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Summary of reviewsThe Jetty Resort consistently garners positive feedback across various categories, contributing to its strong appeal as a coastal getaway.
The location of The Jetty Resort is a standout feature, often cited for its prime positioning along the seafront. Guests appreciate its close proximity to the jetty, town center and various local attractions. The serene oceanfront views and nearby upgraded walkways add to the picturesque and tranquil environment. The ease of accessibility and safe, spacious parking facilities enhance the overall convenience. The friendly and helpful reception staff also contribute to the welcoming atmosphere.
The rooms at The Jetty Resort receive high marks for their spaciousness and comfort. Sea view studio rooms and well-proportioned apartments are particularly praised, along with the modern amenities like internet-enabled TVs and well-equipped kitchens. While some decor is considered dated by a few guests, the overall comfort and cleanliness leave a positive impression. Beautiful ocean views and spacious balconies further add to the resort's charm.
Cleanliness is a significant strength of The Jetty Resort. Guests frequently describe the accommodations and amenities as very clean and well-maintained. The respectful and helpful housekeeping staff ensure a comfortable stay with many guests highlighting the spotless condition of both rooms and common areas like the BBQ area and pool.
The staff at The Jetty Resort are frequently lauded for their exceptional service. Descriptions of the team as lovely, friendly and incredibly helpful are common with particular praise for the polite and informative reception staff. The housekeeping team is also noted for being respectful and accommodating, contributing to the overall pleasant guest experience.
The pool area is another highlight, often described as clean, deep and very nice. Families, in particular, appreciate the heated pool and the adjacent kids' play park. The convenient and enjoyable BBQ areas add to the overall positive experience. Despite occasional repairs, the pool and its surrounding facilities generally receive high praise.
Parking at The Jetty Resort is noted for being convenient and secure with ample free parking available. Although the parking spaces can be tight and congested, the overall sentiment remains positive due to the value-added aspect of complimentary parking.
The Jetty Resort is also highly recommended for families. The on-site playground and swimming pool are especially popular with young children. Family rooms are noted for being larger than expected and well-equipped with amenities like smart TVs keeping children entertained. The resort's thoughtful features and ample space create a perfect setup for a family holiday.
The bedding experience at The Jetty Resort is highly regarded with guests frequently describing the beds as comfortable and cozy. Although there are occasional mentions of firm beds or old bed covers, the general feedback about the quality of bedding is overwhelmingly positive.
In summary, The Jetty Resort excels in providing a comfortable, clean and convenient coastal retreat with excellent service and family-friendly amenities. Its prime location, spacious accommodations and friendly staff make it a highly recommended destination for travelers seeking a pleasant and relaxing stay. Show more
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Categories
Resort with Parking
The resort provides ample parking spaces. It is centrally located, offering convenient access to Esperance Beach.
Resort for Honeymoon
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Accessible Resort
4-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Room Types
Ocean View Spa Suite Featuring fantastic views of the Esperance Bay, this suite includes a living room and a compact kitchenette. It also includes a dining table, sofa, cable channels and air-conditioning. The separate master bedroom has a queen bed and an en suite bathroom with a corner spa bath. Free WiFi is available in this room. Covered parking is available.
This suite is located on the 1st floor of the resort, accessed via a small staircase.
Please note that there is no capacity for additional guests.
Pool View SuiteLocated on the 1st floor of the resort, this fully self-contained suite includes a lovely large balcony with views of the pool and including outdoor furniture and barbecue facilities. It also includes an open plan living room with a kitchen, dining room table, sofa, air-conditioning, cable channels and a single bed. A separate master bedroom with a queen-sized bed and an en suite bathroom are provided.
Please note this suite is accessed via a small staircase.
Please note that there is no capacity for additional guests.
Two-Bedroom Apartment with Pool ViewThis apartment features a balcony with views of the swimming pool. It also includes a living room, including a fully equipped kitchen with a dishwasher, washing machine, tumble dryer, sofa, dining table, cable channels and air-conditioning. The master bedroom has balcony, a queen-sized bed and an en suite bathroom with a corner spa bath.
Please note an internal staircase leads up to the 2nd bedroom, which has 1 queen bed and 1 single bed as well as a bathroom with a shower. This open plan, loft style room is on a mezzanine floor. All apartments are on the 2nd floor of the resort building, accessed via a high staircase, with under cover parking available.
Please note that there is no capacity for additional guests.
Two-Bedroom Apartment with Ocean ViewThis apartment boasts breathtaking ocean views. It also includes a living area with a fully equipped kitchen, a dishwasher, sofa, dining table, cable channels, a balcony and air-conditioning. The master bedroom has a queen bed, an additional balcony and an en suite bathroom with a corner spa bath.
An internal staircase leads to the 2nd bedroom, which has 1 queen bed and 1 single bed as well as a bathroom with a shower. This open plan, lofty style room is on a mezzanine floor. All apartments are on the 2nd floor of the resort building, accessed via a high staircase. Covered parking is available.
Please note that there is no capacity for additional guests.
Standard Self Contained Room This room includes a kitchen with a stove top, oven, microwave, bar fridge and tea/coffee making facilities. There is a flat-screen TV with cable channels and an en suite bathroom with free toiletries and a hairdryer.
Some of these rooms are located on the ground floor and some are located on the 1st floor and are accessed via stairs.
Please note that there is no capacity for additional guests.
Double or Twin Room with Pool ViewLocated on the 1st floor, this room includes pool views, a queen bed, a single bed and a compact kitchenette with a kettle and microwave. It also includes cable channels, air-conditioning, a desk and an en suite bathroom. Covered car parking is available. Free WiFi is available in this room.
Please note this room is accessed via a small staircase.
Please note that there is no capacity for additional guests.
Double or Twin Room with Sea ViewOffering breathtaking views of Esperance Bay, this room includes a queen sized bed and a single bed. It also includes a compact kitchenette with a kettle and microwave. Cable channels, air-conditioning, a desk and an en suite bathroom are provided. This room is located on the 1st floor of the resort, accessed via a small staircase. Covered car parking is available.
Please note that there is no capacity for additional guests.
Standard Family RoomLocated on the ground floor, this self-contained, spacious apartment includes a fully equipped kitchen and a living room with a queen-sized bed. It has a dining area as well as a separate bedroom with 1 single bed and a set of bunk beds. Cable channels and air-conditioning are provided.
Please note that there is no capacity for additional guests.
Basic Motel Room This double room has a toaster, electric kettle, microwave and bar fridge. There is a flat-screen TV with cable channels and an en suite bathroom with free toiletries and a hairdryer. All rooms are on the ground floor. A wheelchair accessible room is available upon request.
Please note that there is no capacity for additional guests.This room has direct access to Dempster St .
Guest Reviews
8.3
Very Good
Location
The Jetty Resort's location receives consistent praise from guests for its prime positioning. Nestled along the seafront, the resort boasts easy access to the jetty, making it perfect for leisurely walks and fishing. The oceanfront views are often highlighted, adding a serene backdrop to the stay. Being within walking distance to the town center, restaurants, shops and the tourist information center is another significant advantage, providing convenience for travelers.
Guests appreciate the quietness of the area despite its central location and the close proximity to beaches ensures ample opportunities for seaside activities. The location's tranquility is punctuated by its picturesque views, particularly at sunrise and sunset, making it an ideal spot for relaxation. The nearby upgraded walkways and parks along the beachfront enhance the pleasant ambiance.
The hotel also offers easy accessibility with many guests noting its straightforward location. Safe and spacious parking facilities add to the convenience. The friendly and helpful reception staff further improve the experience, making the resort not only a visually appealing destination but also a welcoming environment.
With consistently positive feedback, the location of The Jetty Resort stands out as a significant asset, contributing to its appeal as a coastal getaway.
Rooms
The Jetty Resort offers a range of room options, consistently praised for their spaciousness and comfort. Many guests appreciated the sea view studio rooms and the well-proportioned apartments, which are ideal for families or groups. The majority of reviews highlighted how clean and tidy the rooms are with frequent mentions of modern amenities like internet-enabled TVs and well-equipped kitchens.
The rooms, though occasionally described as dated or old-fashioned, generally met or exceeded guest expectations, providing everything necessary for a pleasant stay. Despite some mixed reviews about decor and the need for renovations, the overall comfort and cleanliness left a positive impression on most visitors. Some guests noted that the rooms had beautiful ocean views and spacious balconies, adding to the resort's charm.
Families and large groups found the rooms particularly accommodating with ample space and useful facilities like spa baths and BBQ areas. The resort's convenience is further underscored by its location, offering easy access to local attractions.
While a few guests pointed out issues such as dated decor, small balconies and occasional cleanliness concerns like mouldy curtains, most reviews focused on the positives. The clean, comfortable and spacious rooms, along with good amenities and stunning views, contribute to a generally satisfying stay at The Jetty Resort.
Beds
The bedding experience at The Jetty Resort receives high praise for its comfort and quality. Guests consistently describe the beds as comfortable with numerous mentions of good and very comfortable beds. Many highlight the comfort of the bedding and mattresses, noting that the beds are comfy and even super comfy in several accounts.
The rooms themselves, described as comfortable and self-contained, complement the cozy sleeping arrangements. A few guests did mention specifics such as the beds being a bit firm or hard, while others noted issues like soft pillows and old bed covers. However, the general sentiment leans heavily towards satisfaction with firm yet cozy beds that are good to lounge on after a day of activities.
Aside from the bedding, the facilities at The Jetty Resort, including laundry options, chairs and tables and nice water seats, add to the overall positive feedback. Though there were occasional mentions of noisey beds or beds only accessible from one side, these seem to be minor concerns amid the overall comfort and relaxing atmosphere reported by many guests.
Cleanliness
The Jetty Resort consistently impresses with its high standards of cleanliness, drawing positive feedback from numerous guests. The rooms and facilities are frequently described as very clean, spotless and tidy, ensuring a comfortable stay. Guests appreciate the cleanliness of both the accommodation and common amenities such as the BBQ area and pool. Housekeeping staff are lauded for being respectful, friendly and helpful, contributing to the overall pleasant experience.
Despite occasional mentions of minor areas that could use improvement, such as the bathroom cleanliness and some outdated room features, the majority of reviewers emphasize the resort's careful maintenance. Many have highlighted spacious rooms that are kept clean and comfortable. Additionally, the hotel's good location and well-maintained amenities further enhance its appeal.
Overall, The Jetty Resort offers a commendable level of cleanliness and service, making it a favorable option for travelers seeking a well-kept and comfortable place to stay.
Staff
At The Jetty Resort, guests frequently commend the hotel staff for their exceptional service. The staff are characterized as lovely, friendly and incredibly helpful. Many reviewers appreciated the polite and informative nature of the reception staff, often highlighting their welcoming demeanor and wealth of local knowledge. The housekeeping team is equally praised for being respectful, friendly and accommodating. Guests felt well-treated by the night manager and regular manager, who were noted for their responsiveness and assistance when needed.
Reviewers also mentioned the outstanding customer service provided by the staff, noting that the team couldn't do enough to meet their needs. This level of attentiveness extended to the exceptional receptionist and office staff, who were labeled as brilliant and efficient.
Although the overall impressions are overwhelmingly positive, a few guests did experience less satisfactory interactions, particularly with a receptionist and the owner, who were described as extremely unhelpful on occasion. Despite these few negative remarks, the general consensus showcases the resort staff as a significant positive highlight, contributing immensely to the pleasant experiences of their guests.
Pool
The Jetty Resort boasts an array of well-loved amenities centered around its swimming pool area. Reviewers frequently highlight the heated pool, noting its warmth as a standout feature. Families, in particular, appreciate the additional facilities such as the kids' play park, which complements the swimming experience. The pool itself is often described as clean, deep and very nice, creating a pleasant atmosphere for both relaxation and play.
Coupled with the pool, the BBQ area receives consistent praise. Guests frequently mention the convenience and enjoyment of utilizing the barbecue spaces, often found in the same area as the pool. The inclusion of gated sections adds an extra layer of security, making it a comfortable and safe environment for children.
Despite a few instances where the pool was under repair, the overall sentiment towards the pool and its surrounding facilities remains largely positive. The spacious and clean pool area, combined with beautiful oceanfront views, continues to be a highlight for many visitors to The Jetty Resort.
Parking
At The Jetty Resort, guests frequently highlight the convenient and secure on-site parking as a positive aspect of their stay. With phrases like free parking and no extra cost to park, the resort clearly offers value-added services in this department. Many guests appreciate the ample and plenty of parking available, noting that it’s very convenient and easy to access. The undercover parking is often mentioned as a real bonus, providing an added layer of security and protection for vehicles.
However, reviews also point out that the parking area can be quite tight and congested with small spaces making it a bit difficult at times. Guests describe the car parking as tight and hard to get in and out of, emphasizing the need for careful maneuvering. Limited and squishy parking, as well as extremely tight undercroft and garage spaces, are recurring comments with some guests mentioning that their cars were scratched due to the confined spaces.
Despite these challenges, the general sentiment leans towards the positive with many guests finding the secure and convenient parking facilities a valuable aspect of their experience at The Jetty Resort.
Family
The Jetty Resort offers an ideal setting for a family getaway, catering especially well to those with young children. The resort is lauded for its family-friendly atmosphere and excellent facilities, making it a fantastic choice for families with small kids. A standout feature is the on-site playground, which has been described as amazing and an absolute hit with children, including specific praise for its appeal to a five-year-old. The swimming pool also garners high marks from young guests, providing endless amusement.
Family rooms at The Jetty Resort come highly recommended with guests noting that these rooms are larger than expected and equipped with all necessary amenities. The smart TVs in every room are particularly appreciated for keeping children entertained. Despite some minor issues such as limited wardrobe space and occasional noise from other families, the overall experience is deemed very positive. The family units afford plenty of space and the check-in process is smooth and considerate, even for those traveling with a baby.
With satisfactory and affordable family rooms, a well-equipped kitchen and dedicated tables for family use, the resort ensures that all practical needs are addressed. The thoughtful features and ample room make it a perfect setup for a family holiday, cementing its reputation as a great resort for kids and a fantastic place for families.
Outdoor Pool
The outdoor pool at The Jetty Resort is frequently praised by guests for its pleasant ambiance and good size. Reviewers often describe the pool area as very nice, highlighting its appealing and relatively quiet environment. The resort’s heated pool adds to the comfort and enjoyment of swimming. Though there were mentions of occasional closures of the pool and swim area, the overall feedback remains positive with visitors appreciating the nice pool and the lovely area surrounding it.
Yes, The Jetty Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Jetty Resort.
No, The Jetty Resort doesn't allow dogs.
Yes, parking facilities are available at The Jetty Resort.