Queens Hotel
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Summary of reviewsQueens Hotel in Ennis boasts a highly praised central location, offering easy access to shops, pubs, restaurants and transport facilities. Guests frequently commend its proximity to key amenities and attractions, enhancing the local experience through convenient access to nightlife and cultural spots. The staff's friendliness and helpfulness further enrich the guests' stay.
The breakfast experience at Queens Hotel is generally positive with guests appreciating the extensive options and the quality of the food, such as American pancakes and scones. Despite some critiques regarding the additional cost and the late start time for breakfast, many visitors find it to provide good value with a pleasant ambiance.
Dinner at the hotel also garners high praise with excellent feedback on the quality and variety of food, extending from salads to evening meals. Guests enjoy the adjacent coffee shop and the fabulous restaurant, which offer a lovely atmosphere and ample dining options, including outdoor settings.
The rooms at Queens Hotel receive mixed reviews. On the positive side, many guests appreciate the cleanliness, spaciousness and comfort of the recently refurbished rooms, although numerous reviews suggest a need for further renovation. Complaints include outdated furnishings, inadequate amenities and noise issues. Some guests highlighted issues such as dirty carpets and poor hygiene in parts of the hotel.
Staff at Queens Hotel are frequently lauded for their friendliness and professionalism, contributing positively to the guest experience. However, occasional lapses in service quality were noted with some guests finding staff unhelpful or unprofessional at times.
The hotel's WiFi service is another area with mixed feedback. While some guests enjoyed reliable internet, others experienced significant issues such as poor signal or no connection at all.
When it comes to family accommodations, the hotel offers a unique toddler roller coaster but falls short in providing essential in-room amenities and a family-friendly environment. The presence of a nightclub downstairs may be a concern for families with young children.
Guests have varied opinions on the bedding quality; some praise the comfort and cleanliness of the beds, while others report significant issues such as broken springs and sagging mattresses.
Queens Hotel positions itself as a budget-friendly option, ideal for short stays and groups like stag and hen parties. While it offers basic accommodations that are clean but dated, it remains an adequate choice for budget travelers, especially given its reasonable rates.
Accessibility is another mixed aspect with some amenities such as the elevator aiding movement, but significant challenges, including non-step-free entrances and problematic bathroom facilities, limit the convenience for guests with disabilities.
In conclusion, Queens Hotel excels in its prime location and friendly staff, offers satisfactory dining experiences and provides basic budget accommodations. To improve the overall guest experience, focus on room refurbishments, consistent cleanliness and enhanced accessibility would be beneficial.
Categories
The breakfast experience at Queens Hotel is generally positive with guests appreciating the extensive options and the quality of the food, such as American pancakes and scones. Despite some critiques regarding the additional cost and the late start time for breakfast, many visitors find it to provide good value with a pleasant ambiance.
Dinner at the hotel also garners high praise with excellent feedback on the quality and variety of food, extending from salads to evening meals. Guests enjoy the adjacent coffee shop and the fabulous restaurant, which offer a lovely atmosphere and ample dining options, including outdoor settings.
The rooms at Queens Hotel receive mixed reviews. On the positive side, many guests appreciate the cleanliness, spaciousness and comfort of the recently refurbished rooms, although numerous reviews suggest a need for further renovation. Complaints include outdated furnishings, inadequate amenities and noise issues. Some guests highlighted issues such as dirty carpets and poor hygiene in parts of the hotel.
Staff at Queens Hotel are frequently lauded for their friendliness and professionalism, contributing positively to the guest experience. However, occasional lapses in service quality were noted with some guests finding staff unhelpful or unprofessional at times.
The hotel's WiFi service is another area with mixed feedback. While some guests enjoyed reliable internet, others experienced significant issues such as poor signal or no connection at all.
When it comes to family accommodations, the hotel offers a unique toddler roller coaster but falls short in providing essential in-room amenities and a family-friendly environment. The presence of a nightclub downstairs may be a concern for families with young children.
Guests have varied opinions on the bedding quality; some praise the comfort and cleanliness of the beds, while others report significant issues such as broken springs and sagging mattresses.
Queens Hotel positions itself as a budget-friendly option, ideal for short stays and groups like stag and hen parties. While it offers basic accommodations that are clean but dated, it remains an adequate choice for budget travelers, especially given its reasonable rates.
Accessibility is another mixed aspect with some amenities such as the elevator aiding movement, but significant challenges, including non-step-free entrances and problematic bathroom facilities, limit the convenience for guests with disabilities.
In conclusion, Queens Hotel excels in its prime location and friendly staff, offers satisfactory dining experiences and provides basic budget accommodations. To improve the overall guest experience, focus on room refurbishments, consistent cleanliness and enhanced accessibility would be beneficial.
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Queens Hotel boasts an enviable location that consistently receives praise from its guests. Situated centrally in the heart of Ennis, it provides unparalleled convenience for visitors looking to explore the town's vibrant offerings. The hotel's proximity to key amenities such as shops, pubs, restaurants and transport facilities like bus and train stations makes it an ideal choice for travelers. Guests frequently highlight its perfect and excellent location with many describing it as close to everything they needed and within walking distance to major attractions. The central positioning also adds the benefit of easy access to the lively nightlife and cultural spots, ensuring a rich local experience. The staff is often mentioned as friendly and helpful, further enhancing the positive impact of the hotel's prime location.
Queens Hotel offers a generally positive breakfast experience with a variety of choices and a pleasant atmosphere. Guests repeatedly praised the breakfast for being excellent, lovely and very good. Many appreciated the extensive options and the delicious quality of the food, including specific mentions of items like American pancakes with bacon and maple syrup, scones and coffee. The service was also noted to be good and helpful on several occasions.
However, there were some critiques. Many guests were disappointed that breakfast was not included in the room rate and had to be paid for separately. It was a common sentiment that the breakfast should have been included in the booking fee. Some found the additional cost to be higher than expected with discrepancies in quoted prices. Others noted that breakfast started too late, particularly for those needing an earlier start to their day. Issues such as cold or tasteless food, limited options and lack of variety in cereals and bread were also mentioned.
Despite these few drawbacks, many guests enjoyed their breakfast experience at Queens Hotel, finding it to be a great value with a lovely ambience and good food selection.
The Queens Hotel offers a dining experience that garners high praise from its guests. The hotel's restaurant and adjacent coffee shop are frequently highlighted as standout features. Guests rave about the excellent salads for lunch and the wonderful coffee and pastry shop on the ground floor. The restaurant next to the coffee shop is described as fabulous, offering great food and lovely ambience with a nice bar attached.
Many reviews highlight the high quality of both breakfast and dinner, referring to the food as beautiful, amazing and excellent. Large portions and great value further enhance the dining experience. The evening meals, in particular, are noted for being top class. Additionally, the availability of a cafe and a nice, good restaurant right below the hotel is seen as a considerable advantage.
The dining areas, including options for outdoor dining, are described as perfect, adding to the overall positive impression. While there were some mentions of the restaurant and bar being closed at times, the majority of guest experiences center around the high quality and pleasant atmosphere of the on-site dining options. Overall, the food and dining facilities at Queens Hotel significantly contribute to a satisfying stay.
The Queens Hotel presents a mixed experience to its guests, primarily influenced by the state and conditions of its rooms. On the positive side, many reviewers highlighted the cleanliness of the accommodations, noting that some rooms were recently refurbished and well-maintained. Guests often mentioned that the rooms were comfortable, spacious and furnished to a high standard, contributing to an overall pleasant stay. The hotel's central location is also a frequently mentioned advantage.
However, there's a notable call for improvement. Numerous guests pointed out that several rooms and facilities seemed outdated, highlighting the need for an extensive makeover. Some rooms suffered from inadequate heating and cooling conditions, while a few others lacked basic amenities like tea and coffee making facilities, hair dryers and adequate lighting. Issues with cleanliness and maintenance were recurrent with reports of dusty conditions, broken appliances and fixtures. Noise from adjacent rooms and construction work also detracted from the experience for some visitors.
Additionally, the decor and ambiance were found to be quite dated in many parts of the hotel, impacting the overall perception of value for money. Practical inconveniences such as a lack of room signage, insufficient power outlets and minor maintenance issues were frequently raised.
In summary, while Queens Hotel offers a reasonable level of comfort and cleanliness in a central location, it appears that a more consistent refurbishment and attention to detail are necessary to improve the overall guest experience.
The beds at Queens Hotel seem to be a mixed bag according to guest reviews. Numerous visitors praised the beds for being comfortable, clean and offering a cozy sleeping experience. There were mentions of comfy beds and well-maintained bedding which contributed to a restful night with some guests even calling the bed the best part of their stay. Several also highlighted the spaciousness and warmth of the beds along with the overall comfort of their rooms.
However, it wasn't all positive feedback. Many guests pointed out serious issues with the beds, such as broken springs, sagging mattresses and very old and worn-out beds that were long overdue for replacement. Some beds were described as lumpy or extremely uncomfortable with thin mattresses that were either too hard or too soft. This inconsistency in bed quality appears to be a recurring complaint with several mentioning damp or even wet beds and faulty or cheap materials used in the mattresses.
In summary, while some guests found the bedding at Queens Hotel to be satisfactory and comfortable, others had significant problems with bed quality, suggesting a need for the hotel to invest in new and more reliable bedding to ensure a consistently comfortable stay for all guests.
The general consensus on the cleanliness of Queens Hotel appears to be quite mixed. Many guests appreciated the effort put into refreshing the hotel, noting that rooms were recently refurbished to a high standard and generally clean. Positive feedback highlighted clean rooms, spotless bedding and friendly housekeeping staff making guests feel welcome. Some visitors specifically mentioned that their accommodations were extremely clean, contributing to a comfortable stay.
However, there were significant concerns raised about cleanliness standards in other reviews. Issues included dirty carpets, unhygienic bathrooms with broken locks, mold, cobwebs and filthy windows. Guests pointed out that the property appeared rundown with dated interiors and poorly maintained facilities. Specific problems such as sticky bathroom floors, dirty towels and showers with earwigs were mentioned, suggesting inconsistency in cleaning practices across different rooms.
Despite the positives, including recently renovated aspects and clean and spacious rooms, the recurring problems with dirt and cleanliness left some guests dissatisfied with their experience at Queens Hotel.
Queens Hotel has received a variety of feedback regarding its staff, though most comments highlight their positive attributes. The reception team is frequently described as friendly, helpful and accommodating. Many guests noted the pleasant manner and efficiency of the receptionists, who were quick to assist with check-in procedures and other inquiries. The cleaning staff also received high praise for their helpfulness, which contributed positively to the guest experience.
Guests particularly appreciated the friendliness and professionalism of both the day and night shift receptionists, as well as the bar and café staff, who were noted for their welcoming demeanor. There were mentions of various staff members going above and beyond to ensure a comfortable stay with several reviews indicating that the receptionists and other staff were able to effectively communicate and address guest needs promptly.
However, a smaller proportion of reviews painted a less favorable picture. Some guests experienced unprofessional, rude or unhelpful behavior from certain staff members, including receptionists and night security. A few mentioned their dissatisfaction with the reception’s handling of specific requests or issues, describing the staff as disinterested or inefficient at times.
Overall, while Queens Hotel enjoys a largely positive reputation for its friendly and helpful staff, there are occasional lapses in service that suggest room for improvement in some areas.
Guests at Queens Hotel have experienced mixed reviews regarding the WiFi service. Some guests found the WiFi to be good and functional, which complemented their peaceful and relaxing stays in quiet rooms. However, a significant number of guests reported issues with the internet, including WiFi not working, poor signal or no connection at all. Additionally, there are mentions of other technical issues like limited TV channels and non-functioning phone lines. While some guests enjoyed reliable internet service, the overall feedback suggests that the WiFi quality can be inconsistent.
Queens Hotel in Ennis receives mixed reviews when it comes to activities and amenities for families, particularly those with children. While some guests noted the unique presence of a roller coaster designed for toddlers, which adds a touch of fun and excitement for younger family members, other aspects of the hotel fall short in catering to families.
Several guests pointed out a lack of essential in-room amenities such as tea and coffee facilities, hairdryers and ironing equipment. The absence of dedicated parking spaces and basic room supplies also detracted from the convenience for families staying at the hotel. Additionally, some reviews mentioned that rooms were not adequately equipped for family stays, lacking enough furniture and proper bathroom amenities.
The hotel's overall environment was perceived by some as not particularly family-friendly with a nightclub situated downstairs, which could be a concern for those with young children. Despite Ennis being a charming town with rich history and vibrant pub culture, Queens Hotel may not fully meet the expectations of a family-focused holiday.
Queens Hotel offers a basic and budget-friendly accommodation experience, ideal for short stays. The rooms are large and clean but feature dated decor and furnishings that could benefit from modernization. Despite the simplicity and aged appearance of the facilities, guests find the nightly rates reasonable, particularly for a three-star hotel. The staff at the hotel are frequently praised for being helpful and friendly, contributing positively to the overall stay.
While the hotel doesn’t provide breakfast and might not meet the expectations of all guests in terms of star rating, it is generally considered adequate for budget travelers and those who need a place to sleep. The hotel is easy to access with ample parking available. Although not luxurious, the food served at the hotel is good and the bathrooms are notably clean.
Queens Hotel may not impress those looking for three-star quality in all aspects, but it serves as a functional and reasonably priced stopover, especially suitable for groups like stag and hen parties who are looking to stay up all night.
Queens Hotel offers a mixed experience in terms of accessibility for guests with disabilities. While the elevator provides some ease of movement, there are several accessibility challenges that could be a concern. The entrance is not step-free and navigating to the reception via a side door with stairs can be particularly difficult for those with mobility issues. The bathroom facilities also pose a challenge and the room key cards were reported to malfunction at times.
On the positive side, the hotel is described as easily accessible in general and the reception staff are frequently praised for their friendliness and helpfulness. Despite these advantages, the hotel lacks a car park and there is no main light in some rooms, which could further complicate the stay for guests with special needs. Additionally, Wi-Fi is not accessible in the rooms and there is no restaurant open, which might limit dining options for guests looking to stay on-site.
Overall, while the hotel has some accommodating features and friendly staff, it has several areas that require significant improvement to better serve guests with disabilities.
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Location
Breakfast
However, there were some critiques. Many guests were disappointed that breakfast was not included in the room rate and had to be paid for separately. It was a common sentiment that the breakfast should have been included in the booking fee. Some found the additional cost to be higher than expected with discrepancies in quoted prices. Others noted that breakfast started too late, particularly for those needing an earlier start to their day. Issues such as cold or tasteless food, limited options and lack of variety in cereals and bread were also mentioned.
Despite these few drawbacks, many guests enjoyed their breakfast experience at Queens Hotel, finding it to be a great value with a lovely ambience and good food selection.
Dinner
Many reviews highlight the high quality of both breakfast and dinner, referring to the food as beautiful, amazing and excellent. Large portions and great value further enhance the dining experience. The evening meals, in particular, are noted for being top class. Additionally, the availability of a cafe and a nice, good restaurant right below the hotel is seen as a considerable advantage.
The dining areas, including options for outdoor dining, are described as perfect, adding to the overall positive impression. While there were some mentions of the restaurant and bar being closed at times, the majority of guest experiences center around the high quality and pleasant atmosphere of the on-site dining options. Overall, the food and dining facilities at Queens Hotel significantly contribute to a satisfying stay.
Rooms
However, there's a notable call for improvement. Numerous guests pointed out that several rooms and facilities seemed outdated, highlighting the need for an extensive makeover. Some rooms suffered from inadequate heating and cooling conditions, while a few others lacked basic amenities like tea and coffee making facilities, hair dryers and adequate lighting. Issues with cleanliness and maintenance were recurrent with reports of dusty conditions, broken appliances and fixtures. Noise from adjacent rooms and construction work also detracted from the experience for some visitors.
Additionally, the decor and ambiance were found to be quite dated in many parts of the hotel, impacting the overall perception of value for money. Practical inconveniences such as a lack of room signage, insufficient power outlets and minor maintenance issues were frequently raised.
In summary, while Queens Hotel offers a reasonable level of comfort and cleanliness in a central location, it appears that a more consistent refurbishment and attention to detail are necessary to improve the overall guest experience.
Beds
However, it wasn't all positive feedback. Many guests pointed out serious issues with the beds, such as broken springs, sagging mattresses and very old and worn-out beds that were long overdue for replacement. Some beds were described as lumpy or extremely uncomfortable with thin mattresses that were either too hard or too soft. This inconsistency in bed quality appears to be a recurring complaint with several mentioning damp or even wet beds and faulty or cheap materials used in the mattresses.
In summary, while some guests found the bedding at Queens Hotel to be satisfactory and comfortable, others had significant problems with bed quality, suggesting a need for the hotel to invest in new and more reliable bedding to ensure a consistently comfortable stay for all guests.
Cleanliness
However, there were significant concerns raised about cleanliness standards in other reviews. Issues included dirty carpets, unhygienic bathrooms with broken locks, mold, cobwebs and filthy windows. Guests pointed out that the property appeared rundown with dated interiors and poorly maintained facilities. Specific problems such as sticky bathroom floors, dirty towels and showers with earwigs were mentioned, suggesting inconsistency in cleaning practices across different rooms.
Despite the positives, including recently renovated aspects and clean and spacious rooms, the recurring problems with dirt and cleanliness left some guests dissatisfied with their experience at Queens Hotel.
Staff
Guests particularly appreciated the friendliness and professionalism of both the day and night shift receptionists, as well as the bar and café staff, who were noted for their welcoming demeanor. There were mentions of various staff members going above and beyond to ensure a comfortable stay with several reviews indicating that the receptionists and other staff were able to effectively communicate and address guest needs promptly.
However, a smaller proportion of reviews painted a less favorable picture. Some guests experienced unprofessional, rude or unhelpful behavior from certain staff members, including receptionists and night security. A few mentioned their dissatisfaction with the reception’s handling of specific requests or issues, describing the staff as disinterested or inefficient at times.
Overall, while Queens Hotel enjoys a largely positive reputation for its friendly and helpful staff, there are occasional lapses in service that suggest room for improvement in some areas.
Wi-Fi
Family
Several guests pointed out a lack of essential in-room amenities such as tea and coffee facilities, hairdryers and ironing equipment. The absence of dedicated parking spaces and basic room supplies also detracted from the convenience for families staying at the hotel. Additionally, some reviews mentioned that rooms were not adequately equipped for family stays, lacking enough furniture and proper bathroom amenities.
The hotel's overall environment was perceived by some as not particularly family-friendly with a nightclub situated downstairs, which could be a concern for those with young children. Despite Ennis being a charming town with rich history and vibrant pub culture, Queens Hotel may not fully meet the expectations of a family-focused holiday.
3 Star
While the hotel doesn’t provide breakfast and might not meet the expectations of all guests in terms of star rating, it is generally considered adequate for budget travelers and those who need a place to sleep. The hotel is easy to access with ample parking available. Although not luxurious, the food served at the hotel is good and the bathrooms are notably clean.
Queens Hotel may not impress those looking for three-star quality in all aspects, but it serves as a functional and reasonably priced stopover, especially suitable for groups like stag and hen parties who are looking to stay up all night.
Accessible
On the positive side, the hotel is described as easily accessible in general and the reception staff are frequently praised for their friendliness and helpfulness. Despite these advantages, the hotel lacks a car park and there is no main light in some rooms, which could further complicate the stay for guests with special needs. Additionally, Wi-Fi is not accessible in the rooms and there is no restaurant open, which might limit dining options for guests looking to stay on-site.
Overall, while the hotel has some accommodating features and friendly staff, it has several areas that require significant improvement to better serve guests with disabilities.
No, Queens Hotel doesn't have any pool.
No, a spa isn't available at Queens Hotel.
No, Queens Hotel doesn't allow dogs.
No, parking facilities aren't available at Queens Hotel.
No, Queens Hotel doesn't have a gym.
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