Hotel Sao Joao De Deus by RIDAN Hotels
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Summary of reviewsHotel Sao Joao De Deus by RIDAN Hotels, located in the historic town of Elvas, offers a prime spot for exploring the city's rich heritage with its central position within the old Vauban fortifications. The hotel is housed in a historic building, adding an extra layer of charm and authenticity and provides stunning views from the city walls. Guests appreciate its proximity to main attractions, monuments and restaurants, along with convenient amenities such as private parking and spacious rooms.
The hotel's breakfast receives high marks from guests for both its quality and delightful setting, often enjoyed in a beautiful courtyard. The breakfast is noted for its variety and high-quality ingredients, although some feel more options and better organization could enhance the experience during busy times.
On the other hand, the dining options, particularly dinner services, receive mixed reviews. While some guests find the dinner delicious and well-priced, others note a lack of choice and the frequent closure of the restaurant, leading them to dine out. Despite this, the staff's adaptability in preparing special meals is praised.
The rooms are generally well-received for their generous size, comfort and cleanliness with many featuring beautiful balconies and historic decor. However, some guests mention insufficient lighting, outdated furniture and ventilation issues. The common areas are also noted for their cleanliness, although occasional lapses in upkeep are mentioned.
Staff at the hotel are consistently highlighted for their friendliness and attentiveness, significantly enhancing the guest experience. The personalized service and helpful nature of employees leave a lasting positive impression.
The WiFi experience is mixed with some guests finding it good while others note weak or unstable signals in certain areas of the hotel.
The pool is frequently praised for its beautiful setting and maintenance, although its seasonal availability and occasional operational issues are noted. When open, it provides a relaxing and enjoyable environment.
Parking facilities receive positive feedback for their convenience and security with various options available for guests, including free parking.
The hotel is highly commended for its family-friendly atmosphere, making it an excellent choice for families with children. Spacious rooms, family accommodations and amenities such as a nice pool and cozy common areas contribute to a welcoming environment.
Overall, Hotel Sao Joao De Deus by RIDAN Hotels offers a blend of historic charm and modern comforts, making it a superb base for discovering Elvas. While there are areas for improvement, the hotel's location, friendly staff and unique ambiance make it a charming and attractive destination.
Categories
The hotel's breakfast receives high marks from guests for both its quality and delightful setting, often enjoyed in a beautiful courtyard. The breakfast is noted for its variety and high-quality ingredients, although some feel more options and better organization could enhance the experience during busy times.
On the other hand, the dining options, particularly dinner services, receive mixed reviews. While some guests find the dinner delicious and well-priced, others note a lack of choice and the frequent closure of the restaurant, leading them to dine out. Despite this, the staff's adaptability in preparing special meals is praised.
The rooms are generally well-received for their generous size, comfort and cleanliness with many featuring beautiful balconies and historic decor. However, some guests mention insufficient lighting, outdated furniture and ventilation issues. The common areas are also noted for their cleanliness, although occasional lapses in upkeep are mentioned.
Staff at the hotel are consistently highlighted for their friendliness and attentiveness, significantly enhancing the guest experience. The personalized service and helpful nature of employees leave a lasting positive impression.
The WiFi experience is mixed with some guests finding it good while others note weak or unstable signals in certain areas of the hotel.
The pool is frequently praised for its beautiful setting and maintenance, although its seasonal availability and occasional operational issues are noted. When open, it provides a relaxing and enjoyable environment.
Parking facilities receive positive feedback for their convenience and security with various options available for guests, including free parking.
The hotel is highly commended for its family-friendly atmosphere, making it an excellent choice for families with children. Spacious rooms, family accommodations and amenities such as a nice pool and cozy common areas contribute to a welcoming environment.
Overall, Hotel Sao Joao De Deus by RIDAN Hotels offers a blend of historic charm and modern comforts, making it a superb base for discovering Elvas. While there are areas for improvement, the hotel's location, friendly staff and unique ambiance make it a charming and attractive destination.
Hotel with Swimming Pool
Located in a converted convent, this hotel features an outdoor pool and shady gardens. It offers a blend of historical charm and modern comfort, providing a unique and relaxing experience.
Outdoor Pool
Hotel with Parking
This hotel provides parking. It is located in a central location in Elvas.
4-Star Hotel
Located in a historic building within the Elvas fortifications, this 4-star hotel offers an outdoor pool, free parking, and a good breakfast. Its central location provides easy access to the city's attractions, offering a stay with historical charm.
Hotel with Outdoor Pool
Situated in a historic building, this hotel provides an outdoor pool and a children's pool, making it suitable for families. Guest reviews frequently highlight the enjoyable pool area.
Family Friendly Hotel
Business Hotel
Accessible Hotel
About Hotel Sao Joao De Deus by RIDAN Hotels
License: 7524
Guest Reviews
Location
This superbly located hotel offers convenient amenities such as private parking and comfortable, spacious rooms, ensuring a relaxing stay. Its historical significance as a former convent and military hospital lends a special atmosphere, enhanced by well-preserved architecture that seamlessly integrates into the old town's character.
The staff at the hotel are frequently praised for their friendliness and attentiveness, further enhancing the overall guest experience. Whether it's the proximity to the city center, the tranquillity of the surroundings or the blend of old-world charm with modern comforts, Hotel Sao Joao De Deus stands out as an excellent base from which to discover the fascinating city of Elvas.
Breakfast
Guests consistently describe the breakfast as delicious, excellent and very good. It's highlighted for its variety, offering a wide selection of hot and cold options including fresh fruits, natural juices, meats, cheeses, yogurts and eggs. The quality of the products used is frequently noted as high with several mentions of local specialties and fresh fruit juices.
Despite the overwhelmingly positive feedback, a few guests feel the breakfast could benefit from more options or improved organization, especially during busy times. Some also mention that the breakfast area can get crowded, leading to a somewhat chaotic experience.
Overall, the breakfast experience at Hotel Sao Joao De Deus is highly regarded, contributing significantly to guests' satisfaction with their stay. Its combination of diverse offerings, high-quality products and the pleasant ambiance of the courtyard make it a standout feature of the hotel.
Dinner
The pricing for dinner was appreciated, being described as very well-priced. For lunch, a few positive mentions emerged with one guest noting that lunch was good. However, there's an overwhelming sentiment of dissatisfaction due to the lack of a functioning restaurant for dinner and limited bar services. Guests noted that the restaurant was often closed, leading them to seek dining options outside of the hotel, which could be inconveniencing after a long day of sightseeing.
The breakfast experience garnered some mixed feedback with a few guests indicating that it was a bit disappointing. Despite these drawbacks, the hotel staff showed adaptability with instances of preparing special meals to cater to specific dietary requirements, such as lactose-free cakes and separate egg preparations.
The hotel's proximity to several local restaurants is highlighted as a positive aspect, offering guests alternative dining options nearby. However, the absence of a restaurant or evening food service within the hotel is evidently a significant inconvenience for many, suggesting that the hotel's dining facilities could benefit from enhancements to meet guest expectations fully.
Rooms
The rooms are generally noted for their generous size, comfort and cleanliness. Guests appreciate the larger-than-expected dimensions, particularly enjoying the spaciousness of both the rooms and the bathrooms. Comfortable beds and well-maintained facilities add to the overall pleasant experience. The hotel's ambiance is further enhanced by tasteful corridors and beautifully restored features that reflect its monastic past.
However, some aspects could be improved. Lighting in many rooms is often cited as insufficient, leading to darker interiors. Inadequate electrical outlets are a common concern, particularly near the beds. The decor, while historic and characterful, is occasionally described as outdated with some rooms needing renovation and better maintenance. Ventilation issues also arise in several instances with some rooms lacking natural light or proper airflow, leading to musty odors.
Despite these points, the hotel's historical charm, vast room sizes and scenic balconies create a tranquil retreat close to the city center. Ideal for those seeking a spacious and atmospheric stay, this hotel combines the allure of its storied past with the comforts of modern amenities, albeit with a few areas ripe for improvement.
Beds
However, there are a few negative remarks; a subset of visitors found the mattresses too soft, uncomfortable or in need of replacement. There were also occasional complaints about the lack of proper bed coverings, stained linens and rustic blankets. Another common issue was related to bed configuration with guests sometimes receiving two single beds pushed together instead of a requested double bed.
Overall, the reviews depict a charming hotel offering largely comfortable and spacious beds, but with some room for improvement in bed configuration and bedding quality.
Cleanliness
However, there are some areas that appear to need attention. While the rooms were often noted as clean and comfortable, a few guests pointed out issues with the consistent maintenance and the need for a deep refresh, particularly mentioning outdated furniture and signs of wear and tear. There were some specific mentions of musty smells and humidity, suggesting that certain rooms might benefit from better airing and renovation.
The cleanliness of the common areas also received commendations and the outdoor spaces, including the pool area, were appreciated for their maintenance, although there were some isolated mentions of bird droppings and dust on tables that might require more frequent cleaning.
In general, if the hotel addresses the occasional lapses in room upkeep and the need for some refurbishments, it seems poised to offer guests a consistently clean and comfortable stay. The friendly staff and outstanding service further enhance the hospitality experience, making the overall ambience of Hotel Sao Joao De Deus pleasant and welcoming.
Staff
From the management to the waitstaff, the hotel team is recognized for their courteous and accommodating attitude. The attention and support provided by the staff contribute significantly to the positive experience of staying at the hotel. Guests appreciate the personalized service with many recounting how employees go the extra mile, whether by offering restaurant recommendations or assisting with additional accommodations.
Although there are occasional mentions of less diligent employees or less friendly interactions, these instances are rare and overshadowed by the overwhelming acknowledgment of the staff’s commitment to a high standard of service. Overall, the consistent friendliness, availability and attentiveness of the staff make a lasting impression on guests, enhancing their stay at Hotel Sao Joao De Deus.
Wi-Fi
Pool
The views from the pool, especially those from the rooftop, are frequently mentioned as fantastic and beautiful. However, some reviews note that the pool is only available seasonally and that its operational status is not always clear at booking. Instances of the pool being under construction or closed have led to disappointment, though when it is open, it is described as great, cool and superb.
Improvements could be made in terms of maintenance with a few guests reporting cleanliness issues and the need for repairs. Despite these occasional drawbacks, the overall sentiment towards the pool is positive, making it a valuable amenity at the hotel.
Parking
Family
Guests have noted the hotel as an ideal spot for a short stopover or an extended stay, providing a nice and peaceful setting perfect for families to rest and enjoy themselves. The children enjoyed the activities and breakfast, adding to the overall family experience. The amenities are designed to cater to families, including a spacious patio for parking, a nice pool and cozy common areas.
While the majority of the feedback is positive, there are minor concerns raised about the extra bed comfort and some housekeeping details. However, the overwhelmingly positive feedback highlights the hotel's suitability and appeal for families looking for a pleasant stay in a beautiful historic setting.
4 Star
However, the hotel receives mixed reviews regarding its four-star classification. Many guests feel that the facilities and services do not meet the expected standards of a four-star hotel. There are consistent mentions of the need for maintenance with specific issues such as outdated furniture, low artificial lighting in rooms and areas showing signs of neglect. The pool area, in particular, is noted for its poor condition with many tiles missing and the space overall being unusable.
The rooms are fairly basic with few outlets and inadequate amenities for a hotel of its supposed category. Some guests noted the need for refurbishing and better soundproofing. Cleanliness is another area that requires attention with reports of cobwebs and dusty corners not aligning with four-star expectations. Moreover, the reception staff's limited proficiency in English and the general lack of maintenance contribute to a stay that while pleasant, does not match the price value ratio of a four-star experience.
Overall, Hotel Sao Joao De Deus has its charm and is well-suited for a short stay, but it struggles to uphold the standards typically associated with its four-star rating. As it stands, the hotel could benefit significantly from updates and refurbishment to truly meet the classification it aims to uphold.
Business
The hotel provides several business gathering spaces, making it convenient for meetings or small conferences. Though there’s no specific information on organized conferences or workshops, the available facilities are satisfactory for business trips. Parking is a highlight with on-site and excellent free parking options mentioned, although a slight deficit was noted by some employees.
Overall, while the hotel could improve on the availability of outlets and accessibility of its facilities, the combination of efficient staff, reliable WiFi and the provision of essential business services makes it a suitable choice for business travelers.
Accessible
Guests highlight the hotel's well-prepared accommodations for disabled visitors, such as rooms specifically designed for individuals with reduced mobility and accessible, well-maintained facilities. The hotel's layout facilitates easy movement and access across different areas, though some reviews note that the main ramp can be too steep and only one elevator reaches the first floor, potentially posing challenges.
Parking is a notable advantage with free and easy-to-access parking lots available, ensuring guests can leave their cars without incurring extra costs. However, some improvements are suggested, such as fixing the non-functional air conditioning and ensuring windows close properly to reduce noise.
Staff members receive commendations for their super friendly and attentive service, aiding guests in navigating the historic building. Despite some minor issues, the overall accessibility and excellent service make it a favorable choice for families and those requiring disability-friendly facilities.
Outdoor Pool
Guests appreciate the multiple pools available, including one on the rooftop and a special children's pool. The setting offers plenty of sunbathing opportunities with loungers under shaded olive trees providing a comfortable retreat from the sun. Despite some confusion regarding the pool's availability and occasional maintenance issues, the general consensus is that the pool area is one of the hotel's standout features. Visitors enjoy the charming atmosphere, well-arranged spaces and friendly staff who contribute to an excellent environment ideal for relaxation.
Yes, Hotel Sao Joao De Deus by RIDAN Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Sao Joao De Deus by RIDAN Hotels.
No, Hotel Sao Joao De Deus by RIDAN Hotels doesn't allow dogs.
Yes, parking facilities are available at Hotel Sao Joao De Deus by RIDAN Hotels.
No, Hotel Sao Joao De Deus by RIDAN Hotels doesn't have a gym.
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