Mansion House Hotel
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Summary of reviewsThe Mansion House Hotel in Elgin offers an exceptional blend of historic charm and modern comfort, making it an ideal choice for guests seeking both convenience and tranquility. Its prime location near the city center, bus station and local attractions, along with beautiful grounds by the River Lossie, provides a peaceful and picturesque backdrop. This setting is perfect for both business travelers and leisure visitors looking to explore nearby distilleries, beaches and regional sites.
The breakfast at Mansion House Hotel receives high praise for its superb, generous and varied offerings, coupled with friendly and attentive service. Guests appreciate the quality and diversity of freshly cooked dishes served in an atmospheric setting. Although there are occasional critiques about specific items like overcooked eggs or stale pastries, the overall consensus is that the breakfast experience is excellent.
Rooms at the Mansion House Hotel are noted for their spaciousness, cleanliness and comfort. Many rooms feature traditional decor with modern amenities, including luxurious four-poster beds, large bathrooms and cozy furnishings. Despite a few reports of dated decor and minor cleanliness issues, guests generally find the accommodations to be beautiful and exceptionally clean, enhancing their overall stay.
The staff at the hotel are frequently highlighted for their exceptional friendliness, professionalism and helpfulness. Reception staff, in particular, receive numerous accolades for their efficient and welcoming service. While some guests mention occasional lapses due to staff being overburdened, the overall impression is that the staff contribute significantly to a pleasant and comfortable stay.
The hotel excels in providing ample, free parking, which guests find convenient and hassle-free. For families, Mansion House Hotel offers well-suited accommodations and a range of activities, making it an appealing choice for those traveling with children. The serene environment further enhances its suitability as a family-friendly destination.
Beds at Mansion House Hotel are a standout feature with many guests describing them as incredibly comfortable and spacious. The luxurious feel of the beds ensures guests enjoy a restful night's sleep, adding to the overall appeal of the hotel.
Despite some debate over whether the hotel fully meets four-star standards with some aspects falling short, the property is widely regarded as an amazing and prestigious place to stay. The classic Scottish charm, combined with luxurious amenities and high standards of cleanliness and comfort, makes the Mansion House Hotel a commendable choice for a luxurious escape.
Finally, the romantic ambiance of the hotel with its grand and fairy-tale-like setting, enhances the experience for couples seeking a special getaway. The staff's efforts in creating a romantic atmosphere and the serene location contribute to a memorable stay for those seeking romance.
Categories
The breakfast at Mansion House Hotel receives high praise for its superb, generous and varied offerings, coupled with friendly and attentive service. Guests appreciate the quality and diversity of freshly cooked dishes served in an atmospheric setting. Although there are occasional critiques about specific items like overcooked eggs or stale pastries, the overall consensus is that the breakfast experience is excellent.
Rooms at the Mansion House Hotel are noted for their spaciousness, cleanliness and comfort. Many rooms feature traditional decor with modern amenities, including luxurious four-poster beds, large bathrooms and cozy furnishings. Despite a few reports of dated decor and minor cleanliness issues, guests generally find the accommodations to be beautiful and exceptionally clean, enhancing their overall stay.
The staff at the hotel are frequently highlighted for their exceptional friendliness, professionalism and helpfulness. Reception staff, in particular, receive numerous accolades for their efficient and welcoming service. While some guests mention occasional lapses due to staff being overburdened, the overall impression is that the staff contribute significantly to a pleasant and comfortable stay.
The hotel excels in providing ample, free parking, which guests find convenient and hassle-free. For families, Mansion House Hotel offers well-suited accommodations and a range of activities, making it an appealing choice for those traveling with children. The serene environment further enhances its suitability as a family-friendly destination.
Beds at Mansion House Hotel are a standout feature with many guests describing them as incredibly comfortable and spacious. The luxurious feel of the beds ensures guests enjoy a restful night's sleep, adding to the overall appeal of the hotel.
Despite some debate over whether the hotel fully meets four-star standards with some aspects falling short, the property is widely regarded as an amazing and prestigious place to stay. The classic Scottish charm, combined with luxurious amenities and high standards of cleanliness and comfort, makes the Mansion House Hotel a commendable choice for a luxurious escape.
Finally, the romantic ambiance of the hotel with its grand and fairy-tale-like setting, enhances the experience for couples seeking a special getaway. The staff's efforts in creating a romantic atmosphere and the serene location contribute to a memorable stay for those seeking romance.
Hotel with Parking
This hotel offers free parking and is highly rated. It provides a comfortable and convenient stay for guests with vehicles.
4-Star Hotel
Nestled on the banks of the River Lossie, this 19th-century Baronial house provides a peaceful getaway with elegant country house style and modern amenities. It offers free parking and Wi-Fi, and is just a short walk from Elgin's historical center.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Mansion House Hotel sits in a prime location, ideally situated in the heart of Elgin, yet graced with a peaceful and quiet ambiance. Its setting combines convenience with tranquility, being just a short walk from the bus station, various restaurants and shops, including a nearby Tesco. This beautiful historic mansion is nestled among picturesque grounds by the River Lossie, offering a serene and stunning backdrop.
Perfect for both business trips and leisurely visits, the hotel is a quick walk from Elgin's city center, making it easy for guests to explore local attractions, including Speyside distilleries and nearby beaches. The hotel's central location also provides easy access to transport links and is a great base for excursions, whether visiting the whiskey trail or other regional sites like Loch Ness and Inverness.
The property itself exudes classic Scottish charm with lovely exteriors and spacious grounds that include ample parking. Despite being off the main road, it’s conveniently close to everything one might need during their stay, making it a superb choice for both comfort and convenience.
At the Mansion House Hotel, breakfast receives predominantly positive feedback from guests, highlighting various aspects that contribute to an enjoyable morning meal experience. Many guests commend the excellent and generous breakfast options, describing them as superb, delicious and even the best some have had in Scotland. The breakfast service, noted for being friendly and attentive, clearly enhances the dining experience.
Guests appreciate the wide selection and diversity of choices available with many praising the freshly cooked dishes that cater to individual tastes. The Scottish breakfast offerings, including both cooked and continental styles, are frequently highlighted as highlights. It's also noted that breakfast is served in a well-maintained and atmospheric setting, which adds to the overall positive experience.
While the breakfast largely receives accolades, there are occasional comments about overcooked eggs, stale pastries and less impressive aspects, suggesting some inconsistency in quality. Despite these few critiques, the general consensus remains that the Mansion House Hotel offers a very good to excellent breakfast, making it a noteworthy part of the stay for most guests.
Many guests of the Mansion House Hotel highlighted concerns about the availability of dinner services. A significant number of reviews noted that the restaurant was frequently closed in the evenings with no evening meals offered. Some guests were not informed about the lack of dinner services prior to their stay, which led to frustration and inconvenience, especially since there were no alternative dining options available on-site besides breakfast.
On the occasions when dinner was available, the reviews were a mix of positive and negative sentiments. Some guests praised the food, describing it as excellent, well-presented and good quality. The service from the staff was also mentioned positively. However, others found the food to be average at best with some dishes described as terrible or not up to standard. The dinner menu often had a modest or limited selection, which disappointed some diners and there were reports of the menu not matching what was advertised on the hotel's website.
For those who did get to experience dinner at the hotel, the feedback on specific dishes varied widely, from fantastic to underwhelming. There were also complaints about the slow arrival of meals and the food being overpriced for its quality. Given the inconsistency in the dining experience, some guests opted to dine out at nearby establishments.
In summary, while the Mansion House Hotel has the potential for a good dining experience, guests should be aware of the potential lack of dinner services and the varying quality of the food when planning their stay.
Mansion House Hotel offers an array of rooms that have impressed guests with their spaciousness, cleanliness and comfort. The well-maintained accommodations feature a mix of modern and traditional decor and many rooms are described as beautiful, lovely and exceptionally clean. Guests appreciated the large bathrooms and comfortable beds, often noting the presence of luxurious four-poster beds and the ample space available.
Many rooms have a historic and elegant charm with some newly renovated to maintain a fresh and inviting atmosphere. The facilities within the rooms, such as cozy sofas, big TVs and powerful showers, add to guest comfort. Furthermore, the rooms in the main building received high praise for their superb quality and interesting decor.
However, not all feedback was entirely positive. Some rooms were reported to be in need of updating due to their age and a few guests found certain rooms to be cold or not matching the photos online. Additionally, a small number of reviews mentioned issues with cleanliness between stays and difficult-to-navigate bathrooms.
Overall, guests found the rooms at Mansion House Hotel to be large, clean and tastefully decorated, contributing to an overall pleasant and comfortable stay.
Nestled in the heart of luxury, Mansion House Hotel has garnered extensive praise for its beds, making a stay here synonymous with comfort and restfulness. Guests frequently highlight the unmatched coziness and size of the beds, describing them as massive, huge and gigantic. The hotel offers a variety of sleeping arrangements, from king-size sleigh beds to elegant four-poster beds, ensuring a touch of grandeur in every room.
The beds are often described as incredibly comfortable with some guests referring to them as the most comfortable beds they have ever slept in. Many guests even compare the experience to sleeping on a cloud, emphasizing the luxurious feel. Numerous reviews echo sentiments of having a perfect night's sleep, thanks to the beds' exceptional comfort and the overall warmth and coziness they provide.
Additionally, the spaciousness of the bedrooms complements the comfort of the beds, making the overall experience even more delightful. With beds that are large, super comfy and ideal for a restful night's sleep, Mansion House Hotel clearly prioritizes guest comfort, ensuring that travelers wake up refreshed and ready to explore.
Overall, the consistent praise for the hotel’s beds indicates that Mansion House Hotel is a top choice for those seeking accommodation with an emphasis on relaxation and comfort.
Mansion House Hotel impresses predominantly with its high standards of cleanliness, consistently described as very clean, spotlessly clean and impeccably maintained. Many guests remarked on their clean, comfortable and well-appointed rooms with some pointing out the cleanliness of specific areas like the bathrooms and bathtubs. The public areas and the hotel's surroundings were also noted for their cleanliness and good maintenance.
Despite its generally high cleanliness rating, some reviews mentioned issues such as rooms not being cleaned between stays and dusty carpets which could make guests uncomfortable. There were also occasional comments about certain rooms feeling dark or claustrophobic and a few remarks on the hotel’s dated decor.
Overall, Mansion House Hotel maintains an admirable level of cleanliness throughout, from the rooms to the public areas, ensuring a pleasant stay for its guests.
Mansion House Hotel is celebrated for its exceptional staff, consistently praised for their friendliness and helpfulness. Guests frequently highlight the professional and courteous demeanor of the team members. The reception staff, in particular, receive glowing reviews, noted for their efficiency and accommodating nature. Numerous visitors commend the entire team for being welcoming, polite and attentive, contributing significantly to a comfortable and enjoyable stay.
Some standout mentions include David at reception, recognized for his helpfulness and Lorenzo Fernandez, who made a notable positive impact on one guest's experience. The staff's promptness in addressing requests and their warm, smiling faces have created a pleasant atmosphere throughout the hotel.
While the majority of the feedback is positive, a few guests observed that the staff seemed overburdened at times, which affected their service quality. There were also isolated instances where the reception staff appeared unapproachable or annoyed and one noted a less-than-professional appearance.
Despite these occasional criticisms, the overwhelming consensus is that Mansion House Hotel's staff are dedicated, reliable and go out of their way to make guests feel welcome and well-cared-for, contributing to a highly recommended stay.
Guests at Mansion House Hotel have diverse experiences with the wifi service. While several reviewers found the wifi to be less than ideal, citing issues like poor internet service, bad coverage and a lack of stability, there were also instances where the wifi was described as very good. Some guests were not even able to see the wifi network as an option, hinting at inconsistency in the service. Despite these challenges, the hotel does offer a generally efficient and easy check-in process, even though improving the reliability of the wifi could enhance the overall stay experience.
The Mansion House Hotel boasts a wealth of parking facilities, a common highlight in guest reviews. Visitors frequently commend the ample, free parking available directly on-site. Many point out the ease with which they could find parking, appreciating plenty of room for their vehicles. The hotel's extensive grounds accommodate numerous parking spaces, ensuring that guests seldom worry about finding a spot. Overall, the parking amenities at Mansion House Hotel are praised for being plentiful and convenient, contributing to a hassle-free stay for travelers with vehicles.
Mansion House Hotel proves to be a remarkable destination for families seeking a satisfying and engaging stay. Accommodations are well-suited for family-sized groups with good options for family stays and a fair price point. The warm and friendly reception, even for families with small children, adds to the positive first impression. Guests consistently mention the array of activities available, from outdoor sports to engaging workshops, making it an appealing spot for those with kids. The serene and peaceful environment further enhances its appeal as an ideal family destination. Whether it's a family holiday or a special occasion like an anniversary, Mansion House Hotel caters well to family needs, ensuring a pleasant and inclusive experience.
Mansion House Hotel is a beautiful property set in a classic Scottish building with a traditional and period luxury atmosphere. Guests appreciate the high standard of the establishment, describing it as an amazing place and a fantastic hotel. The staff are well-trained and provide excellent service, contributing to the overall luxurious experience.
However, there is a significant discrepancy regarding its four-star rating with many guests believing it falls short of this standard with some comparing it more closely to a three-star hotel. While some elements are up to par, others do not meet the expectations typically associated with four-star establishments. Despite these concerns, many find it to be a prestigious hotel worth visiting, particularly due to its cleanliness and comfort in the rooms. The overall sentiment reflects a mix of admiration for the hotel's classic charm and a call for consistency in maintaining four-star standards.
Mansion House Hotel is a commendable choice for those seeking a luxurious escape. The hotel artfully combines the charm of an antique period property with modern luxury, offering guests a memorable stay. The fabric of the building elicits an air of grandeur, despite showing slight signs of wear and tear in some areas. Guests will find an array of luxurious amenities including beautifully appointed four-poster beds, indulgent bathrooms and exquisite suites that meet high standards of comfort. The interiors are tastefully done, ensuring a luxury feel throughout the property. This 4-star hotel surprises its guests with the opulence and privacy it offers, making it a stand-out choice for luxurious accommodation.
The Mansion House Hotel offers a distinctly romantic experience with guests praising its grand and traditional castle-like charm. The unique and pleasant ambiance, often described as fairy-tale-like and scenic, provides an idyllic setting for a romantic getaway. Many have appreciated the quiet location and the atmosphere at the bar and lounge, which enhances the romantic touch of their stays.
Staff members are commended for their efforts in setting up rooms specially for romantic occasions, making it a popular choice for anniversaries and romantic weekends. The sentimentality of the location adds an extra layer of romance and some guests felt like royalty during their stay.
In summary, the Mansion House Hotel is frequently highlighted as a perfect, picturesque venue for a romantic trip with couples expressing satisfaction with their special, romantic experiences and settings.
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Location
Perfect for both business trips and leisurely visits, the hotel is a quick walk from Elgin's city center, making it easy for guests to explore local attractions, including Speyside distilleries and nearby beaches. The hotel's central location also provides easy access to transport links and is a great base for excursions, whether visiting the whiskey trail or other regional sites like Loch Ness and Inverness.
The property itself exudes classic Scottish charm with lovely exteriors and spacious grounds that include ample parking. Despite being off the main road, it’s conveniently close to everything one might need during their stay, making it a superb choice for both comfort and convenience.
Breakfast
Guests appreciate the wide selection and diversity of choices available with many praising the freshly cooked dishes that cater to individual tastes. The Scottish breakfast offerings, including both cooked and continental styles, are frequently highlighted as highlights. It's also noted that breakfast is served in a well-maintained and atmospheric setting, which adds to the overall positive experience.
While the breakfast largely receives accolades, there are occasional comments about overcooked eggs, stale pastries and less impressive aspects, suggesting some inconsistency in quality. Despite these few critiques, the general consensus remains that the Mansion House Hotel offers a very good to excellent breakfast, making it a noteworthy part of the stay for most guests.
Dinner
On the occasions when dinner was available, the reviews were a mix of positive and negative sentiments. Some guests praised the food, describing it as excellent, well-presented and good quality. The service from the staff was also mentioned positively. However, others found the food to be average at best with some dishes described as terrible or not up to standard. The dinner menu often had a modest or limited selection, which disappointed some diners and there were reports of the menu not matching what was advertised on the hotel's website.
For those who did get to experience dinner at the hotel, the feedback on specific dishes varied widely, from fantastic to underwhelming. There were also complaints about the slow arrival of meals and the food being overpriced for its quality. Given the inconsistency in the dining experience, some guests opted to dine out at nearby establishments.
In summary, while the Mansion House Hotel has the potential for a good dining experience, guests should be aware of the potential lack of dinner services and the varying quality of the food when planning their stay.
Rooms
Many rooms have a historic and elegant charm with some newly renovated to maintain a fresh and inviting atmosphere. The facilities within the rooms, such as cozy sofas, big TVs and powerful showers, add to guest comfort. Furthermore, the rooms in the main building received high praise for their superb quality and interesting decor.
However, not all feedback was entirely positive. Some rooms were reported to be in need of updating due to their age and a few guests found certain rooms to be cold or not matching the photos online. Additionally, a small number of reviews mentioned issues with cleanliness between stays and difficult-to-navigate bathrooms.
Overall, guests found the rooms at Mansion House Hotel to be large, clean and tastefully decorated, contributing to an overall pleasant and comfortable stay.
Beds
The beds are often described as incredibly comfortable with some guests referring to them as the most comfortable beds they have ever slept in. Many guests even compare the experience to sleeping on a cloud, emphasizing the luxurious feel. Numerous reviews echo sentiments of having a perfect night's sleep, thanks to the beds' exceptional comfort and the overall warmth and coziness they provide.
Additionally, the spaciousness of the bedrooms complements the comfort of the beds, making the overall experience even more delightful. With beds that are large, super comfy and ideal for a restful night's sleep, Mansion House Hotel clearly prioritizes guest comfort, ensuring that travelers wake up refreshed and ready to explore.
Overall, the consistent praise for the hotel’s beds indicates that Mansion House Hotel is a top choice for those seeking accommodation with an emphasis on relaxation and comfort.
Cleanliness
Despite its generally high cleanliness rating, some reviews mentioned issues such as rooms not being cleaned between stays and dusty carpets which could make guests uncomfortable. There were also occasional comments about certain rooms feeling dark or claustrophobic and a few remarks on the hotel’s dated decor.
Overall, Mansion House Hotel maintains an admirable level of cleanliness throughout, from the rooms to the public areas, ensuring a pleasant stay for its guests.
Staff
Some standout mentions include David at reception, recognized for his helpfulness and Lorenzo Fernandez, who made a notable positive impact on one guest's experience. The staff's promptness in addressing requests and their warm, smiling faces have created a pleasant atmosphere throughout the hotel.
While the majority of the feedback is positive, a few guests observed that the staff seemed overburdened at times, which affected their service quality. There were also isolated instances where the reception staff appeared unapproachable or annoyed and one noted a less-than-professional appearance.
Despite these occasional criticisms, the overwhelming consensus is that Mansion House Hotel's staff are dedicated, reliable and go out of their way to make guests feel welcome and well-cared-for, contributing to a highly recommended stay.
Wi-Fi
Parking
Family
4 Star
However, there is a significant discrepancy regarding its four-star rating with many guests believing it falls short of this standard with some comparing it more closely to a three-star hotel. While some elements are up to par, others do not meet the expectations typically associated with four-star establishments. Despite these concerns, many find it to be a prestigious hotel worth visiting, particularly due to its cleanliness and comfort in the rooms. The overall sentiment reflects a mix of admiration for the hotel's classic charm and a call for consistency in maintaining four-star standards.
Luxury
Romantic
Staff members are commended for their efforts in setting up rooms specially for romantic occasions, making it a popular choice for anniversaries and romantic weekends. The sentimentality of the location adds an extra layer of romance and some guests felt like royalty during their stay.
In summary, the Mansion House Hotel is frequently highlighted as a perfect, picturesque venue for a romantic trip with couples expressing satisfaction with their special, romantic experiences and settings.
No, Mansion House Hotel doesn't have any pool.
No, a spa isn't available at Mansion House Hotel.
No, Mansion House Hotel doesn't allow dogs.
Yes, parking facilities are available at Mansion House Hotel.
No, Mansion House Hotel doesn't have a gym.
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