Extended Stay America Suites - Norco is generally well-received by guests, particularly for its convenient location and welcoming atmosphere. The hotel is strategically situated near major freeways, making it easily accessible and ideal for travelers visiting local attractions or dining at nearby restaurants. Guests appreciate the hotel's proximity to various amenities, which simplifies access to essentials.
The staff at the Norco location receives consistent praise for their friendliness and dedication to guest satisfaction. Many visitors highlight the team’s professionalism and courteous manner, with particular commendation for Jocelyn at the front desk, who is noted for her exceptional customer service. The staff's eagerness to assist and willingness to resolve any issues contribute significantly to the positive experiences of guests.
Cleanliness is another noted advantage of the hotel. Guests frequently remark on the clean and welcoming environment, particularly valuing the fresh aroma upon entering the property. The rooms are often described as super clean and quiet, which is a substantial benefit for budget-conscious travelers seeking a peaceful environment. However, there are occasional inconsistencies in housekeeping, where some guests encountered issues like stained bedding or sticky floors.
While there are many positive aspects, there are areas for improvement, particularly regarding breakfast and bed comfort. Breakfast offerings do not always meet guests' expectations, with limited variety and the need for self-preparation cited as drawbacks. Additionally, the comfort and quality of the beds receive mixed feedback, with some guests finding them uncomfortable or not as advertised in size. Despite these concerns, the hotel remains an appealing option for travelers, largely due to its excellent location and outstanding service by the staff.
Extended Stay America Suites - Redlands is frequently praised for its strategic location, which is both convenient and family-friendly. Guests appreciate its proximity to local dining options, stores, and public transportation, including direct links to the Metrolink trail, all contributing to a hassle-free exploration of Redlands and neighboring areas. The pet-friendly environment, spacious rooms, and ample parking further enhance the appeal.
Visitors commend the cleanliness and comfort of the rooms, as well as the well-maintained exterior, fostering a welcoming atmosphere. Many guests find the accommodations satisfactory, with some enjoying features like regular-sized refrigerators and stove tops. An exceptionally friendly and accommodating staff contributes to the positive experience, with managers and team members known for their dedication to enhancing guest comfort.
While there are noted areas for improvement, particularly concerning room cleanliness and maintenance, the overall guest experience remains largely favorable due to the combined benefits of location, cleanliness, and excellent customer service.
La Quinta Inn & Suites by Wyndham Yucaipa receives high praise for its strategic location, exceptional cleanliness, well-maintained rooms, and attentive staff, creating an inviting environment for travelers. The hotel is conveniently situated near the 10-freeway, providing easy access to surrounding attractions like Palm Springs, scenic trails, and mountain areas, while remaining close to venues and family gatherings in San Bernardino. Its quiet locale offers a restful retreat despite proximity to the highway. Guests commend the hotel's clean and modern decor, supported by friendly service, notably from staff member Maria at the front desk.
The breakfast service is another standout feature, offering a diverse selection that includes hot items and fresh waffles, ensuring guests enjoy a robust start to their day. Despite occasional restocking issues, the breakfast earns accolades for its flavors and variety. Rooms are consistently praised for being clean, modern, and comfortable, with efficient air conditioning, ensuring refreshing stays during warmer periods. While some minor deficiencies are noted, such as the absence of certain amenities, the overall ambiance and comfortable beds contribute to a restful night's sleep.
The hotel's dedication to cleanliness is evident throughout, with super-clean rooms and well-maintained communal areas adding to the tranquil atmosphere. Warm and hospitality-driven staff, including Yvonne and Marie, enhance the guest experience, supporting efficient reservation management and last-minute requests. Their attentive service during breakfast further complements the comfortable accommodations, solidifying La Quinta Inn & Suites by Wyndham Yucaipa as a top choice for travelers who seek convenience, modern comfort, and exceptional service.
Ayres Hotel Rialto Fontana receives commendable praise from guests for a variety of aspects, making it an appealing choice for travelers. Its strategic location offers easy access to major stores, restaurants, and entertainment venues, making it convenient for different interests and providing quick transportation options. The hotel serves as a tranquil base for exploring nearby attractions, although some guests mention occasional traffic noise due to its proximity to the highway.
Guests frequently laud the hotel's cleanliness and maintenance, with both the interiors and grounds described as spotless and well-organized. The spacious and modern rooms, elegantly decorated, contribute to a comfortable and inviting atmosphere. Guests appreciate the relaxed environment and amenities like fridges and microwaves, along with the luxurious comfort of the beds.
The hotel's breakfast is often highlighted as a standout feature, noted for its variety and quality beyond typical hotel offerings. Guests enjoy the selection of dishes, including make-your-own waffles and hand-made items, all served in a cozy setting that enhances the dining experience.
Staff at Ayres Hotel Rialto Fontana receive high praise for their friendliness and professionalism, contributing significantly to a pleasant stay. They are noted for their attentiveness and willingness to go above and beyond to assist guests, from offering extra blankets to providing local dining recommendations.
The pool area, another positive aspect, is well-maintained and provides a relaxing experience with a heated pool and jacuzzi. Those who have used the facilities appreciate the addition of sunbeds and an outdoor patio. Overall, the hotel offers a harmonious blend of comfort, convenience, and excellent customer service, making it a favored choice among visitors seeking a satisfying stay.
The Ontario Airport Hotel & Conference Center enjoys a prime location appreciated by guests for its convenience. Close to major attractions like the Ontario Mills Mall, Toyota Arena and just minutes from the airport, the hotel is ideal for both leisure and business travelers. The ease of access to freeways and local transit, combined with an efficient airport shuttle, enhances the travel experience. Despite its proximity to the airport, the hotel remains peaceful and quiet.
In terms of breakfast, the hotel offers a buffet that some guests enjoy, complimenting the staff, particularly Betty, for their kindness. However, the breakfast is not complimentary and some find it overpriced without delivering sufficient value. A variety of breakfast options or the availability of a buffet could be inconsistent, leading to mixed reviews.
Dinner options at the hotel include an on-site bar and a small restaurant, appreciated for their convenience and friendly service. The staff in food and beverage service receive high praise for their hospitality. However, limited restaurant hours and occasional issues with food quality, such as overcooked items, were noted by guests.
Rooms at the hotel are generally large, clean and comfortable with modern decor and a quiet atmosphere. Guests appreciate the spaciousness and cleanliness, though some mention the absence of basic amenities like refrigerators or microwaves. A few guests also noted outdated features such as old-smelling carpets and noisy air conditioning units. The staff is accommodating, often upgrading rooms when necessary.
Cleanliness throughout the hotel, including rooms and common areas, is frequently praised. However, there are occasional reports of lapses in housekeeping, such as insufficiently cleaned bathrooms and an old smell in certain rooms. Despite these issues, the overall clean appearance and sanitized atmosphere are often highlighted by guests.
The staff consistently garners high praise for their professionalism, helpfulness and friendliness. The front desk and housekeeping teams are particularly noted for their superb service, contributing significantly to positive guest experiences.
The pool area receives mixed reviews. Many guests appreciate the well-sized pool and pleasant temperature, along with convenient amenities like poolside towels. However, some note issues with cleanliness and maintenance, such as algae in the pool and insufficient towels.
Parking is another strong point for the hotel, offering free and ample spaces that are well-lit, providing a sense of security. Some guests mention closures of sections of the lot and areas that appear dirty or overgrown, but overall, the parking experience is considered convenient and secure.
Lastly, the comfort of the beds varies among guests. Many find the beds cozy and conducive to restful sleep, while others report issues with lumpy mattresses, visible springs and some instances of bed bugs. The size of the beds is also a point of contention for some guests.
In summary, the Ontario Airport Hotel & Conference Center is favored for its convenient location, spacious rooms and excellent staff. While breakfast and dinner options and pool maintenance have areas for improvement, the overall experience is positive with a particular emphasis on good service and comfortable accommodations.