Best Western O'Hare/Elk Grove Hotel
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Summary of reviewsThe Best Western O'Hare/Elk Grove Hotel enjoys a strategic location near Chicago O'Hare International Airport, making it a preferred choice for travelers seeking convenience and accessibility. The hotel's proximity to major highways and its around-the-clock complimentary shuttle service allow guests easy transportation for both flights and city exploration. Despite its closeness to the airport, the hotel retains a peaceful atmosphere with a welcoming and professional staff.
A primary highlight of the hotel is its excellent breakfast offering, with guests frequently praising the wide variety of both hot and cold options, including a popular waffle maker. The attentive and accommodating nature of the breakfast staff enhances the dining experience, often surpassing expectations compared to similar hotels. The breakfast is noted for being plentiful and early, catering to those with varying schedules.
The rooms are consistently described as spacious, clean, and comfortable, featuring amenities such as larger-than-average refrigerators. The cleanliness throughout the hotel is a common thread in visitors' reviews, with both the rooms and common areas frequently recognized for their neatness and fresh smell. Minor cleanliness issues are noted but generally do not detract from the overall positive experience.
Guest interactions with the hotel staff consistently receive accolades for exceptional service, friendliness, and efficiency, significantly enhancing the overall guest experience. From check-in to shuttle service, the staff's dedication elevates the quality of stay, with specific staff members often singled out for their outstanding service.
The beds in the hotel also receive positive remarks for their comfort and cleanliness, although there are occasional mentions of their narrowness affecting shared comfort. Nonetheless, most guests enjoy a cozy retreat after their travels.
Overall, the Best Western O'Hare/Elk Grove Hotel offers a pleasing balance of convenience, comfort, and value for both leisure and business travelers, with its excellent service and clean facilities ensuring a satisfying experience. While there is some room for improvement in shuttle service reliability and minor room details, the hotel remains a commendable choice for those passing through Chicago.
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A primary highlight of the hotel is its excellent breakfast offering, with guests frequently praising the wide variety of both hot and cold options, including a popular waffle maker. The attentive and accommodating nature of the breakfast staff enhances the dining experience, often surpassing expectations compared to similar hotels. The breakfast is noted for being plentiful and early, catering to those with varying schedules.
The rooms are consistently described as spacious, clean, and comfortable, featuring amenities such as larger-than-average refrigerators. The cleanliness throughout the hotel is a common thread in visitors' reviews, with both the rooms and common areas frequently recognized for their neatness and fresh smell. Minor cleanliness issues are noted but generally do not detract from the overall positive experience.
Guest interactions with the hotel staff consistently receive accolades for exceptional service, friendliness, and efficiency, significantly enhancing the overall guest experience. From check-in to shuttle service, the staff's dedication elevates the quality of stay, with specific staff members often singled out for their outstanding service.
The beds in the hotel also receive positive remarks for their comfort and cleanliness, although there are occasional mentions of their narrowness affecting shared comfort. Nonetheless, most guests enjoy a cozy retreat after their travels.
Overall, the Best Western O'Hare/Elk Grove Hotel offers a pleasing balance of convenience, comfort, and value for both leisure and business travelers, with its excellent service and clean facilities ensuring a satisfying experience. While there is some room for improvement in shuttle service reliability and minor room details, the hotel remains a commendable choice for those passing through Chicago.
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled in a prime spot, the Best Western O'Hare/Elk Grove Hotel boasts a location that caters perfectly to travelers seeking proximity to Chicago O'Hare International Airport. With easy access to major highways and a complimentary shuttle service running 24 hours a day, guests can enjoy quick and hassle-free transportation for catching flights or exploring the city. Despite being just two miles from the airport, the hotel maintains a peaceful atmosphere, complemented by a friendly and professional staff.
The surrounding area offers convenient amenities like a gas station and subway, ideal for travelers on the move. While there might not be an abundance of attractions within walking distance, nearby dining options include a super buffet grill and Chicago's famed pizza joints, ensuring guests won't go hungry. Even a movie theater and other eateries are just a short drive away.
Beyond location, the hotel receives praise for its clean and spacious rooms, promising a comfortable stay. Guests can start their day right with a good breakfast before embarking on their journeys whether to downtown Chicago or beyond. The consistent positive experiences and overall value make this hotel a solid choice for travelers looking to balance convenience, comfort, and accessibility.
The breakfast experience at Best Western O'Hare/Elk Grove Hotel receives an overwhelmingly positive response from guests. Many guests highlight the variety and abundance of options available, with a comprehensive selection that includes both hot and cold items such as eggs, sausage, waffles, cereals, bagels, and more. The waffle maker emerges as a standout feature, frequently mentioned for adding a delightful touch to the morning meal.
Guests appreciate the attentive and accommodating breakfast staff, contributing to a pleasant dining experience. The breakfast is noted for exceeding expectations, often surpassing offerings at similar hotels, and is praised for being plentiful and available early, catering to guests with varying schedules. There is a notable emphasis on the warm and freshly prepared nature of the food, with eggs, meat, potatoes, and a range of continental items consistently meeting and sometimes surpassing expectations compared to other hotels.
While there are some mentions of an average or mediocre experience, these are exceptions rather than the rule. Overall, the breakfast at Best Western O'Hare/Elk Grove Hotel is frequently described as excellent, delicious, and a great value, contributing significantly to an enjoyable stay.
The Best Western O'Hare/Elk Grove Hotel receives high praise for its rooms, which are consistently described as spacious, spotless, and comfortable. Guests frequently highlight the cleanliness and comfort of the rooms, with mentions of large beds and updated furnishings enhancing their stay. The rooms are equipped with useful amenities, including larger-than-average refrigerators, which guests found convenient. Despite the hotel’s older age, it maintains a good level of cleanliness and comfort, meeting expectations for those seeking a peaceful rest before early flights. Many guests appreciate the friendly room service staff and the ease of the location. Although some noted that the rooms could be a bit dark or noisy depending on their location, the overall experience remains positive, with quiet, beautifully maintained rooms and excellent service ensuring a pleasant stay.
The beds at Best Western O'Hare/Elk Grove Hotel generally receive positive feedback from guests, often described as comfortable and clean, contributing to a pleasant stay. Many reviewers mention the comfort of the bedding, with phrases like "comfortable bed" and "beds were like clouds" highlighting a restful experience. The mattresses are frequently appreciated, indicating that they provide good support for a good night's sleep. However, some guests have pointed out that the beds can be a bit narrow, potentially affecting comfort for two people, and there are occasional mentions of beds that are not up to par in terms of comfort. The hotel is noted for maintaining cleanliness, with fresh linens and a professional and friendly staff that enhances the overall experience. Despite some mixed feelings regarding bed size and firmness, the overall sentiment suggests that the beds are satisfactory for most visitors, promising a cozy retreat after a long day of travel or exploration.
The Best Western O'Hare/Elk Grove Hotel has garnered numerous praises for its cleanliness, making it a reliable choice for travelers seeking comfort and hygiene. Guests frequently noted that the hotel was clean, with rooms being described as both very clean and comfortable. The presence of spacious accommodations added an extra layer of comfort to the visitor experience.
Visitors appreciated the staff’s dedication to maintaining a clean environment, with the cleaning team noted as pleasant and helpful. The hotel’s facilities, including rooms and common areas, were remarked upon for their good cleanliness and a nice, fresh aroma.
Additionally, the quiet and neat atmosphere contributed to an enjoyable and peaceful stay. Minor issues with cleanliness were occasionally noted, such as the presence of brown stains or peeling paint in some bathrooms, but these instances did not overshadow the overall positive feedback about the hotel’s cleanliness standards.
Guests also mentioned that the cleanliness of the hotel, combined with comfortable amenities and friendly staff, made their stay delightful, with some expressing their intent to return. Overall, the Best Western O'Hare/Elk Grove Hotel is recognized for providing a clean and comfortable environment, ideal for a pleasant stay just minutes away from convenient dining options.
The staff at Best Western O'Hare/Elk Grove Hotel consistently receive high praise from guests for their exceptional service and friendliness. From the front desk to the shuttle drivers, the team is often described as incredibly helpful, accommodating, and attentive to guests' needs. Many reviews highlight the pleasant and welcoming nature of the staff, with specific mentions of individuals, such as Lucy and Anna, who stood out for their warmth and professionalism.
The hotel's customer service extends beyond just politeness; the staff are recognized for their informative and efficient assistance, particularly with airport shuttle services. Guests frequently note the ease of check-in and the accommodating nature of the front office team. Instances of staff going above and beyond to ensure a pleasant stay, including room adjustments and service compensations, are also appreciated.
Overall, the hotel staff's dedication to providing a friendly and supportive environment significantly enhances the guest experience, making their stays not only satisfactory but memorable.
The Best Western O'Hare/Elk Grove Hotel garners positive feedback for its good service and clean facilities, providing tranquility and comfortable rooms. Guests appreciate the value for money, with some highlighting it as one of the best experiences they have had. Despite these positive remarks, some reviews indicate room for improvement, particularly in maintaining cleanliness expected of a three-star establishment and ensuring reliable shuttle services. Overall, the hotel delivers satisfactory value and comfort, although attention to certain details could enhance guest experiences.
The Best Western O'Hare/Elk Grove Hotel offers a range of facilities and services designed to accommodate business travelers efficiently. A standout feature is the free shuttle service to and from the airport, frequently praised as efficient and excellent, although availability can be limited at certain hours. For some guests, a private taxi was provided for airport pick-up, highlighting the hotel's flexibility in ensuring smooth transitions for travelers. The suites are described as comfortable, clean, and spacious, equipped with all the necessary amenities for a business stay. The hotel's excellent quality-price ratio, combined with comfortable beds and the convenience of the airport shuttle, makes it a commendable choice for those passing through Chicago. Overall, the provided airport service significantly enhances the convenience of an overnight stay.
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Location
The surrounding area offers convenient amenities like a gas station and subway, ideal for travelers on the move. While there might not be an abundance of attractions within walking distance, nearby dining options include a super buffet grill and Chicago's famed pizza joints, ensuring guests won't go hungry. Even a movie theater and other eateries are just a short drive away.
Beyond location, the hotel receives praise for its clean and spacious rooms, promising a comfortable stay. Guests can start their day right with a good breakfast before embarking on their journeys whether to downtown Chicago or beyond. The consistent positive experiences and overall value make this hotel a solid choice for travelers looking to balance convenience, comfort, and accessibility.
Breakfast
Guests appreciate the attentive and accommodating breakfast staff, contributing to a pleasant dining experience. The breakfast is noted for exceeding expectations, often surpassing offerings at similar hotels, and is praised for being plentiful and available early, catering to guests with varying schedules. There is a notable emphasis on the warm and freshly prepared nature of the food, with eggs, meat, potatoes, and a range of continental items consistently meeting and sometimes surpassing expectations compared to other hotels.
While there are some mentions of an average or mediocre experience, these are exceptions rather than the rule. Overall, the breakfast at Best Western O'Hare/Elk Grove Hotel is frequently described as excellent, delicious, and a great value, contributing significantly to an enjoyable stay.
Rooms
Beds
Cleanliness
Visitors appreciated the staff’s dedication to maintaining a clean environment, with the cleaning team noted as pleasant and helpful. The hotel’s facilities, including rooms and common areas, were remarked upon for their good cleanliness and a nice, fresh aroma.
Additionally, the quiet and neat atmosphere contributed to an enjoyable and peaceful stay. Minor issues with cleanliness were occasionally noted, such as the presence of brown stains or peeling paint in some bathrooms, but these instances did not overshadow the overall positive feedback about the hotel’s cleanliness standards.
Guests also mentioned that the cleanliness of the hotel, combined with comfortable amenities and friendly staff, made their stay delightful, with some expressing their intent to return. Overall, the Best Western O'Hare/Elk Grove Hotel is recognized for providing a clean and comfortable environment, ideal for a pleasant stay just minutes away from convenient dining options.
Staff
The hotel's customer service extends beyond just politeness; the staff are recognized for their informative and efficient assistance, particularly with airport shuttle services. Guests frequently note the ease of check-in and the accommodating nature of the front office team. Instances of staff going above and beyond to ensure a pleasant stay, including room adjustments and service compensations, are also appreciated.
Overall, the hotel staff's dedication to providing a friendly and supportive environment significantly enhances the guest experience, making their stays not only satisfactory but memorable.
3 Star
Business
No, Best Western O'Hare/Elk Grove Hotel doesn't have any pool.
No, a spa isn't available at Best Western O'Hare/Elk Grove Hotel.
No, Best Western O'Hare/Elk Grove Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western O'Hare/Elk Grove Hotel.
Yes, Best Western O'Hare/Elk Grove Hotel has a gym.
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