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Summary of reviewsHotel Schwan offers a range of positive features that appeal to various guests. Its prime location near the autobahn and main road ensures easy access to Aachen and nearby public transportation options. Guests appreciate the surrounding amenities, including grocery stores and restaurants, and the provision of complimentary parking enhances convenience. Despite occasional noise from the street, the hotel maintains a quiet atmosphere at night.
Breakfast at the hotel receives a mixed but generally positive response, with many guests enjoying the quality and variety, particularly at the affiliated BestPrice Hotel. The spread includes fresh bread, cold cuts, and fruits, providing great value for money.
Rooms are deemed clean and functional, featuring necessary furnishings such as beds, tables, and televisions. Comfort is highlighted through the provision of comfortable beds and clean bedding, although space and charm could be improved. Cleanliness is praised for bedding and certain areas, despite some challenges with overall hygiene standards.
The friendly and approachable staff enhance the guest experience, often going out of their way to assist visitors. Despite a few instances of delayed attention at reception, the overall service quality is often commendable, with particular appreciation for the cleaners.
Guests value the comfortable beds that ensure a restful night's sleep, contributing to a pleasant stay. Parking is a notable convenience, offering free options both directly at the hotel and nearby, despite initial challenges in locating a space.
Overall, Hotel Schwan presents a satisfactory experience for guests, with strengths in location, staff hospitality, comfortable bedding, and breakfast options, complemented by convenient parking amenities. Show more
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Categories
Cheap Guest House
This guesthouse provides simple and affordable accommodation. Its location in Eschweiler makes it a practical choice for travelers on a budget.
Guest House with Parking
Small Guest House
Room Types
Single Room with Shared BathroomOffers access to shared bathroom facilities.
Twin Room with Shared BathroomOffers access to shared bathroom facilities.
Triple Room with Shared BathroomOffers access to shared bathroom facilities.
Guest Reviews
5.1
Rated
Location
Hotel Schwan boasts a prime location that enhances its appeal, particularly for those traveling by car, thanks to its proximity to the autobahn and main road. It's perfectly positioned for easy access to nearby Aachen and benefits from nearby bus stops and public transportation options, making it convenient for guests who prefer not to drive. The surrounding area offers ample amenities, including grocery stores, restaurants, and a gas station, which cater well to day-to-day needs. Despite being located on a busy street, the hotel maintains a quiet atmosphere late at night. Guests can also appreciate the complimentary and convenient parking facilities both in front of and behind the property. All these factors, coupled with an appealing price point, make it a highly satisfactory choice for visitors.
Breakfast
Hotel Schwan offers a breakfast experience that garners mixed reviews from its guests, but with notable positive highlights. Many visitors appreciated the quality of the breakfast, often describing it as very good or excellent, especially when enjoyed at the affiliated BestPrice Hotel, where the spread included fresh bread, hard-boiled eggs, cold cuts, cheese, chocolate, jam, and fruits, all for an attractive price. Guests found this option a worthwhile investment, considering the value and variety offered.
However, not all reviews were entirely glowing. Some guests indicated that the breakfast lacked certain expectations, citing differences from promotional images, and mentioning it was somewhat mediocre. For those having breakfast in the main house, it was generally regarded as good, although there were suggestions for improvements, such as having a carafe of water available.
Overall, while there are areas for enhancement, the breakfast at Hotel Schwan, especially within the affiliated locations, struck a positive chord with many guests, making it a satisfactory start to the day for most.
Rooms
Hotel Schwan provides a straightforward and functional accommodation experience. Most guests found the rooms to be clean, with many noting that showers and shared facilities were well maintained. Comfort is addressed through comfortable beds and clean bedding, ensuring a good night's rest. Rooms are described as having all necessary furnishings, including a bed, table, and television, although the furniture tends to be basic.
Despite some positive qualities, there are consistent mentions of the rooms being small and sometimes lacking charm, with a few guests describing them as rundown or dirty. Additionally, the rooms facing the street can be noisy, and the lack of wardrobes is pointed out.
For those rooms situated above the restaurant, guests remarked on issues with heat and unpleasant odors. Some expressed disappointment with misleading room images and found the overall experience to be somewhat pricey for what is offered. However, the hotel staff, particularly the cleaners, were praised for their efforts in maintaining room cleanliness and trying to enhance the guest experience.
Beds
At Hotel Schwan, guests consistently praise the comfort of the beds. Descriptors such as "comfortable beds" and "soft bed" frequently appear in reviews, indicating a focus on guest relaxation. The beds are often described as large with good mattresses, and guests appreciate the clean and comfortable bedding. Reviews occasionally mention that the rooms alongside these beds are kept clean, contributing to an overall pleasant stay. While a couple of reviews note some concerns about beds not being made and instances of older, less comfortable beds, the majority express satisfaction with the sleeping arrangements, suggesting that a restful night's sleep is a typical experience at this hotel.
Cleanliness
Hotel Schwan's cleanliness has been a contentious issue among guests, with many highlighting significant concerns. While some reviewers noted clean bedding and occasional instances where areas were surprisingly clean, the overarching sentiment is one of dissatisfaction with the property's hygiene standards. Guests frequently commented on dirty floors and stained surfaces throughout the hotel, including carpets and ceilings. Shared bathrooms were particularly criticized for their lack of cleanliness and insufficiency in number given the quantity of rooms. Issues like dusty rooms and unpleasant odors seemingly permeated the accommodations, leading to a challenging experience, with objects such as refrigerators described as filthy. The marked neglect in maintaining sanitary conditions appears to overshadow any positive attributes, creating an impression of widespread disregard for cleanliness which may deter potential visitors.
Staff
Hotel Schwan is widely praised for its friendly and approachable staff, who often go out of their way to ensure the comfort of guests. Visitors frequently commend the staff's competency and their ability to speak English fluently, which enhances communication and overall service quality. Despite these positive encounters, there have been a few instances where guests reported a lack of immediate attention at the reception. However, individual efforts from certain staff members, particularly the cleaners, are appreciated for their willingness to assist. The overall impression reflects good service and attentive interactions, although there are moments when the service standards could be improved.
Parking
Hotel Schwan offers the advantage of free parking options for its guests. Travelers can make use of convenient parking spaces behind the house or choose to park right in front of the main building. While the parking area at the hotel is on the smaller side, guests appreciate the ease of access and the fact that it does not incur any extra cost. An additional parking location is available around 100 meters away from the accommodation, providing flexibility for those who might arrive later. Some guests note that initially finding parking can be a bit challenging, but once located, it serves as a hassle-free amenity during the stay.
No, Hotel Schwan doesn't have any pool.
No, a spa isn't available at Hotel Schwan.
No, Hotel Schwan doesn't allow dogs.
Yes, parking facilities are available at Hotel Schwan.