Campanile Nature - Epône
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Summary of reviewsCampanile Nature - Epône garners predominantly positive reviews, especially for its strategic location, making it a convenient choice for travelers requiring quick access to major roadways like the A13 motorway, Thoiry Zoo and the nearby train station. The peaceful and secure environment, along with amenities like secure parking and a professional staff, further enhances its appeal.
The breakfast experience, though appreciated by some for its good coffee and variety, presents areas for improvement. Some guests laud the hearty offerings and attentive service, yet others criticize the lack of fresh options, poor-quality bread and insufficient restocking.
Dinner at Campanile Nature - Epône evokes mixed feelings. While some guests commend the quality of the evening meal and the convenience of on-site dining, others find the menu limited and unauthentic with specific complaints about basic food options and inconsistent service.
Room experiences range from positive feedback on cleanliness, comfortable bedding and soundproofing, to dissatisfaction with dated decor, maintenance issues and inconsistent hygiene standards. The staff's friendliness and helpfulness receive consistent praise, significantly enhancing the overall guest experience.
Cleanliness across the hotel is inconsistent. While many appreciate the well-maintained establishment and general cleanliness, others report serious issues such as mold, dirty towels and even pests, indicating a pressing need for better housekeeping practices.
For families, the environment receives mixed reviews. High praise is given to the attentive staff and a few family-friendly activities, but concerns about noise, tobacco smells and maintenance issues somewhat detract from the overall family experience.
Bedding quality receives varied feedback – some guests appreciate the comfortable and calm environment for a peaceful rest, whereas others mention hard beds, outdated bedding and inadequate pillows, suggesting a need for updates.
Finally, the hotel's three-star rating is questioned by several guests who feel that the aging facilities and various quality issues do not meet expectations of the rating, calling for renovations and better maintenance to align with the standard.
Overall, while Campanile Nature - Epône has numerous strengths, particularly in its location and staff, there are clear areas requiring improvement to meet guest expectations fully.
Categories
The breakfast experience, though appreciated by some for its good coffee and variety, presents areas for improvement. Some guests laud the hearty offerings and attentive service, yet others criticize the lack of fresh options, poor-quality bread and insufficient restocking.
Dinner at Campanile Nature - Epône evokes mixed feelings. While some guests commend the quality of the evening meal and the convenience of on-site dining, others find the menu limited and unauthentic with specific complaints about basic food options and inconsistent service.
Room experiences range from positive feedback on cleanliness, comfortable bedding and soundproofing, to dissatisfaction with dated decor, maintenance issues and inconsistent hygiene standards. The staff's friendliness and helpfulness receive consistent praise, significantly enhancing the overall guest experience.
Cleanliness across the hotel is inconsistent. While many appreciate the well-maintained establishment and general cleanliness, others report serious issues such as mold, dirty towels and even pests, indicating a pressing need for better housekeeping practices.
For families, the environment receives mixed reviews. High praise is given to the attentive staff and a few family-friendly activities, but concerns about noise, tobacco smells and maintenance issues somewhat detract from the overall family experience.
Bedding quality receives varied feedback – some guests appreciate the comfortable and calm environment for a peaceful rest, whereas others mention hard beds, outdated bedding and inadequate pillows, suggesting a need for updates.
Finally, the hotel's three-star rating is questioned by several guests who feel that the aging facilities and various quality issues do not meet expectations of the rating, calling for renovations and better maintenance to align with the standard.
Overall, while Campanile Nature - Epône has numerous strengths, particularly in its location and staff, there are clear areas requiring improvement to meet guest expectations fully.
Family Friendly Hotel
This hotel offers a variety of family-friendly services and activities.
Cheap Hotel
This hotel provides standard amenities at a budget-friendly price. It is suitable for travelers seeking a comfortable and affordable stay near Mantes-la-Jolie.
3-Star Hotel
Campanile Epône offers a balance of comfort and value, making it a practical choice for budget-conscious travelers. Its location provides easy access to nearby attractions.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Campanile Nature - Epône enjoys favorable reviews primarily for its commendable location. Guests frequently highlight its convenient positioning in relation to their activities and the easy access it provides to major roadways, including the A13 motorway. The hotel's proximity to popular sites such as the Thoiry Zoo and the nearby train station adds to its appeal for travelers. Many guests appreciate the quiet and secure environment, making it an ideal choice for those seeking a peaceful stay. Additionally, the presence of secure parking and a welcoming, professional staff contribute positively to the overall guest experience. While some mention room for improvement in services and maintenance, particularly on weekends, the location remains a prominent advantage for visitors looking to explore the area or requiring quick access to Paris and surrounding attractions.
Campanile Nature - Epône's breakfast offerings have garnered mixed feedback from guests. Positive comments highlight good coffee, a hearty breakfast and a decent variety of choices at the buffet. Some guests found their breakfasts complete and enjoyable with warm welcomes and attentive staff enhancing their experience.
However, several guests noted significant issues with quality and value for money. Reports of hard, day-old bread, dry and hardened salami and cheese and a lack of fresh fruits and jams were common. Instances of empty breakfast buffets by early morning and insufficient restocking further detracted from the experience. Cleanliness of the dining area and dishes also raised concerns for some guests.
The limited variety and high cost of the breakfast, which many found disproportionate to its quality, were recurrent themes. Guests frequently mentioned the need for improvement in both product freshness and buffet management, underscoring an overall desire for a better breakfast experience at Campanile Nature - Epône.
The dinner experience at Campanile Nature - Epône receives mixed feedback from guests. Some visitors appreciated specifics, like the welcome and the evening meal being described as perfect and the possibility of having dinner on-site in a simple manner. The quality of meals was noted without additional details. However, several guests found the dining options lacking. The menu appeared limited and incomplete, creating disappointment regarding the advertised all-you-can-eat buffet that was instead a daily menu at the same price. Particular complaints focused on a basic charcuterie plate, a poorly served beer and a general lack of choice. The buffet, including dinner and breakfast, was deemed decent by a few, but others found the evening meal in buffet form to be very disappointing. Additionally, concerns were raised about the restaurant setup, including disorganized cutlery and unfriendly service.
Campanile Nature - Epône features a range of experiences when it comes to its rooms. On the positive side, guests often find the rooms to be clean and the bedding comfortable, which aligns with what one might expect from a hotel of this type. The rooms are generally functional and match their descriptions. The staff at the reception is noted for being welcoming and helpful, adding a pleasant touch to the stay. Guests appreciate amenities like soundproof rooms and air conditioning.
However, there are notable areas for improvement. Several reviewers mention the dilapidated state of the rooms with specific complaints about dated decor, lack of maintenance and issues like leaking showerheads and non-functional bathroom doors. The heating system is another common point of dissatisfaction, as rooms often remain cold even when the heating is on. Noise from the heat pump system at the back of the hotel and air conditioning units also disturb some guests.
The cleanliness of the rooms and bathrooms is somewhat inconsistent; while some guests find their rooms clean, others report significant lapses in maintenance and hygiene, including rooms that smell of cigarette smoke or stale tobacco. Additionally, the workspace in the rooms is reported to be very small and the carpet conditions have been criticized.
Ultimately, while there are aspects of Campanile Nature - Epône that meet guest expectations, such as bedding quality and staff reception, the overall guest experience is hampered by maintenance issues and inconsistent cleanliness.
Campanile Nature - Epône has received a mix of feedback regarding their beds from guests. Situated conveniently near the roads, the bedding is surprisingly calm, allowing for a peaceful rest. Many guests found the bedding and pillows to be comfortable and appreciated the quality, especially considering the budget-friendly price of the rooms. The bed and pillow comfort received positive nods from several reviewers, who described the beds as comfortable and the bedding as nice.
However, not all experiences have been positive. Some guests noted that the beds were hard with a few mentioning specific issues such as flat pillows, sagging mattresses and creaky, outdated bedding. Specific complaints included mattresses that were either too hard, soft or painful due to springs, indicating that some rooms might benefit from an update in this regard. The size of the beds also appeared to be an issue for some with mentions of fairly small beds and the bedding being inadequate.
Overall, while there is a general consensus that the bedding quality matches the room prices, there is room for improvement, particularly in updating and replacing older mattresses and pillows to enhance comfort for all guests.
Campanile Nature - Epône offers a mix of experiences when it comes to cleanliness. Many guests appreciate the general cleanliness of the rooms and the comfortable bedding, which make for a pleasant stay. The overall condition of the establishment is described as well-maintained, contributing positively to the guest experience. However, several reviews pointed out serious issues that need to be addressed. While some rooms and bathrooms were found to be clean, others reported mold, dirty towels, stained carpets and even presence of bugs like bedbugs and cockroaches. The common areas, including breakfast tables, received praise for their cleanliness, but concerns were raised about the need for better housekeeping practices and refreshing certain parts of the hotel like the bathrooms and carpets. Despite the cleanliness of some rooms, inconsistencies and areas needing improvement were frequently mentioned, making it clear that while some guests had a satisfactory experience, there is room for significant improvement.
The staff at Campanile Nature - Epône receive consistent praise for their friendliness, helpfulness and welcoming nature. Guests frequently highlight the warm reception they experience upon arrival with many noting the staff's attentiveness and accommodating attitude. Reviews emphasize that the staff is often very kind and pleasant, enhancing the overall stay with their courteous demeanor.
Numerous mentions of staff members being particularly lovely and attentive suggest a strong commitment to guest satisfaction. The welcoming approach extends to both the reception and housekeeping staff with several guests singling out individuals for their kindness and assistance.
Despite a language barrier issue with a non-French speaking staff member, the general sentiment remains highly positive. The staff's ability to listen and offer solutions stands out with one guest recounting how a second employee was proactive in resolving an issue.
Overall, Campanile Nature - Epône's hospitality is marked by a team that goes out of their way to make guests feel at home, leading to repeated commendations for the excellent service and friendly atmosphere.
Campanile Nature - Epône provides a mixed experience for families with children. The staff and manager receive high praise for their attentiveness and kindness, showing great care for guests and their pets. However, the hotel has several areas that might not be ideal for families, such as its location in an industrial area with morning noise and some rooms being affected by tobacco smells, which is particularly concerning for families with children.
The hotel seems to host events like birthday parties, which indicates that there is some focus on activities for younger guests. However, other issues such as non-connecting rooms for families traveling together and maintenance issues with electrical equipment suggest room for improvement in terms of convenience and safety.
While the family-friendly environment might bring kids together for activities, city kids might not find it entirely suitable. The overall service quality is good but is marred by issues that somewhat detract from the family experience.
Campanile Nature - Epône has received a mixture of reviews regarding its three-star rating, facilities and services. While some guests have described the experience as exceptional and found their short stay adequate, there are significant concerns about the quality and maintenance of the hotel. The bedding, identified as average to very hard, has fallen short of expectations for a three-star rating. Additionally, several guests felt the overall accommodations did not merit three stars, suggesting they would rate it only one star.
Critiques point to an aging establishment that no longer aligns with the Campanile standard with issues such as a dirty environment, very old facilities and rooms in poor condition. Specifically mentioned were problems like the condition of the carpet and the presence of two small beds instead of a large one. The welcome received was noted as cold and uninviting and the hotel was described as very expensive considering the quality provided. Overall, for those seeking a stay that matches a true three-star standard, this location might need reconsideration or renovated facilities to align with expectations.
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Location
Breakfast
However, several guests noted significant issues with quality and value for money. Reports of hard, day-old bread, dry and hardened salami and cheese and a lack of fresh fruits and jams were common. Instances of empty breakfast buffets by early morning and insufficient restocking further detracted from the experience. Cleanliness of the dining area and dishes also raised concerns for some guests.
The limited variety and high cost of the breakfast, which many found disproportionate to its quality, were recurrent themes. Guests frequently mentioned the need for improvement in both product freshness and buffet management, underscoring an overall desire for a better breakfast experience at Campanile Nature - Epône.
Dinner
Rooms
However, there are notable areas for improvement. Several reviewers mention the dilapidated state of the rooms with specific complaints about dated decor, lack of maintenance and issues like leaking showerheads and non-functional bathroom doors. The heating system is another common point of dissatisfaction, as rooms often remain cold even when the heating is on. Noise from the heat pump system at the back of the hotel and air conditioning units also disturb some guests.
The cleanliness of the rooms and bathrooms is somewhat inconsistent; while some guests find their rooms clean, others report significant lapses in maintenance and hygiene, including rooms that smell of cigarette smoke or stale tobacco. Additionally, the workspace in the rooms is reported to be very small and the carpet conditions have been criticized.
Ultimately, while there are aspects of Campanile Nature - Epône that meet guest expectations, such as bedding quality and staff reception, the overall guest experience is hampered by maintenance issues and inconsistent cleanliness.
Beds
However, not all experiences have been positive. Some guests noted that the beds were hard with a few mentioning specific issues such as flat pillows, sagging mattresses and creaky, outdated bedding. Specific complaints included mattresses that were either too hard, soft or painful due to springs, indicating that some rooms might benefit from an update in this regard. The size of the beds also appeared to be an issue for some with mentions of fairly small beds and the bedding being inadequate.
Overall, while there is a general consensus that the bedding quality matches the room prices, there is room for improvement, particularly in updating and replacing older mattresses and pillows to enhance comfort for all guests.
Cleanliness
Staff
Numerous mentions of staff members being particularly lovely and attentive suggest a strong commitment to guest satisfaction. The welcoming approach extends to both the reception and housekeeping staff with several guests singling out individuals for their kindness and assistance.
Despite a language barrier issue with a non-French speaking staff member, the general sentiment remains highly positive. The staff's ability to listen and offer solutions stands out with one guest recounting how a second employee was proactive in resolving an issue.
Overall, Campanile Nature - Epône's hospitality is marked by a team that goes out of their way to make guests feel at home, leading to repeated commendations for the excellent service and friendly atmosphere.
Family
The hotel seems to host events like birthday parties, which indicates that there is some focus on activities for younger guests. However, other issues such as non-connecting rooms for families traveling together and maintenance issues with electrical equipment suggest room for improvement in terms of convenience and safety.
While the family-friendly environment might bring kids together for activities, city kids might not find it entirely suitable. The overall service quality is good but is marred by issues that somewhat detract from the family experience.
3 Star
Critiques point to an aging establishment that no longer aligns with the Campanile standard with issues such as a dirty environment, very old facilities and rooms in poor condition. Specifically mentioned were problems like the condition of the carpet and the presence of two small beds instead of a large one. The welcome received was noted as cold and uninviting and the hotel was described as very expensive considering the quality provided. Overall, for those seeking a stay that matches a true three-star standard, this location might need reconsideration or renovated facilities to align with expectations.
No, Campanile Nature - Epône doesn't have any pool.
No, a spa isn't available at Campanile Nature - Epône.
Yes, Campanile Nature - Epône welcomes dogs.
No, parking facilities aren't available at Campanile Nature - Epône.
No, Campanile Nature - Epône doesn't have a gym.
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