Erbil Rotana

Erbil, Gulan Street, Erbil, Kurdistan36.187272,43.974267(Show on Map)

9.0

Excellent

+4 Photos

+ 2 Photos2

Checkin - Checkout datesTue, 13 Oct - Wed, 14 Oct13 Oct - 14 Oct

Info

Summary of reviews

Summarized by AI

Erbil Rotana is a highly recommended hotel for those looking for a great location in the heart of Erbil. The hotel's proximity to the airport is also a plus for those needing to catch an early flight. Guests have raved about the variety and quality of the breakfast served here with many mentioning the excellent buffet and how much they enjoyed the food. The rooms are modern, clean and comfortable with upgraded Club rooms having nice views and being very relaxing. The staff is friendly and excellent in providing room service. The hotel prides itself on cleanliness and well-managed facilities with guests appreciating the nice staff who go above and beyond to make their stay enjoyable. The staff at Erbil Rotana really make a difference with many guests calling them the best staff they've ever seen. The pool is a standout feature of the hotel with guests raving about how relaxing and enjoyable it was and praising the friendly staff who were always on hand to provide assistance. Overall, Erbil Rotana offers excellent customer service and warm-hearted hospitality, making it a great choice for travelers.

Categories

Luxury

AI-generatedThis 5-star hotel offers luxurious rooms and suites with views of Sami Abdul Rahman Park. It features multiple international restaurants, a spa, fitness center, and an outdoor swimming pool, providing a truly opulent experience.

Sustainability Journey

AI-generatedErbil Rotana is highlighted as a beacon of sustainability with a strong emphasis on eco-friendly practices. The hotel has received awards for its sustainable initiatives and operates under the Rotana Earth global corporate sustainability platform, which addresses environmental, economic, and social sustainability.

Honeymoon

AI-generatedCombines convenience with opulence, offering tastefully designed rooms and suites with views of the city or the pool. With multiple international restaurants and 24-hour room service, it provides a luxurious and comfortable stay for honeymooners.

Spa

AI-generatedHome to "Zen the Spa," described as the first of its kind in Iraq. The spa offers various treatments, five massage rooms, a sauna, and a steam room for guest relaxation and rejuvenation.

Family

AI-generatedErbil Rotana provides a dedicated 'Family Escape' package with benefits like discounted rooms and food, free stays and meals for young children, in-room treats, and complimentary baby cots. It also features an outdoor pool and outdoor play equipment.

Romantic

AI-generatedErbil Rotana offers modern rooms and suites with views of Sami Abdul Rahman Park or the pool. It includes multiple restaurants, a wellness club, and venues for events. Couples highly rate it, with its spa services and facilities.

Pool

AI-generatedErbil Rotana offers a relaxing and enjoyable pool experience with friendly staff. It features an outdoor swimming pool surrounded by natural greenery. The hotel also has a fully equipped gymnasium, separate male and female sauna and steam room.

Outdoor Pool

Business

AI-generatedErbil Rotana provides amenities such as a business desk with chair and high-speed Wi-Fi. The Club Rotana Lounge offers personalized check-in and check-out, in-room welcome amenities, and a dedicated business center with secretarial services. A private meeting room with audio-visual equipment is available for a seamless business experience.

Accessible

AI-generatedThis hotel offers comprehensive accessibility features, including accessible routes from the entrance to guest rooms, evacuation wheelchairs, accessible business center, restaurants, and meeting rooms. Accessible room features include wheelchair accessible doors, lowered key tags and peepholes, lowered access for amenities and mini bar items, flashing light for alarms, special door indicators, audible emergency alarms, roll-in showers with foldable chairs, grab bars for toilets, lowered wash basins, and emergency pull cords in toilets. Staff are also trained in accessible service and some are proficient in sign language.

5 Star

AI-generatedThis five-star hotel offers views of Sami Abdul Rahman Park. It combines convenience with opulence, offering tastefully designed rooms and suites with plush carpets and views of the cityscape or pool. It features four international restaurants and 24-hour room service.

Outdoor Pool

AI-generatedThe hotel boasts a refreshing outdoor pool area surrounded by natural greenery, offering pleasant views of Sami Abdul Rahman Park. It is a seasonal pool with dedicated operating hours and includes a poolside bar.

EV charging stations

Free Wi-Fi

Parking

EV charging stations

Gym

Check-in - Check-out

Check In:

14:00 - 00:00

Check Out:

00:00 - 12:00

Facilities

Parking

Restaurant

Room service

Meeting/banquet facilities

Bar

24-hour front desk

Sauna

Fitness centre

Garden

Terrace

Non-smoking rooms

Airport shuttle

Business centre

Laundry

Dry cleaning

Facilities for disabled guests

Breakfast in the room

Ironing service

Internet services

Lift

Express check-in/check-out

Safety deposit box

Valet parking

Currency exchange

Spa & wellness centre

Massage

Soundproof rooms

Packed lunches

Fax/photocopying

Luggage storage

WiFi

Outdoor pool

Free WiFi

Air conditioning

Designated smoking area

ATM/cash machine on site

Snack bar

Outdoor pool (seasonal)

Concierge service

Nightclub/DJ

Private check-in/check-out

Shuttle service (additional charge)

Special diet menus (on request)

Trouser press

Airport shuttle (additional charge)

Shared lounge/TV area

Daily housekeeping

Parking on site

Private parking

WiFi available in all areas

Kids' outdoor play equipment

Kids' meals

Kid-friendly buffet

Electric vehicle charging station

Accessible parking

Wheelchair accessible

Heated pool

Pool bar

Shallow end

Fruits

Airport pick up

Airport drop off

Sun loungers or beach chairs

Sun umbrellas

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Back massage

Neck massage

Foot massage

Head massage

Hand massage

Full body massage

Fitness

Personal trainer

Fitness/spa locker rooms

Shuttle service

Themed dinner nights

Happy hour

Live music/performance

24-hour security

Key card access

Security alarm

Smoke alarms

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Cashless payment available

Mobile app for room service

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Guest room - Twin bedsThis elegant and spacious room features a park view. It has 2 twin beds and a walk-in rain shower with a separate bathtub. It also includes a minibar and a complimentary water bottle.

Guest Room with Lounge Access - King BedThis elegant and spacious room features views over the Sami Abdul Rahman Park and extended to Erbil's citadel. It has a king size bed, a complimentary water bottle and a walk-in rain shower with a separate bath tub. The Club Rotana King Room offers access to the Club Rotana Lounge, including: - Complimentary breakfast buffet; - Complimentary evening cocktail; - Free internet access; - Private meeting room; - Express check-in and check-out services.

One Bedroom Suite with Lounge AccessThis luxurious and large suite features separate living room with a TV and views of the Sami Abdul Rahman Park and Erbil's citadel. It also has a large bathroom with a walk-in rain shower and a separate bathtub. A complimentary water bottle is also provided. The Club Rotana Suite offers access to the Club Rotana Lounge, including: - Complimentary breakfast buffet; - Complimentary evening cocktail; - Free internet access; - Private meeting room; - Express check-in and check-out services.

Spacious Room – King BedThis room overlooks Sami AbdulRahman park, the largest park in Iraq.It features a flat-screen TV, a minibar and a safety deposit box. The bathroom includes a walk-in rain shower with a separate bath tub. A complimentary water bottle is also provided.

Spacious Room with Lounge Access – King BedOffering access to Club Rotana Lounge, this room offers a flat-screen TV, a minibar and a tea/coffee maker. It includes a walk-in rain shower with a separate bath tub. It overlooks Sami AbdulRahman park, the largest park in Iraq. A complimentary water bottle is also provided. The Club Rotana Room has access to the Club Rotana Lounge which includes: - Complimentary breakfast buffet - Complimentary evening cocktail - Free internet access - Private meeting room - Express check-in and check-out services

Presidential SuiteThis luxurious and large suite features separate living room with a dining area, a flat-screen TV. It overlooks the Sami Abdul Rahman Park and Erbil's citadel. It also has a large bathroom with a walk-in rain shower and a spa bath. A complimentary water bottle is also provided. The Presidential Suite offers access to the Club Rotana Lounge, including: - Complimentary breakfast buffet; - Complimentary evening cocktail; - Free internet access; - Private meeting room; - Express check-in and check-out services.

Guest room - King bedThis air-conditioned room features a flat-screen TV, a minibar and a complimentary water bottle. It includes a walk-in rain shower with a separate bath tub. This room can be overlooking the pool or the park view.

Guest Room with Lounge Access - Twin bedsFeaturing access to the Club Rotana Lounge, this room overlooks Sami AbdulRahman park, the largest park in Iraq. It includes a flat-screen TV, a minibar and an electric kettle. The bathroom includes a walk-in rain shower with a separate bath tub. A complimentary water bottle is also provided. The Club Rotana Twin Room has access to the Club Rotana Lounge, including: - Complimentary breakfast buffet - Complimentary evening cocktail - Free internet access - Private meeting room - Express check-in and check-out services

Spacious Room with Lounge Access – Twin BedOffering access to Club Rotana Lounge, this room offers a flat-screen TV, a minibar, a tea/coffee maker and a complimentary water bottle. It includes a walk-in rain shower with a separate bath tub. It overlooks Sami AbdulRahman park, the largest park in Iraq. The Club Rotana Premium Twin Room has access to the Club Rotana Lounge, including: - Complimentary breakfast buffet - Complimentary evening cocktail - Free internet access - Private meeting room - Express check-in and check-out services

Guest Reviews

9.0

Excellent

Review Summaries

Summarized by AI

Location

Looking for the perfect location for your stay in Erbil? Look no further than the Erbil Rotana. With guests repeatedly praising its location, you can trust that you're getting the best spot in the city. The hotel's proximity to the airport is also a plus for those needing to catch an early flight. And don't worry about cleanliness - guests have raved about how clean and convenient the location is. Book your stay at the Erbil Rotana for an excellent location in the heart of the city.

Breakfast

If you're a breakfast lover, you'll be pleased with the morning spread at Erbil Rotana. Guests are raving about the variety and quality of the breakfast served here. Many reviewers mention the excellent buffet and how much they enjoyed the food. The staff and service are also receiving praise with guests noting that they were impressed with the level of care and attention given during breakfast. Whether you're looking for something specific or just want to try a little bit of everything, there seems to be something for everyone at this hotel's breakfast. While there were a few negative comments about breakfast, they were vastly outweighed by the positive reviews.

Rooms

Erbil Rotana is a beautiful hotel with excellent accommodations in a nice location. The rooms are modern, clean and comfortable. The upgraded Club rooms have nice views and are very relaxing. The staff is friendly and excellent in providing room service. The bathrooms are nice and well-maintained. However, some guests reported worn rooms and hard beds and one guest experienced noisy neighbors. Nonetheless, overall, the hotel rooms are worth the money and provide a great experience.

Cleanliness

Erbil Rotana is a hotel that prides itself on cleanliness and well-managed facilities. The public areas and rooms are described as clean and comfortable with modern décor and organized spaces. Guests appreciate the nice staff who go above and beyond to make their stay enjoyable. Although there were some minor maintenance issues with the shower gel can and shower needing maintenance, overall guests felt safe and clean in this hotel. The positive reviews from various languages all echo a common theme of the high quality and cleanliness of the hotel.

Staff

The staff at Erbil Rotana really make a difference! They are incredibly warm, welcoming, friendly and attentive. Many guests have even called them the best staff they've ever seen. Guests especially appreciated the helpfulness of employees like Youssef, Ghazel, Hemin, Albawi, Joseph, Mrs. alveera, Mr. Ahmed and Waseem. The reception staff were also noted for their friendliness and good support. Even waiters and the customer relations manager Marah were called out for their attentiveness and caring attitude. While there were some comments about slow reception staff with poor English, the majority of reviews raved about the amazing and excellent service. Rayanne, Michael, Naveed and Asllan were among the staff who were mentioned positively. Guests appreciated the lovely and kind staff who made them feel at home. A special thanks went out to reception manager Marah and the front desk team Anas, Mustafa and Marsh. Overall, the staff at Erbil Rotana were a highlight of the trip, offering excellent customer service and warm-hearted hospitality.

Pool

One of the standout features of the Erbil Rotana is its pool. Guests raved about how relaxing and enjoyable it was and praised the friendly staff who were always on hand to provide assistance. The outdoor swimming pool was described as nice and fun, albeit somewhat shallow and guests were able to relax while enjoying the pleasant surroundings. However, some reviewers mentioned that the pool was not heated, making it inaccessible during the winter months. While some non-guests came to use the pool, this did not detract from the overall positive experience. Despite one negative comment about pool management, most guests found the staff to be fantastic and professional. Finally, guests did note that it would be helpful for the hotel to provide shaded parking areas for vehicles. Overall, the pool at Erbil Rotana is a great feature that guests thoroughly enjoyed.

FAQ

Yes, Erbil Rotana has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Erbil Rotana.

No, Erbil Rotana doesn't allow dogs.

Yes, parking facilities are available at Erbil Rotana.

Yes, Erbil Rotana has a gym.

Location

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