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Hotel Selva Arenal

El Arenal , C/girona, 17 (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Selva Arenal in Mallorca boasts a prime location that attracts guests seeking both vibrant island life and tranquility. Conveniently situated just a 10-minute walk from Palma beach and close to the airport, the hotel offers easy access to public transportation, local restaurants, and shops. Guests appreciate its peaceful surroundings and the friendly, helpful staff, making it a practical destination for both short stopovers and extended stays.

The hotel's breakfast receives widespread praise for its abundance, variety, and impressive quality, notably providing gluten-free and healthy options at great value for money. Guests consistently commend the efficient and welcoming staff during breakfast, emphasizing the positive dining experience.

Rooms at Hotel Selva Arenal are generally spacious, clean, and equipped with air conditioning, providing comfort for budget-conscious travelers. However, some aspects, like outdated furnishings and soundproofing, may need improvement. Despite this, daily housekeeping ensures cleanliness, contributing to a satisfactory accommodation experience.

Cleanliness is often highlighted positively, with daily housekeeping maintaining tidy rooms and a clean pool area. The staff's friendliness adds to the welcoming atmosphere, although inconsistencies in cleanliness standards occasionally arise. Ongoing renovation efforts suggest a commitment to improving facilities.

The hotel excels in hospitality, with staff frequently praised for their attentiveness and cheerful demeanor. Whether offering valuable information, arranging transportation, or assisting with leisure facilities, their commitment to exceptional service is a standout feature.

The outdoor pool area is considered a highlight, providing a serene spot for relaxation with its clean, inviting ambiance and poolside bar. Despite being perceived as small by some, the pool's atmosphere, complemented by sun loungers, ensures an enjoyable experience.

While the hotel offers Wi-Fi, guests sometimes experience connectivity issues and frustration with the daily fee. The limited access and inconsistent quality are points of contention.

Overall, Hotel Selva Arenal is a well-located, hospitable choice offering a tranquil retreat with commendable amenities, though some areas like room furnishings and internet connectivity may require attention.
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Categories

Cheap Hotel

This hotel is popular among guests booking cheap hotels in El Arenal.

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Outdoor Pool

Room Types

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

Single Room This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Suite with Terrace This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.

About Hotel Selva Arenal

License: 000510/1969-ACTI

Guest Reviews

7.2

Good

Location

Hotel Selva Arenal enjoys a superb location that impresses its guests for both convenience and peaceful surroundings. Perfectly situated for those looking to explore the vibrant island life and relax in tranquility, the hotel is a mere 10-minute walk from the beach, placing guests close to the sandy shores and vibrant promenade of Palma beach. The hotel’s proximity to the airport makes it an excellent choice for travelers, as guests frequently mention the ease of reaching the hotel from the airport via a short bus ride or drive. The nearby bus stops offer good connections to various parts of the island, including the bustling center of Palma, allowing for easy exploration.

Nestled in a quiet part of Arenal, the hotel provides a tranquil retreat away from the traffic and noise of the main streets, yet remains close enough to enjoy local restaurants and shops. Guests appreciate the peaceful atmosphere, especially at night, combined with the convenience of having shops, markets, and dining options just a short walk away. Those seeking nightlife find it easily accessible, while the greenery surrounding the hotel offers a pleasant escape. Many reviews highlight the friendly and helpful staff, which adds to the positive experience at this well-situated hotel. Hotel Selva Arenal stands out as a practical choice for both short airport stopovers and extended stays on Mallorca.

Breakfast

Hotel Selva Arenal in Arenal receives numerous commendations for its breakfast offerings, clearly standing out as a highlight of guests' stays. The buffet is described as abundant and varied, providing a comprehensive range of dishes that cater to different palates, including gluten-free and healthy options. Many reviews emphasize the impressive quality and diversity, with selections ranging from fresh fruits and vegetables to various meats and pastries.

Guests frequently mention the exceptional value for money that the breakfast provides, often surpassing expectations, especially considering the modest additional cost. The breakfast receives accolades for being plentiful, with the buffet constantly replenished, ensuring a satisfying and uninterrupted dining experience.

Moreover, the hotel's staff efficiency and friendliness contribute positively to the overall breakfast experience, making guests feel welcomed and comfortable. Although a few reviews hint at room for improvement, especially regarding the variety of local products, the overall consensus lauds the breakfast as a stellar element of staying at this hotel. Its strategic location near public transport and value-for-money offerings further elevate its appeal.

Rooms

Hotel Selva Arenal offers rooms that are generally spacious and clean, with some featuring lovely balconies that provide views of the forest and mountains. Many guests find the rooms to be comfortable, with air conditioning that effectively cools and heats the space. The rooms are suitable for their price, making them a good option for budget-conscious travelers.

However, the hotel does have some areas for improvement. The furnishings in the rooms are considered outdated, with some pieces appearing worn and in need of renovation. Soundproofing is often mentioned as insufficient, leading to disturbances from neighboring rooms and the nearby elevator. The condition of bathrooms varies, with reports of small sizes and issues like weak shower pressure and swollen doors.

Despite the dated appearance and certain maintenance issues, the hotel maintains cleanliness with rooms cleaned daily and fresh towels provided. Bedding quality is mixed, with some guests finding the mattresses uncomfortable or too hard. Overall, Hotel Selva Arenal provides a basic accommodation experience that fulfills essential needs, especially appealing for those prioritizing space and affordability.

Beds

Hotel Selva Arenal presents a mixed experience when it comes to the comfort of its beds. While some guests found the mattresses comfortable and rest-inducing, others reported issues such as hard mattresses, uncomfortable spring sensations, and squeaky frames. There were mentions of beds being worn out, not sturdy, and sometimes resembling camp cots. The tendency for some beds to sag and have thin or inadequate bedding was noted. Yet, there were positive remarks about cozy and clean beds, with new mattresses providing comfort for some visitors. Despite these conflicting experiences, the hotel scores points for air-conditioned rooms and extra blankets, ensuring a functional and pleasant atmosphere. Overall, the bed quality seems inconsistent, making it an important factor for future guests to consider.

Cleanliness

Hotel Selva Arenal offers guests a mixed experience when it comes to cleanliness. Many reviews highlight a positive experience with clean rooms and diligent daily housekeeping, ensuring that guests enjoy a tidy environment during their stay. Some visitors praised the hotel's cleanliness, noting the clean pool and outdoor area, as well as the simple but well-kept accommodations. The staff frequently received compliments for being friendly and helpful, contributing to a welcoming atmosphere.

However, some reviews also point to inconsistencies in cleanliness standards. While many guests found their rooms tidy and sheets adequate, others encountered issues such as leftover hairs, stained towels, and occasional unpleasant odors. Certain rooms showed signs of wear and minor neglect, which seemed to affect the overall cleaning experience for some visitors. Despite these mixed reviews, the hotel seemed to be undergoing renovation efforts, suggesting a commitment to improving its facilities.

Guests also appreciated the hotel's complete amenities and tranquil setting, which made it a suitable choice for a restful stay. Although aspects of cleanliness could benefit from more attention, the quality of service and overall environment help offset these concerns for many travelers.

Staff

Hotel Selva Arenal excels in delivering exceptional hospitality, largely attributed to its impressive staff. Guests frequently highlight the outstanding service, with remarks pointing to the team's generosity, attentiveness, and willingness to cater to every need. The staff is characterized by their cheerfulness and kindness, creating a welcoming atmosphere for guests. They are described as well-trained, polite, and multilingual, with proficiency in English and German.

Throughout various areas of the hotel, from reception to the restaurant and bar, the personnel is consistently praised for their friendliness and ability to provide helpful advice. Reception staff, including individuals like Evelyn, Toni, Kada, and the reception ladies, receive particular commendation for their approachability and professional attitude. They go above and beyond by offering valuable information, calling cabs, and accommodating guests at all hours.

Whether dealing with room amenities, dining options, or leisure facilities, such as a clean pool and beautiful outdoor spaces, the staff's commitment to ensuring a pleasant stay is evident. Hotel Selva Arenal's staff stands out as a key factor in shaping guests' positive experiences, and the emphasis on excellent customer service makes it a destination worth recommending.

Wi-Fi

Hotel Selva Arenal offers a mixed experience when it comes to internet connectivity. While some guests have noted instances of good Wi-Fi, consistent and reliable access seems to be a challenge across the board, particularly in the rooms. Visitors have reported weak or non-functioning Wi-Fi on certain floors, especially the fifth floor, and issues with Wi-Fi connectivity being slow at times or simply not working. Additionally, the internet is subject to a daily fee, which guests find frustrating given the quality and limited access to one device. Overall, while there are other amenities like a good coffee machine mentioned positively, the Wi-Fi remains a point of contention for many travelers seeking seamless internet access during their stay.

Pool

Hotel Selva Arenal offers a delightful escape for guests looking to enjoy a refreshing swim. The hotel features a well-maintained pool area that guests often describe as lovely, clean, and inviting. With comfortable and spacious surroundings, the pool provides a perfect spot for relaxation. Many appreciate the newly renovated ambiance, complemented by the convenience of sun loungers, a poolside bar with good prices, and a quiet location. Additionally, the hotel ensures the pool is kept in good order, adding to the overall enjoyable experience. While some find the pool on the smaller side, it is sufficient for a refreshing dip and consistently receives positive mentions for its cleanliness and pleasant atmosphere. The pool remains open until 9:00 PM, offering ample time for guests to wind down after a day of exploration. Overall, the pool at Hotel Selva Arenal is considered a highlight by many visitors, often exceeding expectations and providing a serene retreat in a beautiful setting.

Outdoor Pool

Hotel Selva Arenal offers guests a delightful outdoor pool experience that has garnered positive feedback from past visitors. Guests appreciate the clean and well-maintained pool area, which is complemented by a lovely outdoor space featuring both upper terrace and lower pool options. Comfortable lounge chairs are available for sunbathing, and towels are conveniently provided for swimmers. The atmosphere is enhanced by a poolside bar, serving refreshing drinks that add to the enjoyment of the poolside experience. Guests also highlight the excellent hospitality at the reception and the satisfying breakfast buffet, making it easy to transition from a refreshing morning swim to a delicious start to the day. While there is a shuttle service to the beach, some choose to walk, relishing the pool as a relaxing retreat after a day out.

Yes, Hotel Selva Arenal has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Selva Arenal.

No, Hotel Selva Arenal doesn't allow dogs.

No, parking facilities aren't available at Hotel Selva Arenal.

No, Hotel Selva Arenal doesn't have a gym.

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