Ensenada31.86077200,
-116.62183600,
Av. Lopez Mateos Y Blancarte 1001, Zona Centro(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Casa del Sol enjoys an exceptional and central location in downtown Ensenada, placing guests within easy reach of restaurants, cafes, shops and key tourist attractions. This prime setting ensures convenient exploration of the city while providing a sense of safety, even during nighttime excursions.
The hotel is consistently praised for its cleanliness and comfort. Guests highlight spacious, well-maintained rooms equipped with comfortable beds, hot and cold water in the bathrooms and diligent housekeeping that ensures a high standard of hygiene. The staff is also frequently commended for their friendly and professional service, enhancing the overall pleasant atmosphere.
Guests particularly appreciate the on-site cafe which offers a delightful breakfast experience with good quality food at reasonable prices, although breakfast is not included with the stay. Despite a few guests pointing out the inconvenience of seeking morning alternatives, the overall impression of the breakfast options remains positive.
The rooms are often described as clean and comfortable. Guests appreciate their spaciousness, modern decor and good water pressure in the showers. However, some mention minor lighting and soundproofing issues, as well as occasional maintenance concerns. Despite these, the positive aspects such as cleanliness, comfort and convenient amenities generally outweigh the negatives.
Hotel Casa del Sol stands out for its exceptional cleanliness. Guests often note the immaculate condition of the rooms and common areas, highlighting the thorough work of the cleaning staff. Issues like occasional dark spots or slightly dim rooms are rare and do not overshadow the hotel's commitment to maintaining a spotless environment.
The quality of the staff also receives high praise, contributing significantly to positive guest experiences. Described as attentive, knowledgeable, friendly and professional, the staff enhances the overall stay with their excellent customer service. Specific mentions of front desk personnel such as Carla and Abril further highlight the personal touch offered to guests.
Guests have reported issues with the WiFi service, indicating that it can be unreliable and weak, particularly in rooms on higher floors. This might be a point of consideration for those requiring stable internet access.
The outdoor pool is often highlighted as a beautiful and clean feature, providing ample space for relaxation. Nonetheless, the water temperature of the unheated pool can be a deterrent for some. Despite occasional maintenance issues, the pool remains a well-regarded feature.
Parking facilities at Hotel Casa del Sol could be improved, as guests find the limited capacity and distant secondary parking spots inconvenient. The parking areas are described as small and sometimes unsecured, leading to frustration among guests.
Family-friendliness is another positive aspect with spacious rooms suitable for families and a safe environment for children. The pool is a favorite among kids and the overall ambiance caters well to family needs.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, some criticisms revolve around the condition of mattresses and cleanliness of linens, suggesting room for improvement in these areas.
In summary, Hotel Casa del Sol offers a compelling blend of excellent location, comfort, cleanliness and friendly service, making it a top choice for travelers exploring Ensenada. While minor issues like WiFi reliability and parking could be addressed, the hotel's positive attributes broadly contribute to a pleasant and memorable stay. Show more
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Categories
Hotel with Free Wi-Fi
Located in Zona Centro, this hotel provides free Wi-Fi, which is essential for guests wanting to explore the city while staying connected. The hotel is centrally located providing easy access to different places.
Business Hotel
Provides a comfortable stay in a central location, making it convenient for business travelers to access meetings and other business-related activities. Specific business amenities are not detailed.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool, complemented by a sunbathing terrace for guests to unwind and enjoy the sun.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Parking
Hotel with Pool Lap Lanes
Room Types
Standard RoomThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Twin RoomThe spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This twin room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
Junior Suite with BalconyThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, heating, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel Casa del Sol boasts an exceptional and central location in downtown Ensenada, making it incredibly convenient for guests. The hotel is within walking distance of a variety of restaurants, cafes, shops and key tourist attractions, including the pier and the historic center. This prime positioning ensures that guests can easily explore and enjoy all that the city has to offer, even at night with the added advantage of feeling safe while doing so.
Guests frequently mention the cleanliness and comfort of the hotel, highlighting that the rooms are spacious, well-maintained and provide amenities like comfortable beds and hot and cold water in the bathrooms. The staff receives positive remarks for their friendly service, further enhancing the overall pleasant atmosphere of the hotel.
Additionally, visitors appreciate the ease of access to various points of interest and the peacefulness of the area despite its central location. Some reviews also noted the convenience of on-site facilities and the pleasing architectural style of the hotel.
In summary, Hotel Casa del Sol offers an ideal blend of excellent location, comfort and cleanliness, making it a top choice for travelers looking to explore Ensenada with ease.
Breakfast
Hotel Casa del Sol offers guests a delightful breakfast experience with high praise for its delicious café, known for serving very good food at reasonable prices. Many reviews highlight that the breakfast provided by the hotel is excellent with the quality and taste of the morning meal receiving frequent compliments. However, it is important to note that breakfast is not included with the stay, which means guests either need to pay for it separately at the café or consider dining outside. While the majority of feedback is positive, a few guests mentioned the absence of breakfast and expressed the need to seek alternatives in the morning. Despite this, the overall impression of the breakfast options at Hotel Casa del Sol is favorable, especially for those prioritizing good food and convenient dining options on-site.
Rooms
Hotel Casa del Sol receives mixed reviews regarding its rooms, though there are numerous positive aspects to highlight. Guests consistently mention that the rooms are clean and comfortable, a crucial factor in ensuring a pleasant stay. Many reviews praise the spaciousness of the rooms with some guests mentioning that the rooms are modern and well-decorated. The rooms are reported to be very clean and the housekeeping staff seems diligent in maintaining a high standard of cleanliness.
Several guests appreciated the location, noting that the hotel is centrally located, making it convenient for exploring the surrounding area. The bathrooms, while typically clean, received some varied feedback with a few guests pointing out that they might benefit from remodeling. The showers, however, are highly praised for having good water pressure and hot water.
Guests also complimented the comfortable beds and the peace and quiet found in some rooms, adding to the overall comfort of their stay. The room facilities, including adequate wi-fi, irons and spacious layouts, contribute positively to the guest experience.
However, there are areas for improvement, as some guests reported issues with room lighting, soundproofing and occasional pest sightings. Noise from both inside the property and the surrounding area disrupted the stay for some visitors. Additionally, though many rooms are described as remodeled and in good condition, a few guests felt that certain rooms appeared old and could use further updates.
Overall, Hotel Casa del Sol offers a comfortable and centrally located stay with clean, spacious rooms. Despite some minor drawbacks and occasional maintenance issues, the positive aspects such as cleanliness, comfort and amenities generally outweigh the negatives for many guests.
Beds
The beds at 'Hotel Casa del Sol' have received mixed reviews from guests, though the overall sentiment leans toward positive experiences. Many guests found the beds to be very comfortable, cozy and conducive to a good night's sleep. Descriptions included beds being clean with some highlighting super comfortable beds and excellent pillows. Multiple reviews mentioned the comfort and cleanliness of both the beds and pillows with phrases like comfy pillows and nice pillows frequently mentioned.
However, there were some criticisms. A number of reviews mentioned uncomfortable beds with some guests finding the mattresses old, saggy or too hard, even to the point of waking up with back pain. Concerns about cleanliness also appeared with mentions of bed linens and pillowcases being in poor condition or looking dirty and yellowed. Despite these issues, many guests still focused positively on their overall sleeping experience at the hotel.
In summary, while most guests enjoyed a comfortable stay thanks to clean and cozy beds, there are occasional concerns about bed comfort and linen quality that the hotel may want to address.
Cleanliness
Hotel Casa del Sol has consistently garnered high praise for its exceptional cleanliness. Guest feedback highlights that the hotel maintains immaculate rooms with many describing them as very clean and comfortable. The entire premises, including facilities and the well-kept training areas, are noted for their cleanliness. The cleaning staff is commended for their diligence, ensuring that every corner of the hotel, from bathrooms to pool areas, remains pristine.
The hotel’s central location and spacious rooms add to its appeal with guests frequently mentioning the combination of cleanliness and comfort they experience during their stay. Despite a few mentions of stained sheets and dimly lit rooms, the overall sentiment remains positive, emphasizing the hotel's rigorous cleaning standards. Regular daily room cleaning and attention to hygiene contribute to a welcoming and organized environment.
Even with minor issues like occasional dark spots in the rooms or a slightly dark shower, guests generally find the cleanliness to be excellent. The pool's cleanliness, whether slightly cold or warm, is also appreciated. The hotel's facade and public areas are consistently clean and inviting, providing a safe and hygienic atmosphere.
In summary, Hotel Casa del Sol stands out for its commitment to cleanliness, making it a favorable choice for travelers seeking a comfortable and spotless stay. The combination of its clean environment, convenient location and hospitable service creates a pleasant experience for its guests.
Staff
Visitors to Hotel Casa del Sol are consistently impressed by the exceptional quality of the staff, attributing much of their positive experience to their interactions with them. The hotel boasts a team that is incredibly helpful, attentive and knowledgeable about the area, making sure guests feel comfortable and well-informed. The staff, described as friendly, kind and professional, are noted for their excellent customer service and attention to detail.
Guests highlight the great service provided by the front desk team, including specific mentions of Carla and Abril, who contribute significantly to memorable stays. The staff's readiness to assist, prompt responses to requests and overall pleasant demeanor greatly enhance the visitor experience. Despite a rare mention of slow responses and indifference, the overarching sentiment speaks to a team that is both very attentive and highly engaged.
Security and reception personnel are equally praised for their politeness and efficient service, ensuring that every aspect of a guest’s stay is addressed promptly. Whether it’s joking pleasantly on the phone or returning calls, the staff’s commitment to outstanding service is clear. The word "excellent" frequently appears in reviews, reflecting the high regard guests have for the consistently superior customer service. Overall, Hotel Casa del Sol’s staff significantly contributes to making this a welcoming and enjoyable destination for travelers.
Wi-Fi
Hotel Casa del Sol appears to have significant issues regarding its WiFi service. Many guests have reported an unreliable and weak WiFi signal with some unable to connect to the internet at all. While there were a few mentions of good WiFi, the overwhelming majority of reviews indicate that the service was either slow, unstable or completely non-functional. Additionally, it's noted that in some instances, the WiFi signal does not reach rooms on higher floors. This suggests that guests needing stable internet access might want to consider these factors when booking their stay.
Pool
The pool at Hotel Casa del Sol has garnered a range of feedback from guests, yet it remains one of the hotel's standout features. Described repeatedly as large and beautiful, the pool provides ample space for swimming and relaxation. Many guests appreciate the aesthetically pleasing pool area, complete with blooming geraniums and well-maintained surroundings.
Despite these positives, a common point of contention is the water temperature; several reviewers noted that the pool is not heated and the water is often cold, which has deterred some from using it. Issues such as noise, moderate drainage smells and occasional maintenance concerns were also mentioned.
However, many guests still found the pool to be a great addition to their stay, appreciating its central location and easy access. Cleanliness is generally praised and during quieter times, the pool area is seen as a particularly enjoyable spot. While there are areas for improvement, the pool at Hotel Casa del Sol remains a well-regarded feature for travelers seeking relaxation.
Parking
Hotel Casa del Sol's parking facilities have garnered a mix of opinions from guests, primarily leaning towards the need for improvement. While there is appreciable 'private parking' available and some guests found it 'good and useful', many pinpoint the 'limited parking capacity' as a notable drawback. The primary parking space is described as 'tiny' and 'very small', accommodating only a few vehicles comfortably at any given time. This limitation often results in 'frustration' and the need for guests to park in a secondary lot, which is 'far away', roughly 'two blocks' from the hotel, adding to the inconvenience.
Adding to the concern, several reviews cite 'insufficient', 'inconvenient' parking with no availability on-site, leading to guests sometimes walking up to '30 meters' or more to access their vehicles. Moreover, the parking area is described as 'unsecured' and lacking 'proper maintenance' with no 'parking control' or a 'security guard' present during late hours.
Accessibility issues are also highlighted with parking spaces found to be 'narrow and tight', making maneuvering difficult, coupled with the need for upgraded features to enhance the overall guest experience. The necessity for assistance due to mechanical defects and general upkeep also doesn't go unnoticed. Overall, while the hotel offers parking, the current facilities seem insufficient to meet guest expectations conveniently.
Family
Hotel Casa del Sol is deemed a family-friendly destination, providing a safe and welcoming atmosphere for those traveling with children. Guests frequently highlight the spacious rooms that accommodate families, including options suitable for elderly guests with wheelchairs. The pool is a particular favorite among kids, adding to the overall good family ambiance. The hotel's environment is considered safe, allowing families to walk comfortably within the premises and surrounding areas. Despite being on the pricier side, many families report a decent stay and note the pleasant ambiance catered to family needs.
Outdoor Pool
The outdoor pool at Hotel Casa del Sol is often highlighted as a key feature with many guests finding it beautiful and appealing. The pool area is described as pleasant and very clean, which adds to its attractiveness. The size of the pool is also noted positively with some guests appreciating that it has warm water, particularly during their stay. However, a few comments mention that the pool water can be cold in winters and that there may have been some maintenance work done previously. Despite its outdoor setting and exposure to high traffic, the pool remains inviting and a positive aspect of the hotel experience.
Yes, Hotel Casa del Sol has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hotel Casa del Sol.
No, Hotel Casa del Sol doesn't allow dogs.
Yes, parking facilities are available at Hotel Casa del Sol.