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Summary of reviewsHotel Restaurant Les Jardins D'Epône is well-regarded for its strategic location. It is conveniently close to major highways, making it an ideal choice for business travelers and those attending nearby events. The proximity to Vexin park and local shops is also a plus, along with the benefit of tranquility and ample parking. The surrounding beauty adds charm, albeit the industrial zone setting and the need for air conditioning for some guests.
The breakfast experience at the hotel receives mixed reviews. Many guests appreciate the variety and quality, especially the homemade pancakes, but some criticize it for being expensive and sometimes not ready on time. Despite these occasional shortcomings, the breakfast options are generally well-received.
Evening meals at the on-site restaurant are highly praised for their quality and value. Guests commend the excellent and satisfying dinner options and the hotel's effort to provide prepared meals even when the restaurant is closed contributes to positive feedback on the attentive service.
The rooms are a mixed bag with larger family rooms being a highlight for their spaciousness and comfort. However, issues such as narrow dimensions, poor soundproofing, inconsistent cleanliness and outdated decor detract from the overall experience. Not all rooms are well-maintained with some showing signs of wear and having cleanliness issues like mold and stains.
Cleanliness throughout the hotel garners mixed feedback. While some guests describe their rooms as clean and comfortable, others comment on significant issues, particularly in bathrooms and common areas. Inconsistent cleaning routines and outdated fixtures contribute to the overall disparity in cleanliness standards.
The staff consistently earn positive remarks for their kindness, helpfulness and accommodating nature. The team is noted for their friendly and welcoming demeanor, although language barriers occasionally pose challenges. Overall, staff interactions significantly enhance the guest experience.
Finally, beds at the hotel receive generally favorable reviews for their comfort and quality bedding, although opinions vary on mattress firmness and pillow suitability. Despite a few concerns, most guests find the bedding conducive to a good night's sleep.
Overall, while the hotel offers good value, strategic location and friendly service, improvements in room maintenance and cleanliness are necessary to elevate the guest experience. Show more
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Categories
Family Friendly Hotel
This hotel offers a variety of family-friendly services and activities.
Hotel with Parking
This hotel in Epône, near Mantes-la-Jolie, is expected to offer parking amenities for its guests.
Dog Friendly Hotel
Accessible Hotel
Room Types
Double RoomThis room offers an en suite bathroom with a walk-in shower.
Family RoomThe unit has 3 beds.
Standard Twin RoomThe unit has 2 beds.
Guest Reviews
6.4
Rated
Location
Hotel Restaurant Les Jardins D'Epône is frequently praised for its strategic positioning. Guests find its proximity to major highways exceptionally convenient, especially for those on business trips or en route to specific events nearby. The hotel's setting facilitates easy access to the Vexin park and local shops, making it a practical choice for various activities. Despite being situated in an industrial zone, which some guests did not favor, the location remains well-appreciated for its tranquility and the ease of parking. The balance of good value for money and accessibility makes it an attractive option for business travelers looking for a calm and practical stay. The charming surroundings add a touch of beauty, though the need for air conditioning was noted by some guests.
Breakfast
Hotel Restaurant Les Jardins D'Epône offers a breakfast experience that elicits mixed reviews. Many guests appreciate the breakfast, describing it as good, decent and even very good in some instances. Remarks highlight the variety and completeness of the offerings with special mention of homemade pancakes available at the breakfast buffet contributing favorably to the experience.
However, there are notable critiques regarding the cost and quality. Some guests feel the breakfast is expensive, especially considering the industrial nature of many products such as pastries. Additionally, the early closing time of 9 a.m. and instances where breakfast was not ready on time or at all have been points of contention for some visitors. Overall, while breakfast at the hotel earns praise for its range and specific homemade options, there are underlying concerns about value and punctuality that could enhance the overall dining experience.
Dinner
Hotel Restaurant Les Jardins D'Epône receives commendable feedback for its dining options. Evening meals at the hotel are described as excellent and satisfying, especially considering the price. Guests highlight the high quality of the dishes served with many noting both breakfast and dinner as very good. The on-site restaurant is praised for its great value and well-cooked food. Even when the restaurant was closed due to a holiday, the hotel ensured guests were still provided with a prepared meal, showcasing attentive service. Despite occasional closures, the overall dining experience is positively received.
Rooms
Hotel Restaurant Les Jardins D'Epône offers a mixed experience when it comes to their rooms. Guests appreciated the larger and spacious family rooms, which suited families well and found the beds to be generally comfortable and the television functional. Cleanliness was noted in a few instances with some rooms described as clean and perfectly functional.
However, several aspects need improvement. Complaints about the room size were frequent with some describing the rooms as too narrow and difficult to store luggage. Soundproofing appears to be a significant issue as guests noted being able to hear everything from neighboring rooms. Cleanliness consistency is another concern with reports of rooms not being cleaned properly, mold in the showers and stained pillows.
Additionally, some rooms are in poor condition, suffering from outdated decor, broken ceiling panels and remnants of tobacco smell. There were also mentions of rooms not being ready upon arrival and the lack of hot water.
While the hotel offers adequate space and functionality for a short stay, extensive renovations and improvements in cleanliness and maintenance are needed to enhance the overall guest experience.
Beds
The beds at Hotel Restaurant Les Jardins D'Epône receive mixed feedback from guests. Many describe the beds as very comfortable with remarks noting superbly comfortable and very soft beds. The bedding is often highlighted for its quality and perfect condition, contributing to an overall positive sleeping experience. However, not all guests share this sentiment with some finding the mattresses too firm or the pillows unsuitable for a hotel. Additionally, the bed size of 140cm is also a point of contention for those accustomed to larger beds. Despite these few criticisms, the general consensus leans toward a favorable view of the hotel's bedding quality.
Cleanliness
Hotel Restaurant Les Jardins D'Epône receives mixed reviews regarding its cleanliness. While some guests noted the establishment and rooms were clean and well-maintained, others pointed out significant issues. Positive remarks highlight that guests can find comfort and essential amenities, recommending the stay for its welcoming atmosphere and adequate hygiene. However, concerns were raised about the overall cleanliness, particularly in the bathrooms where maintenance was questioned with stains on floors, grouted tiles and bed linens. Reports of poorly executed cleaning routines, such as dirty dishes and dust accumulation, were also common. Furthermore, the condition of some rooms was described as outdated with broken equipment and visible signs of wear and tear. Despite these criticisms, the hotel does offer some rooms that are well-heated and equipped with new fixtures. Overall, the feedback suggests a significant disparity in the cleanliness standards across different rooms and areas within the hotel.
Staff
The general consensus about the staff at 'Hotel Restaurant Les Jardins D'Epône' is overwhelmingly positive. Guests frequently mention the kindness, helpfulness and accommodating nature of the staff. The team is described as friendly, welcoming and always ready with a smile. Many guests appreciated the excellent service provided, noting the staff's availability and respectful demeanor. The receptionists were particularly highlighted for being extremely friendly and helpful. However, a notable concern is the staff’s struggle to communicate in French, which some guests found challenging. Despite this language barrier, the staff made concerted efforts to assist guests, especially with ordering food for those whose French was limited. Instances were mentioned where the reception staff were not always on time or well-organized, but these seem to be overshadowed by the overall positive interactions with the team.
No, Hotel Restaurant Les Jardins D'Epône doesn't have any pool.
No, a spa isn't available at Hotel Restaurant Les Jardins D'Epône.
Yes, Hotel Restaurant Les Jardins D'Epône welcomes dogs.
Yes, parking facilities are available at Hotel Restaurant Les Jardins D'Epône.
No, Hotel Restaurant Les Jardins D'Epône doesn't have a gym.