Hospitality Esperance SureStay Collection by Best Western
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Summary of reviewsHospitality Esperance SureStay Collection by Best Western enjoys an enviable central location in the heart of Esperance, making it a prime choice for visitors. It offers easy access to the town's amenities and is conveniently just across the road from the beach, providing beautiful seaside views and the calming sound of the ocean. This accessibility is particularly beneficial for families with nearby parks and safe swimming areas enhancing its appeal. On-site parking further adds to its convenience, though some guests feel the need for designated parking spots and better maintenance.
The breakfast offerings at the hotel receive a largely positive reception. Guests appreciate the inclusive, complimentary nature of the breakfast, which adds value to their stay. There is a good variety of continental options and the ambiance of the dining room is pleasant, even though some guests find it basic or its variety lacking. Nonetheless, the general consensus is that it provides a satisfactory start to the day with the inclusion of gluten and dairy-free options being a plus for some travelers.
Dinner at the hotel's restaurant is widely acclaimed. The food, including standout dishes such as the chef's seafood pie and fresh gummy shark, is tasty and well-presented. Friendly and efficient restaurant staff significantly enhance the dining experience, making patrons feel welcome and well-served. While the breakfast might have mixed reviews, dinner consistently receives high praise for both quality and service.
The rooms at Hospitality Esperance are spacious, clean and comfortable, providing a welcoming environment for guests. Although the decor is somewhat dated, the size and cleanliness of the rooms, along with comfortable beds, are frequently highlighted as positives. Nevertheless, there are calls for updates and renovations to improve the overall guest experience.
Cleanliness is generally commendable with many reviews praising the hotel's tidy and well-maintained environment. However, there are occasional concerns about dirty carpets and specific areas needing better cleaning. Overall, the property maintains a good standard of hygiene.
The staff at the hotel are a significant asset, consistently receiving high marks for their friendliness and helpfulness. The warm and welcoming atmosphere created by the team contributes significantly to the positive guest experience.
Free WiFi is offered, but its quality and reliability can be inconsistent. While some guests find it adequate, many others report issues with slow speeds and frequent disconnections, indicating a need for improvement.
The outdoor pool, when available, is a hit, particularly with families. However, frequent closures due to maintenance or seasonal shutdowns can be frustrating for guests.
Proximity to the beach is a major draw with guests enjoying easy access to the beautiful coastline and stunning ocean views right from the hotel's doorstep. This feature significantly adds to the hotel's allure, especially for beach lovers.
In conclusion, Hospitality Esperance SureStay Collection by Best Western provides a reliable three-star experience with its outstanding location, friendly staff and enjoyable dining options. While there are areas needing improvement, particularly concerning room updates, WiFi quality and pool availability, it remains a favorable choice for travelers seeking comfort and convenience in Esperance.
Categories
The breakfast offerings at the hotel receive a largely positive reception. Guests appreciate the inclusive, complimentary nature of the breakfast, which adds value to their stay. There is a good variety of continental options and the ambiance of the dining room is pleasant, even though some guests find it basic or its variety lacking. Nonetheless, the general consensus is that it provides a satisfactory start to the day with the inclusion of gluten and dairy-free options being a plus for some travelers.
Dinner at the hotel's restaurant is widely acclaimed. The food, including standout dishes such as the chef's seafood pie and fresh gummy shark, is tasty and well-presented. Friendly and efficient restaurant staff significantly enhance the dining experience, making patrons feel welcome and well-served. While the breakfast might have mixed reviews, dinner consistently receives high praise for both quality and service.
The rooms at Hospitality Esperance are spacious, clean and comfortable, providing a welcoming environment for guests. Although the decor is somewhat dated, the size and cleanliness of the rooms, along with comfortable beds, are frequently highlighted as positives. Nevertheless, there are calls for updates and renovations to improve the overall guest experience.
Cleanliness is generally commendable with many reviews praising the hotel's tidy and well-maintained environment. However, there are occasional concerns about dirty carpets and specific areas needing better cleaning. Overall, the property maintains a good standard of hygiene.
The staff at the hotel are a significant asset, consistently receiving high marks for their friendliness and helpfulness. The warm and welcoming atmosphere created by the team contributes significantly to the positive guest experience.
Free WiFi is offered, but its quality and reliability can be inconsistent. While some guests find it adequate, many others report issues with slow speeds and frequent disconnections, indicating a need for improvement.
The outdoor pool, when available, is a hit, particularly with families. However, frequent closures due to maintenance or seasonal shutdowns can be frustrating for guests.
Proximity to the beach is a major draw with guests enjoying easy access to the beautiful coastline and stunning ocean views right from the hotel's doorstep. This feature significantly adds to the hotel's allure, especially for beach lovers.
In conclusion, Hospitality Esperance SureStay Collection by Best Western provides a reliable three-star experience with its outstanding location, friendly staff and enjoyable dining options. While there are areas needing improvement, particularly concerning room updates, WiFi quality and pool availability, it remains a favorable choice for travelers seeking comfort and convenience in Esperance.
Motel near The Beach
Situated on The Esplanade in Esperance, this motel provides easy access to the beach. It's suitable for travelers looking for a comfortable and convenient beachfront stay.
Motel with Parking
This motel offers convenient on-site parking adjacent to each room. The central location provides easy access to local shops and businesses.
3-Star Motel
Located in Esperance, this motel provides comfortable accommodations with essential amenities. Its central location makes it a convenient base for exploring Esperance's beaches and attractions.
Beachfront Motel
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Motel with Free Wi-Fi
Motel with Outdoor Pool
Guest Reviews
Hospitality Esperance SureStay Collection by Best Western boasts a fantastic location that guests consistently praise. Positioned centrally in the heart of Esperance, it offers immediate access to the town's amenities, including shops, cafes and restaurants, all within walking distance. A major highlight is its proximity to the beach and the foreshore with guests able to enjoy seaside views and the calming sound of the ocean right across the road.
The location is also ideal for families with parks and safe swimming areas nearby, making it convenient for activities and relaxation. Its spot on The Esplanade and closeness to the jetty enhance the appeal, providing easy access to everything needed for a comfortable stay. Guests appreciate the convenience of on-site parking and the hotel's adjacency to local eateries and pubs.
Complementing its prime location, the hotel offers clean and comfortable rooms, friendly staff and additional amenities like a complimentary breakfast, which add to its value for money. Overall, the hotel's location is truly its standout feature, making it a perfect base for exploring Esperance.
At Hospitality Esperance SureStay Collection by Best Western, the breakfast offerings receive a largely positive reception from guests. Many reviews highlight the complimentary and inclusive nature of the breakfast, which adds excellent value to the stay. Guests appreciated the variety and quality of the continental breakfast with mentions of options like cereal, fruit, toast, pancakes and more. The breakfast was described as nice, decent and good with some guests finding it better than expected. The inclusion of gluten and dairy-free options was noted as ideal by some travelers.
The dining room ambiance and the view from the restaurant were also positive aspects, contributing to a pleasant breakfast experience. Even though there were a few mentions of the breakfast being basic or having limited options, the overall consensus is that it was adequate and satisfying. Some guests found the availability of a packed breakfast for early departures particularly convenient.
However, not all feedback was glowing. A minority of guests found the breakfast offerings subpar with some mentioning that the food could run low before the scheduled end time and that the variety was less than stellar. Despite this, the general sentiment remained positive with many finding the breakfast a great start to their day, appreciating the included value and enjoying the overall experience in a beautiful location near the beach.
The restaurant at Hospitality Esperance SureStay Collection by Best Western is widely praised for its excellent dining experience. Guests frequently commend the tasty and delicious food served, highlighting exceptional dishes like the chef's specialty seafood pie and fresh gummy shark caught in the bay. The evenings are often enjoyable with a wide range of dinner options that are well-presented and superbly cooked.
Friendly and efficient restaurant staff significantly enhance the dining experience, making patrons feel welcomed and well-served. The lovely reception staff engaging with guests during dinner adds a personal touch that many appreciate.
Several visitors note that the restaurant itself serves as an excellent venue for dinner with a comfortable and organized setting that adds to its appeal. The consistency in quality, from amazing main courses to delicious desserts, makes it a standout dining spot.
Though breakfast receives more mixed reviews—with comments about basic continental offerings and operational issues with a pancake machine—the cooked breakfasts generally satisfy guests. The consistent positive remarks about dinner experiences, however, underscore the restaurant's reputation as one of the best in town.
Overall, the restaurant’s food, drinks and service come highly recommended, making it a noteworthy dining option for visitors looking to enjoy their evenings in Esperance.
The guest reviews of Hospitality Esperance SureStay Collection by Best Western highlight several key aspects of the rooms at the hotel. Guests frequently mention that the rooms are spacious, clean and comfortable, which makes them quite welcoming. The size of the rooms seems to be a notable positive point with many guests appreciating the generous space available for families and groups.
However, the reviews also indicate that the rooms are quite dated with a decor that could use some refreshing and renovation. Many guests note that while the rooms are well-maintained and functional, the furnishings and overall aesthetic feel old and tired.
Comfortable beds and well-appointed rooms with useful facilities are appreciated by many guests. The cleanliness of the rooms is repeatedly praised with numerous mentions of immaculate conditions. However, there are a few complaints about rooms needing better cleaning upon arrival and during the stay.
Noise can be an issue, as some rooms are not well insulated, leading to disturbances from neighboring rooms. Other critiques include small, cramped bathrooms and the presence of musty smells in some instances. Some guests also mentioned that the bathroom windows' location beside outside walkway lights can be bothersome.
Overall, the hotel offers clean, spacious and comfortable rooms that meet basic accommodation needs, but there are consistent calls for updates and renovations to improve the guest experience.
Hospitality Esperance SureStay Collection by Best Western consistently receives positive feedback regarding its beds. Guests frequently describe the beds as comfortable, clean and well-made. Many highlight the crisp and clean bed linens, which contribute to a good night's sleep. The rooms, in general, are noted for being clean and spacious, adding to the overall comfortable experience.
Notable is the consistency in mentioning the comfort of the beds with phrases like "very comfortable," "comfy," and "super comfy" being commonly used. The quality bedding and pillows also enhance the guests' sleep quality.
However, it's important to note that some guests found the beds too hard or uncomfortable. A few reviews mentioned the firmness of the mattresses, which did not suit everyone's preferences. These contrasting opinions suggest that while most visitors find the beds to their liking, some might prefer a softer option.
Overall, the beds at Hospitality Esperance SureStay Collection by Best Western tend to leave a positive impression, contributing to a restful stay for most guests.
Hospitality Esperance SureStay Collection by Best Western receives mixed feedback on cleanliness with many guests praising the hotel for its clean and tidy environment. The rooms are frequently described as clean, comfortable and well-kept with several visitors noting spotless conditions and freshly painted spaces. Linens are often described as crisp and the overall atmosphere as welcoming and functional.
However, some reviews highlight issues, particularly with the carpets, mentioning them being dirty or stained. There are also occasional remarks about specific areas like bathrooms not being thoroughly cleaned or needing renovations. Despite these points, the majority of comments ensure that the property is overall clean and the staff helpful, contributing to a comfortable stay for most guests. The facilities are noted for their cleanliness, making the hotel a generally reliable choice for travelers prioritizing hygiene, though with room for improvement in certain areas.
At Hospitality Esperance SureStay Collection by Best Western, the staff garners consistently high praise for their friendliness and helpfulness. Guests frequently highlight the warm, welcoming atmosphere created by the team with many noting that staff members are super friendly, courteous and willing to go out of their way to assist.
The reception staff, in particular, receive accolades for their responsiveness and efficiency. Many guests mention the front desk team as being extremely friendly, professional and accommodating, making check-in and other interactions smooth and pleasant. The managerial staff are described as nice and professional, further elevating the guest experience with their attentive service.
Housekeeping and restaurant teams also earn commendations for their pleasant demeanor and willingness to assist. Guests have expressed appreciation for housekeeping staff for their friendly and helpful nature, although there are occasional mentions of less positive interactions with certain restaurant staff members.
Overall, the majority of guests feel well-cared-for during their stay, thanks to the dedicated and attentive staff who contribute significantly to the warm and inviting environment of the hotel.
Hospitality Esperance SureStay Collection by Best Western offers its guests free WiFi, but the quality and reliability of the service can be inconsistent. While some guests found the WiFi to be good, proper or adequate with easy login and decent coverage, many others reported significant issues. A recurring complaint is the WiFi being extremely poor, very weak or even non-existent for some. The speed is often described as slow or very slow, especially in the morning with some guests experiencing frequent disconnections and patchy service. The WiFi seems to fluctuate between working well and being entirely unreliable, necessitating improvements to meet the expectations of all visitors.
The outdoor pool at Hospitality Esperance SureStay Collection by Best Western received a mix of feedback from guests. On the positive side, the pool was described as clean, refreshing and well-maintained. Children particularly enjoyed their time in the pool and it was a great spot to cool off on hot days. Some guests highlighted the inviting nature of the pool and its good order.
However, a significant number of reviews indicated the pool's frequent closures. Many guests were disappointed to find the pool closed, noting it was not operational during their stay, even during peak times like school holidays and hot weather. There were mentions of the pool being out of service for maintenance or closed for the winter without clear communication on reopening.
In summary, when available, the pool offers a pleasant and enjoyable experience, especially for families. However, prospective visitors should be aware of the potential for the pool to be closed and may want to confirm its status prior to booking if pool access is a priority for their stay.
Located in a prime position, Hospitality Esperance SureStay Collection by Best Western offers guests unparalleled access to the stunning coastline. This hotel stands just across the road from the beach, providing easy and quick access for beach walks and safe swimming. Visitors are consistently impressed by the beautiful and amazing views of the coast and the oceanfront with the Esplanade right by their doorstep.
The proximity to both beach and town enhances the convenience, making it an ideal spot for travelers who value being able to walk to waterfront shops and nearby restaurants. The combination of its central location near the town center and the numerous mentions of its incredible beachfront setting cement Hospitality Esperance as a top choice for beach lovers looking for a place to stay in Esperance.
Guests have varied opinions about the parking situation at Hospitality Esperance SureStay Collection by Best Western. Many appreciated the convenience and availability of free onsite parking, highlighting how it was easily accessible and adequately spacious. Some guests found parking especially convenient when spaces were located right outside their rooms or near the entrance.
Despite the positive remarks about the ample and generous-sized parking bays, several reviews pointed out issues such as the lack of designated parking spots and the need for maintenance. Some rooms lacked direct access to parking, which was less convenient for those guests. There were also mentions of parking being away from the street or requiring offsite arrangements.
In summary, while the majority of guests found the parking to be adequate and convenient, there's room for improvement in terms of maintenance and designated spots. The added feature of free parking was widely appreciated, enhancing the stay for many visitors.
Located in Esperance, Hospitality Esperance SureStay Collection by Best Western offers a dependable three-star experience. Guests generally felt that the three-star rating accurately reflects the cleanliness, amenities and services provided. The rooms, while dated and in need of renovation, are clean and comfortable, meeting the basic expectations for this rating class. The beds are notably comfortable and housekeeping maintains a good standard.
The hotel has a relatively old motel style and improvements could enhance the overall ambiance. Notably, the bathrooms are reported as very dated and some minor inconveniences like the absence of power points near the beds were mentioned. Despite its age, the property's upkeep in terms of cleanliness and tidiness is commendable.
The location is considered favorable for such a category, offering easy access to town, which guests appreciated. The front office staff garnered mixed reviews with mentions of both helpful and brusque interactions, indicating an area for potential improvement.
Dining experiences are mixed with the breakfast being praised for good quality while the restaurant's operational issues during takeaway requests were noted. The establishment's value for money stands out, as pricing is deemed reasonable for a three-star hotel.
Overall, Hospitality Esperance SureStay Collection by Best Western provides a standard three-star experience with clean and comfortable rooms, accommodating services and good value, albeit with room for updates and enhancements.
Hospitality Esperance SureStay Collection by Best Western benefits from a prime beachfront location. Guests frequently highlight its position directly opposite the harbour and the ocean with many mentioning it is steps away from the beach and within walking distance to numerous waterfront shops. The hotel is perfectly situated on the foreshore, offering splendid views of Esperance Bay and the ocean. Its central location amidst a variety of beaches ensures guests are surrounded by stunning water views, whether from the rooms or the property's grounds.
The proximity to the beach and the esplanade is praised for providing convenient access to both relaxation and local amenities. This beachside locale also features a restaurant that allows guests to dine with a view of the ocean. Despite one mention that the hotel frontage is not beachfront, the overwhelming consensus is that the proximity to the water and the breathtaking views more than compensate for this. Overall, the combination of a great location on the waterfront and easy access to the beach makes it a standout choice for visitors.
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Location
The location is also ideal for families with parks and safe swimming areas nearby, making it convenient for activities and relaxation. Its spot on The Esplanade and closeness to the jetty enhance the appeal, providing easy access to everything needed for a comfortable stay. Guests appreciate the convenience of on-site parking and the hotel's adjacency to local eateries and pubs.
Complementing its prime location, the hotel offers clean and comfortable rooms, friendly staff and additional amenities like a complimentary breakfast, which add to its value for money. Overall, the hotel's location is truly its standout feature, making it a perfect base for exploring Esperance.
Breakfast
The dining room ambiance and the view from the restaurant were also positive aspects, contributing to a pleasant breakfast experience. Even though there were a few mentions of the breakfast being basic or having limited options, the overall consensus is that it was adequate and satisfying. Some guests found the availability of a packed breakfast for early departures particularly convenient.
However, not all feedback was glowing. A minority of guests found the breakfast offerings subpar with some mentioning that the food could run low before the scheduled end time and that the variety was less than stellar. Despite this, the general sentiment remained positive with many finding the breakfast a great start to their day, appreciating the included value and enjoying the overall experience in a beautiful location near the beach.
Dinner
Friendly and efficient restaurant staff significantly enhance the dining experience, making patrons feel welcomed and well-served. The lovely reception staff engaging with guests during dinner adds a personal touch that many appreciate.
Several visitors note that the restaurant itself serves as an excellent venue for dinner with a comfortable and organized setting that adds to its appeal. The consistency in quality, from amazing main courses to delicious desserts, makes it a standout dining spot.
Though breakfast receives more mixed reviews—with comments about basic continental offerings and operational issues with a pancake machine—the cooked breakfasts generally satisfy guests. The consistent positive remarks about dinner experiences, however, underscore the restaurant's reputation as one of the best in town.
Overall, the restaurant’s food, drinks and service come highly recommended, making it a noteworthy dining option for visitors looking to enjoy their evenings in Esperance.
Rooms
However, the reviews also indicate that the rooms are quite dated with a decor that could use some refreshing and renovation. Many guests note that while the rooms are well-maintained and functional, the furnishings and overall aesthetic feel old and tired.
Comfortable beds and well-appointed rooms with useful facilities are appreciated by many guests. The cleanliness of the rooms is repeatedly praised with numerous mentions of immaculate conditions. However, there are a few complaints about rooms needing better cleaning upon arrival and during the stay.
Noise can be an issue, as some rooms are not well insulated, leading to disturbances from neighboring rooms. Other critiques include small, cramped bathrooms and the presence of musty smells in some instances. Some guests also mentioned that the bathroom windows' location beside outside walkway lights can be bothersome.
Overall, the hotel offers clean, spacious and comfortable rooms that meet basic accommodation needs, but there are consistent calls for updates and renovations to improve the guest experience.
Beds
Notable is the consistency in mentioning the comfort of the beds with phrases like "very comfortable," "comfy," and "super comfy" being commonly used. The quality bedding and pillows also enhance the guests' sleep quality.
However, it's important to note that some guests found the beds too hard or uncomfortable. A few reviews mentioned the firmness of the mattresses, which did not suit everyone's preferences. These contrasting opinions suggest that while most visitors find the beds to their liking, some might prefer a softer option.
Overall, the beds at Hospitality Esperance SureStay Collection by Best Western tend to leave a positive impression, contributing to a restful stay for most guests.
Cleanliness
However, some reviews highlight issues, particularly with the carpets, mentioning them being dirty or stained. There are also occasional remarks about specific areas like bathrooms not being thoroughly cleaned or needing renovations. Despite these points, the majority of comments ensure that the property is overall clean and the staff helpful, contributing to a comfortable stay for most guests. The facilities are noted for their cleanliness, making the hotel a generally reliable choice for travelers prioritizing hygiene, though with room for improvement in certain areas.
Staff
The reception staff, in particular, receive accolades for their responsiveness and efficiency. Many guests mention the front desk team as being extremely friendly, professional and accommodating, making check-in and other interactions smooth and pleasant. The managerial staff are described as nice and professional, further elevating the guest experience with their attentive service.
Housekeeping and restaurant teams also earn commendations for their pleasant demeanor and willingness to assist. Guests have expressed appreciation for housekeeping staff for their friendly and helpful nature, although there are occasional mentions of less positive interactions with certain restaurant staff members.
Overall, the majority of guests feel well-cared-for during their stay, thanks to the dedicated and attentive staff who contribute significantly to the warm and inviting environment of the hotel.
Wi-Fi
Pool
However, a significant number of reviews indicated the pool's frequent closures. Many guests were disappointed to find the pool closed, noting it was not operational during their stay, even during peak times like school holidays and hot weather. There were mentions of the pool being out of service for maintenance or closed for the winter without clear communication on reopening.
In summary, when available, the pool offers a pleasant and enjoyable experience, especially for families. However, prospective visitors should be aware of the potential for the pool to be closed and may want to confirm its status prior to booking if pool access is a priority for their stay.
Beach
The proximity to both beach and town enhances the convenience, making it an ideal spot for travelers who value being able to walk to waterfront shops and nearby restaurants. The combination of its central location near the town center and the numerous mentions of its incredible beachfront setting cement Hospitality Esperance as a top choice for beach lovers looking for a place to stay in Esperance.
Parking
Despite the positive remarks about the ample and generous-sized parking bays, several reviews pointed out issues such as the lack of designated parking spots and the need for maintenance. Some rooms lacked direct access to parking, which was less convenient for those guests. There were also mentions of parking being away from the street or requiring offsite arrangements.
In summary, while the majority of guests found the parking to be adequate and convenient, there's room for improvement in terms of maintenance and designated spots. The added feature of free parking was widely appreciated, enhancing the stay for many visitors.
3 Star
The hotel has a relatively old motel style and improvements could enhance the overall ambiance. Notably, the bathrooms are reported as very dated and some minor inconveniences like the absence of power points near the beds were mentioned. Despite its age, the property's upkeep in terms of cleanliness and tidiness is commendable.
The location is considered favorable for such a category, offering easy access to town, which guests appreciated. The front office staff garnered mixed reviews with mentions of both helpful and brusque interactions, indicating an area for potential improvement.
Dining experiences are mixed with the breakfast being praised for good quality while the restaurant's operational issues during takeaway requests were noted. The establishment's value for money stands out, as pricing is deemed reasonable for a three-star hotel.
Overall, Hospitality Esperance SureStay Collection by Best Western provides a standard three-star experience with clean and comfortable rooms, accommodating services and good value, albeit with room for updates and enhancements.
Beachfront
The proximity to the beach and the esplanade is praised for providing convenient access to both relaxation and local amenities. This beachside locale also features a restaurant that allows guests to dine with a view of the ocean. Despite one mention that the hotel frontage is not beachfront, the overwhelming consensus is that the proximity to the water and the breathtaking views more than compensate for this. Overall, the combination of a great location on the waterfront and easy access to the beach makes it a standout choice for visitors.
Yes, Hospitality Esperance SureStay Collection by Best Western has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hospitality Esperance SureStay Collection by Best Western.
No, Hospitality Esperance SureStay Collection by Best Western doesn't allow dogs.
Yes, parking facilities are available at Hospitality Esperance SureStay Collection by Best Western.
No, Hospitality Esperance SureStay Collection by Best Western doesn't have a gym.
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