Americas Best Value Inn - East Syracuse
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Summary of reviewsAmericas Best Value Inn - East Syracuse is appreciated for its strategic location, providing easy access to local attractions and amenities. Positioned conveniently off the Interstate, it serves as an ideal stopover for travelers, with good parking facilities and nearby dining options enhancing its appeal.
While the cleanliness of the rooms stands out positively, with tidy accommodations and comfortable beds, some guests note the need for updates due to the dated appearance and small size of the rooms. Occasional reports of unpleasant odors and cleanliness issues signal areas for improvement, but guests seeking a functional and restful environment can generally expect a satisfactory stay.
The staff garners a mix of reviews, though many guests commend their friendliness and helpfulness, highlighting exceptional customer service at times. This positive aspect of the staff experience contributes significantly to an overall enjoyable visit for many guests.
Breakfast arrangements may leave travelers disappointed due to inconsistencies, with guests advised to plan alternatives for morning meals. Although the beds receive mixed feedback, with some describing them as uncomfortable, a few guests find them satisfactory.
Overall, Americas Best Value Inn - East Syracuse provides guests with a convenient location and warm staff interactions, despite some areas in need of improvement, particularly regarding cleanliness and amenities.
Categories
While the cleanliness of the rooms stands out positively, with tidy accommodations and comfortable beds, some guests note the need for updates due to the dated appearance and small size of the rooms. Occasional reports of unpleasant odors and cleanliness issues signal areas for improvement, but guests seeking a functional and restful environment can generally expect a satisfactory stay.
The staff garners a mix of reviews, though many guests commend their friendliness and helpfulness, highlighting exceptional customer service at times. This positive aspect of the staff experience contributes significantly to an overall enjoyable visit for many guests.
Breakfast arrangements may leave travelers disappointed due to inconsistencies, with guests advised to plan alternatives for morning meals. Although the beds receive mixed feedback, with some describing them as uncomfortable, a few guests find them satisfactory.
Overall, Americas Best Value Inn - East Syracuse provides guests with a convenient location and warm staff interactions, despite some areas in need of improvement, particularly regarding cleanliness and amenities.
Dog Friendly Motel
Americas Best Value Inn East Syracuse welcomes one pet up to 30 lbs for an additional fee of $25 per night. Both dogs and cats are allowed, but pets may not be left in the room unattended. Green space on the property is limited, but there is a park directly across the street from the hotel.
Motel with Parking
Located in East Syracuse, it likely has parking available. Americas Best Value Inns generally offer parking as a standard amenity.
Accessible Motel
Guest Reviews
The location of Americas Best Value Inn - East Syracuse is praised for its convenience and accessibility. It's strategically situated just off the Interstate, making it an ideal stopover spot for travelers. Guests appreciate its proximity to various attractions and essential amenities, with everything they wanted to do during their stay within easy reach. The area boasts good parking facilities and is located near several dining options, including a Ruby Tuesday's right across the street. Overall, the hotel's location serves as a convenient base for exploring the surrounding area.
Visiting Americas Best Value Inn in East Syracuse might leave travelers expecting a morning meal somewhat disappointed. Many guests anticipated a continental breakfast during their stay, as was advertised, yet consistently found this offering absent, with some attributing the inconsistency to changes made due to Covid. Coffee, which was supposed to be on hand for guests, was either lacking or not fresh, adding to the frustration. While the website and booking details suggested breakfast inclusions, the reality fell short, and attempts to address the omission seemed minimal. Overall, breakfast arrangements at the hotel appeared to be a challenging area, with potential guests advised to have alternative plans for their morning dining needs.
Americas Best Value Inn - East Syracuse offers clean and functional rooms, providing comfortable beds for a restful night's sleep. Despite the dated facilities, guests can expect rooms that are tidy. However, some may find the rooms to be quite small, resembling closet-sized accommodations. While the cleanliness of the rooms is generally appreciated, there have been remarks about unpleasant smells lingering in the hallway and lobby areas. The facilities, although old, still serve their basic purpose.
At Americas Best Value Inn - East Syracuse, the feedback regarding the beds is notably mixed, with a prevailing sentiment of discomfort. Guests frequently highlighted issues with the age and condition of the mattresses, often mentioning sagging and the unsettling presence of springs. The beds have been described as worn out, with some guests finding them to be lacking in comfort. Additionally, the pillows appear to be outdated and hard, contributing to an overall less than restful experience. However, a few guests mentioned that the beds were fairly comfortable, indicating some variability in individual experiences. Blankets were also a missing feature according to a guest, adding to the perception of incomplete bedding.
Americas Best Value Inn - East Syracuse has received mixed reviews regarding its cleanliness, with some notable issues highlighted by guests. Visitors have consistently pointed out the unkempt condition of various areas within the hotel. The carpets, described as dingy and stained, contribute to an overall feeling of neglect, while the bedding often suffers from holes and visible stains. Some guests reported mold around the bathroom areas, as well as other cleanliness concerns like hairs in the tub and bed.
Moreover, the scent of smoke and an unpleasant odor has been detected in the lobby, hallways, and rooms, detracting from a comfortable stay. Issues with the functionality of certain amenities, such as the bathtub drain and lights, add to the list of concerns. The dated appearance of the hotel's features, such as the TV and furnishing, further underline the need for a significant update to improve the guest experience.
Overall, the cleanliness of the hotel is a recurring theme in guest reviews, with many visitors suggesting that thorough maintenance and housekeeping efforts are necessary to elevate the standard of accommodation offered at this location.
The staff at Americas Best Value Inn - East Syracuse receives mixed reviews from guests, with some highlighting positive experiences and others noting less favorable interactions. On the brighter side, many guests appreciate the friendly and helpful nature of the staff, describing them as great and awesome, always willing to lend a hand. There is particular praise for the understanding receptionist, which points to instances of exceptional customer service.
However, not all feedback is positive, as some reviews mention the staff being cold, unwelcoming, and even rude. Concerns regarding customer service include a refusal to offer refunds and a lack of communication. Despite these criticisms, the hotel's location is favorable, being conveniently situated within walking distance to a restaurant and a short drive from local jobs, which might compensate for some guests seeking an accessible stay. Overall, while experiences vary, the positive mentions of staff friendliness and helpfulness stand out among the reviews.
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Location
Breakfast
Rooms
Beds
Cleanliness
Moreover, the scent of smoke and an unpleasant odor has been detected in the lobby, hallways, and rooms, detracting from a comfortable stay. Issues with the functionality of certain amenities, such as the bathtub drain and lights, add to the list of concerns. The dated appearance of the hotel's features, such as the TV and furnishing, further underline the need for a significant update to improve the guest experience.
Overall, the cleanliness of the hotel is a recurring theme in guest reviews, with many visitors suggesting that thorough maintenance and housekeeping efforts are necessary to elevate the standard of accommodation offered at this location.
Staff
However, not all feedback is positive, as some reviews mention the staff being cold, unwelcoming, and even rude. Concerns regarding customer service include a refusal to offer refunds and a lack of communication. Despite these criticisms, the hotel's location is favorable, being conveniently situated within walking distance to a restaurant and a short drive from local jobs, which might compensate for some guests seeking an accessible stay. Overall, while experiences vary, the positive mentions of staff friendliness and helpfulness stand out among the reviews.
No, Americas Best Value Inn - East Syracuse doesn't have any pool.
No, a spa isn't available at Americas Best Value Inn - East Syracuse.
Yes, Americas Best Value Inn - East Syracuse welcomes dogs.
Yes, parking facilities are available at Americas Best Value Inn - East Syracuse.
No, Americas Best Value Inn - East Syracuse doesn't have a gym.
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