Hotel Rural y Apartamentos Villa Engracia
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Summary of reviewsHotel Rural y Apartamentos Villa Engracia is highly praised for its exceptional location, nestled in tranquil, beautiful landscapes near major attractions like the renowned Poblet Monastery and the Conca de Barberà region, ideal for nature activities and cultural excursions. The hotel offers a serene environment with extensive wooded areas and a large swimming pool, perfect for relaxation.
The breakfast service is a standout feature, consistently impressing guests with its variety, quality and abundant offerings. The breakfast buffet is frequently highlighted for its completeness and richness, paired with the attentive and polite staff, adding to the pleasant dining experience in a delightful ambiance.
Though the dining experience receives mixed reviews, many guests enjoy the regional cuisine and charming atmosphere of the restaurant, especially on the terrace. Exceptional service from staff members enhances the dining experience despite some feedback on the food's value and portion sizes. The service at the restaurant is generally commendable, though occasional lapses are noted.
Rooms are spacious and cozy, often praised for cleanliness, modernist decorations and charming views of the nearby Poblet Monastery. However, some guests report drawbacks such as outdated furnishings, maintenance issues, lack of air conditioning and privacy concerns in certain studios. Nonetheless, the comfort and aesthetic appeal of the rooms are appreciated.
Cleanliness garners mixed reviews; while many guests find the rooms and apartments clean and comfortable, others mention areas needing improvement, including outdated kitchen appliances and occasional cleanliness lapses in bathrooms and floors.
The staff consistently receive high praise for their professionalism, friendliness and attentiveness, creating a welcoming and home-like atmosphere for guests. Specific staff members, such as Martí and Pau, are particularly noted for their excellent service.
The outdoor pool is a major highlight, offering a large, clean and idyllic setting within natural surroundings. Guests appreciate the peaceful atmosphere and well-maintained facilities, though accessibility issues and occasional crowding are mentioned. The presence of fireplaces in the rooms and dining areas adds a charming and cozy touch, particularly enjoyed during colder weather.
The historic charm of the hotel, housed in a beautiful old villa with medieval touches and modernist character, enhances the overall experience. Its strategic location and elegant design make it a destination rich in history and appeal.
Additionally, the hotel is pet-friendly, garnering appreciation from guests traveling with dogs, enhancing the convenience and enjoyment of their stay.
In summary, Hotel Rural y Apartamentos Villa Engracia offers a delightful retreat with its superb location, excellent breakfast, charming rooms, friendly staff, notable pool area and historical ambiance, though some areas such as room maintenance and dining consistency could benefit from improvements.
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The breakfast service is a standout feature, consistently impressing guests with its variety, quality and abundant offerings. The breakfast buffet is frequently highlighted for its completeness and richness, paired with the attentive and polite staff, adding to the pleasant dining experience in a delightful ambiance.
Though the dining experience receives mixed reviews, many guests enjoy the regional cuisine and charming atmosphere of the restaurant, especially on the terrace. Exceptional service from staff members enhances the dining experience despite some feedback on the food's value and portion sizes. The service at the restaurant is generally commendable, though occasional lapses are noted.
Rooms are spacious and cozy, often praised for cleanliness, modernist decorations and charming views of the nearby Poblet Monastery. However, some guests report drawbacks such as outdated furnishings, maintenance issues, lack of air conditioning and privacy concerns in certain studios. Nonetheless, the comfort and aesthetic appeal of the rooms are appreciated.
Cleanliness garners mixed reviews; while many guests find the rooms and apartments clean and comfortable, others mention areas needing improvement, including outdated kitchen appliances and occasional cleanliness lapses in bathrooms and floors.
The staff consistently receive high praise for their professionalism, friendliness and attentiveness, creating a welcoming and home-like atmosphere for guests. Specific staff members, such as Martí and Pau, are particularly noted for their excellent service.
The outdoor pool is a major highlight, offering a large, clean and idyllic setting within natural surroundings. Guests appreciate the peaceful atmosphere and well-maintained facilities, though accessibility issues and occasional crowding are mentioned. The presence of fireplaces in the rooms and dining areas adds a charming and cozy touch, particularly enjoyed during colder weather.
The historic charm of the hotel, housed in a beautiful old villa with medieval touches and modernist character, enhances the overall experience. Its strategic location and elegant design make it a destination rich in history and appeal.
Additionally, the hotel is pet-friendly, garnering appreciation from guests traveling with dogs, enhancing the convenience and enjoyment of their stay.
In summary, Hotel Rural y Apartamentos Villa Engracia offers a delightful retreat with its superb location, excellent breakfast, charming rooms, friendly staff, notable pool area and historical ambiance, though some areas such as room maintenance and dining consistency could benefit from improvements.
Apartment with Rooms With Fireplace
Historic Apartment
Dog Friendly Apartment
Apartment with Swimming Pool
Pool Lap Lanes Outdoor Pool
Cheap Apartment
Apartment with Outdoor Pool
Apartment with Pool Lap Lanes
About Hotel Rural y Apartamentos Villa Engracia
License: ATT000009, ESFCTU00A1430030001546790000000000000000000ATT0000098, HT0000686, HUTT-073515, HUTT-073516
Guest Reviews
Location
The rural charm of the hotel, combined with the peaceful environment, makes it an excellent choice for a relaxing weekend or a family getaway. It's strategically located near major tourist attractions, including Montblanc and L'Espluga de Francolí and provides easy access to the Cistercian Route. The hotel's serene environment is further enhanced by a large swimming pool and extensive wooded areas, perfect for disconnecting from the bustle of everyday life.
Visitors consistently commend the peaceful surroundings, the friendly and professional staff and the overall quality of the accommodation. Whether looking for a quiet place to relax, a base for cultural and nature excursions or a family-friendly setting, Hotel Rural y Apartamentos Villa Engracia offers a delightful retreat in a magnificent natural setting.
Breakfast
Additional compliments include the attentive and polite staff, adding to the positive breakfast experience. The dining area is described as calm and well-located with some reviews also mentioning the delightful ambiance, complete with a fireplace.
There are, however, a few dissenting opinions pointing to occasional lack of local products as advertised and a mismatch in price-to-quality ratio for some items. Nonetheless, these concerns are overshadowed by the overwhelmingly positive feedback, making the breakfast at Villa Engracia a standout feature for most guests.
Dinner
However, the quality and value of dinner received mixed feedback. While some found the food tasty and of good quality, others felt it was overpriced and lacking in portion size with some dishes being reheated or unsatisfying. The restaurant offers a limited number of tables and reservations are crucial to secure a spot. Vegetarian options are available but not abundant and some guests called for a lighter dinner menu.
The overall service at the restaurant, including breakfast, received high marks for its quality and attentiveness. Yet, occasional lapses, such as being charged for customary complimentary drinks or not being offered a reservation for breakfast, left some guests disappointed. Despite some inconsistencies, the hotel’s restaurant is largely appreciated for its good value and enjoyable dining environment.
Rooms
Despite these positives, several reviewers noted significant drawbacks. Many rooms and apartments seem to suffer from poor maintenance and outdated furnishings. The absence of air conditioning and issues with room temperatures, especially during hot weather, were commonly reported concerns. Additionally, complaints about room sizes being tighter than expected and about small, outdated and sometimes inadequately clean bathrooms arose frequently.
Privacy issues in certain studios, a lack of proper views and the need for renovations were other areas pointed out by guests. The presence of low water pressure, uncomfortable beds and limited kitchen utensils were also mentioned. Given these nuanced reviews, while the hotel boasts some strong features, particularly in terms of room comfort and aesthetic, potential visitors should be aware of varied experiences related to room quality and amenities.
Beds
While the majority of reviews are positive, a few guests pointed out issues such as small bed sizes and discomfort with the pillows. A couple of comments mention thin or problematic mattresses and there are isolated reports of the bed frames squeaking or mattresses being in poor condition. Despite these occasional negative remarks, the predominant consensus among guests is that the beds at Hotel Rural y Apartamentos Villa Engracia significantly contribute to a restful and pleasant stay.
Cleanliness
However, several guests pointed out areas needing improvement. Common issues include outdated and worn-out kitchen appliances and utensils, dirty floors, bathrooms and occasionally neglected corners harboring dirt and cobwebs. Specific complaints included mildew stains, fungus in bathroom corners and the occasional presence of insects, indicating a need for more thorough and meticulous cleaning routines. Some guests found their accommodations had leftover personal items from previous visitors, unemptied trash cans and leftover food in kitchen appliances.
In summary, while many guests found their rooms to be clean and comfortable, consistent and more detailed cleaning is necessary to enhance the overall guest experience at Hotel Rural y Apartamentos Villa Engracia. The contrast suggests a discrepancy in standards that could be addressed to ensure all guests enjoy the same level of cleanliness.
Staff
Visitors frequently mention the consistently positive interactions, noting that the hotel team always greets guests with a smile and handles requests efficiently. The reception staff, in particular, are lauded for their accommodating and kind demeanor, creating a family-like atmosphere that makes guests feel right at home. The professionalism extends to the breakfast and kitchen staff, who are also described as friendly and attentive.
In addition to the commendable service, guests appreciate the staff's competence and teamwork, which contribute significantly to a pleasant stay. The overall warm treatment, combined with efficient problem-solving capabilities, ensures that guests' needs are met promptly and comfortably. The combination of a beautiful atmosphere and stellar staff service makes the hotel a preferred choice for many visitors seeking a memorable and comfortable stay.
Wi-Fi
Pool
Rooms with Fireplace
The breakfast is often described as very complete and the presence of a fireplace in the restaurant adds extra ambiance, making dining experiences by the fire a memorable part of the visit. Additionally, guests can purchase firewood packages directly from the accommodation, ensuring everything needed to enjoy a warm fire is readily available.
However, some reviews indicate that the maintenance of the fireplaces could be improved. Despite these minor issues, the fireplaces remain a beloved feature, contributing to the overall appeal of Hotel Rural y Apartamentos Villa Engracia.
Outdoor Pool
Historic
Its enchanting decorations and the delightful ambiance of the building enhance the stay, making it perfect for resting and soaking in the historical setting. The place holds a lot of charm from past eras with a nineteenth-century air that embraces guests as soon as they walk in. Indeed, the hotel's character and elegant design make it a very charming place that not only serves as a pleasant accommodation but also as a destination full of history.
Dog Friendly
Although pets are not permitted in certain common areas such as the pool, they are welcome throughout other parts of the property, which adds to the overall positive experience for pet owners. The outdoor spaces are particularly praised for being suitable for both pets and young children, fostering a family-friendly environment.
However, some aspects related to the pet-friendly services have received criticism. The additional cost of €10-12 per night for each pet is viewed as somewhat excessive by several guests. Moreover, there have been comments about cleanliness issues, such as dog hair on furniture and dirt under the furniture, which suggests that the hotel could improve its cleaning standards.
Despite these drawbacks, the hotel's ability to accommodate pets without fear of them escaping and the overall welcoming environment for dogs make it a viable option for pet owners looking to travel without leaving their pets behind.
Yes, Hotel Rural y Apartamentos Villa Engracia has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hotel Rural y Apartamentos Villa Engracia.
Yes, Hotel Rural y Apartamentos Villa Engracia welcomes dogs.
No, parking facilities aren't available at Hotel Rural y Apartamentos Villa Engracia.
No, Hotel Rural y Apartamentos Villa Engracia doesn't have a gym.
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