Embassy Suites by Hilton El Paso
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Summary of reviewsEmbassy Suites by Hilton El Paso consistently receives high praise from guests across several categories, making it a standout choice for travelers. Guests appreciate the hotel's prime, central location, which offers easy access to Ft. Bliss, the airport and various local destinations. Proximity to shopping centers, dining options and convenient freeway access with ample parking adds to the location's allure.
The breakfast offerings are a major highlight, frequently lauded for their excellence and variety. Guests commend the delicious and fresh choices, particularly the made-to-order omelettes and high-quality coffee. Although some mention the early breakfast cutoff on weekdays, the overall feedback is overwhelmingly positive with many describing it as the best hotel breakfast they've ever had.
The rooms are recognized for their spaciousness, comfort and amenities. Families and individuals alike benefit from features such as separate living areas, multiple TVs and kitchen facilities. Cleanliness is a recurring praise point with guests often noting the pristine condition of the rooms. However, there are occasional mentions of the interior being dated and the need for a more consistent housekeeping schedule.
The hotel's commitment to cleanliness extends to the entire facility, impressing guests with its well-maintained and modern design. The positive guest experience is further elevated by the exceptional quality of the staff, who are consistently described as friendly, professional and accommodating. Their genuine pride in their work and hospitality leaves a lasting impression on visitors.
The indoor pool is generally well-received for its warmth and cleanliness with extended hours being a particular plus. Nonetheless, some guests noted issues with inconsistent pool temperatures and occasional maintenance concerns. Despite these minor setbacks, the overall feedback is positive with many enjoying the pool as part of their stay.
Finally, the beds are often highlighted for their comfort, contributing to a restful stay for many guests. Although there are occasional mentions of mattress issues and uncomfortable sofa beds, the general sentiment remains favorable.
Overall, Embassy Suites by Hilton El Paso offers a commendable combination of excellent location, delicious breakfast, spacious and clean rooms, friendly staff and comfortable amenities, making it a solid choice for travelers.
Categories
The breakfast offerings are a major highlight, frequently lauded for their excellence and variety. Guests commend the delicious and fresh choices, particularly the made-to-order omelettes and high-quality coffee. Although some mention the early breakfast cutoff on weekdays, the overall feedback is overwhelmingly positive with many describing it as the best hotel breakfast they've ever had.
The rooms are recognized for their spaciousness, comfort and amenities. Families and individuals alike benefit from features such as separate living areas, multiple TVs and kitchen facilities. Cleanliness is a recurring praise point with guests often noting the pristine condition of the rooms. However, there are occasional mentions of the interior being dated and the need for a more consistent housekeeping schedule.
The hotel's commitment to cleanliness extends to the entire facility, impressing guests with its well-maintained and modern design. The positive guest experience is further elevated by the exceptional quality of the staff, who are consistently described as friendly, professional and accommodating. Their genuine pride in their work and hospitality leaves a lasting impression on visitors.
The indoor pool is generally well-received for its warmth and cleanliness with extended hours being a particular plus. Nonetheless, some guests noted issues with inconsistent pool temperatures and occasional maintenance concerns. Despite these minor setbacks, the overall feedback is positive with many enjoying the pool as part of their stay.
Finally, the beds are often highlighted for their comfort, contributing to a restful stay for many guests. Although there are occasional mentions of mattress issues and uncomfortable sofa beds, the general sentiment remains favorable.
Overall, Embassy Suites by Hilton El Paso offers a commendable combination of excellent location, delicious breakfast, spacious and clean rooms, friendly staff and comfortable amenities, making it a solid choice for travelers.
Hotel Taking Steps Towards Sustainability
While specific eco-friendly initiatives are not detailed in the provided data, Embassy Suites hotels often participate in responsible business programs focusing on environmental and social responsibility.
Hotel for Honeymoon
Embassy Suites offers spacious suites and complimentary amenities, providing a comfortable and convenient stay for honeymooners. The hotel's excellent service and relaxed atmosphere make it a great choice for a romantic getaway.
Family Friendly Hotel
This hotel provides spacious suites that can comfortably accommodate families. It includes a complimentary breakfast and evening reception, adding value and convenience for families.
Hotel with Swimming Pool
This hotel offers both indoor and outdoor pool options, providing flexibility for guests regardless of the weather. The spacious suites and complimentary breakfast add to the overall appeal.
Heated Pool Indoor Pool
Business Hotel
Embassy Suites hotels typically offer meeting spaces and business centers, making them suitable for business travelers. The hotel provides ample space to unwind, bars and restaurants for networking or relaxing, and fitness centers to help you stay healthy and active.
Accessible Hotel
This all-suite hotel provides wheelchair access throughout the property and offers accessible rooms with facilities for disabled guests. Specific accessible suite types are available, including those with roll-in showers or accessible tubs. The hotel also mentions accessible parking, an accessible business center, and accessible recreational facilities like the indoor pool and whirlpool.
Hotel with Gym
Features a well-equipped fitness center for guests. Provides ample space for various workout activities.
3-Star Hotel
This hotel provides spacious suites, complimentary cooked-to-order breakfast, and an evening reception with drinks and snacks. These amenities enhance the overall guest experience, offering both comfort and value.
Dog Friendly Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Embassy Suites by Hilton El Paso receives high praise for its strategically perfect location. Guests find it centrally located, making it convenient for various needs, whether traveling to Ft. Bliss or seeking proximity to the airport and local destinations. Families particularly appreciate the excellent, clean and comfortable lodging, complemented by an array of amenities such as a king suite with separate living areas, two TVs and kitchen facilities. With easy freeway access and proximity to shopping centers like the Basset Center and dining options like IHOP, the hotel's position off I-10 east is lauded as very accessible. Ample convenient parking further enhances the appeal for city hotel seekers.
Embassy Suites by Hilton El Paso garners significant praise for its breakfast offerings from numerous guests. Visitors frequently remark on the excellence and variety of the breakfast, often describing it as fabulous, excellent and amazing. The custom-made omelettes and high-quality coffee at the breakfast bar are particular highlights with guests appreciating the fresh fruit and wide selection of options available.
Although some mention that the breakfast service ends early during the weekdays, most reviews emphasize the deliciousness and satisfaction provided by the morning meal. With descriptors like "best breakfast around" and "hands down the best I have had at a hotel," it is clear that the breakfast experience at this hotel leaves a lasting impression. The convenience of a free breakfast combined with the hotel's great location further enhances the overall positive guest experience. Small critiques like limited selection and lack of bacon are noted but seem minor in comparison to the overwhelming commendation for the breakfast quality and variety.
Embassy Suites by Hilton El Paso offers spacious and comfortable rooms, making it an excellent choice for families and individuals alike. Many guests have praised the generously sized rooms and the comfort of the beds, which contribute to an overall pleasant stay. Features such as separate bedroom and living areas, multiple TVs and amenities like microwaves and mini fridges add to the convenience and value of the suites.
Cleanliness is frequently highlighted with several reviews noting the rooms' pristine condition. However, some mentions of inconsistent housekeeping and the necessity to explicitly request room cleaning should be weighed in. While the rooms are spacious and clean, some guests have pointed out that the interior appears dated and could benefit from an update.
Accessibility and location of rooms in relation to elevators received some criticism and a few guests mentioned issues like the smell of chlorine in rooms located near the pool or minor maintenance needs, especially in bathrooms. Despite these remarks, the overall consensus is that the hotel provides great value with its large, comfortable rooms and excellent amenities, marking it as a solid choice for travelers.
The beds at Embassy Suites by Hilton El Paso received favorable feedback for their comfort. Multiple guests found the beds to be very comfortable with several specifically mentioning the softness of the beds and pillows. However, there were some concerns highlighted by guests, including issues with mattresses being in poor condition, discomfort due to dips in the beds and uncomfortable sofa beds. Despite these issues, the overall sentiment towards the comfort of the beds is positive.
Embassy Suites by Hilton El Paso receives positive remarks for its cleanliness with many guests highlighting the hotel as very clean and nicely updated. Visitors consistently find the rooms to be clean, super clean and spacious. The facilities are also often described as well-maintained, comfortable and clean. Alongside the clean environment, the service stands out as excellent with friendly and accommodating staff contributing to the overall pleasant experience. The hotel’s cleanliness extends to its modern design, which impresses guests and enhances their comfortable stays. Despite occasional negative remarks about specific cleaning issues and room maintenance, the general feedback reflects a commendable commitment to cleanliness and guest satisfaction.
At the Embassy Suites by Hilton El Paso, guests are consistently impressed with the exceptional quality of the staff. Many reviews highlight the kindness and professionalism exhibited by the entire team. From the receptionist to the breakfast staff, employees are noted for their friendly and accommodating nature, ensuring a smooth and enjoyable stay for families and individuals alike.
The bartending staff, especially individuals like Lisa, stand out for their ability to make guests feel extremely welcome and well taken care of, contributing significantly to the positive experiences shared by many. The front desk staff also receive high praise for their helpfulness and attentive service, handling various situations with a professional attitude.
Guests frequently commend the overall friendliness and helpful disposition of the staff, often mentioning that employees appear to take genuine pride in their work. This consistent level of excellent service, combined with a warm and hospitable atmosphere, leaves a lasting impression on visitors, making the hotel a standout choice for travelers seeking a friendly and supportive environment.
Embassy Suites by Hilton El Paso offers a mixed experience when it comes to their pool facilities. Many guests found joy in the indoor pool, particularly noting its warmth, which made it a comfortable choice for both families and children. The pool's extended hours, staying open until midnight, were appreciated by those who enjoyed a late swim. The pool’s cleanliness also received multiple mentions, suggesting it is well-maintained overall.
However, experiences were not universally positive. Some guests reported that the pool's temperature could be inconsistent with a few noting it was too cold, dampening their enjoyment. Chemical levels were occasionally described as strong, which might affect sensitive swimmers. Reports of the hot tub being out of order and a few mentions of a dirty pool could be points of concern for potential visitors.
Despite these minor setbacks, the overall tone leaned towards the positive with many guests highlighting their overall enjoyment of the hotel's facilities, including the pool. The indoor pool, combined with other appreciated amenities like a generous happy hour and a good breakfast, makes for a generally satisfying stay at Embassy Suites by Hilton El Paso.
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Location
Breakfast
Although some mention that the breakfast service ends early during the weekdays, most reviews emphasize the deliciousness and satisfaction provided by the morning meal. With descriptors like "best breakfast around" and "hands down the best I have had at a hotel," it is clear that the breakfast experience at this hotel leaves a lasting impression. The convenience of a free breakfast combined with the hotel's great location further enhances the overall positive guest experience. Small critiques like limited selection and lack of bacon are noted but seem minor in comparison to the overwhelming commendation for the breakfast quality and variety.
Rooms
Cleanliness is frequently highlighted with several reviews noting the rooms' pristine condition. However, some mentions of inconsistent housekeeping and the necessity to explicitly request room cleaning should be weighed in. While the rooms are spacious and clean, some guests have pointed out that the interior appears dated and could benefit from an update.
Accessibility and location of rooms in relation to elevators received some criticism and a few guests mentioned issues like the smell of chlorine in rooms located near the pool or minor maintenance needs, especially in bathrooms. Despite these remarks, the overall consensus is that the hotel provides great value with its large, comfortable rooms and excellent amenities, marking it as a solid choice for travelers.
Beds
Cleanliness
Staff
The bartending staff, especially individuals like Lisa, stand out for their ability to make guests feel extremely welcome and well taken care of, contributing significantly to the positive experiences shared by many. The front desk staff also receive high praise for their helpfulness and attentive service, handling various situations with a professional attitude.
Guests frequently commend the overall friendliness and helpful disposition of the staff, often mentioning that employees appear to take genuine pride in their work. This consistent level of excellent service, combined with a warm and hospitable atmosphere, leaves a lasting impression on visitors, making the hotel a standout choice for travelers seeking a friendly and supportive environment.
Pool
However, experiences were not universally positive. Some guests reported that the pool's temperature could be inconsistent with a few noting it was too cold, dampening their enjoyment. Chemical levels were occasionally described as strong, which might affect sensitive swimmers. Reports of the hot tub being out of order and a few mentions of a dirty pool could be points of concern for potential visitors.
Despite these minor setbacks, the overall tone leaned towards the positive with many guests highlighting their overall enjoyment of the hotel's facilities, including the pool. The indoor pool, combined with other appreciated amenities like a generous happy hour and a good breakfast, makes for a generally satisfying stay at Embassy Suites by Hilton El Paso.
Yes, Embassy Suites by Hilton El Paso has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton El Paso.
Yes, Embassy Suites by Hilton El Paso welcomes dogs.
No, parking facilities aren't available at Embassy Suites by Hilton El Paso.
Yes, Embassy Suites by Hilton El Paso has a gym.
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