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Summary of reviewsThe Holiday Inn Express & Suites Columbia - East Elkridge, Jessup, an IHG Hotel, receives consistent praise from guests for its strategic location, exceptional cleanliness, and welcoming atmosphere. Nestled in a serene neighborhood with easy access to major highways, the hotel offers convenience for travelers heading to Baltimore, Washington, D.C., and local attractions. Its proximity to transportation hubs, shopping, and dining ensures guests have everything they need within reach, while the safe and tranquil setting adds to its charm.
Guests commend the hotel staff for their friendliness and professionalism, enhancing the overall experience. The team's dedication to hospitality, from the front desk to housekeeping, creates a light-hearted and accommodating environment, even in challenging situations. The breakfast offerings stand out with a diverse selection of hot and cold items, providing a delightful start to the day and often being highlighted as a key aspect of guests' stays.
The well-maintained, modern rooms, equipped with comfortable beds and convenient amenities, contribute to a relaxing visit. Families find the accommodations spacious and welcoming, while the pool area serves as a fun and appealing feature for young guests. The hotel's cleanliness is frequently noted, with pristine rooms and common areas underscoring its commitment to guest satisfaction.
Additionally, the availability of free WiFi and reliable internet service adds convenience, although occasional connectivity issues are mentioned. Despite some mixed feedback regarding pool temperature and availability, the overall consensus remains positive, with many visitors eager to return.
With reasonable rates and a quiet ambiance, the Holiday Inn Express & Suites Columbia - East Elkridge, Jessup offers a comfortable and seamless experience for short stays and extended visits alike, making it a preferred choice among travelers seeking quality accommodations in a central location. Show more
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Categories
Accessible Hotel
This hotel lists that it has facilities for disabled guests and offers connecting rooms.
Hotel with Gym
Holiday Inn Express & Suites hotels usually include a fitness center for guests to maintain their workout routine.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
3-Star Hotel
Hotel with Indoor Pool
Room Types
Standard RoomBedding is determined upon check-in and based on availability.
Standard King RoomThis room has a flat-screen TV and a work desk.
Standard Room with Two Queen BedsThis room has a flat-screen TV and a work desk.
King Suite with Spa BathThis room has a spa bath, flat-screen TV, and a work desk.
King Suite with Sofa BedThis suite has a microwave, minibar, dining area and seating area with a sofa bed.
Queen Suite with Two Queen Beds and Sofa BedThis suite has a microwave, minibar, dining area and seating area with a sofa bed.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThis accessible room has a flat-screen TV and a work desk.
King Room - Mobility Access/Hearing AccessibleThe spacious double room offers a tea and coffee maker, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Suite with Bath Tub - Hearing Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. This suite features a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Suite with Hearing Accessibility - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. This suite has a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe spacious double room provides a tea and coffee maker, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. This double room features a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a serene and quiet neighborhood, the Holiday Inn Express & Suites Columbia - East Elkridge, Jessup offers a location that is both convenient and strategically positioned. Guests express favorable opinions about its proximity to major highways, which grants easy access to Baltimore and Washington, D.C. The hotel is ideal for travelers as it is close to transportation hubs such as the airport and the metro station. Additionally, the central positioning between Baltimore and D.C. makes exploring the area and visiting friends and family seamless.
Convenience abounds with a variety of shopping, dining, and essential amenities within walking distance. The presence of a gas station, convenience stores, and a range of restaurants in the vicinity ensures that guests have their needs met without the hassle of traveling far. In particular, the location is appreciated for its safety and seclusion, being tucked among residential areas and trees while still remaining visible from main roads. The hotel also provides easy access to local attractions such as Rockburn Branch Park and the Merriweather Post Pavilion.
The staff receives commendation for their friendliness and helpfulness, contributing to an overall positive experience. Furthermore, features like private parking, external security cameras, and included breakfast add to the comfort and convenience that guests enjoy. This hotel stands out as a well-managed, clean, and modern option in the area, with reasonable rates that meet travelers' expectations. For those looking for a quiet yet central location with excellent service, it serves as a perfect spot for short stays and longer visits alike.
Breakfast
The breakfast experience at the Holiday Inn Express & Suites Columbia - East Elkridge in Jessup, an IHG Hotel, is often considered a standout feature by guests. The morning spread includes a wide array of options that cater to various tastes and dietary preferences. Hot items such as scrambled eggs, bacon, sausage, and pancakes are frequently highlighted, along with a selection of cereals, yogurt, and fresh pastries, including delectable cinnamon buns. Many reviewers appreciate the variety of the offerings, noting the inclusion of both hot and cold choices. The breakfast is also praised for being consistently warm and well-maintained, with attentive staff ensuring that the food is replenished regularly. Guests often comment that the breakfast is more substantial than the typical hotel continental breakfast, with some even citing it as the highlight of their stay. While a few remarks touch on inconsistency across days, the overall consensus is that the breakfast is ample, flavorful, and a definite advantage for visitors.
Rooms
The Holiday Inn Express & Suites Columbia - East Elkridge in Jessup provides a consistently positive guest experience with its accommodations. Guests frequently praise the hotel for its clean, spacious, and modern rooms, making stays both comfortable and relaxing. Many visitors appreciate the ample space, noting that even larger groups or families find the room sizes accommodating. The beds are described as very comfortable, with high-quality linens and plenty of towels provided, ensuring a restful night's sleep.
The hotel’s amenities are also a highlight, with features such as Jacuzzis, Keurig machines, safes, microwaves, and large-screen TVs adding to the convenience and enjoyment of the guests. The rooms are well-appointed and appear to have been recently renovated, emphasizing the modern and inviting atmosphere.
Location-wise, the hotel is noted for being in a good, safe area with private free parking and external security measures, providing peace of mind for guests. The atmosphere is praised for being clean and quiet, contributing to a tranquil stay. Overall, the Holiday Inn Express & Suites in Jessup is highly recommended for those seeking comfort and cleanliness in a convenient location.
Beds
When it comes to comfort in accommodations, the Holiday Inn Express & Suites Columbia - East Elkridge, Jessup makes a strong impression with its beds. Guests frequently highlight the comfort of the beds, noting how they contribute to a relaxing stay. Descriptions such as comfortable, very comfortable, and even the most comfortable bed underscore the emphasis on bedding quality. Many appreciated the combination of clean and fresh linens with supportive mattresses and pillows that accommodate a restful night's sleep. A few exceptions mention firmer beds, but overall, the consensus is overwhelmingly positive. The hotel seems to strike a balance with beds described as perfect—not too hard and not too soft— catering to varied preferences. With spacious, recently renovated rooms, guests find a genuinely comfortable and cozy atmosphere here, backed by the additional praises for the hotel's breakfast offerings and amenities like a nice size TV and a pool enjoyed by younger guests.
Cleanliness
The Holiday Inn Express & Suites Columbia - East Elkridge in Jessup stands out for its remarkable cleanliness, as emphasized by numerous guest reviews. Visitors consistently highlight the pristine condition of the entire property, including rooms, lobby, and common areas. The hotel is described as exceptionally clean, with clean, fresh, and comfortable bedding and well-maintained bathrooms adding to the overall appeal. The cleanliness goes hand-in-hand with the modern and updated decor, making the place welcoming and bright. Guests also note the hard-working staff who ensure the premises remain spotless and organized. Moreover, the hotel provides a quiet and pleasant stay despite its proximity to the highway. The cleanliness, coupled with comfortable accommodations and an excellent breakfast, presents a wonderful cost-benefit ratio, making this hotel a preferred choice for travelers seeking a clean, comfortable, and convenient stay.
Staff
The staff at Holiday Inn Express & Suites Columbia - East Elkridge in Jessup are consistently praised for their friendliness, professionalism, and willingness to assist guests. At the front desk, the personnel, including notable names like Mr. Brown, are particularly recognized for their politeness and helpfulness, making check-ins quick and easy. Guests appreciate an environment where the staff are not only accommodating but also manage to make the experience light-hearted and warm with their humor and approachability. Remarkably, the team remains calm and reassuring even during challenging situations, such as a tornado incident.
In the breakfast area, staff diligently ensure the food is fresh and that the dining space is clean and inviting. The efforts of the entire team, from reception to housekeeping, contribute to maintaining a modern and spotless hotel, enhancing the comfort of guests' stays. Whether guests needed additional information, reward points for a mix-up, or access to communal areas for special needs, the team steps up with remarkable helpfulness and efficiency.
Overall, the staff at this Holiday Inn Express & Suites create a welcoming atmosphere that leaves guests eager to return, epitomizing what it means to go above and beyond in hospitality.
Wi-Fi
The Holiday Inn Express & Suites Columbia - East Elkridge, Jessup generally offers a reliable internet experience for guests. While some reviews mention occasional issues with the WiFi, noting periods of poor or unstable connections, many found the WiFi to be more than adequate for their needs. Guests appreciated that the internet was free and considered it dependable during their stay. Overall, the hotel seems to provide a satisfactory internet service, contributing positively to the guest experience.
Pool
Holiday Inn Express & Suites Columbia - East Elkridge in Jessup offers a pool that has garnered mixed feedback from guests. On the positive side, visitors noted that the pool area is nice, clean, and quite appealing for children, highlighting its suitability for families with young kids. It has been described as a warm saltwater oasis, earning appreciation for its inviting atmosphere. The pool and patio area often stand out as a delightful feature, providing a pleasant space for relaxation and enjoyment.
However, some guests have experienced challenges with availability and temperature. There have been instances where the pool was unexpectedly closed due to maintenance issues or colder than anticipated, occasionally affecting the overall experience. Despite these setbacks, many visitors, especially families, have found the pool to be a highlight of their stay, adding a touch of leisure to their visit after a busy day exploring nearby attractions like Baltimore.
Family
The Holiday Inn Express & Suites Columbia - East Elkridge, Jessup offers a delightful stay with amenities and accommodations that cater to families and children. Guests frequently recommend the Queen suite for its spaciousness, providing ample room for children to move around freely. The hotel is praised for its comfortable and welcoming environment, which often leads to guests extending their stay.
Families appreciate the convenient location, making it easy to visit relatives and attend various events. The hotel boasts a nice facility with a very good breakfast selection, which proves to be a hit among guests of all ages. Young visitors particularly enjoy the swimming pool, which serves as a fun activity during their stay.
Additional conveniences such as easy parking and guest laundry facilities further enhance the experience for families traveling with children. Guests highlight the attentive service that meets specific needs, such as offering a spacious handicapped room when requested. Overall, the Holiday Inn Express & Suites stands out as a preferred choice for families, offering a blend of comfort, convenience, and practical amenities that make every stay pleasant and memorable.
3 Star
The Holiday Inn Express & Suites Columbia - East Elkridge, Jessup, an IHG Hotel, has garnered a favorable impression from guests, emphasizing its solid status as a go-to accommodation for travelers. The establishment is frequently described as a great hotel, complemented by its beautiful and newly renovated appearances. Cleanliness is a consistent highlight, with guests noting the swift check-in process and maintenance of comfortable rooms. Its location right off the highway surprisingly does not compromise the quiet ambiance, making it an ideal restful stopover. The overall sentiment conveys satisfaction, with guests reporting no significant issues during their visits and expressing a willingness to return and recommend the hotel to others. The positive reviews suggest an experience that aligns with expectations for a reliably pleasant stay, perfect for both short stopovers and extended visits.
Yes, Holiday Inn Express & Suites Columbia - East Elkridge, Jessup an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Columbia - East Elkridge, Jessup an IHG Hotel.
No, Holiday Inn Express & Suites Columbia - East Elkridge, Jessup an IHG Hotel doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Columbia - East Elkridge, Jessup an IHG Hotel.
Yes, Holiday Inn Express & Suites Columbia - East Elkridge, Jessup an IHG Hotel has a gym.