Dorint Hotel am Dom Erfurt
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Summary of reviewsThe reviews for Dorint Hotel am Dom Erfurt overall highlight its prime location, outstanding breakfast, spacious rooms and friendly staff, making it a favored choice for many travelers. Situated centrally, the hotel offers excellent access to key attractions such as the Erfurt Cathedral, the old town and public transportation, while maintaining a tranquil atmosphere. Its central positioning makes it an ideal starting point for exploring the city's history and culture.
Breakfast at the hotel is consistently lauded for its extensive and high-quality offerings with a wide variety catering to diverse tastes. Guests describe the breakfast as delicious and well-prepared, although some note that the price is perceived as steep by a few. Despite this, the warm and attentive service during breakfast leaves a positive impression.
Dining experiences at the hotel, particularly at the bar and restaurant, receive mixed feedback. The bar is often appreciated for its pleasant environment and quality cocktails, though its pricing and occasional closures are points of contention. The restaurant garners praise for its tasty dishes and friendly service, but there are issues with limited menu options, high prices and inconsistent food quality, particularly on Sundays and Mondays when the restaurant is closed.
The rooms stand out for their spaciousness, cleanliness and comfort. While some furnishings are noted to be outdated, the overall modern amenities and clean environment are highly valued. However, air ventilation and noise can be a concern for rooms facing the courtyard or street. Cleanliness across the hotel is generally commendable, though occasional issues with carpets and fixtures are mentioned.
Staff at Dorint Hotel am Dom Erfurt are frequently praised for their friendliness and professional service, notably at the reception and in the bar. Their courteous and helpful demeanor significantly enhances the guests' experience, though there are sporadic comments about inconsistent service.
Views on the free Wi-Fi vary; while some guests report stable and sufficient connectivity, others encounter frequent outages and poor reception. Clearer information and more reliable service would improve the Wi-Fi experience.
The gym and wellness facilities offer modern equipment and amenities, though the extra daily fee for gym access is a downside for some. Occasional closures and the gym's size are also points of criticism.
Parking is conveniently located beneath the hotel, though the high cost is a common criticism. Despite this, the availability and ease of access are generally appreciated.
The hotel's proximity to nightlife venues can be a double-edged sword, providing evening entertainment options but also potential noise disturbances.
In conclusion, Dorint Hotel am Dom Erfurt is praised for its excellent location, hospitable staff and quality breakfast. Minor improvements in dining, Wi-Fi, gym accessibility and room upkeep could enhance the overall guest experience further.
Categories
Breakfast at the hotel is consistently lauded for its extensive and high-quality offerings with a wide variety catering to diverse tastes. Guests describe the breakfast as delicious and well-prepared, although some note that the price is perceived as steep by a few. Despite this, the warm and attentive service during breakfast leaves a positive impression.
Dining experiences at the hotel, particularly at the bar and restaurant, receive mixed feedback. The bar is often appreciated for its pleasant environment and quality cocktails, though its pricing and occasional closures are points of contention. The restaurant garners praise for its tasty dishes and friendly service, but there are issues with limited menu options, high prices and inconsistent food quality, particularly on Sundays and Mondays when the restaurant is closed.
The rooms stand out for their spaciousness, cleanliness and comfort. While some furnishings are noted to be outdated, the overall modern amenities and clean environment are highly valued. However, air ventilation and noise can be a concern for rooms facing the courtyard or street. Cleanliness across the hotel is generally commendable, though occasional issues with carpets and fixtures are mentioned.
Staff at Dorint Hotel am Dom Erfurt are frequently praised for their friendliness and professional service, notably at the reception and in the bar. Their courteous and helpful demeanor significantly enhances the guests' experience, though there are sporadic comments about inconsistent service.
Views on the free Wi-Fi vary; while some guests report stable and sufficient connectivity, others encounter frequent outages and poor reception. Clearer information and more reliable service would improve the Wi-Fi experience.
The gym and wellness facilities offer modern equipment and amenities, though the extra daily fee for gym access is a downside for some. Occasional closures and the gym's size are also points of criticism.
Parking is conveniently located beneath the hotel, though the high cost is a common criticism. Despite this, the availability and ease of access are generally appreciated.
The hotel's proximity to nightlife venues can be a double-edged sword, providing evening entertainment options but also potential noise disturbances.
In conclusion, Dorint Hotel am Dom Erfurt is praised for its excellent location, hospitable staff and quality breakfast. Minor improvements in dining, Wi-Fi, gym accessibility and room upkeep could enhance the overall guest experience further.
Hotel Taking Steps Towards Sustainability
This hotel has been noted for its eco-conscious practices and holds an eco-certification. This demonstrates a verified effort towards implementing environmentally friendly operations and services.
Family Friendly Hotel
Offers amenities designed for children, including on-site mini-golf, cribs, and games. Provides a relaxing family getaway in the heart of Erfurt.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee of €15 per pet, per night. It also offers a restaurant and bar.
Hotel near Nightlife Spots
Situated near Theaterplatz, this hotel is close to the Engelsburg, a cultural center known for its live music, club nights, and karaoke. Its central location ensures easy access to other nightlife options in the Altstadt.
Business Hotel
Situated in Erfurt's city center, this hotel boasts well-equipped meeting rooms and comprehensive business services. Its proximity to key attractions and shopping areas also allows for convenient leisure activities after business engagements.
Hotel with Parking
This hotel is listed as having parking facilities available.
Accessible Hotel
This hotel features 5 wheelchair-accessible double rooms. It also offers a roll-in shower and an elevator/lift.
4-Star Hotel
This hotel is located in the heart of Erfurt, offering a relaxing family getaway. It is an eco-certified hotel.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Guest Reviews
Dorint Hotel am Dom Erfurt is highly praised for its exceptional location, making it an ideal choice for exploring the vibrant city of Erfurt. Centrally situated, the hotel offers close proximity to key attractions such as the Erfurt Cathedral, the theater, the citadel and distinctive sites like the Buga and Christmas market. Visitors have found it conveniently nestled behind the cathedral and near Domplatz with the old town just a short walk away. Excellent access to public transportation, including nearby tram stops, ensures that reaching other parts of the city is hassle-free. Guests frequently mentioned that Erfurt's historic and cultural landmarks, shopping areas and dining options are easily accessible on foot. Despite its central location, the hotel maintains a quiet and peaceful ambiance, providing a perfect retreat after a day of sightseeing. The combination of prime location, friendly staff and modern amenities make Dorint Hotel am Dom Erfurt a top choice for travelers looking to immerse themselves in the charm of Erfurt.
The breakfast at Dorint Hotel am Dom Erfurt consistently receives high praise from guests for its quality and variety. Many reviews highlight the breakfast as very good, extensive and rich with a wide selection that caters to diverse tastes. Guests frequently mention that the breakfast is delicious with some describing it as exceptional, excellent and even superb. The breakfast buffet is noted for being well-prepared, fresh and offering high-quality dishes. Lovingly prepared and varied options ensure that there is something for everyone, leaving nothing to be desired.
However, some guests feel that the breakfast is overpriced with several reviews suggesting that the cost does not match the value provided. Criticisms include the limited selection of certain items like sausages and cheeses and at times, the quality of some food items, such as dry rolls or canned fruit salad, not meeting expectations. Additionally, the breakfast room can get crowded and noisy, particularly on weekends, which detracts from the overall experience for some guests.
Despite these negatives, the friendly and attentive service from the staff is often noted as a positive aspect, enhancing the breakfast experience. Overall, while the high cost is a concern for some, the general consensus points to the breakfast at Dorint Hotel am Dom Erfurt being a highlight with a diverse and satisfying offering.
The dining experience at Dorint Hotel am Dom Erfurt is a mix of highs and lows. The bar area, frequently commended for its pleasant and spacious environment, offers a good selection of cocktails, a great gin selection and delicious small dishes. Guests highlighted the bar's appealing late hours and knowledgeable, friendly service. However, some felt the bar was quite expensive and there were instances when it closed unexpectedly due to staffing issues or was crowded in the evening.
The hotel's restaurant garnered positive remarks for its tasty and delicious food with some guests specifically praising the salmon in parchment dish and the very good lunch options. The service in the restaurant is noted to be extremely friendly and efficient and one guest found the Easter-themed buffet decorations charming. A highly recommended aspect is the breakfast, described as extensive, varied and very delicious with a well-implemented adherence to Corona rules.
Nevertheless, there are significant areas that need attention. Several guests pointed out that the restaurant and bar were closed on Sundays and Mondays, causing inconvenience and made reservations only to find nothing prepared. The limited dinner menu, high prices and inconsistent food quality, including cold and unseasoned food, were also criticized. Moreover, there were reports of insufficient communication about restaurant closures and limited food options, leaving some guests to seek meals elsewhere. Additionally, the lack of snacks at the bar after 10 PM and no gastronomy during the day were also highlighted as areas for improvement.
Despite the evident strengths, notably in bar service and breakfast offerings, there remains a clear need for better consistency and communication to fully satisfy dining expectations at Dorint Hotel am Dom Erfurt.
The 'Dorint Hotel am Dom Erfurt' offers spacious, comfortable rooms that are praised for their cleanliness and modern amenities. Despite some of the furnishings being somewhat outdated, guests consistently commend the room sizes, comfortable beds and overall cleanliness. The spaciousness is frequently highlighted with many reviews noting the rooms' ample space and good equipment.
The hotel boasts beautiful rooms, some with modern décor and soundproofing, ensuring a quiet and restful stay. However, a notable downside is that many rooms face an interior courtyard or the lobby, leading to issues with fresh air and ventilation. These rooms can become quite warm and the air conditioning has been described as insufficient in some cases. Noise from the bar or street can also be a problem for rooms facing these areas, detracting from the otherwise quiet environment.
Bathrooms are generally clean, though there are a few reported issues with fixtures and maintenance. Some complaints center on outdated or dark room décor and worn-out furniture, indicating that certain areas of the hotel might benefit from updates.
The location is another strong point with the hotel being just a few minutes' walk to the cathedral and citadel. Guests appreciate the modern and clean overall atmosphere, although some find the hotel and rooms to feel impersonal. In summary, the 'Dorint Hotel am Dom Erfurt' is well-suited for those seeking spacious, comfortable and clean accommodations with some minor reservations about room ventilation and outdated furnishings.
The beds at Dorint Hotel am Dom Erfurt have generally received high praise from guests for their comfort and quality. Many reviewers highlight the comfortable and cozy nature of the beds, often referring to them as a dream, super top quality and wonderfully big. The mattresses and bedding are frequently described as offering good support and contributing to a restful sleep. Guests also appreciated the high quality and pleasant feel of the duvets and pillows.
However, a few guests noted that the mattresses were quite soft, sometimes to the point of being worn out or saggy. The softness of the beds was a recurring theme, which wasn't universally liked. Some found the beds too soft, leading to discomfort, while others thought they were perfect. The need for new spring cores and replacement of old mattresses was mentioned by some reviewers.
Negative aspects included the lack of sufficient pillows and the mediocre quality of blankets. Additionally, sofa beds and co-sleeper beds were criticized for being uncomfortable. There were also isolated complaints about the bed arrangements, such as beds being too narrow and too far apart in double rooms and the inconvenience of continuous mattresses in double beds.
Despite these issues, the overall sentiment towards the beds at Dorint Hotel am Dom Erfurt was positive with guests primarily appreciating the comfort and quality they provided.
The Dorint Hotel am Dom Erfurt receives mostly favorable reviews regarding its cleanliness. Many guests highlight that the rooms and common areas are very clean with terms such as "very clean," "spotlessly clean," and "impeccable room cleanliness" frequently mentioned. The hotel is often described as well-maintained and tidy, contributing to a comfortable and cozy atmosphere. Housekeeping is generally praised for being attentive, cleaning rooms thoroughly and making beds daily. Some specific areas like bathrooms and corridors are noted for their high cleanliness standards and guests appreciate the clean and modern facilities.
However, there are a few areas highlighted for improvement. Several reviewers noted issues with carpets both in rooms and hallways, describing them as stained, old or not particularly hygienic. Mold in bathroom grout, dust on multiple surfaces and occasional cobwebs were also mentioned. Some guests found the room cleaning service to be inconsistent with specific criticisms about superficial cleaning and housekeeping staff shortages.
In summary, while the Dorint Hotel am Dom Erfurt generally impresses with its cleanliness and well-maintained environment, there are sporadic cleanliness concerns that need addressing to meet the expectations of all guests.
The staff at Dorint Hotel am Dom Erfurt is widely appreciated for their friendliness and helpfulness. Numerous guests noted that the general staff members are not only friendly and welcoming but also competent and attentive. The reception staff comes in for particular praise, being frequently described as accommodating, professional and polite. Many visitors appreciated the warm greeting upon arrival and the efficient check-in and check-out processes.
Guests often mentioned the exceptional service in various areas of the hotel, including the breakfast room and bar, where staff were both super friendly and knowledgeable. The bar staff, in particular, were singled out for their attentiveness and competency. The employees throughout the hotel were noted for their courteous and accommodating nature, often going above and beyond to fulfill guests' needs.
However, some reviews indicated inconsistent experiences with occasional mentions of less friendly or overwhelmed staff, particularly at the reception and in the bar. There were isolated comments about unprofessional behavior and the need for better staff training in some areas. Despite these few negative remarks, the majority of feedback highlights a positive experience, underlining that the staff's friendly and helpful demeanor greatly contributes to the hotel's welcoming atmosphere.
The Wi-Fi experience at Dorint Hotel am Dom Erfurt appears to be quite mixed based on guest reviews. Some visitors reported that the Wi-Fi worked very well and was very stable with good availability throughout the hotel. They even mentioned that the hotel Wi-Fi was good and sufficient for typical tasks. However, other guests faced significant issues, such as poor reception in rooms, frequent outages and the need to log in repeatedly. The connection was sometimes limited to spots near the entrance door of the rooms, making it inconvenient for continuous use. Additionally, there were complaints about the Wi-Fi password not being provided in the rooms or during check-in, complicating access. Some guests found the Wi-Fi service inattentive and not as advertised with many expressing frustrations over the lack of clear information and sporadic connectivity. Overall, while some found the Wi-Fi adequate, many others experienced challenges that impacted their stay.
The Dorint Hotel am Dom Erfurt offers a variety of wellness and fitness amenities, though guest feedback presents a mixed picture. The gym, while acknowledged for being well-equipped and modern, often requires an extra fee of 10€ per day, which has not sat well with all guests. Some noted that the gym equipment and fitness area were satisfactory and included amenities such as televisions. The wellness area was praised for its thoughtful design, complete with loungers and relaxing lemon water.
On the downside, several reviews mentioned that the gym and wellness facilities were closed at times due to maintenance or COVID-19 regulations. Others criticized the gym size as being small and the equipment as insufficient or in poor condition. Additionally, the gym's air conditioning was deemed unpleasant by some guests, further diminishing the workout experience.
Overall, while the fitness and wellness amenities at the Dorint Hotel am Dom Erfurt offer some positive attributes, there are notable drawbacks related to accessibility, additional costs and occasional closures.
The Dorint Hotel am Dom Erfurt provides parking options that have garnered mixed reviews from guests. Many appreciated the convenience of the parking garage located directly below the hotel, describing it as spacious, easily accessible and well-lit. Guests were generally pleased with the availability of underground parking, highlighting its sufficiency and the fact that it offers direct access to the hotel.
However, a common concern among reviewers is the high cost associated with parking at the hotel. The underground parking fee is set at 20 euros per night, which several guests deemed excessive, especially when considering the cheaper alternatives nearby. Public car parks in the vicinity, including one next to the theater, offer more affordable rates, sometimes costing as little as 9 to 12 euros per day.
Some reviewers noted that parking spaces, while available, can be tight and limited in number, leading to occasional difficulties in finding a spot. There were also mentions of insufficient information about parking options provided by the hotel.
Despite the high fees, many guests found the underground parking to be a beneficial and convenient option that enhanced their overall stay. However, the consensus suggests that while the parking facilities are good, the cost for hotel guests could be more competitive.
Dorint Hotel am Dom Erfurt enjoys an active nightlife scene that appeals to those keen on evening entertainment. The hotel's own bar has been praised for providing a pleasant evening ambiance, although it is important to check operating hours as it closes early and is sometimes not open at all. Guests have found the terrace service to be great and the bar attractive for late-night visitors.
However, light sleepers might find the location challenging. The presence of a nightclub below the hotel, along with techno music and loud guests leaving the club, has been noted to disrupt nighttime peace until about 5 a.m. Additionally, some guests reported noise from teenagers and other nightlife activities in the vicinity. While the hotel is close to various entertainment options and restaurants, it's worth considering these noise factors if a quiet night’s sleep is essential.
Dorint Hotel am Dom Erfurt, a modern city hotel, is generally appreciated for its appealing design and consistently impressive maintenance. The hotel has received numerous positive reviews highlighting its four-star status. Guests find the rooms comfortable, though some note that they are relatively small. The hotel's prime location makes it an optimal choice for short stays and exploring Erfurt with friendly and flexible reception staff enhancing the guest experience.
However, the facility falls short of some four-star expectations. The hotel's breakfast service, though managed by calm and friendly staff, has been criticized for not meeting the standards expected from a four-star establishment. The dining area often faces long waiting times due to its limited space. Moreover, some guests feel the fitness room equipment and spa facilities are inadequate as the latter includes only a small steam bath and sauna.
Cleanliness has also been a point of concern, occasionally failing to meet the four-star level. The rooms and conference offerings are described as outdated, impacting the overall perception. Despite these issues, the hotel provides good value for money and remains a pleasant choice for business travelers and those visiting Erfurt. While it may not align perfectly with five-star expectations, Dorint Hotel am Dom Erfurt delivers a solid four-star experience with room for further improvements in some areas.
Dorint Hotel am Dom Erfurt is lauded for its strategic location, making it highly accessible and well-suited for business travelers. Guests have found the hotel perfect for business stays with spacious rooms that cater well to the needs of corporate guests. The conference facilities stand out, described as top-notch and ideal for business appointments and meetings. The wi-fi is also commended for being reliable and efficient, crucial for business activities.
While communication for the deaf is not a problem and the hotel meets expectations in terms of overall quality for business travelers, there are some mentions of limited meeting facilities and areas where services could improve. Parking, specifically, may not meet the demands of business-level visitors. Despite these few drawbacks, the hotel's overall ambiance and offerings are deemed adequate and appropriate for short business trips or demanding professional activities, providing a solid platform for business engagements.
Dorint Hotel am Dom Erfurt receives positive remarks for its accessibility for guests with disabilities. The hotel is widely described as wheelchair-friendly with an accessible layout that supports easy movement throughout the premises. Additionally, the presence of an elevator provides convenient access to various floors and the garage, making it simpler for guests with mobility issues to navigate the building.
The location of the hotel is also highly praised, as it is easy to reach and conveniently situated near important sites, ensuring that guests have short distances to travel when exploring the area. The hotel is described as easily accessible and positioned in a way that makes it comfortable for guests to enjoy their stay without unnecessary hassle.
On the downside, some reviews indicate that certain aspects of room design could pose challenges for older or physically impaired guests. Specifically, rooms with high-threshold bathtubs and bathrooms with difficult entry points may not be suitable for all age groups and the placement of chairs and tables could impede movement. Despite these minor issues, overall, the hotel is considered accessible and accommodating for guests with disabilities.
Dorint Hotel am Dom Erfurt has a blend of modern design and beautiful architecture, offering a luxurious experience strongly praised by many guests. The ambiance and upkeep of the suites add a luxury feeling that aligns with its high-end positioning. The hotel features exceptional service contributing to the overall upscale experience.
However, some guests indicated discrepancies between the hotel's 5-star designation and their actual experience. Concerns about outdated rooms, lack of amenities typically expected from a 5-star hotel and the steep pricing for breakfast and other services were mentioned. Specific points such as the bar's late opening hours, musty carpets and no catering were noted as areas falling short of the luxury standard. Parking spaces and distinctive design features were also pointed out as areas for improvement to match the 5-star rating.
Overall, while the Dorint Hotel am Dom Erfurt maintains a luxurious atmosphere in several aspects, there are recurring mentions of enhancements needed to fully meet the expectations of a 5-star hotel.
The Dorint Hotel am Dom Erfurt generally offers a welcoming atmosphere for pet owners. Many guests appreciated that dogs are welcome at the hotel and described it as dog friendly. It's a pet-friendly accommodation that provides a range of considerate touches such as welcome gifts, including small snacks and treats placed in the room upon arrival.
The hotel staff frequently receive praise for being accommodating and friendly towards pets. Some guests noted that essentials like bowls and blankets were offered, although there were occasional remarks on the need for these amenities being more consistently provided.
The hotel areas are also pet-friendly, including nearby green spaces which are convenient for walking dogs. However, guests with pets might want to be aware that dogs are not allowed in the breakfast room.
While some feedback included concerns about the nightly pet charge of €15 to €25, the general consensus trends towards satisfaction with the level of service and amenities offered to dogs. The hotel balances the pet-friendly services with a focus on ensuring a pleasant stay for all guests, including families traveling with young children.
Location Show Map
Location
Breakfast
However, some guests feel that the breakfast is overpriced with several reviews suggesting that the cost does not match the value provided. Criticisms include the limited selection of certain items like sausages and cheeses and at times, the quality of some food items, such as dry rolls or canned fruit salad, not meeting expectations. Additionally, the breakfast room can get crowded and noisy, particularly on weekends, which detracts from the overall experience for some guests.
Despite these negatives, the friendly and attentive service from the staff is often noted as a positive aspect, enhancing the breakfast experience. Overall, while the high cost is a concern for some, the general consensus points to the breakfast at Dorint Hotel am Dom Erfurt being a highlight with a diverse and satisfying offering.
Dinner
The hotel's restaurant garnered positive remarks for its tasty and delicious food with some guests specifically praising the salmon in parchment dish and the very good lunch options. The service in the restaurant is noted to be extremely friendly and efficient and one guest found the Easter-themed buffet decorations charming. A highly recommended aspect is the breakfast, described as extensive, varied and very delicious with a well-implemented adherence to Corona rules.
Nevertheless, there are significant areas that need attention. Several guests pointed out that the restaurant and bar were closed on Sundays and Mondays, causing inconvenience and made reservations only to find nothing prepared. The limited dinner menu, high prices and inconsistent food quality, including cold and unseasoned food, were also criticized. Moreover, there were reports of insufficient communication about restaurant closures and limited food options, leaving some guests to seek meals elsewhere. Additionally, the lack of snacks at the bar after 10 PM and no gastronomy during the day were also highlighted as areas for improvement.
Despite the evident strengths, notably in bar service and breakfast offerings, there remains a clear need for better consistency and communication to fully satisfy dining expectations at Dorint Hotel am Dom Erfurt.
Rooms
The hotel boasts beautiful rooms, some with modern décor and soundproofing, ensuring a quiet and restful stay. However, a notable downside is that many rooms face an interior courtyard or the lobby, leading to issues with fresh air and ventilation. These rooms can become quite warm and the air conditioning has been described as insufficient in some cases. Noise from the bar or street can also be a problem for rooms facing these areas, detracting from the otherwise quiet environment.
Bathrooms are generally clean, though there are a few reported issues with fixtures and maintenance. Some complaints center on outdated or dark room décor and worn-out furniture, indicating that certain areas of the hotel might benefit from updates.
The location is another strong point with the hotel being just a few minutes' walk to the cathedral and citadel. Guests appreciate the modern and clean overall atmosphere, although some find the hotel and rooms to feel impersonal. In summary, the 'Dorint Hotel am Dom Erfurt' is well-suited for those seeking spacious, comfortable and clean accommodations with some minor reservations about room ventilation and outdated furnishings.
Beds
However, a few guests noted that the mattresses were quite soft, sometimes to the point of being worn out or saggy. The softness of the beds was a recurring theme, which wasn't universally liked. Some found the beds too soft, leading to discomfort, while others thought they were perfect. The need for new spring cores and replacement of old mattresses was mentioned by some reviewers.
Negative aspects included the lack of sufficient pillows and the mediocre quality of blankets. Additionally, sofa beds and co-sleeper beds were criticized for being uncomfortable. There were also isolated complaints about the bed arrangements, such as beds being too narrow and too far apart in double rooms and the inconvenience of continuous mattresses in double beds.
Despite these issues, the overall sentiment towards the beds at Dorint Hotel am Dom Erfurt was positive with guests primarily appreciating the comfort and quality they provided.
Cleanliness
However, there are a few areas highlighted for improvement. Several reviewers noted issues with carpets both in rooms and hallways, describing them as stained, old or not particularly hygienic. Mold in bathroom grout, dust on multiple surfaces and occasional cobwebs were also mentioned. Some guests found the room cleaning service to be inconsistent with specific criticisms about superficial cleaning and housekeeping staff shortages.
In summary, while the Dorint Hotel am Dom Erfurt generally impresses with its cleanliness and well-maintained environment, there are sporadic cleanliness concerns that need addressing to meet the expectations of all guests.
Staff
Guests often mentioned the exceptional service in various areas of the hotel, including the breakfast room and bar, where staff were both super friendly and knowledgeable. The bar staff, in particular, were singled out for their attentiveness and competency. The employees throughout the hotel were noted for their courteous and accommodating nature, often going above and beyond to fulfill guests' needs.
However, some reviews indicated inconsistent experiences with occasional mentions of less friendly or overwhelmed staff, particularly at the reception and in the bar. There were isolated comments about unprofessional behavior and the need for better staff training in some areas. Despite these few negative remarks, the majority of feedback highlights a positive experience, underlining that the staff's friendly and helpful demeanor greatly contributes to the hotel's welcoming atmosphere.
Wi-Fi
Gym
On the downside, several reviews mentioned that the gym and wellness facilities were closed at times due to maintenance or COVID-19 regulations. Others criticized the gym size as being small and the equipment as insufficient or in poor condition. Additionally, the gym's air conditioning was deemed unpleasant by some guests, further diminishing the workout experience.
Overall, while the fitness and wellness amenities at the Dorint Hotel am Dom Erfurt offer some positive attributes, there are notable drawbacks related to accessibility, additional costs and occasional closures.
Parking
However, a common concern among reviewers is the high cost associated with parking at the hotel. The underground parking fee is set at 20 euros per night, which several guests deemed excessive, especially when considering the cheaper alternatives nearby. Public car parks in the vicinity, including one next to the theater, offer more affordable rates, sometimes costing as little as 9 to 12 euros per day.
Some reviewers noted that parking spaces, while available, can be tight and limited in number, leading to occasional difficulties in finding a spot. There were also mentions of insufficient information about parking options provided by the hotel.
Despite the high fees, many guests found the underground parking to be a beneficial and convenient option that enhanced their overall stay. However, the consensus suggests that while the parking facilities are good, the cost for hotel guests could be more competitive.
Nightlife
However, light sleepers might find the location challenging. The presence of a nightclub below the hotel, along with techno music and loud guests leaving the club, has been noted to disrupt nighttime peace until about 5 a.m. Additionally, some guests reported noise from teenagers and other nightlife activities in the vicinity. While the hotel is close to various entertainment options and restaurants, it's worth considering these noise factors if a quiet night’s sleep is essential.
4 Star
However, the facility falls short of some four-star expectations. The hotel's breakfast service, though managed by calm and friendly staff, has been criticized for not meeting the standards expected from a four-star establishment. The dining area often faces long waiting times due to its limited space. Moreover, some guests feel the fitness room equipment and spa facilities are inadequate as the latter includes only a small steam bath and sauna.
Cleanliness has also been a point of concern, occasionally failing to meet the four-star level. The rooms and conference offerings are described as outdated, impacting the overall perception. Despite these issues, the hotel provides good value for money and remains a pleasant choice for business travelers and those visiting Erfurt. While it may not align perfectly with five-star expectations, Dorint Hotel am Dom Erfurt delivers a solid four-star experience with room for further improvements in some areas.
Business
While communication for the deaf is not a problem and the hotel meets expectations in terms of overall quality for business travelers, there are some mentions of limited meeting facilities and areas where services could improve. Parking, specifically, may not meet the demands of business-level visitors. Despite these few drawbacks, the hotel's overall ambiance and offerings are deemed adequate and appropriate for short business trips or demanding professional activities, providing a solid platform for business engagements.
Accessible
The location of the hotel is also highly praised, as it is easy to reach and conveniently situated near important sites, ensuring that guests have short distances to travel when exploring the area. The hotel is described as easily accessible and positioned in a way that makes it comfortable for guests to enjoy their stay without unnecessary hassle.
On the downside, some reviews indicate that certain aspects of room design could pose challenges for older or physically impaired guests. Specifically, rooms with high-threshold bathtubs and bathrooms with difficult entry points may not be suitable for all age groups and the placement of chairs and tables could impede movement. Despite these minor issues, overall, the hotel is considered accessible and accommodating for guests with disabilities.
Luxury
However, some guests indicated discrepancies between the hotel's 5-star designation and their actual experience. Concerns about outdated rooms, lack of amenities typically expected from a 5-star hotel and the steep pricing for breakfast and other services were mentioned. Specific points such as the bar's late opening hours, musty carpets and no catering were noted as areas falling short of the luxury standard. Parking spaces and distinctive design features were also pointed out as areas for improvement to match the 5-star rating.
Overall, while the Dorint Hotel am Dom Erfurt maintains a luxurious atmosphere in several aspects, there are recurring mentions of enhancements needed to fully meet the expectations of a 5-star hotel.
Dog Friendly
The hotel staff frequently receive praise for being accommodating and friendly towards pets. Some guests noted that essentials like bowls and blankets were offered, although there were occasional remarks on the need for these amenities being more consistently provided.
The hotel areas are also pet-friendly, including nearby green spaces which are convenient for walking dogs. However, guests with pets might want to be aware that dogs are not allowed in the breakfast room.
While some feedback included concerns about the nightly pet charge of €15 to €25, the general consensus trends towards satisfaction with the level of service and amenities offered to dogs. The hotel balances the pet-friendly services with a focus on ensuring a pleasant stay for all guests, including families traveling with young children.
No, Dorint Hotel am Dom Erfurt doesn't have any pool.
No, a spa isn't available at Dorint Hotel am Dom Erfurt.
Yes, Dorint Hotel am Dom Erfurt welcomes dogs.
Yes, parking facilities are available at Dorint Hotel am Dom Erfurt.
Yes, Dorint Hotel am Dom Erfurt has a gym.
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