The The Green Granite North Conway, an Ascend Collection Hotel, stands out for its prime location in the heart of North Conway. Guests frequently praise its proximity to a variety of shops, restaurants and local attractions, making it a convenient base for exploring the area. The hotel's exterior amenities, including pools and a friendly staff, further enhance its appeal.
Breakfast at the hotel generally receives favorable feedback. Guests appreciate the good quality, variety and organization of the meal, which features a mix of hot and cold items. The selection includes fruits, snacks and traditional options like eggs, pancakes and bacon. Cleanliness and friendly service in the breakfast room contribute to a positive start to the day, despite some comments on the need for more variety and better freshness.
The rooms at the Green Granite Inn are spacious and come with comfortable beds and, in some cases, balconies. However, opinions on cleanliness are mixed with some guests noting issues that require attention, such as musty smells, outdated fixtures and maintenance problems. Despite these concerns, the accommodating staff and pool amenities enhance the overall guest experience.
Cleanliness in general poses significant challenges for the hotel with several guests reporting dirty areas, including bathrooms, carpets and door frames. While some aspects such as bed cleanliness and pool maintenance receive positive notes, the overall room hygiene needs improvement to meet guest expectations.
The hotel's staff receives high praise for their friendliness and helpfulness, consistently going above and beyond to ensure a pleasant stay. Accolades for specific staff members, like the breakfast attendant Bobby, underscore the exceptional service that guests frequently commend.
Wi-Fi access at the hotel is a common point of dissatisfaction with many guests experiencing unreliable or non-existent internet connectivity, making it difficult for them to rely on the hotel's service.
The pool facilities, featuring both indoor and outdoor options along with a hot tub, are well-received. Guests find the pools clean, well-maintained and enjoyable, contributing significantly to the hotel's appeal, especially for families.
Feedback on the beds is mixed with many guests finding them comfortable and conducive to a good night's sleep, while others describe issues with comfort, noise and cleanliness. There are calls for updates and better maintenance in this area to improve guest satisfaction.
Overall, the Residence Inn by Marriott North Conway is a solid choice for those looking to stay in the area. While some guests had complaints about the lack of bacon and gluten-free bread at breakfast and noise levels on some corridors, most guests were satisfied with their stay. The hotel's dessert selection was particularly praised and the location was noted as excellent. While some felt the property could use some updating, others found it to be good. Despite a few disappointed guests, the majority were happy with the property and the surrounding area.
Fairfield by Marriott Inn & Suites North Conway receives high praise for its exceptional location, superb cleanliness, modern amenities, and welcoming staff, making it a standout choice for travelers. Nestled near the ski lift with stunning views of the mountains, the hotel offers a serene escape for those seeking nature and adventure. Guests appreciate the convenience of being close to key attractions while enjoying the tranquility of the surrounding area.
The rooms are consistently described as spacious, beautifully designed, and spotless, providing a peaceful and comfortable environment. The hotel's cleanliness is frequently highlighted as exceptional, with the entire property feeling almost new. Public areas, including the pools, are well-maintained, adding to the overall appeal.
Guests enjoy a satisfying breakfast experience with a good variety of options, largely exceeding expectations. While breakfast is generally well-regarded, there are occasional mentions of it lacking flavor. Nonetheless, families and children find it a delightful perk of their stay. The friendly and helpful staff contribute significantly to the positive atmosphere, providing exceptional service and ensuring a pleasant visit.
Though reviews about the beds are mixed, many guests find them comfortable, promoting a good night's sleep. There are occasional mentions of discomfort with some beds or pillows, suggesting room for improvement in this area.
The pool facilities are clean and well-kept, though the indoor pool may fall short of expectations regarding temperature and size for some guests. Overall, Fairfield by Marriott Inn & Suites North Conway is highly recommended for its combination of cleanliness, comfort, excellent service, and convenient location.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 116 hotels in and around Eaton Center