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Summary of reviewsHotel Restaurant Crystal provides a compelling choice for travelers seeking accommodations near Strasbourg and Colmar, offering a strategic location ideal for exploring these cultural hubs and their famed Christmas markets. Its proximity to Erstein train station adds convenience, allowing guests to easily access public transportation to surrounding attractions, including the popular Europa-Park. The hotel is set in quiet and beautiful surroundings, offering a tranquil atmosphere suitable for both short stays and stopovers. Guests enjoy visiting nearby restaurants, further enhancing their experience.
Breakfast at Hotel Restaurant Crystal is a highlight, with many guests praising the wide variety, quality, and generous portions of breakfast items, including cheeses, meats, fruits, and breads, accompanied by locally sourced products. The friendly and welcoming demeanor of the staff enriches the breakfast experience, leaving a positive impression. Although some guests felt the breakfast was overpriced, the overall sentiment remains positive.
Dinner offerings at the hotel's restaurant are also well-received, providing a delightful culinary experience. While the menu options are somewhat limited, the quality of meals exceeds expectations, offering a pleasant evening dining experience. The restaurant, connected directly to the hotel, is a popular choice, though it can be quite crowded and requires planning ahead due to occasional closures.
The rooms at Hotel Restaurant Crystal are noted for their cleanliness and comfort. Guests appreciate the spaciousness and modern amenities, often highlighting the large rooms and separate sitting areas. The decor is praised for being beautiful and modern, creating a calming atmosphere. Bathroom facilities are well-equipped, contributing to the overall positive experience.
Consistently high cleanliness standards across the hotel complement the welcoming atmosphere. Rooms and breakfast areas are especially noted for their pristine condition, providing a comfortable and serene environment. While minor oversights in areas such as heating adjustments are occasionally mentioned, the overall commitment to cleanliness is commendable.
The staff at Hotel Restaurant Crystal receive glowing reviews for their friendliness and professionalism, significantly enhancing the guest experience. The team's attentive and courteous approach ensures a smooth and pleasant stay from arrival onwards.
Parking facilities are largely appreciated, featuring ample and free parking spaces with charging stations for electric vehicles. A few minor issues, such as insufficient lighting and occasional icy conditions in winter, are noted, yet they do not detract from the generally favorable sentiment towards parking arrangements.
Overall, Hotel Restaurant Crystal offers a comfortable and pleasurable stay with modern accommodations, quality dining, and exceptional service, making it a highly recommended choice for travelers through Alsace. Show more
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Dog Friendly Hotel
This hotel is pet-friendly and includes amenities like a garden and playground, which could be beneficial for guests traveling with dogs. It also has an on-site restaurant.
Hotel with Parking
Located in Erstein, this hotel provides free private parking and is near the Erstein Train Station. It features air-conditioned rooms, an on-site restaurant, and a garden, ensuring a comfortable and convenient stay.
3-Star Hotel
Located in Erstein, this hotel offers free WiFi, and guests can borrow bikes to explore the area. It features air-conditioned rooms with flat-screen TVs and a restaurant serving gourmet cuisine.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Triple RoomAir-conditioned room with a telephone and a flat-screen TV with satellite channels.
Suite (2 Adults)Air-conditioned suite with a telephone and a flat-screen TV with satellite channels.
Extras include a balcony, a seating area and additional space.
Quadruple RoomAir-conditioned room with a telephone and a flat-screen TV with satellite channels.
Double RoomAir-conditioned room with a telephone and a flat-screen TV with satellite channels.
Single RoomAir-conditioned room with a telephone and a flat-screen TV with satellite channels.
Twin RoomAir-conditioned room with a telephone and a flat-screen TV with satellite channels.
Guest Reviews
8.2
Very Good
Location
Hotel Restaurant Crystal offers an appealing strategic location for travelers eager to explore the renowned attractions of Strasbourg and Colmar. Situated conveniently between these two cities, this hotel has a prime spot for visitors aiming to visit the Christmas markets and other local sights. The proximity to Erstein train station—just 200 meters away—ensures easy access to public transport, making it straightforward for guests to reach surrounding areas, including the celebrated Europa-Park.
The hotel is clean and quiet, providing a tranquil atmosphere suitable for stopovers and short stays. The central location makes it ideal for exploring Alsace, with nearby restaurants enhancing the experience. The surroundings are beautiful, offering a pleasant environment for guests.
Despite positive notes on its position and cleanliness, some guests have commented on the high expenses relative to the facilities, particularly highlighting the overpriced breakfast. Nonetheless, the establishment delivers a good level of comfort and a warm welcome in a location that serves as a solid base for regional exploration.
Breakfast
Hotel Restaurant Crystal has garnered considerable praise for its breakfast offerings, with many guests highlighting the variety, quality, and generous portions available. The breakfast features a wide array of items including several types of cheese, sausages, ham, fruit, and scrambled eggs, complemented by an excellent selection of jams and breads. Guests appreciated the use of quality, locally sourced products which elevated the meal. The staff's friendliness and welcoming demeanor further enhance the breakfast experience, leaving a positive impression on many.
Nonetheless, some guests felt that the breakfast was overpriced, with a few noting that the variety did not justify the cost. Occasional comments also mentioned a lack of surprise and simplicity given the price point. Despite such feedback, the overall sentiment remains positive, with many guests describing the breakfast as very good, excellent, and some even labeling it as one of the best they have experienced in a long time. The breakfast at Hotel Restaurant Crystal is a memorable start to the day, widely appreciated for its hearty and extensive offerings.
Dinner
Hotel Restaurant Crystal offers a delightful culinary experience with a reputation for serving good food that leaves guests satisfied. The dinners are noted for being very good, comfortable, and pleasant, making for an enjoyable evening dining. While the restaurant's menu options may be somewhat limited, with only three main dishes to choose from, the overall quality of the meals is commendable, and guests appreciate the well-kept cuisine that goes beyond the typical offerings like Flammkuchen.
While the restaurant can become quite crowded during evenings, it remains a popular choice for both hotel residents and visitors looking for a good transit hotel with satisfying meal options. The restaurant is fairly priced yet does not always align perfectly with the expectations of some visitors in terms of price-performance ratio. Nonetheless, the restaurant's proximity directly connected to the hotel makes it a convenient dining spot.
Guests are advised to plan ahead, as the restaurant is occasionally closed, including on Fridays for dinner, which may require alternative arrangements. Despite this, the hotel management is noted for its accommodating nature, generously allowing late check-out times which enhance the overall guest experience. Hotel Restaurant Crystal stands out as an excellent choice for those passing through or seeking a pleasant gastronomic retreat.
Rooms
Hotel Restaurant Crystal offers a delightful experience with its well-appreciated rooms. Guests frequently highlight the hotel's commitment to cleanliness and comfort, noting that the rooms are very clean and feature modern amenities. The spaciousness of the rooms is a recurring theme, with several reviews mentioning large rooms that often include a separate sitting area, allowing for a more relaxed stay. The bedding is often praised for its comfort, with ample pillows adding to the restful environment.
The decor of the rooms is both beautiful and modern, contributing to a calming atmosphere that guests find appealing. The hotel's location is also convenient, being close to the train station and other attractions, such as EuropaPark. The functional design of the bathrooms, often described as well-equipped and recently refurbished, enhances the overall experience.
In summary, the Hotel Restaurant Crystal provides a comfortable and modern accommodation option, with spacious, clean, and nicely furnished rooms that make for a welcoming retreat after a day of exploration.
Beds
Guests at Hotel Restaurant Crystal frequently highlight the comfort of the beds, with many describing them as very comfortable and cozy. The bedding is often praised for its comfort, contributing to an overall restful experience. Rooms are noted for their modern ambiance and reasonable dimensions, although some mention that while the comfort level is generally high, preferences such as pillow firmness and mattress softness vary. A few guests noted challenges with softer mattresses or pillows, and one pointed out the slight movement of the bed when leaning against the wall. Despite these preferences, the general consensus emphasizes a positive experience with the hotel's bedding and sleeping arrangements.
Cleanliness
Hotel Restaurant Crystal consistently impresses guests with its exceptional cleanliness, earning high marks for its pristine condition across various aspects of the stay. The establishment is frequently described as clean and quiet, providing a serene environment for visitors. Rooms in particular are highlighted as very clean, contributing to an overall comfortable experience. The hotel's dedication to cleanliness extends to a well-organized and abundant breakfast, ensuring a pleasant start to the day.
In addition to the immaculate rooms, the professionalism in maintaining cleanliness throughout the hotel is commendable. Guests note the good hygiene standards, offering reassurance of a well-managed environment. Though there are occasional oversights such as heating adjustments and minor cleaning issues in specific areas, the hotel's welcoming atmosphere and top-notch cleanliness largely overshadow these concerns. Overall, Hotel Restaurant Crystal stands out for its commitment to maintaining a clean and inviting space for travelers.
Staff
Hotel Restaurant Crystal is celebrated for its exceptional staff, consistently praised for their friendliness and professionalism. Reviews highlight the warm, welcoming atmosphere created by the team, who are not only attentive and courteous but also exceedingly helpful and accommodating. Guests appreciate the staff's responsiveness and the pleasant, calming nature of their interactions. The front desk is noted for being particularly amicable, ensuring a positive and smooth experience from the moment travelers arrive. Overall, the consistent friendliness and service-oriented approach of the staff significantly enhance the quality of a stay at this hotel.
Parking
Hotel Restaurant Crystal offers a generally positive parking experience for its guests. Visitors appreciate the ample and free parking spaces available directly behind the hotel. This convenient parking arrangement is easily accessible, making it an excellent option for those planning to explore nearby Strasbourg. Guests also benefit from the availability of charging stations for electric vehicles, adding to the practicality of the parking facilities. However, some drawbacks include the lack of lighting in the parking area and a few comments about access complications. Additionally, in colder months, there have been instances of icy parking conditions. Despite these minor issues, the overall sentiment towards the parking facilities remains favorable, contributing to a hassle-free stay.
No, Hotel Restaurant Crystal doesn't have any pool.
No, a spa isn't available at Hotel Restaurant Crystal.
Yes, Hotel Restaurant Crystal welcomes dogs.
Yes, parking facilities are available at Hotel Restaurant Crystal.