City Express Plus by Marriott Ensenada
Ensenada
31.86546600,
-116.66231300
,
Carretera Tijuana - Ensenada Col. El Sauzal Km 104
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Summary of reviewsCity Express Plus by Marriott Ensenada has received largely positive reviews, particularly for its prime location and modern amenities. Guests frequently highlight its beautiful oceanfront views and convenient proximity to both the heart of Ensenada and the Valle de Guadalupe wine region. This positions the hotel as an excellent spot for travelers looking to explore local attractions and enjoy picturesque surroundings. While the distance from downtown and nearby construction are minor inconveniences, the overall favorable location and easy access to restaurants and stores add to its appeal.
The continental breakfast receives mixed feedback. Though some guests enjoy the fresh fruit, cereal, small sandwiches and coffee, others find the offering minimal and lacking in variety with the early end time of 9 am noted as a drawback. For dinner, reviews are also mixed. Guests appreciate the friendly staff and good presentation of meals, but the limited menu options and occasional service inefficiencies detract from the experience.
The rooms are modern, clean and comfortable, though some guests find them small and note minor maintenance issues. Despite this, the quality of the bedding, strong water pressure in showers and stylish decor are well-received. Certain amenities, such as fridges and microwaves, could enhance the stay and noise from adjoining rooms can be a slight issue.
Cleanliness is a standout feature with many guests commending the spotless rooms and well-maintained facilities. However, occasional lapses in bathroom cleanliness and exterior maintenance are noted. The staff generally receives high praise for their politeness, attentiveness and helpfulness, though there are isolated reports of unhelpful interactions and coordination issues.
The gym is well-equipped and satisfies most guests' fitness needs, while the rooftop pool is celebrated for its relaxing environment, warm temperature and scenic ocean views. Nonetheless, the pool's small size and occasional downtime due to maintenance detracts slightly from the overall experience.
Wi-Fi service is an area needing improvement with frequent reports of slow connectivity and poor signal strength. The parking situation also proves problematic with limited spaces and ongoing construction resulting in difficulties. The valet service helps but doesn't completely mitigate the issue.
For families, the hotel shines with a welcoming atmosphere, comfortable pool area and useful amenities such as fridges and microwaves. Many find it an excellent choice for family vacations, praising the serene environment and security.
The beds receive mixed reviews with general comfort often praised due to quality bedding and blackout curtains. Some guests, however, find the beds too small or the mattresses too firm. Overall, City Express Plus by Marriott Ensenada is recognized for providing a clean, comfortable and aesthetically pleasing environment, making it a favored choice for travelers despite some areas needing improvement.
Categories
The continental breakfast receives mixed feedback. Though some guests enjoy the fresh fruit, cereal, small sandwiches and coffee, others find the offering minimal and lacking in variety with the early end time of 9 am noted as a drawback. For dinner, reviews are also mixed. Guests appreciate the friendly staff and good presentation of meals, but the limited menu options and occasional service inefficiencies detract from the experience.
The rooms are modern, clean and comfortable, though some guests find them small and note minor maintenance issues. Despite this, the quality of the bedding, strong water pressure in showers and stylish decor are well-received. Certain amenities, such as fridges and microwaves, could enhance the stay and noise from adjoining rooms can be a slight issue.
Cleanliness is a standout feature with many guests commending the spotless rooms and well-maintained facilities. However, occasional lapses in bathroom cleanliness and exterior maintenance are noted. The staff generally receives high praise for their politeness, attentiveness and helpfulness, though there are isolated reports of unhelpful interactions and coordination issues.
The gym is well-equipped and satisfies most guests' fitness needs, while the rooftop pool is celebrated for its relaxing environment, warm temperature and scenic ocean views. Nonetheless, the pool's small size and occasional downtime due to maintenance detracts slightly from the overall experience.
Wi-Fi service is an area needing improvement with frequent reports of slow connectivity and poor signal strength. The parking situation also proves problematic with limited spaces and ongoing construction resulting in difficulties. The valet service helps but doesn't completely mitigate the issue.
For families, the hotel shines with a welcoming atmosphere, comfortable pool area and useful amenities such as fridges and microwaves. Many find it an excellent choice for family vacations, praising the serene environment and security.
The beds receive mixed reviews with general comfort often praised due to quality bedding and blackout curtains. Some guests, however, find the beds too small or the mattresses too firm. Overall, City Express Plus by Marriott Ensenada is recognized for providing a clean, comfortable and aesthetically pleasing environment, making it a favored choice for travelers despite some areas needing improvement.
Business Hotel
Offers a comfortable stay with a business center and convenient location near the Ensenada Business Center. Provides essential services and amenities for business travelers.
Hotel with Parking
City Express Plus by Marriott Ensenada offers free private parking for its guests. This dedicated parking space ensures convenience and security for vehicles during their stay.
Accessible Hotel
This hotel provides significant accessibility amenities, such as wheelchair access, a wheelchair-accessible path of travel, a wheelchair-accessible pool, a wheelchair-accessible fitness center, a wheelchair-accessible business center, and a wheelchair-accessible restaurant. An elevator is also on site.
Hotel with Gym
City Express Plus by Marriott Ensenada has a fitness center. It provides basic fitness equipment for travelers.
4-Star Hotel
This hotel offers an outdoor swimming pool, free shuttle service, and luggage storage. It's a comfortable option with good service.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Guest Reviews
City Express Plus by Marriott Ensenada receives high marks for its prime location, boasting beautiful ocean views and close proximity to various attractions. Guests appreciate its strategic placement near both the heart of Ensenada and the freeway leading to Valle de Guadalupe, making it a convenient spot for those planning to explore both the town and the nearby wine region. The oceanfront positioning is repeatedly highlighted with stunning views often emphasized as a standout feature.
The hotel is also noted for being near a variety of restaurants and stores, adding to its convenience. Many reviews mention the cleanliness of the rooms and the attentiveness of the staff, contributing to a positive overall experience.
However, some guests point out its distance from the downtown area, which can be a minor inconvenience for those looking to immerse themselves in the city's core. Additionally, ongoing construction nearby and the hotel's placement on the outskirts of town have been noted as drawbacks, affecting the visual appeal and immediate surroundings.
Despite these few downsides, the general consensus points to a favorable location, particularly for travelers interested in enjoying ocean views and having easy access to both Ensenada and the Valle de Guadalupe wine region. The hotel seems well-suited for visitors seeking both relaxation and convenience.
City Express Plus by Marriott Ensenada offers a continental breakfast that generally receives mixed reviews from guests. On the positive side, the breakfast includes fresh fruit, cereal, small sandwiches and coffee, which some guests find very delicious and better than most continental offerings. The breakfast room is noted to be attractive with an excellent view and the service staff have been described as sweet and friendly.
However, there are numerous comments about the breakfast being minimalistic and lacking variety. Many guests have pointed out that the breakfast ends early at 9 am and there are limited options primarily consisting of fruit, juice, cereals and small breads. Some reviews mention the absence of hot options and a desire for more diverse offerings such as eggs and chilaquiles.
Despite the inclusion of some well-reviewed items, there's a consensus that the quality and variety could be improved to match the "plus" designation in the hotel's name. Parking issues and a lack of dining service for dinners also appear to be minor inconveniences for some guests. Nonetheless, for those who appreciate a simple, fresh start to their day, the fruit and coffee are frequently praised.
Guests at "City Express Plus by Marriott Ensenada" have mixed reviews about their dinner experience at the hotel's restaurant. On the positive side, several guests appreciated the well-presented and good-tasting food they received. The restaurant's friendly staff also garnered positive remarks, indicating a warm and hospitable environment.
However, the dinner offerings seem limited with some guests feeling let down by the lack of variety and the food quality, describing it as not particularly good. The restaurant's early closing time left some guests without solutions for late meals. In terms of service, there were consistent reports of inadequacies, ranging from nearly non-existent service to outright denial of service in some cases. The efficiency of the restaurant-bar service was also questioned with instances of orders being mishandled.
Overall, while there are commendable aspects such as food presentation and friendly staff, improvements in menu variety, service efficiency and operation hours could significantly enhance the dining experience.
City Express Plus by Marriott Ensenada offers rooms that are modern, clean and quite comfortable, but the size of the rooms and bathrooms is consistently noted to be quite small. Guests appreciate the comfort of the beds and the contemporary decor, which aligns well with the hotel’s overall clean and modern aesthetic. The rooms are generally as depicted in photos and some offer a partial ocean view that many find relaxing.
Maintenance issues occasionally arise, such as broken windows, small closets and temperature control problems with showers. Despite these glitches, room cleanliness and the quality of bedding maintain a high standard. The water pressure in the showers is notably strong, although the bathrooms themselves are cramped with limited space for toiletries.
The lack of certain amenities like fridges, microwaves and larger complimentary water bottles is also pointed out by guests. The hotel’s layout means that adjoining rooms can result in noise disturbances. Additionally, while some rooms have beautiful panoramic windows, they lack balconies and sufficient ventilation.
While the price is considered high for the size and category of room provided, the comfortable, modern look and the exceptional cleanliness of the rooms are highly commended. Despite occasional dustiness and maintenance issues, City Express Plus by Marriott Ensenada offers a generally pleasant stay with a strong focus on cleanliness and comfort.
City Express Plus by Marriott Ensenada receives mixed reviews regarding its beds, though comfort is often highlighted. Many guests appreciate the comfort and quality of the bedding, describing the beds as very comfortable, spacious and even delicious. The beds and pillows are frequently praised for their high quality, contributing significantly to a restful stay, especially with the aid of blackout curtains.
However, some guests found the beds to be small and narrow with the occasional comment on the pillows being too high or the mattresses being too hard. Despite this, the general cleanliness and comfort of the rooms enhance the overall experience. While there are mixed opinions about the firmness of the beds, the hotel often meets or exceeds expectations for many in terms of comfort.
City Express Plus by Marriott Ensenada has garnered significant attention for its high standards of cleanliness. Guests frequently praised the hotel for being very clean, modern and well-maintained with both rooms and facilities frequently highlighted for their impeccable condition. Many reviewers noted the spotless rooms, emphasizing that everything felt fresh and neat. The quiet ambience is an added plus, contributing to a comfortable stay.
The hotel interior is described as clean and inviting and this level of care extends to various areas of the property, including the hallways and dining areas. However, there are scattered mentions of issues with the bathrooms with some guests reporting cleanliness concerns and small sizes. Additionally, a few reviews pointed out maintenance issues and incomplete work on the exterior of the building.
Despite these occasional lapses, the general consensus remains that City Express Plus by Marriott Ensenada excels in providing a clean and pleasant environment for its guests, ensuring a restful and enjoyable experience.
At City Express Plus by Marriott Ensenada, guest reviews highlight a predominantly positive experience with the staff. Visitors frequently noted the friendliness and helpfulness of the hotel's personnel with many praising their politeness and professional attitude. The reception staff, waiters, valets and room service received commendations for their attentiveness and efficiency. Guests described the staff as knowledgeable, well-trained and accommodating, contributing to an overall welcoming atmosphere.
However, some inconsistencies were observed in the quality of service. While most of the staff were described as friendly and courteous, there were accounts of unhelpful interactions, particularly at reception. A few reviewers mentioned that the staff could benefit from additional training to address occasional lapses in customer service. Additionally, some guests pointed out issues with staff coordination and availability.
Despite these occasional drawbacks, the general consensus among guests reflects a positive experience with the hotel's staff, who often go above and beyond to ensure a pleasant stay. The attentive and cheerful demeanor of the staff significantly contributed to the enjoyment of many visitors, making City Express Plus by Marriott a favored choice for travelers in Ensenada.
The Wi-Fi experience at City Express Plus by Marriott Ensenada has received mixed reviews. Some guests encountered significant connectivity issues with reports of slow speeds and the Wi-Fi signal not being reachable in all areas of the hotel. Several reviewers mentioned that the internet was either completely unavailable or very challenging to use. In some instances, guests had to contact IT for assistance due to persistent connectivity problems. While the Wi-Fi worked for a few visitors, the overall consensus highlights a need for improvement in the hotel's internet service.
The gym at City Express Plus by Marriott Ensenada received numerous positive remarks from guests. It is consistently described as well-equipped with several visitors appreciating its variety of fitness options. However, despite generally favorable feedback, there is a consensus that adding more equipment could enhance the experience. Overall, the gym is regarded as a commendable facility, fitting well within guests' fitness needs during their stay.
City Express Plus by Marriott Ensenada offers a rooftop pool that guests frequently highlight in their reviews. Many describe the pool as beautiful, very nice and relaxing with a wonderful temperature that makes swimming comfortable. The pool area provides a splendid view, particularly of the ocean, which adds to its appeal. Guests find the pool area clean and the surrounding terrace pleasant, ideal for relaxation.
However, while many appreciate the heated pool and its cleanliness, there are a few concerns. The pool is often described as small and at times not in service or under construction, leading to some disappointment. A seasonal operation and occasional private events also limit access for regular guests. Moreover, maintenance issues like dirty pool water or neglected pool area bathrooms have been pointed out, albeit not frequently.
Despite some drawbacks, the general sentiment leans positive with guests enjoying the pool for its warmth, the rooftop location and the scenic views it offers. The pool is a favorable spot within the property, contributing to an enjoyable stay for many visitors.
The guest reviews of City Express Plus by Marriott Ensenada reveal that parking at this location is a significant issue for many visitors. The primary complaint is the limited availability of parking spaces with the parking area described as very small and often crowded. Guests frequently mention having difficulty finding parking with some noting that they ended up parking outside the hotel or far away. The situation is exacerbated by the fact that parts of the parking lot are under construction and unfinished, leading to rough terrain and an unpaved, gravelly surface.
There are mentions of a valet service which some guests found efficient and helpful in alleviating the parking challenges, but others felt that even the valet service wasn't sufficient to remedy the parking difficulties. The reviews also indicate frustration with the overall parking logistics, noting that the parking area is somewhat dark and inconvenient and in some instances described as looking unsafe.
Overall, while the valet service provides a partial solution, the parking situation at City Express Plus by Marriott Ensenada is widely viewed as problematic and in need of significant improvement.
City Express Plus by Marriott Ensenada stands out as a prime destination for family trips, offering a relaxing atmosphere and a family-friendly environment. Visitors frequently praise the hotel for its accommodating features, such as family rooms and family check-in processes, which cater well to large family groups and multi-generational family vacations.
The pool area is especially noted for its comfort and ability to keep both kids and adults entertained. Families find the ambiance calming due to the absence of excessive noise, enhancing the overall relaxation experience. Moreover, the hotel’s commitment to a family-friendly vibe is evident in its amenities, including the provision of fridges and microwaves, which are essential for traveling with young children.
Guests often highlight the excellent family time spent here, describing their vacations as some of the best. The general sense of security and the hotel's status as a familiar and safe option in the area further contribute to its appeal as a destination for family vacations. Whether for a short getaway or an extended stay, City Express Plus by Marriott Ensenada is consistently recognized as a fantastic place to stay with family, ensuring that every family member enjoys their time.
City Express Plus by Marriott Ensenada offers a commendable four-star experience that can be considered pretty decent. The rooms are notably clean and surpass expectations, adding to the overall appeal of the hotel. It features several significant four-star attributes, ensuring that the ambiance and services meet the standards expected from such a rating. Guests regard it as a great value, rivaling other four-star establishments. The general consensus is that it feels and performs like a true four-star hotel, making it a perfect choice for travelers seeking quality and comfort.
City Express Plus by Marriott Ensenada stands out as an excellent choice for business travelers, providing a relaxing atmosphere free of excessive noise, which is essential for a productive stay. The facilities are well-maintained and offer all the necessary amenities to support a business trip. With a breathtaking view and super comfortable beds, guests can rest well after a day of work.
The hotel creates a business-friendly environment, offering a location that is convenient for work-related activities. Although the business center could use some improvement, the overall work amenities and comfy working area contribute positively to the business travel experience. This hotel is undoubtedly a great place to stay for those on business trips.
City Express Plus by Marriott Ensenada offers a convenient location with easy access to the beach, making it an attractive option for travelers. The hotel provides rooms with connecting doors, which can be beneficial for families or groups, although this can compromise noise levels between rooms. While the overall accessibility of the hotel is described as disabled-friendly, certain areas such as the gym and the pool could see improvements to better accommodate guests with disabilities. Generally, accessibility appears to be a priority, but enhancements in specific facilities would elevate the guest experience further.
City Express Plus by Marriott Ensenada boasts a remarkable heated outdoor pool that has garnered positive feedback from guests. The pool area is described as beautiful and is complemented by an outdoor terrace, providing a relaxing environment for visitors. The pool's location on the rooftop offers stunning ocean views, enhancing the overall experience. Guests particularly appreciate the warmth of the pool, making it an inviting spot even on cooler days. Overall, the outdoor pool at this hotel is considered by many to be a fantastic and relaxing feature of their stay.
City Express Plus by Marriott Ensenada offers an ideal setting for a romantic getaway with numerous elements contributing to its charm. Guests consistently praise the amazing sunset views, which enhance the overall romantic experience. The calm, relaxing atmosphere is frequently highlighted, making it a serene spot for couples. The romantic ambiance extends to the pool area with both the setting and the views drawing commendations. Overall, visitors find the hotel's environment to be fantastically romantic, perfect for a peaceful escape with a loved one.
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Location
The hotel is also noted for being near a variety of restaurants and stores, adding to its convenience. Many reviews mention the cleanliness of the rooms and the attentiveness of the staff, contributing to a positive overall experience.
However, some guests point out its distance from the downtown area, which can be a minor inconvenience for those looking to immerse themselves in the city's core. Additionally, ongoing construction nearby and the hotel's placement on the outskirts of town have been noted as drawbacks, affecting the visual appeal and immediate surroundings.
Despite these few downsides, the general consensus points to a favorable location, particularly for travelers interested in enjoying ocean views and having easy access to both Ensenada and the Valle de Guadalupe wine region. The hotel seems well-suited for visitors seeking both relaxation and convenience.
Breakfast
However, there are numerous comments about the breakfast being minimalistic and lacking variety. Many guests have pointed out that the breakfast ends early at 9 am and there are limited options primarily consisting of fruit, juice, cereals and small breads. Some reviews mention the absence of hot options and a desire for more diverse offerings such as eggs and chilaquiles.
Despite the inclusion of some well-reviewed items, there's a consensus that the quality and variety could be improved to match the "plus" designation in the hotel's name. Parking issues and a lack of dining service for dinners also appear to be minor inconveniences for some guests. Nonetheless, for those who appreciate a simple, fresh start to their day, the fruit and coffee are frequently praised.
Dinner
However, the dinner offerings seem limited with some guests feeling let down by the lack of variety and the food quality, describing it as not particularly good. The restaurant's early closing time left some guests without solutions for late meals. In terms of service, there were consistent reports of inadequacies, ranging from nearly non-existent service to outright denial of service in some cases. The efficiency of the restaurant-bar service was also questioned with instances of orders being mishandled.
Overall, while there are commendable aspects such as food presentation and friendly staff, improvements in menu variety, service efficiency and operation hours could significantly enhance the dining experience.
Rooms
Maintenance issues occasionally arise, such as broken windows, small closets and temperature control problems with showers. Despite these glitches, room cleanliness and the quality of bedding maintain a high standard. The water pressure in the showers is notably strong, although the bathrooms themselves are cramped with limited space for toiletries.
The lack of certain amenities like fridges, microwaves and larger complimentary water bottles is also pointed out by guests. The hotel’s layout means that adjoining rooms can result in noise disturbances. Additionally, while some rooms have beautiful panoramic windows, they lack balconies and sufficient ventilation.
While the price is considered high for the size and category of room provided, the comfortable, modern look and the exceptional cleanliness of the rooms are highly commended. Despite occasional dustiness and maintenance issues, City Express Plus by Marriott Ensenada offers a generally pleasant stay with a strong focus on cleanliness and comfort.
Beds
However, some guests found the beds to be small and narrow with the occasional comment on the pillows being too high or the mattresses being too hard. Despite this, the general cleanliness and comfort of the rooms enhance the overall experience. While there are mixed opinions about the firmness of the beds, the hotel often meets or exceeds expectations for many in terms of comfort.
Cleanliness
The hotel interior is described as clean and inviting and this level of care extends to various areas of the property, including the hallways and dining areas. However, there are scattered mentions of issues with the bathrooms with some guests reporting cleanliness concerns and small sizes. Additionally, a few reviews pointed out maintenance issues and incomplete work on the exterior of the building.
Despite these occasional lapses, the general consensus remains that City Express Plus by Marriott Ensenada excels in providing a clean and pleasant environment for its guests, ensuring a restful and enjoyable experience.
Staff
However, some inconsistencies were observed in the quality of service. While most of the staff were described as friendly and courteous, there were accounts of unhelpful interactions, particularly at reception. A few reviewers mentioned that the staff could benefit from additional training to address occasional lapses in customer service. Additionally, some guests pointed out issues with staff coordination and availability.
Despite these occasional drawbacks, the general consensus among guests reflects a positive experience with the hotel's staff, who often go above and beyond to ensure a pleasant stay. The attentive and cheerful demeanor of the staff significantly contributed to the enjoyment of many visitors, making City Express Plus by Marriott a favored choice for travelers in Ensenada.
Wi-Fi
Gym
Pool
However, while many appreciate the heated pool and its cleanliness, there are a few concerns. The pool is often described as small and at times not in service or under construction, leading to some disappointment. A seasonal operation and occasional private events also limit access for regular guests. Moreover, maintenance issues like dirty pool water or neglected pool area bathrooms have been pointed out, albeit not frequently.
Despite some drawbacks, the general sentiment leans positive with guests enjoying the pool for its warmth, the rooftop location and the scenic views it offers. The pool is a favorable spot within the property, contributing to an enjoyable stay for many visitors.
Parking
There are mentions of a valet service which some guests found efficient and helpful in alleviating the parking challenges, but others felt that even the valet service wasn't sufficient to remedy the parking difficulties. The reviews also indicate frustration with the overall parking logistics, noting that the parking area is somewhat dark and inconvenient and in some instances described as looking unsafe.
Overall, while the valet service provides a partial solution, the parking situation at City Express Plus by Marriott Ensenada is widely viewed as problematic and in need of significant improvement.
Family
The pool area is especially noted for its comfort and ability to keep both kids and adults entertained. Families find the ambiance calming due to the absence of excessive noise, enhancing the overall relaxation experience. Moreover, the hotel’s commitment to a family-friendly vibe is evident in its amenities, including the provision of fridges and microwaves, which are essential for traveling with young children.
Guests often highlight the excellent family time spent here, describing their vacations as some of the best. The general sense of security and the hotel's status as a familiar and safe option in the area further contribute to its appeal as a destination for family vacations. Whether for a short getaway or an extended stay, City Express Plus by Marriott Ensenada is consistently recognized as a fantastic place to stay with family, ensuring that every family member enjoys their time.
4 Star
Business
The hotel creates a business-friendly environment, offering a location that is convenient for work-related activities. Although the business center could use some improvement, the overall work amenities and comfy working area contribute positively to the business travel experience. This hotel is undoubtedly a great place to stay for those on business trips.
Accessible
Outdoor Pool
Romantic
No, City Express Plus by Marriott Ensenada doesn't have any pool.
No, a spa isn't available at City Express Plus by Marriott Ensenada.
No, City Express Plus by Marriott Ensenada doesn't allow dogs.
Yes, parking facilities are available at City Express Plus by Marriott Ensenada.
Yes, City Express Plus by Marriott Ensenada has a gym.
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