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Summary of reviewsRed Roof Inn Syracuse is noted for its convenient location, strategically positioned near major highways and Syracuse airport, making it ideal for travelers seeking accessibility. The proximity to dining options and ease of navigation for work and leisure events adds to its appeal. Guests frequently highlight the affordability of the hotel, appreciating the balance between cost and convenience. The staff is regularly praised for their friendliness and helpful service, with particular commendation for individuals like Rochelle at the front desk.
The accommodations receive mixed reviews, with guests appreciating comfortable beds and pillows that contribute to restful nights. While some find the rooms clean and adequately heated, there are concerns about maintenance and hygiene. Reports of pervasive cigarette odors, unclean areas, and sightings of pests suggest a need for improved cleanliness. Some guests mention outdated facilities and issues with room essentials, indicating inconsistent maintenance standards.
Despite these issues, the hotel is pet-friendly, accommodating larger dogs, which some travelers appreciate. However, not all rooms are equipped with amenities like microwaves and refrigerators, which may require confirmation in advance. Overall, Red Roof Inn Syracuse provides a satisfactory stay with value for money, supported by a welcoming staff, though potential visitors should consider the noted challenges with cleanliness and upkeep. Show more
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Accessible Motel
Red Roof Inn Syracuse offers ADA Accessible Superior King rooms, including options with roll-in showers. Accessible rooms feature wider doorways, lowered vanities, toilets with grab bars, and accessible bathing fixtures. Hearing accessible rooms have visual alarms. Accessible parking and routes in common areas are available.
Dog Friendly Motel
Room Types
Superior King Room Smoke FreeBoasting free Wi-Fi and a flat-screen TV with cable, this room is equipped with a microwave and a small refrigerator.
Standard King Room Smoke FreeProviding free toiletries, this double room includes a private bathroom with a bath. The double room provides air conditioning, a private entrance, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Room with Two Double Beds Smoke FreeOffering free toiletries, this double room includes a private bathroom with a bath. The double room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Superior King Room Disability Access Smoke FreeFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Superior King Room Disability Access Roll-ln Shower Smoke FreeProviding free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
5.6
Rated
Location
Red Roof Inn Syracuse offers a convenient location, praised for its accessibility to major highways, making it an ideal choice for travelers on the move. Its proximity to Syracuse airport has been highlighted, making it a favorable option for those needing quick access to flights. The hotel is situated near a variety of dining options, including a Denny’s and convenience stores, which adds to the ease of stay. Guests have found it easy to navigate to their jobs and events from this location, appreciating its strategic placement for business and leisure alike. In addition to location, the price is often noted as a strong point, providing an affordable option without compromising convenience. The staff has also been recognized positively in conjunction with the location, enhancing the overall experience for visitors.
Rooms
At Red Roof Inn Syracuse, guest experiences surrounding the rooms are varied. While some visitors appreciated the clean and spacious accommodations, others noted room cleanliness could be improved. The lodging offers comfortable beds and pillows, contributing to a restful night's stay. Travelers often recognized the rooms for their decent value and noted that they were clean and heated well during chillier nights.
However, guests raised concerns about certain aspects of maintenance and hygiene. Issues such as pervasive odors from cigarette smoke and chemical air fresheners, undesirable cleanliness featuring cockroach sightings, and problems with fixtures like shredded tubs and broken locks were mentioned. Particularly unsettling were reports of bugs around the baseboards and occasional unpleasant discoveries like needles under mattresses. Some rooms were described as needing renovations, especially in the bathrooms, and guests noted that facilities were lagging in upkeep, with some rooms lacking essentials like soap and toilet paper.
Despite these inconsistencies, Red Roof Inn Syracuse is pet-friendly, accommodating large dogs, and the staff is regularly praised for their friendly, helpful service, particularly at the front desk. Not all rooms include amenities such as microwaves and refrigerators, so travelers might want to confirm their availability in advance.
Ultimately, while the Red Roof Inn Syracuse offers satisfactory accommodations with friendly customer service and a reasonable price, potential visitors may want to weigh the trade-offs between value and the maintenance standards noted by some guests.
Beds
The beds at Red Roof Inn Syracuse generally receive positive feedback for their comfort and cleanliness. Guests frequently comment on the comfortable mattresses and soft pillows, making for a restful night's sleep during their stay. The room size complements the bedding, being spacious enough for a quick visit. Clean linens further enhance the experience, though some reviewers mention occasional issues with bed linens and unwelcome pests, which may need attention. Despite these isolated incidents, the overall impression of the beds tends to be favorable, contributing to a satisfactory accommodation experience.
Cleanliness
Red Roof Inn Syracuse struggles with widespread cleanliness issues according to guest reviews. Many visitors have encountered hygiene problems throughout their stay, ranging from dirty rooms to specific issues like roaches and termites. The overall premises, including the exterior of the building, show signs of neglect, with paint splatters and grime affecting the appearance. Inside, guests often find the floors unclean, leaving visible dirt on bare feet. Some reported encountering hairs on mattresses and across floors, as well as broken amenities such as soap dispensers. Despite the property being marketed as smoke-free, there were complaints of cigarette odors lingering in the rooms.
Problems extend to the bathroom facilities, which are frequently mentioned as lacking in cleanliness. Issues include dirty bathtubs, insufficient towels, and stains on walls, doors, and floors. Guests also reported discovering leftover food in fridges, blood stains, flies, and remnants of smoking materials in purportedly non-smoking rooms. This array of cleanliness challenges suggests a need for thorough maintenance and deeper cleaning routines to meet guest expectations for a comfortable stay.
Staff
Visitors to Red Roof Inn Syracuse frequently commend the hotel's staff for their friendliness and helpfulness. Many guests describe interactions with the front desk team as welcoming and polite, noting their efforts to make the stay pleasant. While there are remarks highlighting some challenges faced by the staff during busy periods, overall, the team is seen as accommodating and understanding, with particular praise for individuals such as Rochelle, who has been recognized for her kindness. It is evident that the staff plays a significant role in maintaining a positive atmosphere, contributing to a pleasant experience for many travelers. Despite some isolated concerns, the warm demeanor and professionalism of the staff are recurrent themes in guest experiences.
No, Red Roof Inn Syracuse doesn't have any pool.
No, a spa isn't available at Red Roof Inn Syracuse.
Yes, Red Roof Inn Syracuse welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Syracuse.