Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMercure Hotel Frankfurt Eschborn Ost is a favored choice among visitors for its strategic location on the outskirts of Frankfurt, providing convenient access to the airport, city center, and major transit routes. This makes it particularly appealing to business travelers and guests attending trade fairs, thanks to its proximity to the exhibition center and commercial district, while also being near shopping centers and other amenities.
The hotel is renowned for its friendly and helpful staff, consistently ensuring a warm and welcoming experience for guests. The breakfast is widely praised, offering a diverse and high-quality buffet that caters to various tastes, making mornings enjoyable for travelers.
The accommodations are noted to be clean, spacious, and well-maintained, with the majority of guests finding the beds, including the large and firm mattresses, to be exceedingly comfortable. While some furnishings may seem a bit dated, particularly in the bathrooms, the overall room quality remains commendable, providing a restful environment.
Families appreciate the hotel's facilities as well, with spacious family rooms and appealing amenities like a playground, large lawn area, and an outdoor pool making it suitable for both leisure and business stays. Guests also commend the cleanliness and quiet ambiance, enhancing their overall experience.
Dining options at the hotel receive mixed feedback, with some praise for the quality and presentation of dishes despite a somewhat limited menu. Themed events, such as barbecue evenings, are highlighted as enjoyable experiences, with room service offering a convenient dining alternative.
Although the Wi-Fi service presents some challenges, with occasional connectivity issues, the hotel does ensure adequate access for business needs. Parking facilities offer good accessibility, although some guests find on-site parking fees to be on the higher side.
While there are minor areas for improvement, Mercure Hotel Frankfurt Eschborn Ost offers a practical and comfortable stay for both business and leisure travelers, combining convenience, cleanliness, and a welcoming atmosphere with an impressive range of facilities. Show more
Read review summaries for all categories
Categories
Accessible Hotel
This hotel offers a barrier-free family room, providing accessible accommodation for families.
4-Star Hotel
This hotel is a popular choice for travelers, offering clean and quiet rooms. The staff is helpful, and it provides free parking.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
Room Types
Standard Twin RoomAir-conditioned room with a seating area and satellite TV.
Standard Double RoomAir-conditioned room with a seating area and satellite TV.
Superior Double RoomAir-conditioned room with a seating area and satellite TV.
This room offers extra space, discounted internet, a free minibar, tea/coffee maker, extra bathroom amenities, and a daily newspaper.
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Standard Double Room with Sofa BedFeaturing free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Nestled conveniently on the outskirts of Frankfurt, Mercure Hotel Frankfurt Eschborn Ost is ideally situated for those traveling through or visiting the city. Guests have praised its proximity to the airport, making it perfect for short stopovers or journeys requiring easy access to transit routes. The hotel provides excellent value, especially for business travelers or guests attending trade fairs, due to its location near the exhibition center and commercial area with nearby shopping centers and amenities like supermarkets and gas stations.
Despite its closeness to the highway, many find the hotel to be relatively quiet, with spacious and well-equipped rooms that offer a clean and comfortable stay. Visitors appreciate the pleasant surroundings and, when the weather cooperates, the garden and pool create a delightful ambiance for relaxation. The hotel attracts positive mentions for its efficient use of space and in-room work desks, beneficial for business guests.
The beloved staff, noted for their friendliness and helpfulness, greatly contribute to a welcoming experience, and the breakfast offerings consistently garner high praise for their diversity and quality. Directly accessible by public transport, including the S-Bahn train service, it grants easy exploration of Frankfurt and access to nearby shopping and dining options. While occasionally noted as loud due to traffic noise, most guests find the hotel's location to be good, with scenic views of Frankfurt’s skyline from certain vantage points.
Overall, Mercure Hotel Frankfurt Eschborn Ost is a practical choice for travelers seeking easy access to the airport, city center, and motorway, combined with comfort, cleanliness, and a warm welcome from its dedicated staff.
Breakfast
Mercure Hotel Frankfurt Eschborn Ost offers a breakfast experience that is frequently praised for its variety and quality. Guests consistently highlight the buffet as being extensive, with a wide assortment of foods to suit various tastes. Many reviewers note the delicious coffee, claiming it as a highlight of their morning routine. The breakfast has been described as rich, fresh, and plentiful, catering to both straightforward and more adventurous palates. However, some guests pointed out that while the selection is generally satisfactory, certain exotic options might be lacking, and popular items can occasionally run out towards the end of service without immediate replacement. The ambiance of the breakfast room has been noted as modern and aesthetically pleasing, though it can become noisy when crowded. The breakfast staff is frequently commended for their friendliness and helpfulness, contributing to the overall positive experience. Despite minor critiques, the breakfast at Mercure Hotel Frankfurt Eschborn Ost is predominantly viewed as a valuable part of the stay, especially appealing to business travelers.
Dinner
The dining experience at the Mercure Hotel Frankfurt Eschborn Ost offers a variety of impressions from guests. While some found the choices on the dinner menu somewhat limited, others appreciated the quality and presentation of the dishes. Several reviewers complimented the restaurant for providing a very tasty and nicely presented meal, with standout options like the salmon salad earning particular praise. The hotel occasionally hosts themed events like a barbecue evening, which has been noted for its delicious offerings. Room service also presents an appealing alternative, with some guests enjoying its convenience and tasty burgers. Despite a few criticisms regarding service and menu variety, many guests found the overall quality of the food commendable and recommend dining at the hotel's restaurant.
Rooms
The Mercure Hotel Frankfurt Eschborn Ost offers a largely positive experience when it comes to its accommodations. Guests frequently note that the rooms are very clean, spacious, and well-maintained, with most finding the beds to be especially comfortable and conducive to a good night's sleep. The air conditioning is praised for being silent, and many guests appreciate the modern and clean appearance of both the rooms and the lobby. Family rooms are highlighted for their suitability for accommodating groups, with enough space for all to feel comfortable. While some furnishings appear a bit outdated, particularly in the bathrooms, the overall room quality remains high, with many identifying the recently renovated or deluxe double rooms as particularly commendable choices. Although there are minor drawbacks, such as the occasional issue with room allocation and preferences for bathroom supplies, the comfortable bedding and clean environments tend to leave a favorable impression on guests.
Beds
Guests at Mercure Hotel Frankfurt Eschborn Ost mostly found the beds to offer a satisfying level of comfort. Many reviews highlight the firmness and comfort of the mattresses, with descriptions such as "nice firm bed," "very comfortable bed," and "cozy beds." It seems the hotel provides large beds with new or very good quality mattresses, contributing to a restful sleep experience. Some guests did mention issues such as hard mattresses or occasional dissatisfaction with children's sofa beds, describing them as rock-hard or too small. Nevertheless, the general consensus leans towards comfortable sleeping arrangements, with several reviewers noting the enjoyable comfort of their stay. Additionally, the bedding itself received praise for its comfort, enhancing the overall sleep experience. While there are minor caveats, such as shorter mattresses in some cases, most visitors left with a positive impression of the bed quality.
Cleanliness
Mercure Hotel Frankfurt Eschborn Ost receives a mix of reviews regarding its cleanliness, yet many guests have shared positive experiences. Visitors frequently mention clean and well-equipped rooms, describing the hotel environment as clean, quiet, and tidy. Guests appreciate the excellent cleaning staff who ensure rooms and bathrooms are consistently spotless. The hotel's cleanliness is often highlighted alongside the comfort and peacefulness it offers.
Families particularly enjoyed the cleanliness of the hotel and its amenities, with the pool being a delightful experience for children. Many guests also commend the hotel's accommodating and helpful staff, contributing to a welcoming atmosphere.
However, some guests suggest that certain areas, such as hallways and outdated room features, could benefit from renovation. Despite this, the overall impression remains favorable, with the hotel offering a clean and pleasant stay amidst its practical and lovely setting.
Staff
At the Mercure Hotel Frankfurt Eschborn Ost, the service quality is frequently highlighted for its excellence. Guests consistently commend the hotel staff for being exceptionally friendly, helpful, and accommodating. This level of attentiveness and customer-oriented service is evident across all areas of the hotel, including the reception, bar, and restaurant. The staff's ability to fulfill guests' needs promptly and efficiently contributes to a highly pleasant stay. Moreover, interactions with the employees are often described as warm and inviting, with particular praise given to the friendly nature of the team, be it at the front desk or in the dining areas. Despite occasional language barriers, the professionalism and courteous conduct of the staff leave a positive and lasting impression on visitors.
Wi-Fi
The Wi-Fi at Mercure Hotel Frankfurt Eschborn Ost receives mixed feedback from guests. While some guests appreciate the fast and good connectivity, others have experienced issues with weak and regularly disconnecting signals, particularly within the rooms. The internet connection at times is reported to be slow and limited, affecting its overall usability. Moreover, guests express a preference for Wi-Fi to be complimentary and included in the price of their stay, suggesting room for improvement in this amenity.
Parking
At Mercure Hotel Frankfurt Eschborn Ost, guests have mixed feelings about the parking facilities available. On the bright side, the hotel provides good accessibility by car, with ample parking options right by the hotel. There are several opportunities for free parking, including spaces available on the street and in public areas nearby, making it convenient for those driving to the venue. However, some guests express concerns about the cost of parking within the hotel premises, describing the fees as high compared to other hotels in the area. The charges vary, with some parking spots costing up to 22 euros per night, which guests have noted to be on the expensive side. Overall, while there are several parking solutions available, those opting for convenience within the hotel grounds should be prepared for additional expenses.
Family
At the Mercure Hotel Frankfurt Eschborn Ost, families will find an accommodating and welcoming environment perfect for a stopover or an extended stay. The spacious family rooms, equipped with comfortable beds and the convenience of a bathtub, provide ample space for families with two adults and two children. The hotel's amenities cater well to families, with a small playground and a large lawn area that offer children plenty of space to play. The outdoor swimming pool is a highlight for young guests, providing hours of fun and relaxation. The hotel's friendly atmosphere, along with its attentive staff, makes it an ideal choice for families looking to combine comfort with leisure. Additionally, the hotel's versatility makes it a suitable option for both business travelers and families, ensuring a pleasant stay for everyone.
4 Star
Mercure Hotel Frankfurt Eschborn Ost presents itself as a 4-star establishment, though some guests feel that it falls short of this designation, noting that the level of comfort and service does not quite meet their expectations. Despite this, the hotel offers some appealing features. Its location is convenient for travelers, making it a practical choice for a stopover with shopping options nearby. Guests appreciate the beautiful design and well-maintained facilities, including an impressive pool that adds to the appeal of the property. While some reviews mention a need for improvement in their breakfast offering, overall, the quality of the hotel infrastructure receives positive remarks.
Business
Mercure Hotel Frankfurt Eschborn Ost is consistently praised by guests as a solid choice for business travelers, offering great value for its price-performance ratio. While its location is quite distant from Frankfurt's city center, this can be ideal for those focused on business rather than tourism. The hotel provides convenient access for those attending events nearby, such as bike races, and has good transportation links.
The property features amenities catering to business needs, such as a pool for relaxation and sufficient parking available for a fee. Guests appreciate the spacious family rooms and the high-quality selection of snacks for breaks, making it a comfortable stay during business trips. The hotel also offers generous Wi-Fi access, accommodating multiple devices, which is crucial for business guests.
While the hotel is tailored towards business clientele, it is still recommended for both business and vacation travelers due to its quiet atmosphere and suitability for weekend stays. Overall, Mercure Hotel Frankfurt Eschborn Ost serves as an ideal base for business stays, providing a comfortable and accessible environment with an excellent range of facilities.
No, Mercure Hotel Frankfurt Eschborn Ost doesn't have any pool.
No, a spa isn't available at Mercure Hotel Frankfurt Eschborn Ost.
Yes, Mercure Hotel Frankfurt Eschborn Ost welcomes dogs.
Yes, parking facilities are available at Mercure Hotel Frankfurt Eschborn Ost.
No, Mercure Hotel Frankfurt Eschborn Ost doesn't have a gym.