds, contributing to the hotel's reputation for providing a restful environment. The cleanliness of the rooms and facilities is frequently commended, creating a pleasant and hygienic experience for visitors.
Staff at Novotel Samator are noted for their warmth and attentiveness, with a proactive approach to guest services that enhances the overall atmosphere. The fitness facilities, including a modern and clean gym, receive positive acknowledgment, offering a tranquil yet well-equipped space for guests to maintain their exercise routines. The pool complements the outdoor relaxation offerings, praised for its spaciousness and accompanying terrace bar, adding to its appeal despite nearby construction.
Overall, Novotel Samator Surabaya Timur offers a compelling combination of comfort, convenience, and quality service, making it a top choice for travelers seeking a well-rounded stay in Surabaya.
Ijen Resort and Villas - The Hidden Paradise garners positive acclaim for its unique location set amidst lush rice fields and tropical gardens with a backdrop of smoking volcanoes. The serene and secluded environment offers guests the quintessential Bali experience, complemented by stunning vistas that enhance relaxation and provide an idyllic escape from the hustle and bustle. Its proximity to the Banyuwangi ferry port makes it a convenient stopover for adventurers tackling the Ijen mountain trek. Despite some challenges with narrow access roads, the welcoming staff ensure a warm reception and make it a paradise worth exploring.
The resort offers a satisfactory breakfast experience appreciated for its generous and hearty portions, accompanied by beautiful views. Despite some calls for greater variety, particularly in fruit and coffee options, most guests find the breakfast a pleasant and abundant start to their day. The dinner experience is mixed, with many noting the restaurant's good standard and inviting ambiance, but some critique the limited menu, especially concerning local Indonesian cuisine. Yet, the overall dining experience remains enjoyable for those with adjusted expectations regarding variety and taste.
Accommodations at Ijen Resort and Villas are celebrated for their spaciousness, Javanese décor, and breathtaking views of rice fields and volcanoes. The immaculate grounds provide a peaceful atmosphere, although some rooms show signs of aging with minor humidity-related issues. Despite this, the enchanting landscape and attentive service make for a memorable stay. Cleanliness is generally appreciated, with guests noting the tidy, spacious rooms and well-maintained grounds. However, improvements in maintenance would enhance comfort significantly, addressing concerns like musty smells, outdated amenities, and mattress firmness.
The staff consistently receive praise for their warm and attentive service, enhancing the guest experience through effective communication and professionalism. Their ability to accommodate special requests and provide thoughtful solutions contributes to the resort’s welcoming atmosphere. The pool area is celebrated for its stunning views and tranquility, providing a perfect retreat after exploring the region. While the water is sometimes chilly, its appealing design and cleanliness create a serene environment that is favored by guests.
Overall, Ijen Resort and Villas - The Hidden Paradise delivers a memorable experience with its exceptional location, warm hospitality, and enchanting surroundings, making it an ideal choice for those seeking relaxation and natural beauty in Indonesia.